North Firbank - Culzean Castle

23 Customer Reviews

• "Really enjoyed our stay at North Firbank."

  The cottage was clean, comfortable and had all that we needed for our stay. We will have to return to see the rest of the Estate as there was so many walks and paths to follow. I would suggest a door mat at the back door as with the dog we used this the most. We could have moved the front door one. We hope to return, thanks again for the offer of the extra night due to storm Eowyn even though we did not take up the offer. Yours sincerely Alex Campbell

  Reviewed by Alex5.0★Jan 2025

• "Just back from a lovely week at North Firbank."

  The cottage had everything we needed and more. Such a nice and relaxing cottage, we would quite happily move in there to live :-) One thing which would be a bonus is a bench or seating near the kitchen door. I’ve a bad knee and didn’t want to risk the steps down to the bench on the grass area. Even though it was December it was mild enough to have a morning coffee outside. We will no doubt stay again.

  Reviewed by Sharon5.0★Nov 2024

• "This is a lovely place to stay and you are well-looked after by the NTS team."

  However, we do wonder about value for money as it is very pricey for somewhere so basic. But none of that would stop us from coming here again. We had to run the dishwasher twice a day many days because of the shortage of crockery and cutlery. The bedding is definitely on the cheap side and neither the duvet nor the sheet really fits the bed. And a few door stops would be really appreciated as we had to invent ways to stop all the doors from closing themselves all the time.

  Reviewed by David4.1★Sep 2024

• "We were more than happy with the cottage."

  It was very comfortable and spacious. We loved the garden too and it was safe for our dog to explore too which she loved. The access to the castle grounds and the beach at the end of the lane made this a wonderful experience. Thank you!

  Reviewed by Pauline4.7★Aug 2024

• "The concrete steps down to the sunken garden (lawn) are dangerous and require a handrail."

  Clients should be advised that ticks are about due to the presence of deer in the woods, as well as in the deer park. (personal experience). The weeds outside the property were killed but not removed, and were coming back to life. No instructions about coffee machine.

  Thank you for your feedback. We have asked the team if they can tidy the area by the house. Ticks can be present when deer are in the park, but this is inevitable. Property Owner

  Reviewed by Victor4.4★Jun 2024

• "The cottage's location is amazing, a short walk from the beach and right in the forest with lots of wildlife."

  Some nice walks in the area. The garden is secure so good for dogs, but the floors are rather slippery so dog owners might want to bring some anti slip vet beds or the like, the steps to the garden are also very steep but it can be accessed from the back. Doorstops would be amazing. The only thing that really annoyed me was people coming to cut the grass twice during our stay with zero warning meaning we couldn’t enjoy the garden or the cottage with people right there. We left a day early due to this as couldn’t really relax not knowing whether someone will just walk in!

  Thank you for your feedback and great to read that you enjoyed the estate. We cannot supply door stops as this is not recommended due to guidance on the fire risk assessment. Please be assured if you had contacted the team at Culzean and explained about the desire not to be disturbed they could have cancelled the gardeners. Property Owner

  Reviewed by Joanna4.1★May 2024

• "Fantastic stay, incredible location and the cottage itself is clean, well appointed and feels very fresh."

  The directions to the property were clear and we found the place very easily. We felt a couple of things could be added - a bath mat (especially useful for young children) and door stops.

  Reviewed by Jennie4.7★May 2024

• "Lovely cottage in a perfect location."

  Very peaceful and with everything you would need.

  Reviewed by Ian5.0★Mar 2024

• "Lovely cottage in a wonderful location – and with not one, but two fenced gardens for the dog, and neither of them were wet and muddy!"

  Reviewed by David4.7★Mar 2024

• "This is our second New Year at North Firbank."

  Fantastic cottage.

  Thank you for your lovely comment, we hope to see you again. Property Owner

  Reviewed by James5.0★Dec 2023

• "Ideal location for children with play area and beach within short walking distance."

  Windows difficult to open and main bedroom door difficult to close (new carpet?). The bathroom would benefit from a makeover!

  Reviewed by Lesley4.7★Oct 2023

• "We have had a lovely holiday on the Culzean Castle estate."

  The Farm Cafe was excellent, as was the Farm Shop! We enjoyed staying at a Scottish National Trust property and visiting the local community. Great to be so near the sea and immersed in nature.

  Many thanks for your lovely comments, we have 60 properties thoughout Scotland from the West Coast, to Aberdeenshire down to Melrose and Rockcliffe. Property Owner

  Reviewed by Susan4.7★Sep 2023

• "The property was good but it was expensive but unfortunate the weather was against us."

  The water in the shower was very low and it stops a couple of times around 5pm. A scouring pad would it be useful to clean the pans.

  Many thanks for your feedback, unfortunately there is nothing we can do about the weather. This summer hasn't been the greatest. We have noted your comments about the shower and the housekeepers will ensure a pan scrubber is provided. Property Owner

  Reviewed by Hedeer4.7★Jul 2023

• "Lovely holiday"

  Thank you and we hope to welcome you back to Culzean. Property Owner

  Reviewed by Kate5.0★Jul 2023

• "I cannot recommend this cottage highly enough."

  It is very well appointed with good quality beds and linens. The whole place was spotless. The real value though is its position. The beach is a few minutes walk, the cafe, pond and play park are on your doorstep. If you have a dog, it’s just wonderful as there is so much safe space for them to run in. The garden is also completely enclosed so you can relax knowing your dog can’t come to any trouble. I will definitely be returning. The only suggestion I would have is that the owners should add a handrail to the steps in the garden . They are pretty steep and are not gated

  Many thanks for your lovely comments about North Firbank, it truly is a great location. We have noted your comment about the rail in the garden. Property Owner

  Reviewed by Nicola4.7★Jul 2023

• "We really enjoyed our stay, wonderful location and the accommodation was excellent in all respects."

  The staff were brilliant throughout our stay. They were particularly kind and efficient in returning some property we left behind by mistake so we cannot thank them enough.

  Reviewed by Tim5.0★Jun 2023

• "Perfect property in an ideal position."

  Well kept, clean and uncluttered and well equipped

  Reviewed by Jeffrey5.0★Jun 2023

• "A beautiful place to spend your holiday."

  Great location. The property is immaculate and very well equipped

  Thank you for your feedback, the housekeeping team at Culzean work hard to ensure that the excellent standards are maintained. Property Owner

  Reviewed by Ian5.0★May 2023

• "Excellent location."

  Excellent cottage. Excellent wildlife. Woodland walks excellent. Coastal walks excellent. Would we like to go ago - most definitely.

  Reviewed by Ian5.0★May 2023

• "Love this property it has everything you need inside & outside."

  Very cosy, clean, good size & stunning grounds. We could easily live there.

  Reviewed by Carol5.0★Feb 2023

• "Excellent"

  Reviewed by James5.0★Dec 2022

• "North Firbank is in a superb setting on Culzean Castle Estate, close to a beautiful Beach, woodland rambles and formal gardens."

  Such a peaceful setting and loved the dark skies at night! Great coffee to be had at the Home Farm Cafe. The Cottage was clean, well equipped, and comfortable and worked well for me with having mobility difficulties. I brought my own bathing safety equipment to enable me to safely access the shower over the bath. My mobility scooter managed to negotiate the grounds pretty well. What would have been really appreciated is a Patio table and chairs by the Kitchen door side to be able to relax in the lovely setting outside. Unfortunately anyone with any kind of mobility issue would not be able to get down the steps to the lower garden. We will definitely be back, Thank you!

  Reviewed by Wendy4.7★Sep 2022

• "Lovely cottage , spotlessly clean and fabulous location."

  Small point, the sunken garden is a lovely space but would have been great if you could add a rail on one side of the steps down to garden (wrought iron would be ideal and in keeping with cottage). This would be so helpful for elderly as well as young children. Also a little gate at top of the garden steps would be great. Also although The cottage details did warn of a few steps down from living room to kitchen, please can you put much brighter strip across the few steps for safety? It is almost impossible to see them until too late as they blend in with flooring . Aside from these small points, we loved our stay at North Firbank and will definitely be back.

  Reviewed by Tracey4.7★Aug 2022

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