Mars Hill Upper

4 Customer Reviews

• "Very steep access to property made car struggle and walking up was strenuous."

  Lovely views of Dunoon and Clyde. No dishwasher so all dishes washed by hand. Entrance to property tricky in the dark as no external light. Overall very pleased with stay

  Reviewed by David3.8★Sep 2024

• "Mars Hill Upper was a wonderful place to start our time in Scotland!"

  !! It let us recover from jet lag and gear up for driving all over Scotland for two weeks. Plenty of room to stretch out and conveniently located. We also enjoyed watching the full moon rise across the Harbor! :) Thank you!!!

  Reviewed by Frank And Lisa5.0★Sep 2024

• "The area is very beautiful."

  . The accommodation is clean and distinctive.. The view is luxurious and great.. As for the treatment of the owner of the luxurious accommodation, it is something great and wonderful.. I wanted to extend a day, and she cooperated with me a lot and the extension was granted for a day

  Reviewed by Abdulmalik5.0★Aug 2024

• "This property could be spectacular but there were far too many issues for us during our stay in September 2023."

  Positives - The view from the property is absolutely spectacular, all the rooms are very spacious, the kitchen is reasonably well equipped. Negatives - On arrival the windows were open the property was very cold, the boiler was in an error state and it took a while to work out how to solve this, we eventually worked out it was due to no pressure in the boiler. There is no information in the property and we had to text the host for the WiFi password, there is also no information on the recycling procedure, how the Nest system works or what should be done on check out in relation to bed sheets etc. The kitchen is extremely tired with paint wearing off the units, the tap is loose, and in addition the bid lid was very dirty and we found a dirty tray in the oven covered in grease and food detritus. All the windows in the property were filthy. There is a leak in the lounge ceiling during heavy rain. The radiator in the bathroom leaks which pools on the bathroom floor. The curtains in the lounge come off the runner if you shut them as there is a gap in the curtain rail. The lamp in the lounge had a two pin plug so was useless. The paint on the walls are very stained in places. The rug in the lounge is a trip hazard as it has a permanent ruck in it. The parking is very compromised - we struggled to turn cars (we came in two) around at the top of the drive as the person in the downstairs flat didn’t park considerately leaving extremely limited room - in addition the ground surrounding the parking area is unstable and one of our party nearly broke their ankle as the ground collapsed next to the log when they exited the car.

  thank you for your comments. It is a relatively new holiday let apartment. I have made up a file with all the relevant info on the heating & recycling etc I have sorted the plug for the lamp and had the leaking radiator and roof repaired. Property Owner

  Reviewed by Simon3.1★Sep 2023

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