Sustonica, the first global sustainability standard for holiday lets.
Our aim is to create lasting holiday memories and we intend to do so both responsibly and sustainably.
To deliver on this we've set out a number of environmental and social pledges which help to focus our efforts;
you can read more about them in our Impact Report.
This is why we've partnered with Sustonica, the first global certification for holiday lets,
to support our owners to be more sustainable.
The Sustonica certification focuses on four key areas: energy conservation, water conservation,
waste reduction and promoting inclusiveness. They are on a mission to become the most widely
recognised sustainability standard for holiday rentals and a catalyst to reduce emissions of holiday
lets and influence guests to reduce their own household consumption too.
Properties that display the Sustonica badge have successfully passed the criteria,
which align with the UN Sustainable Development Goals and the Global Sustainable Tourism Council standards,
and their owner has made a commitment to look after our planet as well as you.
"Good communication throughout, easy to get in touch with if needed."
Lovely place with a great view and close to many sights and places in Chester.
Reviewed by Stephen5.0★Mar 2025
"Great location for the centre of Chester with south-facing views to/over the weir - who knew watching the standing waves and debris could be as captivating as watching the sea?"
The outlook and centrality are well and truly worth not having dedicated car parking - and in any case there’s a good public car park a short walk away as well as close short-term parking for loading/unloading. And the property was clean, comfortable and well-equipped, as well as not modern and oppressively shiny like lots of holiday rentals - feels like a real home not a show home; and was excellent for our family of five to have a week of Chester-exploring and sitting-about-and-relaxing. Do be aware if anyone in your party has mobility issues though: the stairs to the front door are fairly steep and not well-lit unless you remember to leave the outside light on, though they do have good handrails.
Reviewed by David4.7★Dec 2024
"We were 5 ladies aged 52-78 staying for a weekend at the races."
The arrival information was perfect, the place was perfectly equipped and clean throughout. Beds comfy and quiet and the views spectacular. Everything was absolutely perfect and we would hope to rebook again ASAP. Thank you so much for letting us stay longer on Sunday. It really made the weekend as we managed a walk around the city walls in between rain showers and had somewhere to leave our bags before departure. Warmest wishes Amanda
Reviewed by Amanda5.0★Sep 2024
"All good except for an issue with the water heating on the last evening / morning, when we could not get it to work."
Other than that a lovely central location, with all conforts and facilities required
Reviewed by Duncan5.0★Aug 2024
"Ecellent property."
ideal place. well eqipped. excellent if one of the party has a blue badge unlimited parking.
Reviewed by Fred5.0★Jun 2024
"Absolutely outstanding!"
Great location, right on the city wall. The view from the room was beautiful. Very clean and inviting, I would definitely stay there again.
Reviewed by Christina5.0★May 2024
"Fantastic location, well fitted out - want for nothing!"
Warm and cosy with amazing views. Only downside was car parking which is over a quarter mile away and quite costly - other than that Dee Heights was just perfect ❤️
Reviewed by Val5.0★Feb 2024
"Beautiful place to stay very clean all equipment for a lovely stay would defo ..."
Beautiful place to stay very clean all equipment for a lovely stay would defo stay again beautiful views only downside the sofa was very uncomfortable and deffo not for 6 people other wise fantastic place to stay
Reviewed by Debra4.1★Dec 2023
"A lovely flat with fantastic views across the river."
Well situated with lots to see and do on your doorstep. Highly recommended.
Reviewed by James4.7★Dec 2023
"Wow ,amazing accommodation for a family and friends get together in Chester ."
Fantastic location,walking distance to Chester Town centre , with amazing views across the river Dee. Very well equipped, everything you needed for a very comfortable stay .Comfy beds ,best TV including sky cinema ( great for Xmas films ) and so warm and cosy .A great home from home and a credit to Rachel the owner ,who offered great communication throughout our stay .Thank you also for the thoughtful welcome treats ,which were very much appreciated . One of the very best ,and we have stayed in many Sykes properties .Will definitely return.
Reviewed by Beverley5.0★Dec 2023
"Have a great weekend in Rachel’s beautiful apartment."
Would highly recommend.
Perfect location to walk into town. The apartment had everything you need and more. Beds are really comfortable
Reviewed by Jackie5.0★Oct 2023
"Lovely spacious accommodation with all the facilities you could ever need."
The apartment is in a great location to explore Chester and surrounding areas. Great communication with the owner, friendly and helpful. We really enjoyed our stay and hope to go again, highly recommended.
Reviewed by Sarah5.0★Sep 2023
"Superb position overlooking the river."
Would highly recommend staying here. The owner was very helpful. Many thanks.
Reviewed by Ren5.0★Sep 2023
"The property is ideally located, whilst it is only about 10 minutes walk from the city centre, it overlooks a weir on the River Dee and apart from high tide there is the constant accompaniment of the river sounds."
The interior was sparkling and very welcoming, and a pleasure to be resident there for the week.
Reviewed by Andrew5.0★Jun 2023
"We loved our time at Dee Heights."
Rachel, the owner, was always available for any questions and even helped us retrieve a lost make up bag after our stay. The accommodation was very well equipped and full of character. The location and views were perfect and would recommend it to anyone looking to get a true experience of Chester. We stayed with 3 children and there was plenty of space for everyone and the kids all loved the quirks of the older property. Found the kitchen really easy to cook in as well despite there being so much choice for local eateries. Great stay and would definitely come again.
Reviewed by Bnar4.7★Apr 2023
"The information provided prior to arrival was perfectly detailed."
The owner was fabulous and very helpful. The property is perfectly positioned for all access to the town and walks along the walls of Chester.
What a little gem of property for a great city break.
Reviewed by Daniel4.1★Apr 2023
"Wonderful stay and so lovely to meet all of you."
You are all so gracious and accommodating which made a normally very stressful time of year for us so much easier. We think the services provided were amazing and you cannot be faulted in how well you manage this accommodation. Thank you so much, we hope to stay with you again!
Reviewed by Karen5.0★Dec 2022
"We booked this apartment in Chester for a last minute short break and were really glad we did."
The apartment had everything we needed. Well equipped and comfortable its location was second to none. Right on the city wall overlooking the river and the Old Dee Bridge. Come out of the front door, turn left along the wall and after a short walk you are at the Groves or carry on a little further and you are in the centre of the city with its famous double decker shops. Loads of excellent restaurants and pubs but we would like to recommend La Fattoria Italian restaurant. Organized chaos but so glad we booked ahead and an excellent night out. The quiz night at Telford's Warehouse was also very good. Thanks to Rachel for making our break memorable for all the right reasons. Hopefully we will be back sooner rather than later.
Reviewed by Richard5.0★Sep 2022
"Everything about this property met or exceeded our expectations."
We stayed for a month and enjoyed meeting the property owner while enjoying their beautiful apartment.
The view is postcard--perfect and this apartment is stocked with all the creature comforts you could ever need for a short or long stay. We loved the treats waiting for us. That was very thoughtful and accommodating our requests as much as possible.
The location is fantastic and easily accessible to walking the entire city. You won't regret booking this beautiful apartment in an amazing city.
Reviewed by Danielle5.0★Sep 2022
"Highly recommend its absolute beautiful comfortable spotless well equipped an Rachel is fantastic will deff be back !"
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Reviewed by Martyn4.7★Aug 2022
"Perfect location."
This our third time staying here. Couldn't ask for a better location, you can easily get around to everything Chester has to offer. The home is comfortable for our family of six w/ plenty of room. Kitchen was fully stocked for our arrival and owner is very responsive. We had a great stay and will continue to rent when we return.
Reviewed by Nancy5.0★Jun 2022
"Dee Heights was a wonderful temporary home for me: very comfortable, peaceful and well appointed with everything one can wish for."
The location by the Dee, yet so close to everything beautiful Chester offers to the visitor, is simply perfect; I loved watching the river and its wildlife. Thank you Rachel for sharing this amazing apartment with holiday makers! I hope to be back soon.
Reviewed by Nicole5.0★May 2022
"Excellent stay."
Lovely place. Perfect location and view. Great communication with the owner.
Would suggest adding the full details in the listing about short term parking details in Lower Bridge St. and also needing to park elsewhere.
Also suggest adding the full details about Grosvenor parking (best option £10/day) or Little Roodee (£8-13/day -- NOT always just £8/day) options. It took me lots of research to determine the fees and logistics - Chester Council Parking Dept. had no clue when I called them.
Grosvenor is very easy parking. Central and only 5 mins walk from flat. No ticket needed at all.
NOTE -- we accidently saved a LOT of money at Grosvenor parking when we left the car park (and paid) on a day trip but returned to the car park before the actual 24 hour paid-up time on our receipt for the previous payment. We were only charged for 1 hour for the next few days of parking!
Reviewed by Stephen5.0★Apr 2022
"A great house in a fantastic location."
We loved our time in Dee Heights.
Reviewed by Neil5.0★Apr 2022
"Excellent accommodation."
Great location. Communication with Rachel (owner) was first class.
Reviewed by Ian5.0★Apr 2022
"This is my second visit to Dee Heights and as with the first visit, “fantastic” does not do the accommodation justice."
Location and views are 110% and the set up makes you feel like it’s a home.
Rachel was/is fantastic and makes the effort to ensure the stay is going well.
Definitely will be returning for a third visit.
Reviewed by David5.0★Mar 2022
"Really enjoyed our stay."
The apartment was comfortable and had character and the views over the weir were amazing.
Reviewed by Anne5.0★Feb 2022
"Rachel was a great host."
Communication was clear and the accommodation was very comfortable. Fairly priced and excellent location. I've stayed at many rental properties around the world and can say that Dee Heights has been the best equipped of them all-literally short of nothing.
Thank you
Reviewed by John5.0★Jan 2022
"Just got back from a week at Dee Heights, excellent location on city walls 2 minute walk to centre."
After a 7 hour journey due to hold ups on motorways we arrived to a welcoming warm apartment, thank you Rachel. Apartment very well equipped, beds comfortable, bathrooms very clean, TV set up best we have ever had in a rental with Sky movies, Sky sports and Netflix. No parking so we paid £28 for parking for the week a 10 minute walk away which as we had quite a bit of bad weather was a bit of a pain, I think in the winter next time we would pay more to get parking a bit nearer. We turned off boiler at night as it's in one of the bedrooms which worked for us but maybe a problem for others. We ate at our favourite restaurants, there are many to choose from and travelled to Old Trafford twice for matches. Views from the windows at front of property are stunning and we would definitely return hopefully in the summer!
Reviewed by Elaine4.7★Dec 2021
"Chester is a beautiful city and is in easy reach of north Wales Manchester and Liverpool by car or public transport"
Reviewed by Carol5.0★Sep 2021
"Dee Heights is in a great location, parking not on site, but only a few minutes walk away."
Worth the inconvenience for the location, fabulous views of the river. Property is very comfortable and fully equipped with everything you could want and more. Highly recommend
Reviewed by Theresa5.0★Sep 2021
"Location and view from appartment"
Reviewed by lesley5.0★Aug 2021
"We loved our stay at Dee Heights."
A really well-provisioned apartment, with amazing views and all so close to the beautiful Chester town centre. Well located to travel further afield too. Would definitely recommend this property and would happily stay here again - Rachel is first class in helping with any queries you may have too.
Reviewed by Lisa4.7★Aug 2021
"Excellent location in Chester, Host was very helpful and attentive (great local knowledge for directions and parking)."
Accommodation catered for 6 adults easily with all equipment matching the required numbers. Only slightly negative comment is the L shaped sofa doesn't seat 6 in comfort, but we didn't go to Chester to sit on the sofa. Would definitely rebook.
Reviewed by Queen In The West5.0★Jul 2021
"The accommodation was excellent, and the owner Rachel very pleasant, accommodating and helpful."
Location was superb.
Reviewed by Kevin5.0★May 2021
"This is a lovely apartment that retains a homely touch."
It belonged to the owner's mother and you can tell how much the place still means to the family. The views are outstanding and the apartment itself is well equipped. You actually feel you don't want to leave, but it is nice to step out onto the city walls and soak up the history of Chester. There are two steep staircases with quite narrow treads and you may also want to note that you cannot drop your things off immediately outside the apartment - it's about a 30-40 metre walk from limited stay parking on the street so it keeps you fit on arrival and departure! This did not detract from our stay. When I stayed, the car park at the racecourse was closed but I parked at the Grosvenor multi storey at £10 a day. Rachel, the owner, is incredibly helpful. I am hoping to come back at some point.
Reviewed by Anita5.0★May 2021
"Beautiful appartment in a great location."
Lierally righ on the city wall, overlooking the river Dee. We had dood weather, so sitting on the balcony in the evening was really nice.More than enough in the way of equipment and facilities, with a well stocked kitchen; large widescreen smart TV, good wifi. The chocolates and sparkling wine on arrival were a nice touch.
Would definitely come again.
One minor downside was the lack of parking. Only option was £8 per day at a nearby public car park. Not really a problem, and difficult to see an alternative for a city center location.
Reviewed by William4.7★Aug 2020
"The location was fantastic, right on the weir of the River Dee."
The apartment was just what we needed and stocked with all the home comforts, which was an unexpected surprise.
Communication with the owner, Rachel, throughout was exemplary. She was extremely friendly and welcoming and bent over backwards to make sure we had everything we needed including tips on parking, things to do and places to eat in Chester.
Reviewed by Ian4.7★Aug 2020
"Our first words where WOW, this place is just fabulous, it was more than we expected, the view, location, was great, just a short walk and there was everything, the city, bus, or taxi and a short ride to the train station, trains to everywhere for a small price."
the owner was just as great and made us feel more than welcome, I am recommending the DEE PENTHOUSE to my family for future use. Many thanks to Rachel.
Reviewed by Joan5.0★Oct 2019
"The property we chose, Dee Heights, Chester was just perfect for four adults and the location was ideal for access to Chester and surrounding amenities."
Ideal for taking walks along the canal. The property is really clean and well equipped and is just like home from home. It is so comfortable.
Reviewed by Susan5.0★Oct 2019
"Absolutely fantastic accommodation home from home and owner really helpful Facilities and location excellent"
Reviewed by Andrew5.0★Sep 2019
"The house is exceptionally clean and bright i a beautiful location."
The easy accessibility to the host made everything run smoothly.
Reviewed by Hazel5.0★Sep 2019
"The house is probably the best location in Chester, quietly overlooking the river and convenient for all the local attractions."
Its raised location above the city wall provides lovely views of the river Dee and the associated wildlife. We had 3 kids with us from ages 9 to 16 and they did not get bored from playing games and watching their favourite films. The facilities matched those at home on the Isle of Wight so we felt comfortable and soon established a daily routine. I would recommend this property to any family wanting to explore the Chester area and it is good value and so much better than a hotel room.
Reviewed by Gary5.0★Jul 2019
"Apartment situated in a beautiful location."
Calm and tranquil setting within easy reach of town centre, chester greenway etc. Apartment fully equipped with everything that we needed. Warm welcome received from owner who was extremely helpful and responsive to our queries
Reviewed by Adele5.0★Jul 2019
"I was fortunate to stay at 23 City Walls for a short period of time with family and friends whilst visiting Conwy Mountains to scatter my wife’s ashes."
My wife and I have spent many holidays in Chester from Australia over the years and often noticed 23 City Walls and the lovely flowers on the balcony and commented what an ideal location it was. Upon arrival we were met by the owner who gave us all a good run down on the apartment. My family, friends and myself found the apartment exceeded our expectations for cleanliness, comfort and facilities. We will hope to stay at 23 City Walls again in the future if it is available and would recommend the apartment to everyone.
Reviewed by David5.0★Jul 2019
"Great location, really handy for getting anywhere in Chester."
Very spacious property, spotlessly clean and all the facilities you could want. Host was great, helpful and friendly. Highly recommend.
Reviewed by David5.0★Jun 2019
"The accommodation was lovely to stay in and perfect location."
Rachel was really helpful and was easily contactable for all our needs. We are all thinking of going back again next year too.
Reviewed by Beth4.1★May 2019
"Ideally situated property with a lovely view over the river."
A bottle of bubbly was waiting for us on arrival, which was a lovely touch. There is no parking nearby which was a problem in offloading and loading the car and be prepared to pay upwards of £8 per day in the nearest car park. The games room is basically a shelf of games etc so this was slightly misleading but not an issue for us. The interior is partially refurbished to a high standard and it appears to be work in progress with the remaining rooms. Rachel was lovely and helpful when we asked what to do with our refuse/recycling.We loved staying there, it suited our needs perfectly and we would definitely return.
Thank you for your feedback and I am sorry you had issues with parking. I can confirm that there is free parking everyday nearby after 6pm and on a Sunday all day. 30 minutes parking is available close by on Lower Bridge Street during the day which would be sufficient for unloading the car. The car park I advise my guests of is £5 all day so I am not sure which one you used. I hope you enjoyed your stay otherwise and I am glad you would be happy to return.
Property Owner
Reviewed by Sandra4.4★Feb 2019
"Delightful location with great views of the river, and handy for the city centre - we really enjoyed our stay"
Three bedrooms: 1 x second floor double with balcony, 1 x second floor double, 1 x second floor twin (zip/link can be twin on request)
Second floor shower room with shower and basin, separate second floor basin and WC, first floor cloakroom with basin and WC
First floor kitchen with breakfast bar table
First floor lounge/diner
Balcony
Gas central heating
Electric oven and hob, microwave, fridge, freezer, washing machine, dishwasher
Smart TV, Sky Sports and Movies, WiFi, Nespresso machine
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Public car park nearby
Sorry, no pets and no smoking
Shop 9 mins and pub 1 min walk
Note: The property is accessed via 14 external steps up to the property
Note: The property is over the first and second floor, and may not be suitable for those with limited mobility
Highchair and cot available on request.
The property
This charming first and second floor apartment takes a wonderful position on the city walls, with exceptional views over the River Dee in Chester.
Equally perfect for couples, friends or families, this retreat is a fabulous holiday choice, from the characterful interior to the intriguing scenery, you will never want to leave this little hideaway.
External steps take you up to this one-of-a-kind cottage, commencing with a country-cottage kitchen which invites the river landscape inside.
After an adventure-filled day, you will look forward to settling down in the lounge, a precious set-up with a corner sofa, and a glass coffee table, all uplifted by natural lighting.
A collection of books are on offer for a good read, and the dining table is a chance to join your loved ones for a home-cooked meal in the evening.
Three bedrooms are located on the second floor, choose from the double with its own feature fireplace, and elevated views from the balcony, or the magnificent twin zip/link option.
The final double bedroom benefits from over bed storage cupboards, with a classic shower room and two separate toilets finishing the interior.
Outside is where you will want to be; take a stroll along the city walls, with the calming scenery to lead the way, or why not explore the town and its medieval attractions.
From the old walls and amphitheatre of Roman times, through medieval churches, Elizabethan timber-framed townhouses and Georgian terraces, to Victorian restorations and 21st century architecture, you will be spoilt for choice.
The city has much to offer the tourist, including shopping in and around the famous Tudor 'Rows' and a relaxing afternoon in the picturesque Grosvenor Park.
Further afield, the Welsh mountains and coastline, the quaint market towns and villages of Cheshire and the Wirral Peninsula are a breath of fresh air.
Chester has quite rightly been described as 'the jewel of the North-West of England'. Perhaps the most fascinating aspect of the city is that within a very small area there is evidence of every period of history - from the old walls and amphitheatre of Roman times, through medieval churches, Elizabethan timber-framed townhouses and Georgian terraces, to Victorian restorations and 21st century architecture. The city has much to offer the tourist, including excellent shopping in and around the famous Tudor 'Rows' and lovely walks along the Roman Walls, beside the River Dee and through the picturesque Grosvenor Park. Explore Chester's beautiful medieval cathedral, visit Chester Racecourse or spend a day at the world renowned Chester Zoo. Further afield, the stunning Welsh mountains and coastline, the quaint market towns and villages of Cheshire and the Wirral Peninsula with its first class golf courses, are all within easy touring distance, whilst frequent rail services make Liverpool, Manchester and the North Wales coast readily accessible.
