Laneton

27 Customer Reviews

• "1. Having reported a blocked drain and leaking shower seals in the ensuite shower room we were advised that the owner would visit the property to carry out any necessary repairs."

  This did not happen and we had to purchase a drain clearance product. However this did not fully rectify the problem. 2. We reported intermittent problems with the front door key pad. Again we were informed that someone would come out and rectify the problem. This did not take place. 3. The TV remote control was missing from the second bedroom. We stayed at Laneton in 2023 and were extremely impressed with all aspects of the property. However, this year we were disappointed with the overall state of the property and its cleanliness.

  Reviewed by Christine2.8★Sep 2024

• "Replace the entire en-suite shower enclosure which you know cannot be repaired as it’s not level, repair the bi-fold doors so they can open from the inside and replace every wooden floor as they all creak loudly without exception then you would have a perfect home."

  Reviewed by Helen1.9★Sep 2024

• "The house is great, with a good location and a nice garden."

  We had a pleasant stay and have already booked it again for next year, but some things could definitely be improved upon. It had been cleaned but not at all well, there was dog hair all over including quite large “clumps” in two rooms and the sweet wrappers mentioned in a 2023 review are still under the bed! The shower in the en-suite has been criticised before and is simply not good enough, the screen is falling apart and it leaks from every joint. Please invest a few quid and replace it as one currently spends more time mopping up than in the shower. The bed linen and towels were clean but are all very tired and could do with a refresh if you want to remain a “premier” property.

  Reviewed by Garron3.1★Jun 2024

• "The location is great and the house is lovely."

  I do have to mention the cleanliness, as I was told it had a deep clean before we arrived but I wouldn’t say it had. There is black dog hair everywhere including on the bedding. Every morning I had to clear at least 6/7 dead flies that had fallen from the glass roof onto the breakfast bar. The smell of the en-suite and utility room was so bad we hardly used it. I did use the shower in the en-suite on the first morning, the owner did message me to say there was a leak, yes there was a leak this was due to the fact that the shower door didn’t close so the water when all over the floor which was very slippy. I do need to mention the amount of dog poop on the grass, my children ran out to play when we got there and got it in their shoes, luckily there was an outside tap to use. As mentioned the location is great, the layout is great and the Welsh cakes and dog woofins were a nice touch.

  Reviewed by Gemma3.8★May 2024

• "Despite being reported on the first day and reported again on the following Monday the Trade Waste bin wasn’t emptied for the whole 2 weeks so the black bin liners were left in the shed."

  There were no instructions for the heating and as a result we had to have a heating engineer out to reset the control. The en-suite glass shower walls were unstable and the door didn’t shut properly. Although there were TVs everywhere they didn’t work well and there were no instructions. One tea towel for the whole fortnight. No oven gloves. No laundry bags for the bedding so bedding left in the hallway on departure. Welcome pack could have been better to include shortcut to beach through back gate. Disappointing property considering the cost but lovely setting and wonderful beach. Good cafe and takeaways!

  Reviewed by Tracy2.8★Mar 2024

• "We have stayed at over 20 properties in Rhosneigr, and Laneton has the potential to be up there with some of the better ones."

  Sadly however, it is not. The positives are: Great location, including being able to enter through the rear garden. Plenty of off road parking, if you can negotiate the extremely narrow driveway and the 2 boats Sadly however, the negatives, many of which have been noted before, but not addressed, far outweigh the positives. Some of the issues are inexcusable when they have been reported as far back as a year ago, others feel like it is just a lack of foresight and planning into what would work best for guests. The negatives include: Cheap floating floors, which creak loudly with every footstep, throughout the house - once the first guest is awake, everyone is awake. The L shaped sofa is quite badly stained and will not accommodate the 7 guests the property is designed for. There needs to be at least one additional comfortable armchair so each guest can sit. I'm not including the footstools as not only do they not provide back support, they were also mouldy along the sides. The kitchen is not well provisioned - there is little point in providing a dishwasher, if you only provide 7 mugs, 7 plates and 7 bowls for your 7 guests. Necessity means you have to hand wash each item after each use, or if you want to serve food on a plate as we did, there isn't then enough to eat off. In addition, as mentioned in previous feedback, all the knives are blunt (no sharpener), scissors don't actually work, one set of tongs, also broken etc. The brand of coffee maker isn't named in the listing, so you can't take your own pods with you to make use of it, and there was stale water in it anyway, so I wouldn't trust it had been properly descaled etc recently anyway. There was a leak under the sink, meaning the dishwasher and washing machine tablets we brought and placed under there were ruined as well as other items. We fixed this. The boiler lost pressure while we were there, meaning no heating or hot water, as it was new year's day, my husband also repressured this, but looking back at reviews, I can see this had been an issue as far back as June. The shower screen in the main bathroom is in 2 pieces, consequently when you shower, water pours through the gap between, onto the floor. The shower screen in the ensuite is still as described last March - very difficult to close once inside as it doesn't fit properly and despite the best use of a plunger, overflowed after the shower had been on for just a couple of minutes. The ceiling in the ensuite is covered in mould from a leaking skylight, not pleasant to look at. The double room at the rear has a door to the garden. It is a full glass door, but there is no screen or curtain on it meaning light floods in. If you put curtains over windows, why not over glass doors a metre away from where you are sleeping? Other examples of simple things which would enhance the stay include having a mirror in the main bedroom near a socket - there is a mirror behind the door, but the socket to plug in a hairdryer is on the other side of the room so you can't look in it whilst drying your hair. A personal preference for me would be a king size bed in the master rather than the small double. Instead there are 2 massive bedside tables, which ironically have quite small drawers in them. Smaller tables and a decent sized bed with better quality pillows would much enhance that room, as would better quality towels; the ones provided are very small. As there was no tumble dryer, and the weather over new year was torrential, we had to make use of the radiators. The paint behind the radiators was flaking, so some of our clothes ended up with white paint on them. As I mentioned, the property has the potential to be very nice indeed but poor maintenance, not enough thought about guest experience and choosing cheaper options for beds, flooring, towels, kitchenware etc made this our most disappointing stay in Rhosneigr yet. Generally the property feels tired and worn and in my experience the way guests treat a property reflects the way they find it: When the shower ceiling is covered in mould, the shower door doesn't shut and is covered in limescale and the shower floods after just 2 minutes, guests don't feel the need to squeegee down the glass, ensure no water sits on the tiles etc. If you provide a top quality product, then guest will treat it as so. We have already booked elsewhere for next New Year I'm afraid. (Note: I have photographs, but seem unable to add these to this review anywhere.)

  Reviewed by Amanda2.5★Dec 2023

• "It's a lovely bungalow really comfy beds and will definitely use again"

  Reviewed by Allan4.1★Nov 2023

• "This is the 3rd time we have stayed at Laneton, the 1st time being shortly after the property was refurbished."

  The standard of cleanliness has deteriorated, the 3 sofas showing numerous stains, even still being damp from cleaning attempts, various debris under beds including sticky sweets. The saucepans all required cleaning before use due to food deposits inside, the kitchen knives are blunt. The ensuite shower door doesn't close correctly due the the side panel coming away from the side support, result is lots of water leaking into dry areas of floor outside cubicle. There is lots of damp staining and suspected mould around the Velux window recess in the en-suite. On arriving at the property first impressions aren't good due to rusting chair on porch, dirty plastic bin and grotty door mat along with a strip of roof felt hanging down. On looking out onto the decking area at the back the table/chairs and seating is in bad repair, , the umbrella in bits and lying across the decking area, green algae on the chairs, basically unusable. There are 2 items that are not functional regarding fire safety, the fire extinguisher has no hose and nozzle fitted, so of no use in a fire, the 2 x emergency lighting torches in the hall do not work. With some TLC/maintenance/deep clean this property would be back to its original standard, it is in and ideal position, is well appointed and fitted out, just let down to a lack of attention to details. With a couple of days work

  Thank you for your feedback and we are sorry to hear that Laneton didnt meet the standards that it did previously. We have taken on board all your comments and discussed the cleanliness issue with the changeover team. With regards to the other issues regarding the condition of the property I was unaware of these problems but will travel to the property this weekend to put right what I can. We not looking to make excuses but it has been a busy season and there have been few opportunities for us to visit the house since the summer and check that everything is as it should be. As a customer you rightly expected better from the property and we hope that you will return and see the improvements. We will discuss with Sykes as the letting agents if there is a way to offer you a partial refund or discount on future bookings to in some way show we take your holiday enjoyment and quality seriously. Once again, our apologies. Regards Guy and Layny Property Owner

  Reviewed by Christopher3.4★Oct 2023

• "We were two couples staying for 11 days, and had a very good time."

  We'd been to Rhosneigr before - the location of the property is excellent, quiet but very close to the shops, pub and sea. The place is well equipped and clean, and on the one half-day that was sunny it was lovely to sit on the verandah. The dog enjoyed the garden. We did find the bed a bit hard which isn't uncommon in rentals. We only gave this 4 out of 5 as on arrival there was no toilet paper, no tea/coffee to have a moment of relaxing before unloading, and no instructions about the house/heating/wifi/bins - you have to work it out for yourself and quite possibly get the bins wrong, which many people don't want to do these days. It's really really not hard to leave some instructions and some tea bags/loo roll. We also phoned the agent half way through to ask if we could have a change of towels and sheets and were told we'd get a call back but heard nothing. We'd rather get a straight no than be ignored. It's often the little things and attention to detail that make the difference between a good holiday and a great one. This one was good.

  Reviewed by Nick5.0★Sep 2023

• "We will definitely stay at Laneton in the future!"

  Reviewed by Christine4.1★Sep 2023

• "Lovely property, and location."

  The ill fitting shower door in en-suite and only half screen remaining on bathroom shower have been mentioned before. Ok but need attention. All utensils and equipment fine, fab property and we had a lovely time. Lack of an info pack and only a sheet to say to leave dirty laundry in IKEA bags, when none were left, were an annoyance but not a problem. Am a regular visitor to Rhosneigr and would happily come to this property again.

  Reviewed by Annette4.4★Jul 2023

• "We contacted Sykes before the start of our holiday about issues raised by previous occupants."

  When we arrived they had not been resolved by the owner and while Sykes contacted us on the Saturday and said the local office would be in touch this never happened. Issues raised - poo bags under tree: Reported in May 2023 - eucalyptus tree cuttings and other garden debris put in a mound at the side of house, eucalyptus is toxic to animals: Reported October 2022 - garden furniture needed cleaning, some of the seats are green: Reported May 2023 - shower screen missing in the main bathroom making the shower unusable: Reported March 2023 - black bin overflowing and only 1 blue bin with the lid missing so no idea what could be recycled. We had to take all our recycling to the bins at the library: Reported March 2023 - No oven gloves: Reported March 2023 - Washing machine would not spin: Reported in May 2023 - we had no hot water one morning and the boiler needed repressurising. This was the only new issue which was resolved during our stay. The seating in the lounge also had stains from previous occupants but we covered it with throws and didn’t raise this. It should also be mentioned in the description that the entrance to parking is very narrow. We were very disappointed with the lack of response from the owner. The property is well placed and spacious but the issues raised let it down considerably.

  Reviewed by Julie3.8★Jun 2023

• "We enjoyed our stay at Laneton, but they’re are some issues that detract from the quality of the property."

  First, the positives. Laneton is well-situated for the local shops, pubs, and beach. It was clean. It is spacious, comfortable, and has a large enough garden for two dogs. Now the negatives. The property needs some tlc and maintenance. The door of the en-suite shower didn’t close properly. In the main bathroom the shower panel was propped up behind the door making the overhead shower unusable. The central heating system was very noisy. The garden was dog secure but due to problems of debris was not especially dog friendly. There were problems with the bins (the black bin was full, the green bin had no lid and was full of water, two of the blue bins were missing). Finally, there was no cottage information telling you about refuse collection, location of fuse box and stop taps, etc. Oven gloves were also missing. Kitchen knives were blunt. The internet was slow and intermittent.

  Reviewed by Christopher3.8★Mar 2023

• "I stayed in the property the same week last year & there was a leak on the bi folding doors then, I thought with it being the end of the season that it would be fixed at some point when empty."

  When I returned this year there were now two leaks on the bifolds with kitchen roll stuffed in to try & stop it. with the weather it required mopping up a few times a day as it was a slip hazard for the dog or people coming in & out, plus I didn’t want it to soak into the wooden floor!! Also with being there last year, I let my dog out the back as soon as I arrived as I knew it was secure, but I should have checked as there was a pane of glass on the path & he cut his leg!! I know it had been & was very windy as furniture was all over the place, but there is no way a pane of glass blew without smashing. It is a beautiful property & perfectly located, but I have booked another property for the same time next year as I don’t want to be worrying about water leaks while on holiday.

  Reviewed by Margaret3.8★Nov 2022

• "A puddle of water was discovered near the the patio doors due to some bad damp above."

  Some Cooking utensils are dated and need replacing. The fridge door does not seal at the bottom. Cracked toilet seat. Poor seal at the bottom of the over bath shower screen. The place needs some TLC really. Although the property is dog friendly, there is a large eucalyptus tree in the garden. These trees are highly toxic to dogs. It had been cut and all the dead branches were stuffed down the side of the house. Nice location close to pub, shop, takeaways and beach.

  Reviewed by Gareth3.8★Oct 2022

• "Our first time at Laneton but we’ve stayed in Rhosneigr many times, Laneton is excellent and compares very favourably with the other properties we’ve stayed in."

  It has a perfect position in the village with only a few minutes walk to the beaches, shops and restaurants, yet it’s so quiet and relaxing. Our party included a baby, a toddler, parents, grandparents and dogs and we all had enough room. Plenty of parking, a comfortable, well equipped house with a lovely balcony and sunny garden at the back; what more could you want?

  Reviewed by Stephen5.0★Sep 2022

• "The house is beautiful and in a lovely location ."

  It is well equipped.It does look tired in certain areas and in need of a repaint. Although comfy beds it would be better if next size up.We are little disappointed with Sykes fir the first time ever as several attempts were made to contact by phone and email and no response from them before our departure

  Thank you for your feedback and we hope you enjoyed your stay at Laneton. We take on board your comments about the need for a repaint and get it done when we have a break in rentals. It is a shame that you had difficulty contacting Sykes prior to your stay and I will raise this with them. Property Owner

  Reviewed by Peter3.4★Jun 2022

• "Excellent bungalow in a quality location."

  Couldn’t ask for more!

  Reviewed by Anthony5.0★Apr 2022

• "Lovely property."

  Reviewed by Ken5.0★Mar 2022

• "On the whole an excellent property which is reasonably clean and well appointed."

  Comments would be: The tumble drier doesn't seem to work correctly. Some general cleaning products would be useful to keep the property clean. No sharp knives as all blunt. This doesn't take away the fact we would happily return.

  Thank You for your feedback and I hope you enjoyed your stay at Laneton. We have taken your comments on board and will be leaving more cleaning products for future guests and are having the tumble dryer issue investigated by the housekeeping team. We hope to have you as guests again in the future. Guy and Layny Property Owner

  Reviewed by Christopher4.4★Mar 2022

• "Very comfortable and well situated property."

  Excellent equipment. Garden and decking area very attractive although weather prevented their use!

  Reviewed by Nicholas4.7★Oct 2021

• "What a lovely bungalow."

  Everything so modern and everything thought of. Need the village and the beach. Perfect thank you

  Reviewed by Karen5.0★Sep 2021

• "Lovely house, as advertised."

  Reviewed by Nichola5.0★Jul 2021

• "The property had obviously undergone major upgrading works a couple of years ago ( some not done very well)."

  In general it meet our expectations apart from some very annoying items such as - Not completely clean on arrival ( lot of dog hair evident). Both toilet seats move, Shower arm not fixed to the wall, No bed protection provided, No bags provided for bed linen. General debris left around the property which made it look untidy. Gravel drive untidy. Little ground maintenance undertaken.

  Reviewed by David3.1★Jun 2021

• "Excellent property, well located, well prepared and superbly equipped."

  Enjoyed every minute and will no doubt return.

  Reviewed by Michael5.0★May 2021

• "Laneton is a wonderful house."

  Every comfort has been thought of, loved the door entry meaning no worries about losing the key :) The covered outside seating area in the garden was an unexpected bonus. The only suggestion would be to have a king size bed in the main bedroom :)

  Reviewed by Andrea5.0★Oct 2020

• "Lovely cottage and very clean ."

  Owner checked in with us on the first evening as there were a few small things the housekeeping team had identified in change over ..the house was very well equipped and we enjoyed our family week . Property is finished to a high standard .

  Reviewed by Helen5.0★Jul 2020

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