Largieholm

4 Customer Reviews

• "Arrived at 3pm to find property hadn't been cleaned or beds changed."

  Phoned contact number and spoke to maintenance team, who were on the way from Fife. Did call Sykes when they hadn't arrived by 5pm, who couldn't get answer as it was after 5pm also, maintenance team arrived about 6.15pm and were lovely. To be fair once they arrived, with lovely flowers and welcome pack for dog and us, they left place cleaner. However, I'm a bit concerned by the fact that the smoke alarm at the bedroom end of property has been removed. The sun room is full of dead bluebottles, so is unusable. All the outside bins are full to overflowing, had to just use whichever bin had least in it, bin days would be helpful information in info pack. Property served it's purpose, lovely and quiet on fireworks night, had a happy dog. Though It is a bit isolated. Property had big secure garden, but is let down by broken furniture, planters and is generally untidy. People please pick up after your dogs, so that others don't have too. Oh and the tap in the kitchen is still dripping !!!

  Thank you for taking the time to provide feedback on your stay. We value your insights as they help us continue to improve our service. We apologize for any inconvenience you experienced due to the late arrival of the maintenance team. Thank you for bringing these issues to our attention, they are currently being looked into and an action plan being put together to prevent these issues arising in the future. We hope to have the opportunity to welcome you back and provide you with a better experience. Property Owner

  Reviewed by Allyson2.5★Nov 2024

• "This is a lovely cottage well equipped and very comfortable only issue was that ..."

  This is a lovely cottage well equipped and very comfortable only issue was that I was notified only 20 minutes before entering property that it would not be ready till 5pm a wee bit short notice also a bit far out of way but because of this very quiet

  Reviewed by Joyce3.8★Oct 2024

• "Overall the property was really lovely, it was let down by some smaller issues though."

  There was no welcome/info folder, property owner advised that it was being updated however having read a review from last month there wasn’t one then either. We holiday twice a year in the UK and have done for 5+ years and never not had a folder with useful property and local information. There is no normal TV, all done through catch up apps - again if there was a welcome/info pack we would have found this out sooner and not had to contact the property owner. Also, if people staying here do not have catch up accounts, you cannot watch anything. Many lights missing bulbs or just not working, the one in the porch by the front door meaning when you arrive back in the dark you cannot see well at all. Also, bedside lamps would be great! Only 2 bulbs out of the 5 in the living room light were working. Had to hunt for crockery as there was non in the cupboard, then found it all set up in the conservatory, which is a lovely touch but maybe get more so people do not have to ferry the plates etc to the kitchen. Having cameras set up in the garden was a little off putting, granted they may not be in use when the property is occupied but it made us feel a little uncomfortable. Unable to turn some of the radiators off and unable to locate a thermostat. Also, not the greatest welcome when both dustbins overflowing with rubbish out the front and bags of rubbish left next to the bins.

  Reviewed by Sarah3.8★Sep 2024

• "Although the property was as listed there were issues."

  1) Although the back garden was enclosed by fencing the back gate was broken off allowing access of any dogs to the road. We had to make a temporary fix by propping the gate up with wheely bins to keep our dog safe. 2) Boiler was not providing hot water until following remote guidance from property manager we re pressurised the boiler. 3) TV does not do main channels such as BBc ITV etc. 4) No normal wine glasses we went French and used tumblers. 5) No local information at all in the home 6) I booked the property through VRBO, I sent a couple of queries through the VRBO site before we arrived, they have never been responded to. On the whole we did like the house

  Reviewed by Janet3.8★Aug 2024

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