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"Unfortunately the hot tub wasn't warm enough and a couple of the beds (small downstairs twin) were uncomfortable."
The location is great and it a good sized property.
Reviewed by Elaine3.4★Oct 2024
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"Property is an excellent position, 2 mins from the beach
Housekeepers let the property down, no response."
Nappy left outside lower ground floor, and dog poo in garden. Outside shower room had not been cleaned as there was paper on the floor.
Boiler problem, no hot water & heating, no response from housekeeper. Sykes responded, however it takes a while to get through. Direct contact was made with owner which was much quicker.
WiFi password has been changed so no access, the password in the visitors guide has been blanked out. Three of us tried the password on back of router multiple times, we had to leave a day early due to me having to do some work and attend a teams meeting.
Entrance could do with a make over, door propped open with pebble to prevent it from locking. Not good if you have small children or dogs.Letterbox hanging off and rusty nail hanging off letterbox
Reviewed by Helen3.4★Sep 2024
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"Everything we needed."
Nobody has had any complaints!
Reviewed by Deborah3.8★Sep 2024
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"Stay was great but only one toilet roll and no spare bin bags"
Hi, thank you for your feedback, really appreciated - I will follow up with the housekeeper and these are mandatory.
Property Owner
Reviewed by David4.1★Jul 2024
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"We had a lovely break, the house was comfortable, clean and ideally situated."
I would recommend this booking to any family. The hot tub was a hit and also the collection of children’s dvds. Fully equipped for a self catering holiday. Would definitely book again
Reviewed by Jacqueline5.0★Jun 2024
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"Loverly place ,I will comeing back again"
Reviewed by Karen5.0★Jun 2024
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"Stayed for two nights in an all adult group."
Can't recommend this property enough. Perfect location near the beach, shops and local cafes, and the hot tub and garden area were fantastic. House was clean and welcoming, and there's a BBQ in the outdoor storage so make sure you have a grill master in the group to make full use of it! We will definitely be using this property again.
Reviewed by Rachael5.0★May 2024
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"Exactly what the name suggests a great beach getaway."
Perfect location and the set up was ideal for my family especially the grandchildren.
Reviewed by Stephen3.8★May 2024
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"We were a family of 7 adults, one teenager and a couple of dogs and we found the property warm, comfortable and well equipped."
The hot tub was ready and the beach is right on the doorstep.
The accommodation is the ground floor and basement flat which is why I thought the description could be clearer. The basement contains two bedrooms and has beams. I was okay but my 6ft2 husband and 6ft Brother had to take care.
We spent our time walking and exploring outdoors. Our Mum and Dad have less mobility so, being able to walk onto the beach from the house was ideal.
The cooker and oven were great to use.
Reviewed by Abigail4.7★Oct 2023
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"This was the perfect base for a family beach holiday."
It was cosy and relaxed, comfy beds, really well equipped, brilliant location and good value for money. We loved it and we’ll definitely be back… the hot tub was an added bonus.
Reviewed by Alison5.0★Oct 2023
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"Extremely happy with our stay, we wanted a stay where we were close to the beach and a secure back garden for the dog."
So we were happy and the dog loved it.
Reviewed by Diane5.0★Sep 2023
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"The kitchen was great."
The basement was strange but we got used to it. The back bedrooms and bathroom were well presented and comfy
The first bedroom on the right was very disappointing.
The bedding was solid. The pillows were flat. No hanging space for clothes.
Ensuite was a small cupboard, good job we didn't bring a cat!.
The shower was grubby with dirt in the grouting.
Under the front window there was a constant drift of paint or plaster flakes from the wall! Very strange.
We couldn't get the TV to work so we phoned the number given, which was the wrong number. The new number was on answer machine. Left our details but no one bothered to respond. That just about summed up the care they offer their customers.
We made our holiday great despite the disappointing accommodation. We will not be using this again.
Reviewed by Jason2.5★Sep 2023
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"Loved this beach property: it was family and dog perfect and we felt very relaxed and comfortable there."
The hot tub was a bonus.
We had a problem with the key box and Sykes dealt with that quickly and efficiently.
No issues with the property at all. ⭐️⭐️⭐️⭐️⭐️
Reviewed by Eliza5.0★Jun 2023
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"The house was very well equipped and large enough for us all."
A little tired in places so could do with a little tlc. Perfect location and lovely outlook. Bedding needed replacing as slightly old and worn.
Reviewed by Caroline4.1★Jan 2023
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"The location is really what makes the property - right by the beach, corner shop, pub, restaurants."
As others have mentioned the bedroom downstairs smelled of damp, and there's a recommendation to run the dehumidifier that's in the room, but this would be noisy at night.The downstairs loo can't be used for a poo as it blocks.
The biggest issue was the lack of curtains or blinds in the sitting room which fronts on to the road which has many pedestrians even at night, so you're on display. The front room has the main dining table and tv, so don't expect cosy privacy.
Also as others mentioned the property could do with some care and attention. It's all a bit tired and lack of attention to detail.
The hot tub is a nice bonus and works well, although the instructions left for visitors don't match the tub itself. The instructions for the wifi state that there's a 40gb download volume cap and ask you not to stream video - this doesn't make sense as they have a broadband BT router and BT don't offer a volume capped service.I suspect there's confusion with the download speed cap, and so there's no problem using the smart tv with Netflix.
Thank you for your feedback,
We reviewing the lack of curtains and will apply a blind for privacy.
We had roman blinds in for a number of years but given the drop and fabric weight etc they regularly fell out of alignment to the point they were so damaged we took them down.
Damp smell int the basement is disappointing as we rely on our housekeeping team to advise of any issues. I can only think the extraction/humidity system must have been switched off as unless there was a leak in the bathroom - the basement is dry?
I am sorry if the property came across as tired. Clearly its a beach property and not a luxury home but strive to keep the general fabric clean and up to date. We will of course review.
My apologies - I believe some elements of the welcome book information are out of date. There are no internet limits I am aware of.
Thank you again for your feedback and will review with a view to make the necessary improvements.
Property Owner
Reviewed by Nick4.4★Sep 2022
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"Very disappointing as we couldn’t use the basement as the damp smell was extremely unpleasant."
Curtains in the living room would have improved the privacy. The qualities throughout the property were generally below those shown in the website advertisement. If it had not been for the hot tub we would have left earlier than we did.
Thank you for your feedback.
We are investigating reinstating blinds in the sitting room having had them previously. The problem we found was that if folks lent back on them when at the table they came out of alignment and in some case broke/came down completely.
I am sorry to hear about the smell in the basement area, this is not normally the case and would have asked our house keeper to attend had we known.It maybe that the air circulation and humidity system was for some reason turned off as there are no leaks or damp ingress into the area.
We review the qualities regularly but do rely on our housekeeping team to advise if updates or new materials are required.
I will be visiting in the next 7 - 10 days to review.
Thank you again for your feedback.
Property Owner
Reviewed by Linda3.1★Aug 2022
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"Beautiful property ."
Very close to the beach
The only down side was the leak in the downstairs bathroom the 1st time the toilet was flushed which meant we couldn’t use the bathroom for the remainder of the holiday & the carpet in the double room was wet as a result . We would definitely use again though
Reviewed by Sharon3.8★Jun 2022
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"It's a fantastic location, but I think fixing the entrance door really should be a job done as soon as possible as the first impression is for sure damaged by the door being half open with a letter box hanging off."
Love the Hot tub, love the general beach house 'vibe'. I would book again but I can see why some would be put off by it looking a bit tired.
Reviewed by Stephen3.8★Apr 2022
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"What a perfect spot to enjoy the beautiful beaches in and around Rhosneigr."
The property delivers everything you need to enjoy a family holiday, lots of room for everyone. Having the back yard enclosed with the hot tub was a bonus.
Reviewed by Sarah5.0★Jan 2022
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"Very good the front garden was a mes and the front door did not look good"
Reviewed by James4.4★Sep 2021
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"Fantastic location just seconds from the beach ."
Spacious clean modern house family and dog friendly . Very well equipped with everything you need . The hot tub in the garden was lovely .
Reviewed by Carolyn5.0★Sep 2021
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"Fantastically located property, great set up for sharing and with children, we will be back soon"
Reviewed by Esther5.0★Aug 2021
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"Fabulous location and very spacious and comfy house."
Great for dogs too. Could have done with 3rd double bed but that’s the only improvement point.
Reviewed by Caroline5.0★Jul 2021
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"The house was full of dog hair."
There was a poo bag left at the front door and some dog poo in the back garden. Although Sykes requested the cleaner to come again, no one showed. We cleaned it ourselves! The decor was dated and a tired. There were boxes of botties and cans around the back of the garage that hadn’t been collected and the neighbour said that they had complained about this already, but nothing had been done.
On the bright side, great location for the beach and the hot tub was fab.
The property is clearly advertised as taking dogs. As such dog hairs cannot be completely removed by the house keeping team unfortunately.
We do apologize for any inconvenience caused during your stay.
Property Owner
Reviewed by Michelle3.4★Jun 2021
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"Great time was had by all"
Reviewed by June5.0★May 2021
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"It’s our third visit to the property and noticed thr tumble dryer has gone , thr freezer needs defrosting as it was covered in ice ."
Reviewed by Lisa3.8★Sep 2020
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"Lovely flat."
Plenty of room. Comfy beds.. the lower floor is a bit challenging for people over 6ft. Low ceilings. The property was lovely great location. Could do with a bit of modernising ie dishwasher seal was broken and had to fix every day. Bathrooms tired and no blinds in main bathroom which is overlooked by neighbours.
Reviewed by Mark4.7★Aug 2020
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"A great location."
A big spacious house with plenty of bedrooms. When arrived at property heating wasn’t working - contacted owner who sent help within 10 mins. Heating worked for a short time but then stopped again, we had to bleed the radiators then it was fine. Hot tub rules- rules clearly stated we could sit in hot tub until 11pm, had a phone call from Sykes at 22:20 asking us to get out of the hot tub as she contacted the owner who said it was past the recommended time when it wasn’t. We felt after that we couldn’t relax and enjoy the time in the hot tub which is why we chose that specific property to chill in the hot tub.
Reviewed by Truli3.4★Mar 2020
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"Lovely house in excellent location ten steps from the beach."
Excellent place for walking, paddle boarding, kite surfing and swimming. This is our usual summer trip to Anglesey and we weren’t disappointed with a new venue.
Reviewed by Charlotte5.0★Jul 2019
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"We couldn't find a garden umbrella."
No garden lighting. Mattresses downstairs were extremely lumpy and uncomfortable. Hot tub seemed to be out of sync with the hours stated. WiFi only worked in front room. The garden itself was extremely untidy with huge rose bushes shedding and in desperate need of dead heading, other garden plants were in similar state. If we hadn't spent so much time away from the property, I would have been on the telephone to owner with this list and more! But we were in rhosneigr for a specific reason.
Reviewed by G2.8★Jul 2019
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"We had a large group staying in this place - 4 adults, 3 toddlers and 2 dogs."
The location is brilliant as it’s just 30 seconds away from the beach, plus it’s right near the fish and chip shop, a one stop shop and a pizza shop.
As for the house it’s more of a ground floor and basement. The upstairs is a flat.
On the ground floor there is the living room which is lovely and it has a large dining table. Next to that is the en suite bedroom and then next to that are three steps down into the kitchen.
The kitchen is tired and wasn’t great for such a large group. There was a small under counter fridge and a dishwasher that really struggled to wash anything even though we rinsed everything first. The hob is electric and took a while to heat up and the oven had no markings on the knobs so you had to guess which setting you were on and which temperature.
Off the kitchen is a corridor and this has two small kids bedrooms and a nice family bathroom, although the window handle on the bathroom needs replacing as it doesn’t shut properly.
Back to the kitchen and there’s a door down to the basement. Down here are two bedrooms - one double and one kids room. There’s also a large family bathroom down here but only really able to use the bath for the kids as the loo says no number 2s! There’s a play room with a little sofa and tv and toys which is brilliant and a washing machine and small under counter freezer. There are double doors off the play room that open out onto steps up into the garden.
Back to the kitchen and there’s a back door which opens up halfway down some steps! The steps going up leads to the flat (so they also have access to the garden so not great for kids and dogs) and then down the steps goes to the garden, which is paved. There is a hot tub which I only used once as it felt cold. I emailed the owner and apparently it was supposed to run at that temperature (37 degrees) so I just left it and didn’t use it again.
Overall, Sykes the company are brilliant and had a really easy website and helpful staff on the end of the phone. As for this property, it was ok and the best thing was how near it was to the beach. A lot could be done to make this property amazing eg taking care of the tired kitchen, taking care of the furniture including the tired playroom sofa and fixing the window handle in the main bathroom.
Reviewed by Nicola3.8★Jun 2019
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"Brilliant accommodation, comfortable beds."
Beach just a short walk away. We had some amazing meals in the little high street, all worth trying. Lovely warm house.
Reviewed by Robert5.0★Mar 2019
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"The heating was really difficult to use and was not on for our arrival in March."
The downstairs bathroom has lots of advisory notices - like only urination is allowed!
The shower is extremely low with a low ceiling so if your taller than 5 ft 6 forget it.
The downstairs bedrooms have no windows which is claustrophobic.
The location is fantastic - it was great that it was dog friendly- the hot tub was a bonus.
Reviewed by Christina3.8★Mar 2019
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"It is always nice to arrive to a small welcome hamper so you can have a cup of tea and some toast\biscuits\cake."
Unfortunately that wasn't the case here, but that said the accommodation was so wonderful it was only a minor complaint as shops were nearby.
The hot tub is a lovely luxury and was welcome. The beach is literary seconds away and is a wonderful beach to boot, sand, shells and rock pools.
Would definitely look to return in the future
Reviewed by Sue5.0★Feb 2019
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"Just returned home after a fabulous 3 day break"
Reviewed by Janine5.0★Feb 2019
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"The location was perfect, close to the beach everything we needed with walking distance."
Perfect for dog walking too, our dogs had an amazing time on the beach.
Reviewed by Ray5.0★Nov 2018
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"An absolutely brilliant holiday let."
Fabulous facilities, great location. We will definitely be back
Reviewed by Julie5.0★Nov 2018
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"A lovely weekend in a lovely house, plenty of room for all the family."
The house was lovely clean on arrival. Couldn’t work the heating but the guy came straight round and sorted it for us. A big thumbs up
Reviewed by Laura5.0★Oct 2018
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"We were 3 generations ,from 1 upwards, and the facilities suited all of us, from the playroom for the children to the hot tub for adults."
Appreciated the washing machine and electric drying rack !. Having the bedrooms in 3 separate areas worked really well, giving some private time too. The huge table in the bay window fitted all of us too, with lovely sea views; and being so close to the beach was fantastic. The island has such lovely places to visit, so we went to Sea Shanty in Trearddur for a special family celebration meal, and some had a Puffin Island boat trip, but otherwise we were quite happy playing on the beach. A lovely time spent in a lovely house. Thank you, Sara
Reviewed by Sara5.0★May 2018
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"The house is in transition from management by owner to a management company this will be very helpful."
The folder was complex to use, we struggled with the heating, fans, and were disapointed with the household equipment. On second day had to go and get bin bags! There was no equipment for hot tub despite 3 pages in brochure telling us all we had to do. After3 days when chlorine tablets ran out i rang the housekeepers and he got straight back to me telling me where they were. We left a detail list of our comments so i hope improvements are made. 7 of us went and it worked well for us, furniture needs abit of tlc. However that said good house, good location!
Reviewed by Louise4.4★Apr 2018
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"This is the 3rd year that we have stayed in this accommodation and we are never disappointed."
Reviewed by Elizabeth5.0★Mar 2018
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"Amazing place to stay great location remote but within reach of a supermarket all in all we loved it the setup up is amazing and your never ever left alone in a crisis as we had a powercut and was able to contact adam straight away regarding any issues which in our case there was only a power cut which he was powerless to help but still nice to get a update from previous situations that have happened."
We are looking forward to booking again without a doubt thanks for a lovely stay sykes. p.s due to the size of the place the internet bt if possible could be upgraded to bt infinty as there was times when it lagged during playback on our amazon stick and my son playing his online games but this was not alot of the time but still something to consider kindest regards karl,family.
Reviewed by Karl5.0★Mar 2018
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"This is the second time we have stayed at the property and it once again didn't disappoint."
The property is very spacious and my 3 year old was extremely excited with the bean bags and children's area in the basement. The property is ideally situated so you can experience all that Rhosneigr has to offer. Would definitely recommend.
Reviewed by Ben5.0★Nov 2017
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"Great house in fantastic location."
Reviewed by Alan4.8★Oct 2017
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"Had a blockage and flood in the bedroom but all was sorted quickly by the handyman"
Reviewed by Mat4.2★Sep 2017
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"Excellent location to suit all ages."
Reviewed by Janet4.2★Sep 2017
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"Excellent position 30 yards from the beach."
Plenty of walks nearby and plenty of places to eat. Very dog friendly place. There were 8 of us in total and it never felt crowded. The hot tub was good fun.
Reviewed by Robert4.2★Apr 2017
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"Thank you, this was a fantastic holiday home for 2 families and a dog."
The storage for water based kit was idea and we were able to dry our wet suits each day. The beach is on your door step, the locals are friendly and helpful. Would highly recommend.
Reviewed by Lynne4.4★Mar 2017
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"Very family friendly."
...lots of things for the children to do in the house. There were toys and DVD's and even had it's own play room. Lots of space for everyone. The house was very near the beach and shops.... The house was very clean and had a lovely comfortable feel as soon as we arrived...lots of bedrooms and three bathrooms. There was a shower room outside to use before getting into the hot tub. All the facilities we needed as a large family group which made our holiday perfect.!
Reviewed by Lynne5.0★Mar 2017
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"Superb location in a really nice town."
- a huge property ideal for friends or large families . Great beaches on the doorstep and amenities close by . Well positioned for exploring the island .
Reviewed by Ann5.0★Mar 2017
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"Beautiful property in an excellent location."
Fantastic views and scenery. The owner was brilliant and answered our questions promptly, and the property was absolutely gorgeous. We didn't want to leave at the end of the week, and we are looking forward to booking this property again
Reviewed by Katie5.0★Nov 2016
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"The memory foam mattress in the master bedroom is awful and very uncomfortable and should be replaced"
Reviewed by Lisa4.6★Sep 2016
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"We had a lovely time on our holiday."
The only criticism would be the downstairs accommodation. The double bedroom unfortunately was not suitable for use due to the damp smell.
Overall we really enjoyed our stay; the main rooms were comfortable and spacious. The hot tub was great and we used it most days!
Reviewed by Jon4.6★Sep 2016
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