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"Booked last minute for the Bank Holiday Weekend."
Fantastic caravan with everything you need in a beautiful spot. However on arrival we had to vacuum the seating due to it being full of crumbs and muck and there was no hot water, think it was the boiler. We arrived late so didn't want to disturb anyone by getting in touch. Dirty grill pan and jug. I totally get that's it's previews occupants, however I feel when paying so much money for our stay, these things should be checked before new guests arrived. That said we loved our trip, after sorting things and the hot water coming back on the following day we found the caravan a great place to relax after walking. The bathroom and bedroom was spotless. Then on our last night there was heavy rain and water gushing in from above the caravan window.
Would we stay here again, I actually think we would. Things happen and it was a little disappointing but I most certainly think we would.☺️
Sykes cottages and the owner have been great with correspondence since we returned home.
Reviewed by Deborah3.8★Aug 2024
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"Cups were wet with brown stains."
Frying pan with food stuck on.
Unclean dog bowls left in kitchen.
Shower had to be unblocked.
Doggy smell.
No tea pot.
But bathrooms were clean and we appreciated the local maps.
Nice location - very quiet.
Dear Andrew,
Thank you for your feedback. I sincerely apologise for the issues that you experienced during your stay at Happy Times. This was a genuine shock as I am very proud of the excellent rating built on a record of good reviews.
I have responded immediately to find out how this happened and have put measures in place to ensure that the highest standards are maintained without exception.
Thanks again for your very important feedback, it is much appreciated.
Best regards, Tony ( owner )
Property Owner
Reviewed by Andrew2.2★Jul 2024
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"Absolutely wonderful caravan situated in a beautiful spot in this loveliest of holiday parks."
It’s clean, spacious, and has absolutely everything you need - there was even a little welcome gift of milk, tea, and coffee. It’s in a secluded spot and all we heard during our week’s stay was the sound of the birds - make sure you bring food to top up the feeders and you’ll see lots of birds. The views from the decking area too must surely be among the best in the entire park. We watched many a sunset. We loved our stay here and cannot wait to come back.
Hello Chris,
Thank you so much for taking the time to provide such positive feedback. I am delighted that you enjoyed your stay and particularly pleased that you enjoyed the bird life. I love them but spend a fortune on food when I visit!
Thanks again and I hope that you can return when you need to find some peace and quiet.
Best regards, Tony ( owner )
Property Owner
Reviewed by Chris5.0★Jul 2024
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"One word PERFECT."
Everything about the caravan fits that word, 10/10 to the owners they have thought of everything you may need for your break and loads more that you haven't.
We have stayed in loads of caravans around the uk and Happy Times is by far the best.
Hello Leon,
Thank you so much for taking the time to provide feedback on yor stay at HappyTimes. It is so useful to me to maintain the standards that my customers expect and I appreciate it.
I am delighted that you enjoyed your stay and hope that you may get a chance to return sometime.
Kind regards, Tony (owner)
Property Owner
Reviewed by Leon5.0★Jun 2024
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"A well equipped, comfortable holiday home in a peaceful setting."
Great views from the deck & I enjoyed watching the sunset.
My dog's first holiday - and she loved it
Hello Joanna,
Thank you very much for taking the time to provide feedback on your recent stay at Happy Times. I am delighted that you and your doggie companion enjoyed your stay and hope that you may like to return in the future.
Kind regards, Tony (owner)
Property Owner
Reviewed by Joanna5.0★Jun 2024
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"Great holiday , everything you needed in the van ."
Super clean & comfy .
Views amazing .
Would recommend.
Thank you.
Hello Nigel,
Thank you very much for taking the time to provide your valuable feedback which essentially enables me to maintain the standard of accommodation that my guests rightly expect.
I am delighted that you enjoyed your stay at Happy Times and hope that you will be able to return again. Thanks again for the recommendation, it means a lot.
I hope you enjoy the rest of the summer season.
Kind regards, Tony ( owner )
Property Owner
Reviewed by Nigel4.7★May 2024
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"A very relaxing and peaceful break."
Happy Times had everything that I required.
Staff on the site welcoming and friendly.
I would recommend this to family and friends.
Hello Marina -anne,
Thank you very much for your positive feedback, it is important and greatly appreciated. I am delighted that you enjoyed your stay at Happy Times and hope that you may consider returning in the future.
Kind regards, Tony ( owner )
Property Owner
Reviewed by Marina-anne5.0★Apr 2024
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"Lovely clean and comfortable caravan."
So nice to have clean windows lol! In a fabulous location on this lovely site which we have visited on many occasions. Will definitely recommend and book to stay again. Thank you for having us.
Hello Linda,
Thank you so very much for taking the time to provide your feedback. It is so valuable to me in maintaining the best standards for my guests. I’m delighted that you enjoyed your stay and sincerely hope that you will return to enjoy the peace and quiet of this lovely part of the country when you can.
I always welcome any ideas you may have to improve the facilities at the caravan.
Best regards, Tony ( owner )
Property Owner
Reviewed by Linda5.0★Apr 2024
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"This is the second time for us staying in Happy Times Holiday Home."
It is very well equipped with absolutely everything you would need. It’s clean and beds are very comfy, great heating in it too for the colder days! We will be back again!
Hello Karen,
Thank you so much for the feedback from your recent stay at Happy Times. I am delighted that you chose to return and had another enjoyable stay. It is so nice when you find a retreat that becomes a favourite.Thanks again for your comments and I hope that you will be able to return again.
Kind regards, Tony (owner)
Property Owner
Reviewed by Karen5.0★Apr 2024
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"All excellent."
A lovely property. A great stay in a beutiful location. Even the Sun came out to welcome us.
Hello Frank,
I am delighted that you enjoyed your brief stay at Happy Times. Thank you for your positive feedback, it is very much appreciated and important to me. Also thank you very much for apparently leaving everything so clean and tidy, my cleaner told me that she did not believe that it had been occupied
Property Owner
Reviewed by Frank5.0★Nov 2023
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"The caravan was clean and well presented."
It was well heated and plenty of hot water with a great shower! All kitchen equipment was provided along with towels and bedding. The caravan is located in a quiet area with beautiful views. It’s a short drive into Kippford which is a beautiful area to explore. We will definitely come back!
Hello Karen,
Thank you so very much for taking the time to give me your feedback. I am delighted that you enjoyed your stay at my Happy Times holiday home and very much hope that you will be able to return to continue exploring this lovely area.
I would welcome any suggestions that you may have to further improve facilities at Happy Times. Thank you,
Tony
Property Owner
Reviewed by Karen5.0★Oct 2023
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"A very enjoyable holiday."
Lovely site and location.enjoyed reading the books in the caravan.
Reviewed by David3.8★Sep 2023
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"Absolutely brilliant lodge in a fantastic location, spotlessly clean and very well equipped."
10/10 it is perfect!
Anthony,
Thank you so much for taking the time to provide your feedback, it is greatly appreciated as a measure of client satisfaction. I am delighted that you enjoyed your stay at my Happy Times holiday home and hope that you may consider visiting again in the future.
Kind regards, Tony ( owner )
Property Owner
Reviewed by Anthony5.0★Sep 2023
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"Happy Times was a real get away from it all break."
The property was spotlessly clean, very comfortable and had everything needed. The location was perfect for exploring the local area and beyond and the literature provided was really useful in helping us to decide where to go and what to see. We look forward to returning again in the future and would definitely recommend Happy Times.
Dear Charles
Thank you so much for taking the time to provide feedback. I am new to the holiday letting business and customer feedback is essential to enable me to maintain the highest standards to meet the expectations of my clients.
I am delighted that you enjoyed your stay at happy times and hope that you will be able to enjoy another visit.
Sincere thanks, Tony (owner)
Property Owner
Reviewed by Charles5.0★Aug 2023
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"Fantastic little find."
Great views and thoughtful touches - loved the bird feeder and the OS maps. Will definitely be back
Dear Lindsay,
Thank you so much for your positive feedback. I am delighted that you had an enjoyable stay at my Happy Times holiday home and hope you get the opportunity to return to this peaceful spot in the future.
Many thanks,
Sincerely, Tony (owner)
Property Owner
Reviewed by Lindsay5.0★Aug 2023
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