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"A comfortable, well located, quiet and spacious property which needs improving to bring it up to the required standard at this price."
Worn and scratched kitchen units, ill fitting loo seat, black mould on shower door that wouldn't close properly, mismatch of crockery and glassware, very thin pillows which had yellow staining. The "welcome pack" was a pint of milk and a small packet of Welsh cakes. Information provided lacked detail, especially with regards to recycling. The TV apps don't work except for BBC iPlayer. This property was not to the standard that we expect from Sykes in this price range.
Reviewed by Kevin3.4★Oct 2024
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"Beautiful place to stay, in just the right place for visiting the whole area."
Lovely garden to sit in and listen to the birds. Generally vey clean and well equipped, the en-suite shower could do with a deep clean but apart from that it was spotless. My 83yr old mum did struggle up the "ramp" to the front door but had now problem going in through the back door so not too much of problem.
Overall we had a lovely stay and would highly recommend staying at Yr Encil
Reviewed by Jackie4.7★Sep 2024
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"The Pillows are rubbish!"
!!!
Hi Craig sorry you feel that the pillows where not to your liking, never had anyone mentioned this in the past, although we try and cater for everyone.
Maybe if you have a certain pillow requirement perhaps it may be a good idea to bring your own.
Many thanks for your booking
Property Owner
Reviewed by Craig3.4★Aug 2024
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"Great property and fully equipped with all essentials."
Pull out beds only suitable for younger children car needed for getting out and about.
Thanks for the review Catherine, hope to see you again in the future
Carl & Steph
Property Owner
Reviewed by Catherine5.0★Aug 2024
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"Accommodation very good, with a few minor irritations- the top tier of the dishwasher dropped dramatically when pulled out, the back burners on the stove would not light and a grab rail in the shower was sorely needed."
All these were reported to the owner. A full set of matching crockery and glasses would have been nice, as well as microwaveable containers and an oven glove.
Hi Elaine, thanks for your feedback all the items mentioned have been addressed.
Hope you see you again soon
Property Owner
Reviewed by Elaine4.4★Jun 2024
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"This is a lovely and very spacious property, and it was spotlessly clean, with everything we needed."
It’s in a very convenient location for exploring the Island and we thoroughly enjoyed our stay and would love to return in the future. The owners Carl and Steph were very friendly and approachable when we needed to advise we may be delayed arriving. Overall, a brilliant property.
Thanks for your lovely feedback, hope to see you soon
Property Owner
Reviewed by Lesley5.0★Jun 2024
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"Excellent, couldnt fault it, would definitely go again."
Thank you for great holiday.
Peter
Thanks Peter, hope to see you again soon
Property Owner
Reviewed by Peter5.0★May 2024
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"A delightful setting so quiet, peaceful and private in a group of properties."
The pleasure is just starting... The bungalow looks lovely as you approach but inside is even nicer.
A very comfortable and well equipped home from home awaited us. Large picture windows makes the interior light and bright. The decor is nice and not at all skimped on. Beautifully laid out with a good size kitchen and lots of pans to self cater.
The garden is a beautiful lap around with lots of lawn...the garden furniture offers a place to relax and a place to dine outdoors. The dining set had moss on but a simple request to the owner meant the gardener was asked to pop over and he did and jet washed the winter away successfully leaving us a great spot to dine that very evening.
I'd suggest the addition of a large mixing bowl for the serious self cater fans such as we are...but aside from that the kitchen was very well equipped. We took an air fryer and slow cooker with us and there was ample space to use these.
Bedrooms were lovely, lots of storage and en-suit bathrooms meant total privacy for both couples in our party and all immaculately clean.
Ideally situated within a short drive from the A55 gives access to the main artery of North Wales and equally close is the Llanfair PG station where there is a superb cafe where we enjoyed a beautifully cooked breakfast before we left for home.
I would highly recommend this property to those looking for a peaceful out of the way location. Own transport essential as shops and other amenities are too far to walk.
We enjoy the beaches and countryside more that tourist attractions so it was perfect for us. Also perfect for those with limited mobility as it's all level access front and back and one bedroom has a low level shower cube for ease of use.
Congratulations to the owners for making this a home from home and caring about the client experience.
Thanks Jayne, so glad you enjoyed it.
What a amazing reward thank you, hope to see you again soon
Carl & Steph
Property Owner
Reviewed by Jayne5.0★May 2024
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"2nd time in this lovely well presented property."
Very high standard of cleanliness. Well equipped kitchen.Very comfy beds maybe the pillows could be updated quite thin (and no pillow protectors which I found surprising.)
Thank you for welcome pack appreciated.
Would not hesitate to book again.
Thanks for rebooking our cottage for the second time, we are so glad you enjoyed your stay, hope to see you soon.
Carl & Steph
Property Owner
Reviewed by Robert5.0★Mar 2024
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"What an absolute gem of a cottage."
We explored the whole of the island, the cottage was a brilliant central spot. The cottage itself was clean tidy and warm, the pooches absolutely loved the open plan garden and didn’t once try to get in the neighbours. The beds are so comfortable and plenty of coat hangers in the wardrobes. Love the open plan aspect of the cottage. Not one single complaint. Carl and Steph perfect hosts. Thank you for our stay and we will certainly be booking again.
Reviewed by David5.0★Nov 2023
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"Had an amazing time here so quite and peaceful everything we wanted to do was ..."
Had an amazing time here so quite and peaceful everything we wanted to do was within driving distance couldn’t have asked for a better stay would highly recommend you won’t be disappointed we’ll equipped with everything you need
Reviewed by Ian5.0★Nov 2023
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"Lovely cottage in a lovely quiet area, warm, comfortable and spacious."
Nice large TV for those lazy days if it’s raining, well equipped in the kitchen with everything you needed.
Hi Robert thanks for your feedback, sorry about the rain during your stay, hope to see you again
Property Owner
Reviewed by Robert4.4★Sep 2023
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"This is a beautiful place to stay."
It was immaculately clean, very well equipped and quite literally a home from home.
It's a very peaceful setting, the garden and property are well maintained and it's in the perfect location for exploring the Isle of Angelsey as well as North Wales.
We loved very minute of our holiday and won't hesitate to re-book in the future.
Hi Amanda thanks for your wonderful feedback, so glad you enjoyed it, hope to see you again
Property Owner
Reviewed by Amanda5.0★Sep 2023
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"We had a lovely few days in this amazing bungalow with our little dog, everything you could need was there."
The only worry for us was the open garden, which was clearly stated in the information, but a long lead solved that problem. Lovely quiet private little cul de sac of bungalows in a really good location for exploring. A huge thank you to Carl the owner for coming to our rescue with the charger cable for the car really grateful. We would definitely book again and recommend to anyone.
Thanks Peter, so glad we could help with you EV charger cable, hope to see you soon!
Property Owner
Reviewed by Peter5.0★Jun 2023
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"A lovely base for exploring Anglesey."
Very comfortable and well equipped. Our second stay at yr encil and we hope to return next year.
Reviewed by Carol5.0★Jun 2023
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"The property is spacious, with two large bedrooms both with bathrooms."
The beds are comfortable. The surrounding area is beautiful. We would certainly look to stay again and recommend to others.
Thanks Carol for your feedback, so glad you enjoyed our cottage
Property Owner
Reviewed by Carol5.0★May 2023
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"Beautiful spot to be based to explore Beautiful Anglesey."
....we had a bonus of fabulous weather
Bungalow is private, in a quiet spot....well equipped and clean.....would definitely recommend .... a car is essential for the location
Whilst there was nothing to spoil the stay some maintenance was required...but we left a note as owners may not have been aware of them...
Grass needed cutting....our dachshunds only have little legs
Thanks Kathryn for your positive feedback, the grass is cut every 2 weeks and was cut the day after your departure.
Property Owner
Reviewed by Kate4.1★May 2023
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"A very attractive, well furnished and equipped bungalow in a peaceful position."
Two bedrooms, both en suite was perfect for three us. Lovely garden with outdoor seating, which catches the evening sun. Well placed for touring the south of Anglesey; visits to Bangor and Caernarfon on the mainland and NT Plas Newydd, which is a few minutes’ drive away. Very sad to leave and hoping we can return. Many thanks for the kind messages, Carl and Steph.
Thanks Hilary so glad you enjoyed your stay, you are welcome back anytime
Property Owner
Reviewed by Hilary5.0★May 2023
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"Loverly home from home on a beautiful little private park of similar properties."
Loved the decor and the beds were super comfy. Well equiped kitchen but maybe a bit more microwave plastics would be useful? but I used my own plastic tubs with food i had brought from home. Owners were very responsive to text message and sorted small issue on arrival very well thank you. Garden loverly though not fenced for dogs which I knew in advance as whole estate is open plan. Also very dark after dusk great for sky gazing. Good instruction and info books. Loved our stay here.
Hi Phillippa nice to get some wonderful feedback, of an evening there is no light pollution so gazing at the stars is something else.
Thanks for your booking hope to see you again
Property Owner
Reviewed by Phillippa4.7★Apr 2023
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"A beautiful, well maintenance cottage with everything you could possibly require provided."
Location ideal for the beautiful sandy beaches of Anglesey none of which are more than a 20 min drive away. Good local restaurants are also a short drive away. An ideal holiday spot.
Thanks Peter, glad you enjoyed our cottage!!
Property Owner
Reviewed by Peter5.0★Mar 2023
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"A very well presented property,very clean throughout both ensuites spotless ,plenty of towels."
Beds very comfy. Kitchen well equipped perhaps a glass or plastic dish for microwave cooking would be appreciated and an oven glove was not provided.Informed the owner about an issue with the fridge he was pleased we had got in touch. Would definitely book again.
The only little niggle was the rather poor welcome pack only contained 5 teabags and 4 little milk (we don't drink tea) Thought there would be a couple of coffee pods for your machine but alas no.
Enjoyed the few days so thank you for a lovely stay.
Thanks for your feedback and glad you enjoyed your stay, I will address the minor issues with the fridge, glove and the welcome pack.
Hope to see you soon.
Carl & Steph
Property Owner
Reviewed by Robert5.0★Mar 2023
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"We normally holiday with Sykes and have never had any problem."
However, this property was such a disappointment. There were many issues with the property mainly the filthy kitchen and dirty crockery, utensils, pots and pans. So filthy that we had to eat out for every meal and had to throw our fresh food away. Thank fully we only booked a 2 night weekend break. On reporting the issues and providing photo evidence the owner dismissed the problems, showed no empathy and didn't even so much as offer an apology. Its fair to say it was our first holiday we were actually very happy to leave.
Thank you for your feedback, as it gives us an opportunity to improve areas where necessary. Unfortunately, we received no contact during your stay, had we have been made aware we would have made every effort to resolve the issues at the time. I have taken onboard the minor issues with our cleaning team and will ensure this is rectified moving forward. The property was attended to after your departure and we have not been able to locate some of the issues you have raised.
Property Owner
Reviewed by Victoria2.2★Nov 2022
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"We had a fantastic stay at Yr Encil."
The cottage is very well equipped and comfortable, and located in a very quiet, private estate. We loved the stylish copper fittings and decor. We had our dog with us, and as long as you keep an eye on them, the garden is very safe for pottering around and lovely to sit in for a cup of tea (even in November!). The cottage is well located for exploring Anglesey, just 2 min by car to the main circular road around the island. We will definitely stay again.
Reviewed by Helen5.0★Nov 2022
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"It says dog friendly but you couldn't just leave the dogs for a minute in the back garden or they would be gone not enclosed enough."
Other than that it was great all round.
Thanks Roy for your great comments, in the property description it does mention that the property is open plan and there is a stake for a dog lead in the property closet.
Hope to see you soon
Carl & Steph
Property Owner
Reviewed by Roy4.7★Aug 2022
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"Cottage was well equipped in a quiet location with well maintained gardens."
All attractions were a short drive away. The only downside was the put up beds for the 2 people in the living room were not comfortable for adults and finding single bedding was a challenge. We had a lovely week and would return.
Reviewed by Jayne4.1★Jul 2022
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"Just had a week staying at Yr Encil and would not hesitate to recommend it."
The detached bungalow is located on a private estate of just 20 other bungalows and is extremely quiet. It's ideally located to travel easily to all the great places to visit on Anglesey. Its well equipped, has spacious gardens and is very comfortably furnished. Beds were comfy and excellent quality bedding provided. En-suite bathrooms are both spacious. The only downside is that's is advertised as dog friendly but it's important to note the garden is not secure at all. There are no gates on the driveway or on the side and your dog can easily get through a gap in the wall into next door Who had to bring our little dog back to us. Fortunately I had packed a dog stake and cable so she was able to let out on her own. I would also suggest taking your own bath towels as the ones provided are quite small. I had an issue with the guttering rattling very loudly all night in the high winds which kept me awake all night so I had to wedge it with a rock to stop that happening. Otherwise an excellent property that will give you a very lovely holiday.
Thank you Andrea for your positive feedback, we are advertised as dog friendly, in the property description it does mention that we have an open plan garden.
We did have dog lead stake but it appears this has gone missing in which I will organise a replacement. I will also mention the towels to our laundry providers.
So glad you have enjoyed your stay and please come again soon!!
Carl & Steph
Property Owner
Reviewed by Andrea4.7★Jun 2022
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"The Cottage was excellent private and very clean we loved it thanks Sykes Holidays"
Thanks thanks for your kind comment, we are so glad you enjoyed your stay, hope to see you again in the future, Carl & Steph
Property Owner
Reviewed by John5.0★Jun 2022
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"Please can Sykes provide a printer-friendly joining instructions email."
The grey font makes it almost impossible to read when printed.
Reviewed by Stephen5.0★May 2022
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"A great location for access to the island & mainland situated in a quiet & clean cul de sac."
The accommodation was very clean and spacious and met all our needs. As we were there for ten days we could have done with a washing line of some description, also the floor in the kitchen needs repairing before someone trips and the postcode on on details needs altering from EG to EQ.
Thanks for your comments, we have now requested a postcode amendment, also we have replaced the flooring to the Kitchen and both bathrooms, we did have a washing line however it appears to have gone missing, I will source a replacement
Property Owner
Reviewed by David5.0★Apr 2022
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"Yr encil is a beautiful property."
Very comfortable and well equipped. We were a party of 4 adults and 2 children aged 3 and 1. There was plenty of space for us all. The location was perfect for exploring Anglesey. We really hope to be able to book it again next year
Many thanks for your kind comments we are glad you have enjoyed your stay
Carl & Steph
Property Owner
Reviewed by Carol5.0★Apr 2022
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"Beautiful bungalow, great location."
Spoke with owner about an initial issue and she was very understanding.Had a marvellous holiday.
I am so happy you enjoyed your stay
Property Owner
Reviewed by Julie4.7★Mar 2022
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"The bungalow is lovely, very comfortable, well equipped ."
I did contact one of the numbers provided to explain that a couple of things need to be repaired, these small problems were there when we went into the bungalow. The person I spoke to said he appreciated my call as he didn't know of the problems and they would be rectified. We had a lovely holiday and would like to book the bungalow again next year.
Thanks for your comments, all the issues have been rectified
Property Owner
Reviewed by Margaret4.7★Mar 2022
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"Location very quiet, very clean and well laid out."
Thank you for booking
Property Owner
Reviewed by Terry5.0★Nov 2021
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