-
"Very spacious with lovely decor and plenty of facilities."
Close to Benllech town centre.
Reviewed by Dawn5.0★Aug 2024
-
"From the moment we arrived to a house that hadn’t been cleaned."
The house on arrival was disgusting. Contacted the number and after numerous excuses (cleaner stuck in traffic!!) we were asked to go to a local pub and wait! (2 small children in tow). We finally got in to the house that had been sort of cleaned probably in a rush!! After the first day we used the washing machine that didn’t work so trapped our wet clothes in. They sent a maintenance person to repair so tried again and did the same. 2 days later they came to fix the machine. Just a bad experience from the start unfortunately. I have to say I have stayed here once before and had no trouble and the EV charger is a good addition. I rebooked the house because the first experience was ok but probably wouldn’t book again. The response from contacting customer service was ok. Really disappointed when you pay good money to enjoy your summer holiday and just get hassle.
Thank you for staying at Awel deg. We are sincerely sorry for the two unfortunate occurrences that impacted your holiday. Regarding the washing machine, we arranged for a technician to visit the property as soon as it was first reported and the problem was resolved within 48 hours. The washing machine is only 3 years old and the issue was caused by a blocked filter. We have now added a check of the filter to our maintenance schedule to reduce the risk of this happening again.
We appreciate your frustration with check-in. We notified you prior to the check-in time of 4pm that unfortunately the house keeper had got held up in particularly heavy holiday traffic and there would be a slight delay. This has never happened previously and we will discuss with the house keeper how best to reduce the risk of this happening again.
We can only apologise for your experience, and hope the rest of the holiday was enjoyable.
Property Owner
Reviewed by Ian1.9★Aug 2024
-
"Front door doesn’t lock
Patio door on the right very hard to close
Front ..."
Front door doesn’t lock
Patio door on the right very hard to close
Front bedroom window does not close
But every thing else fantastic , they have thought of everything for a comfortable stay
Many thanks for staying at Awel deg, we hope you had a lovely break. Sorry to hear you had issues with the doors/window & thank you for bringing these to our attention. They can swell slightly when the sun is directly on them, we will check them and adjust where necessary.
Property Owner
Reviewed by Julie4.1★Aug 2024
-
"Lovely stay, had a great week with family."
Everything was as described and property was clean and comfortable. Could maybe do with sharp kitchen knives for cooking but apart from this minor gripe all our needs were met, and we wouldn't hesitate to recommend the property.
Reviewed by Michael5.0★Aug 2024
-
"The perfect base for our holiday in Ynys Mon."
The house was very clean, spacious (bigger than seemed from photos), well equipped and comfortable. Nice enclosed patio area. We would definitely stay here again.
Reviewed by Rhian5.0★Jun 2024
-
"Lovely holiday."
A great property from which we could explore the island. Modern, well appointed property with parking and small garden. We would definitely recommend.
Reviewed by Amanda5.0★Jun 2024
-
"My wife and I enjoyed a fabulous week at Awel Deg Parc Delfryn."
We were very impressed with the cleanliness of the property. It’s nicely furnished and the kitchen well equipped. Appreciated the luxury of having a separate electric shower as well as a family bathroom. Heated towel rails always a bonus. He property is in the perfect location for exploring Anglesey and North Wales. Would highly recommend staying at this property.
Reviewed by Andy5.0★May 2024
-
"Great stay."
House was clean and as described.
TV signal went off whenever you stood up. Also the mattresses are hard. Other than that we would recommend
Reviewed by Daniel4.7★Apr 2024
-
"Great location with easy access to local sights."
Property is well-presented and well-stocked with all you might need in a home away from home. Spotlessly clean with comfy beds meant we slept like babies the whole time we were there. The agency were very responsive to our queries. A real bonus to have access to a charger which was relatively straightforward to operate. Only minor niggle was the shower pressure was a little lower than we're used to. TV reception wasn't always great but we don't really watch much TV so not a huge issue for us, and we werer still able to acces programmes through Catch-up and live streaming. Great holiday property that we would not hesitate to return to!
Reviewed by Merlinda4.7★Mar 2024
-
"Absolutely beautiful property."
Everything you can wish for the perfect holiday. It's situated in the perfect place for travelling around the beautiful island of Anglesey. Would definitely come back and stay here. Thank you for making it a lovely holiday, despite the mixed weather due to storm ciaran. .
Reviewed by Stephen5.0★Oct 2023
-
"We had a lovely time at 1 Awel Deg."
It's a very new property and seems to be very eco-friendly, it's in a small development with around 10 other houses and has a nice feel to it.
There's parking for one vehicle and an electric vehicle charger (which requires a cable). The free charging was absolutely fantastic and meant we didn't have to worry about finding a charger whatsoever, great addition to the house.
The bedrooms were great and main was massive! Loads of natural light and a nice dining/living area to watch TV.
Had no faults with the property other than a missed bin collection in the communal area which turned into a bit of a state, thankfully didn't impact the holiday.
Easy access to all main roads, village with shops a 4 min drive away and a take away accross the road!
Perfect holiday would recommend!
Reviewed by John4.7★Sep 2023
-
"A lovely modern property with an extremely well equipped kitchen for those who like to self cater."
I chose it because of the electric car charging point. I did always manage to charge my car when I needed to but I found the PodPoint connection didn’t always work first time.
Reviewed by Ruth5.0★Aug 2023
-
"Very pleasant stay, location was ideal for exploring the island and the car charging facility was very handy."
Reviewed by Sean5.0★Aug 2023
-
"A very well maintained and comfortable property."
Well placed for exploring Anglesey and North Wales. Slight shame about the road noise which was quite busy at times. Spoils sitting out on patio or leaving doors open. We very much enjoyed our stay though.
Reviewed by Magdalena5.0★Jun 2023
-
"Our cottage exceeded all our expectations."
Great location, beautifully clean with everything we needed. A real home from home
Reviewed by Kathryn5.0★Jun 2023
-
"Many thoughtful touches."
Reviewed by Susan4.7★Jun 2023
-
"I think another wardrobe, would be nice as we had four adults, but our stay was faultless x we had a lovely time and will return ."
Reviewed by Pauline5.0★May 2023
-
"Second visit to the property."
It is in a very convenient location for walks, places of interest and nearby facilities.
The cottage is well equipped, including an electrical car charging point.
Reviewed by David5.0★Apr 2023
-
"A fabulous property which is well equipped for a family."
It had everything we needed and was spotlessly clean. There are shops, pubs and various restaurants/takeaways a short walk/drive away. A super location for exploring Anglesey.
Reviewed by Rebekah5.0★Oct 2022
-
"Very clean warm and cosy top quality fittings just a few niggles one toilet roll ..."
Very clean warm and cosy top quality fittings just a few niggles one toilet roll for two toilets no spares bath plug hard to get out due no chain great parking
Reviewed by David4.1★Oct 2022
-
"We have stayed at many self catering cottages over the years and this is one of the best."
It is a very well designed and equipped property, eco friendly, including solar panels with the advantage of an electric car charging point.
Plenty to see and do in the surrounding area.
Reviewed by David5.0★Sep 2022
-
"Lovely holiday home that was spotless on our arrival, comfortable and well maintained."
I’ve read feedback about the door lock and hot water but we had no issues whatsoever with either.
The outlook over the golf course wasn’t quite as expected but otherwise the description was really accurate.
Whilst towels are provided, they are definitely not bath sheets and I regret not taking our own towels. Additionally there wasn’t a bath mat in the upstairs bathroom and there was no loo roll - luckily I had taken some but I’ve never been in a holiday cottage where there isn’t any toilet paper provided.
Great location for exploring the top half of Anglesey and a holiday home I would be happy to recommend with the advice to BYO bath towels and loo roll!
Many thanks for the feedback and for choosing to stay at Awel deg, we hope you had a lovely stay! We would expect there to be toilet rolls and bathmats in both bathrooms and we are sorry this wasn’t the case for your visit. We have been in touch with the housekeeper to ensure this is the case in future. We are also reviewing the linen provision with the housekeeper based on your feedback.
Many thanks once again for staying at Awel deg and we hope you are able to visit again soon.
Property Owner
Reviewed by Sue4.4★Sep 2022
-
"This was our second visit to Awel Deg and we thoroughly enjoyed our stay in this beautiful property."
The little touches put into the property by the owners and the tasteful decor make it a fantastic place to holiday. We hope to return again.
Reviewed by Jean5.0★Sep 2022
-
"The property is very modern, clean and comfortable and ideally situated for exploring the beautiful island of Anglesey."
A golf course literally over the road is a much appreciated benefit for those so inclined. The staff at Sykes are helpful and attentive, all in all a great place to stay.
Reviewed by Clive5.0★Jul 2022
-
"Lovely house in a good position."
The front door was a struggle to use. We had no hot water for a couple of days. Disappointed not to have a TV in the main bedroom.but apart from these points a lovely place to stay.
Hi Martin, many thanks for choosing to stay at Awel deg and for taking the time to provide feedback. I am pleased you liked the house.
I am sorry you experienced problems with the hot water. We have had the electrician round to understand the underlying cause and now have this resolved. A few people have also mentioned that they found the front door stiff and we are looking into making this easier to use.
Many thanks once again for staying at Awel deg and I hope you are able to visit again soon.
Property Owner
Reviewed by Martin3.8★Jun 2022
-
"We thoroughly enjoyed our week at Awel Deg."
A truly lovely holiday home. It has been tastefully furnished and the artwork is fantastic. We enjoyed our stay so much that as soon as we got home we booked to return in September.
Reviewed by Jean5.0★May 2022
-
"Generally well equipped."
Pros: comfortable bed and sofas. Modern furniture/decor and lovely patio garden.
Cons: Cups/mugs could be better. Couldn’t find a jug. Fan in downstairs shower room clatters in the wind.
Nothing to spoil a holiday.
Reviewed by Norma4.7★May 2022
-
"Lovely modern house, bright and airy ,comfortable beds everything you need."
Particularly liked the artwork in the lounge and double bedroom.
Reviewed by Derrick5.0★Apr 2022
-
"Spacious, spotless, well-equipped property in a great location for exploring Anglesey."
Only a 5-minute drive to shops and beach at Benllech.
Reviewed by Lynette5.0★Mar 2022
-
There are no reviews featuring this term
Show all reviews