Pencraig

35 Customer Reviews

• "Had a problem with hot tub but it was checked over the day I phoned not sorted ..."

  Had a problem with hot tub but it was checked over the day I phoned not sorted till following day then not allowed in till next day, when I spoke to the lady owner she couldn’t be any more helpful and reimbursed me the money I paid extra for it, we all had a great stay and everything in bungalow that we needed, it in a lovely area and would recommend it for a family holiday

  Reviewed by Shona4.4★Oct 2024

• "Absolutely fantastic holiday the bungalow made the holiday and use of hot tub ..."

  Absolutely fantastic holiday the bungalow made the holiday and use of hot tub was fab would definitely stay and recommend this place if you want all the luxuries of home beach 4 mins by car and shops on your doorstep book it fantastic restaurants near but book them early

  Reviewed by Louise5.0★Aug 2024

• "Absolutely fabulous."

  Spacious clean, great base to explore from. I would recommend the hot tub We had three young children with us so it was great to relax in once they had gone to bed. I cannot recommend this property enough All nine of us plus our dog loved it. Thank you.

  Reviewed by Judith5.0★Jun 2024

• "Fantastic property, Fantastic location, everything we needed, would love to stay again."

  Many thanks

  Reviewed by Simon5.0★Jun 2024

• "Amazing time, plenty of space, well stocked with cooking equipment etc."

  fantastic location, would definitely recommend. We had 9 people and 2 dogs and didn't feel like we were in each other's way.

  Reviewed by Stephanie4.4★Jun 2024

• "This property is in a lovely location just a short walk from the town."

  Great for a large family and it had everything we need however definitely would benefit from some updating and maintenance.

  Reviewed by Susan3.4★May 2024

• "One of our favourite parts of Anglesey to visit so knew we wouldn’t be disappointed."

  Overall we had a brilliant stay at Pencraig! All the children, adults and pets had an enjoyable time. The owner was friendly and helpful if needed, hot tub was a great plus and the beds were super comfy. We had a couple of minor issues but the owner was on hand and very quickly resolved them. If you’re looking for a stay for a large group just a short walk to the beach then I’d definitely recommend!

  Reviewed by Emily4.7★Apr 2024

• "This house was in a great location especially if you like little walks."

  The rooms and the house itself were beautiful. Their were 2 things that let the holiday down, their were ants everywhere even in the bedrooms, the bathroom was the worst ! The last thing, their are no outside lights and my husband fell off the step by the hot tub and has now got a lovely brushed hand and leg !!

  Reviewed by Louise3.8★Mar 2024

• "Fabulous location for our outdoor needs."

  House was well laid out and perfect size for our extended family, 5 adults, 4 children 3 dogs, get together - the kitchen was particularly well equipped. We all enjoyed good nights sleep in comfy beds. However, I have to agree with Christine Aug 2023 in that the house, path (loose bricks at top of ramp) and garden require TLC; the house and furniture in the photos were not always accurate in reality. As well as the sitting room furniture being grubby and worn so were other pieces of furniture eg. some bedside cabinets badly scuffed. We didn’t use the conservatory as a window wouldn’t close properly but the blinds in end left double room had the pieces to hold them together broken off, there was also a damp smell at that end of the house particularly in said bedroom. I would also agree with comments about the bathroom and lack of instructions re recycling - we just hope we sorted it correctly. We left the house as we found it but unfortunately the dishwasher hadn’t quite finished, even though we had an extra early breakfast, for us to be out by the required time, so were unable to empty it. It’s the first place I have arrived at with no welcome pack, which would have been fine had our Tesco delivery arrived at expected time 7-8pm but didn’t arrive until 11pm-not your fault I know- but it would have been nice to have a cuppa after a long journey without having to go shopping for milk and biscuits. We still had a lovely family time together but as we only stayed 2 nights I really think that it was over priced even including cleaning bills incurred between lettings. As I said earlier the house and it’s position is fabulous but please give it some attention before the next season.

  Reviewed by Sharon3.1★Sep 2023

• "The positives include the location which is excellent, quiet yet within walking distance of Trearddur Bay, and the well equipped kitchen."

  The beds were comfortable and the generously sized towels for the hot tub were appreciated. The house was spacious enough for our party of six adults, four children and two dogs. There were many negatives, however, and the house and garden really need some attention. The heavy coping stones on top of a wall in the garden were loose and just balanced on top. That was a serious danger, with children and dogs running around. The furniture in the sitting room was grubby and worn, and the vertical blinds in the conservatory were torn. The shower door in the en-suite didn’t close properly so the floor was likely to flood. The shower in the main bathroom was weak and the bath didn’t drain very well. As other reviewers have said, there was no information provided about when recycling bins should be put out. Consequently, we arrived to overflowing bins outside the property. I messaged the owner in advance to ask if the single beds in one bedroom could be linked together, and was told they would be. But they weren’t. I’ve never written such a negative review. We really enjoyed our holiday, but I strongly feel that it was overpriced.

  Reviewed by Christine2.8★Aug 2023

• "The house was everything that was listed."

  The kitchen was well equipped. The garden and hot tub was great for our family. There were instructions for all appliances but nothing about how to recycle in the numerous bins provided. Each county have their own rules on recycling so some instructions would have helped. We did our best to group items together and hope it was ok. All in all we had a fabulous time. Thank you x

  Reviewed by Sheila4.7★Jul 2023

• "We went as a family of 11 would highly recommend the location 2 mins from the ..."

  We went as a family of 11 would highly recommend the location 2 mins from the beach but I would take note that there computers provided for the kids but they don't actually work when u get there so I would take one with u we also paid extra for the hot tub which we went for 3 nights but only had the use of the hot tub for 2 nights as it wasn't hot when we got there it which cost us an extra £200 which is a bit shocking it is also not covered people on main road can see u in hot tub not private at all back garden is beautiful but at night there is 2 very poorly lit lights the hot tub has no lights at all which made it quite difficult to go in at night (had a few near misses) and the blinds in the property need updating as hardly any of these work especially in the conservatory

  Reviewed by Susan4.4★Mar 2023

• "This was our second time at the pencraig."

  We noticed a few little things that we wanted to feedback to you. We had half a toilet roll which we then had to go and get more on new year's day, the bin and recycle tub were already full, it wasn't cleaned to a good standard(food on plates, looked like it had not been dusted, cobwebs) no outside light for safety accessing to the hot tub

  Reviewed by Natalie3.4★Dec 2022

• "Door handle to conservertary broken and also the door into the utility room from ..."

  Door handle to conservertary broken and also the door into the utility room from outside not locking properly - also the sign on the end of the road has changed to LUCAS Estate Agents - it was a brilliant week and we enjoyed it

  Reviewed by David5.0★Nov 2022

• "The property is large enough for a good family get together and comfortable on the most but maintenance is required."

  The large sofa is not very comfortable now due to wear & tear. There were several broken draws, shower head and holder, we had to repair a wardrobe door as it fell off when it was opened. The conservatory sliding door handle was broken. We did have a great stay and it is in a lovely part of Anglesey. The hot tub was fab and well used.

  Reviewed by Jeanette3.8★Oct 2022

• "Just come back from a weeks stay at Pencraig can’t recommend this place enough perfect cottage with all the facilities needed, the owners have thought of everything."

  We will definitely be booking again soon thanks so much.

  Reviewed by Michelle5.0★Jul 2022

• "This property was perfect, it was well equipped, clean, spacious inside and out."

  It met all of our family needs. The hot tub was a bonus. Had a slight problem but it was dealt with promptly by the owner. Looking to rebooking again next year. With 4 small children and dogs the property is perfect.

  Reviewed by David5.0★Jun 2022

• "The cottage is amazing, it had everything we needed."

  There were just a couple of communication issues. We knew from reading previous reviews that the hot tub was an additional £200 to hire. But at the time of booking, and indeed paying the full balance, it was never stated that if we didn’t pay for the hot tub BEFORE arriving, we would have to move heaven and earth with numerous phone calls to Sykes (very helpful) and the owner (not very helpful) to get them to unlock the hot tub. If you pay before, they leave the key… if you don’t you will have to wait till Monday as the hot tub people don’t work on Sundays. Luckily Sykes were very helpful and we finally got a key from the housekeeper who came out on her day off!! Once at the cottage there is a key box on the windowsill in the kitchen with keys to the outhouse etc… only we didn’t know about it until the housekeeper showed us because it looked like just an ornament… and there is no welcome pack telling you where things are etc… Aside from that, we had the best stay!! Location is superb and facilities are perfect. Will be booking the cottage again and will be booking with Sykes again to other destinations as they are professional to the core!!! Hope the hot tub miscommunication gets sorted, it rather ruined my Sunday.

  Reviewed by Janine4.4★May 2022

• "Absolutely fantastic stay with my family."

  Everything we needed,really clean and tidy. Hot tub an added bonus .Close to local amenities and even provided great weather we will definitely be returning next year.Thank you for our holiday with no stress whatsoever .

  Reviewed by Louise5.0★Apr 2022

• "Wonderful cottage, fabulous location, very clean and well equiped, beautiful Christmas Dec's."

  Lovely bottle of bubbles and chocs on arrival. Bit of a problem with condensation pudding on floors and dishwashers not closing properly....but nothing major. A bit of a guide would have been useful explaining where the key box containing all the additional keys was, the location of the tumble dryer, what to do with recycling and if beds needed stripping before we left etc. Over all a fabulous place to stay.

  Reviewed by Rebecca4.7★Dec 2021

• "Came here in October 2021, it really was one of the best cottages we’ve been to."

  It was brilliantly clean and was very well equipped. We paid for the hot tub and it really was a highlight. It’s around a 15 minute walk to the the lovely Trearddur bay which has some lovely restaurants to eat from, and the beach is stunning especially at sunset. We are already looking at coming back next year sometime which we have never done with a cottage before. So hopefully we will be back soon :)

  Reviewed by Joanne5.0★Oct 2021

• "The property is lovely in a quiet relaxing setting."

  Close to beaches supermarket and main roads linking to all areas of Anglesey. The hot tub was a huge plus and the weather was lovely for late September. Definitely recommend this.

  Reviewed by Dorothy5.0★Sep 2021

• "Spacious, comfortable and tastefully decorated making for a very enjoyable stay."

  Set in a quiet location approx 10 min walk to the beach and close to local amenities. Will definitely stay there again! The hot tub was devine !

  Reviewed by Lorraine5.0★May 2021

• "Great location, very spacious accomodation."

  Reviewed by Paul5.0★May 2021

• "Excellent we hope we will be back again next year!"

  !

  Reviewed by Brenda1.3★Sep 2020

• "It was our 3rd visit to Pencraig."

  Absolutely loved every minute there..

  Reviewed by Pauline5.0★Aug 2020

• "Really easy booking process, regular emails with relevant information."

  Beautiful bungalow, best equipped we've been in. Issue with hot tub sorted same day by owner. Location great. Had a really lovely holiday. Nice touches from owner, xmas card and bottle of prosecco.would recommend to others.

  Reviewed by Sarah5.0★Dec 2019

• "Pencraig house is very well located and comfortable."

  We appreciated staying at this place. Feedback: - Upon arrival we realized that there was an extra charge of 150 for the hot tube. I find the website information misleading as it looks to be included within the house rental: https://www.menaiholidays.co.uk/cottage/Anglesey-Trearddur-Bay/Pencraig-1008952.html I understand that you will want to add some reasonable maintenaces fees but 150 is too expensive, almost 15% of the rent. - There is no coffee machine, only a single shot french press. Not enough for a house of this size. We end up buying one at Tesco.

  Reviewed by Santiago4.1★Jun 2019

• "(1) The bottom hinge on the fridge door has the screws missing."

  (2) The fridge leaks and the water drains into the bottom drawer. (3) The freezer needs defrosting. (4) The garden needs attention. (5) We went out to the shops leaving the wife's 90 year old mother with the dog in the bungalow. When we returned we were informed by a passing jogger that three youths had been standing on the driveway and one of them had been looking through the front room windows.Luckily the wife's mother had been sitting in the conservatory and the dog's barking seemed to scare them off. We found this quite worrying.

  Reviewed by Andrew4.4★May 2019

• "The house was spotlessly clean on arrival, the welcome pack was appreciated after a few hours in the car!"

  Great location, hot tub was a hit with all the family, we would definately stay again

  Oct 2018

• "Lovely clean cottage."

  Wonderful location

  Jul 2018

• "The cottage is located in a quiet location but still close to the beach and shops."

  A few things needed attention whilst we were there and the local contact was keen to get things sorted out. The main outstanding issue was there was not enough cutlery for 9 people. However, otherwise it was a lovely place to relax and spend time.

  Lewis LackJun 2018

• "Loved our stay."

  We were a party of 8 full sized adults so were a little worried about space, but the cottage was roomy whilst still being cosy. Beautifully clean. Well furnished. Comfy beds. Indulgent hot tub. Great outdoor space. We’d come again...and probably will.

  Jane EdwardsMar 2018

• "Lovely, well equipped cottage"

  Jan 2018

• "Very well equipped cottage, plenty of space for all the family including our three Grandsons and Dog, We all had a fantastic short break at Pencraig despite the stormy Weather it did not keep us out of the Hot Tub."

  Nov 2017

• There are no reviews featuring this term Show all reviews