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"Lovely property but very disappointed with cleaning & had to have cleaner back as there was stains & dust everywhere even nail clippings on the floor attention to detail needs to be addressed."
The property had everything you could wish for & really enjoyed our stay. Charlestown is a beautiful place to stay & easy walking distance to the harbour & amenities
We are so sorry that you had issues with the cleanliness of the apartment. We haven’t had problems with our current cleaners before, and we will certainly be taking this up with them. We are delighted that once this was addressed you had a lovely holiday.
Property Owner
Reviewed by Julie3.8★Sep 2024
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"We were delighted with the apartment."
Very clean, well appointed, quiet and very comfortable. It was a great base to explore mid Cornwall and we would definitely recommend Tehidy.
Thank you so much for your recommendation. We are so pleased you enjoyed your stay. There certainly is so much to explore in Cornwall, and lots nearby.
Property Owner
Reviewed by Marjorie5.0★Aug 2024
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"You stated in the description that the property overlooked the harbour."
This is definitely not true. We were very disappointed to find that not only could we not see the harbour but we were on an estate which took us at least 15 minutes to walk down to the harbour.
We are sorry that you were disappointed with the view from the apartment, however this is clearly shown in the photographs and stated on Syke’s write up, as is the fact that it’s a 10 minute walk to the harbour and beach. Unfortunately in the summer the beautiful view across the bay is restricted by the trees in full bloom. We hope this didn’t detract from the rest of your holiday.
Property Owner
Reviewed by Patricia4.4★Jul 2024
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"Very spacious, well maintained and was equipped with everything needed ."
Location was good. Very enjoyable stay.
Thank you for your kind feedback. So pleased you enjoyed your stay.
Property Owner
Reviewed by Jan5.0★Jul 2024
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"Immaculately clean, every kitchen utensil you could need, decor great, comfortable beds."
Ideally suited geographically to visit other parts of Cornwall. The only drawback is that it's on the second floor w8th no lift. After 2 weeks here my thighs and knees are much stronger
Thank you so much for your kind feedback. We are happy you had a good holiday, and the added bonus of keep fit workouts at the same time ! ( The stairs are a bit of a pain but we can’t do anything about that unfortunately. ) We hope the delights of Cornwall made up for it.
Property Owner
Reviewed by Annette5.0★Jun 2024
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"We found the stay at Tehidy appartment perfect ."
The location was great for trips out to the places we wished to visit. Charlestown itself was a lovely place, good for coastal walks and ideal for eating out.The accommodation was very roomy,extremely well equipped and beautifully maintained.
Would definitely recommend and wouldn't hesitate to book again when returning again.
Thank you for your feedback, it is much appreciated.. We are so pleased that you had a lovely holiday, and that our apartment was to your liking.
Property Owner
Reviewed by David5.0★Apr 2024
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"On the website the property did not state it was next to a railway line."
There were trains at all times of the day and night and it was made worse because we could not sleep in the front bedroom of the house which also had the en suite because it smelt terrible of sweat and BO. I tried to get rid of it by buying Fabreeze and regularly spraying that but it didn't make a difference so we could hear the trains having to sleep in the back bedroom so that was a big problem not getting good night sleeps also the fridge had not been cleaned out properly and you could not open the freezer drawers because they were solid with so much ice.
Thank you for your feedback, however please note the following -
The website clearly states “NOTE: TO THE REAR OF THE PROPERTY APPROX 80ft AWAY BEHIND A ROW OF TREES THERE IS A RAILWAY LINE”. Feedback from previous guests suggests that this is not normally a problem.
We had to have the carpet in the main bedroom cleaned, and I suspect that what was you could smell. We have contacted the current guests who tell us they can’t smell anything.
We will contact housekeeping regarding the fridge/freezer issues, but with inconsistent use the build up of ice is inevitable, and it is impractical to defrost the freezer during weekly changeovers.
Property Owner
Reviewed by Sandra3.4★Mar 2024
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"Tehidy is perfectly situated for touring around mid-Cornwall."
The Eden Project, Lost Gardens of Heligan and Lanhydrock were all very close. The holiday property is very clean and maintained to a high standard and it has a very light and airy feel. It was also very warm on slightly colder Spring days. The double glazing is excellent; we hardly noticed the trains running behind the property.
It's very convenient having Tesco just a 5 min drive away. Parking is easy as Tehidy has a designated parking space for one car behind the property. We had a great week in Cornwall and would recommend this holiday property.
We are so pleased that you had a wonderful holiday in Cornwall. Thank you for your kind feedback and recommendation.
Property Owner
Reviewed by Suzanne4.7★Mar 2024
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"Property in a brilliant location and ideal for seeing the sights of Cornwall."
Lovely sea view. The accommodation has everything you need. Think the accommodation could do with a few things changing (very manly) bed linen and towels, well used. Carpets need a clean in the bedrooms. Unable to use back bedroom wardrobe full of items (tv, fan etc).Car parking bays need to be repainted and numbered so you can see your bay.
Ideal place to stay though for location.
We are so pleased that you enjoyed your stay at our apartment. Unfortunately we lose most of the sea views in the summer, when the trees are in full bloom. We have taken on board your comments and will address them in due course, although we are surprised about the carpets. One is very new and we paid to have the other cleaned last month. I will check with the cleaners. The car parking bay issue has been raised with the building maintenance company on several occasions, and they have assured us it will be addressed. Thank you very much for your feedback, it’s always welcome as we endeavour to make our guests stay as comfortable as possible.
Property Owner
Reviewed by Mel3.8★Feb 2024
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"The property exceeded expectations however it would be helpful if you could advise clients that they need to park in a specific bay (Number 6)."
The bay marking is not obvious or clear especially when wet or in the dark.
So pleased you were happy with the apartment.
Sorry for any inconvenience with the parking bays.
We will contact the building management company to request repainting and lighting.
Property Owner
Reviewed by Linda5.0★Nov 2023
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"Comfortable apartment, conveniently located, noise from railway not as issue."
Disappointed there were no recycling facilities, and that no one contacted us about clean towels and bedding halfway through our 2 week stay, there in no reduction for the second week, yet there was no cleaning or fresh linen done on the middle Saturday. Also feel that a 5 o’clock arrival is late, especially when we are advised that we need to arrive before 6 to get access to the key. An hours window when travelling from the other side of the country is not great.
Thank you for your feedback, we are pleased that you enjoyed your stay. It is our policy to offer guests that stay for 2 weeks the choice of a clean and laundry change mid stay. We will speak to housekeeping as to why this didn’t happen, but I’m sure if you had contacted them it would’ve been done for you. Also, they extended their changeover hours during Covid, and we will speak to them to see if this can now be changed. Our apologies for any inconvenience.
Property Owner
Reviewed by Helen4.1★Jun 2023
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"The apartment is in a good location, spotlessly clean with everything you need for a lovely holiday"
Thank you for your feedback. We hope you had a great time.
Property Owner
Reviewed by Mark5.0★Jun 2023
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"We had a brilliant holiday in this lovely apartment."
Even with the train line behind, it was quiet. The flat was spotlessly clean, and equipped with everything you could possibly need for a self catering holiday. In a great location, near to Charlestown harbour and a Tesco's a short walk away. Would recommend.
Thank you so much for your great feedback. We are always pleased to hear that everything was ok and that you had a good time.
Property Owner
Reviewed by Elaine5.0★May 2023
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"Tehidy was beautiful."
We had an amazing week here.
Well equipped, clean and comfy.
Easy walking to Charlestown and Carlyon Bay.
Lots of places to explore further afield.
We are delighted that you had such a good time. Thank you for your feedback.
Property Owner
Reviewed by Louise5.0★May 2023
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"Comfortable property in a quiet residential area ideally located for the short walk down into charming Charlestown and it's restaurants and bars."
The walk back is uphill but as previous guests have said it's not a problem. Lovely coastal walks in both directions from the harbour along the South West Coast path. Sea glimpse from the master bedroom which was unexpected. Well equipped property, private parking space and lovely to have the balcony for those light evenings.
Thank you for your feedback. We are so pleased you enjoyed your stay at our apartment. The view is severely restricted by the the trees, but in the winter, when there are no leaves, the sea views are quite wonderful.
Property Owner
Reviewed by Anita5.0★May 2023
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"The property and location were perfect."
Charlestown is within walking distance. Coming back up the hill took a bit longer but easy enough. The town has enough places to eat if you dont want to go far. It is ideal location for exploring the coastline. The apartment is great. It has everything you need. I wouldn't hesitate in booking again.
Thank you
Property Owner
Reviewed by Deborah5.0★May 2023
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"Convenient modern property in good location"
Thank you. We hope you enjoyed your stay.
Property Owner
Reviewed by Paula4.7★Mar 2023
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"Excellent accommodation."
Great location. One of the best equipped kitchens we have rented
Thank you! So pleased you enjoyed your stay. We try to provide everything to make our guests feel at home.
Property Owner
Reviewed by Teresa5.0★Nov 2022
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"Great property in a fab location, stayed here several times over the years."
Thank you
Property Owner
Reviewed by Simon5.0★Jul 2022
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"Excellent apartment, everything you needed and more,would stay there again"
Thank you for your feedback. We are so pleased you were happy with our apartment. We hope you had a wonderful holiday.
Property Owner
Reviewed by Trevor4.7★Jul 2022
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"The property was exactly as described and the view was fabulous."
It was warm and cosy. (our week in April not being the warmest with frost, hail and rain!!) the heating was extremely efficient and soon warmed the apartment up. The owners response was excellent when the internal door lock broke and the problem was dealt with immediately. Thank you! Would we return - definitely!
Thank you for your feedback. You came at the right time of year for the views, before the trees take them away ! We hope you had a fabulous time in Cornwall.
Property Owner
Reviewed by Jennifer5.0★Apr 2022
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"Didn’t know what to expect from the apartment but it was fabulous."
Everything was amazing. The balcony was a great place to sit in the evenings with a glass of wine. The apartment had everything we hoped for and more. We We will definitely be back
Reviewed by Julie5.0★Aug 2021
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"A great location, 1 mile easy walk to a fab beach, 10 mins walk into the town for dinner, 5 mins to tesco and food shops."
We would stay here again.
Reviewed by Brian4.7★Aug 2021
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"Lovely clean apartment less than 1 mile from the beach with a sea view from the ..."
Lovely clean apartment less than 1 mile from the beach with a sea view from the main bedroom, has everything you need for an enjoyable relaxing retreat
Reviewed by Richard5.0★Aug 2021
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"The apartment was very clean & well equipped."
Very spacious especially as there was only 2 of us. On the downside the extractor fan in the en suite goes on for what felt like forever once the light is off & you’re trying to sleep.
The mattress in that bedroom is very soft, not great for a person suffering back ache.
Disappointed that you can’t get access until 5pm, (especially when previous occupancy had to vacate by 9am) after a very long journey it would have been lovely to get settled & the kettle on maybe around 2-3pm.
I did message the caretaker who said she’d let me know if we could get in sooner but it wasn’t ready until 4.50pm. We had a lovely holiday & enjoyed our stay at Tehidy.
Reviewed by Alison4.7★Jul 2021
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"We had a great week staying here, it was home from home with all the facilities you could need."
We pre-booked restaurants before we went, I’m glad we did as you couldn’t just walk in for a table, all were fully booked. The Longstore was excellent, as was Eddie’s Kitchen. Everything in Charlestown was within walking distance. Would definitely stay here again.
Reviewed by Louise5.0★Jul 2021
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"Superb modern apartment in a quiet residential area."
Beautifully furnished. Own parking space. Ten minutes walk to the centre of Charlestown. A couple of lovely pubs and 2 nice restaurants in the village, we had no reason to move the car at night. Very pleasant holiday.
Reviewed by Alan5.0★Jun 2021
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"All great..."
Easy walk to charlestown
Book rashleigh arms for your first evening .....all eating .venues were very busy .Food in all st austell brewery pubs were excellent for food and customer service
Reviewed by Pauline5.0★Jun 2021
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"The decor of the flat was excellent and stylish adding to the holiday feel."
good position in the area to harbour and to amenities. a lovely week in spite of the weather.
Reviewed by Rodney5.0★Sep 2019
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"Great location - we found lots to do in the area - even with a couple of drizzly days."
apartment was comfortable & well equipped. Lovely to be able to walk to Charlestown harbour for dinner in the evening - Wreckers is FAB
Reviewed by Helen5.0★Sep 2019
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"Facilities were fantastic, apartment really clean."
Had a 2 week stay and requested a bedding change, no problem to the caretaker, who answered our questions promptly. Would highly recommend this property, especially liked by our teenage son, lovely to have the use of the xbox. Lovely quiet location, even with the main train line behind the property.
Reviewed by Steve5.0★Jul 2019
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"We had a wonderful stay at Tehidy."
The apartment was spotless, well equipped modern and spacious. Everything was as it was described and the photos accurately showed the apartment. It was just a short walk into Charlestown and all other local shops and amenities were nearby. Overall an excellent place to stay!
Reviewed by Vivienne5.0★Jul 2019
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"A really nice tidy modern property with good facilities."
Only points to mention would be the bathrooms could do with a shelf for toiletries & it would have been nice to have some recycling facilities. The bedding in the bedroom with the ensuite was a little ill fitting & could do with some improvement.
These points are minor observations and we had a lovely stay at the property which we found to be in an excellent location.
Reviewed by Samantha4.7★Jun 2019
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"Pros - Good sized, well equipped apartment."
Good base to explore this area of Cornwall.
Cons - Busy railway line runs to the rear of the property. Glimpses of the sea from front bedroom window, so not a sea view?
Reviewed by Susan4.1★Jun 2019
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"Great apartment, everything you need is there"
Reviewed by Simon5.0★Jun 2019
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"Good faclities excellent central heating everything catered for what i would expect if i owned the property"
Reviewed by Janet5.0★Nov 2018
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"Great apartment, well fitted out, really comfortable in a good location"
Reviewed by Simon5.0★Nov 2018
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"Number supplied as contact caretaker ."
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Very poor response from her and so subsequently I had to ring you before she actually replied . Again during the stay I texted her a question which she didn't bother to answer
Reviewed by Tara4.4★Oct 2018
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"Apartment was excellent, better than expected"
Reviewed by Tony5.0★Jul 2018
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"This apartment is first class with regards to quality, cleanliness and location."
its also within easy walking distance of the sea front with many outlets for food and drink. Accessibility to many popular areas of Cornwall are within an easy driving distance, but the local bus service is within reach of the apartment if you prefer a different view of Cornwall. When it comes to supplies you need for your duration of the holiday two well known supermarkets are within a five minutes drive away for all your needs. If you are seeking a holiday where privacy and quietness is needed then this apartment should tick all the right boxes too. The apartment is immaculately looked after by the owners and all the things you expect to find inside for your duration are at your disposal. This holiday apartment has served us well on two occasions and it has exceeded all our expectations.
Reviewed by Steve5.0★Jun 2018
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"Wonderful quality apartment."
Very spacious, high quality and very well equipped (even hand blender and Tassimo machine!).
Only downside is that it is on the 3rd floor and there is no lift so this needs to be mentioned in the property details.
Reviewed by Jill5.0★Jun 2018
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"Everything about this accomadation was perfect - only small issue flat number 4 constantly left a muddy trail from the entrance door and mud and dirt left for days - difficult to avoid."
Reviewed by Lisa5.0★Mar 2018
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"Fantastic apartment it had everything that we wanted, and a perfect location for us , we hope to return again same time next year."
Reviewed by Gary5.0★Mar 2018
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"We had a wonderful holiday this was a a central location to visit many places with ease, the apartment was beautiful with-lovely views, and very well equipped and extremely comfortable."
Reviewed by Kathleen5.0★Sep 2017
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"This property was the best selfcatering accomodation I have had."
Every thing I needed was here and more would not hesitate to recommemd it.
Reviewed by Paula4.8★Sep 2017
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"A very well equipped apartment."
All china, towels etc were of a high quality. A beautiful apartment in a lovely location. We felt very much at home from the start.
Reviewed by John5.0★Jul 2017
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"The property was very comfortable but would benefit from having a bread bin, knife, baking tray and coffee table."
Reviewed by Robert4.4★Jun 2017
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"We loved everything but the beds."
They were just too soft, I would have liked a booklet with a bit more information about how things worked, like the Xbox for Netflix etc as we aren't gamers and it took us a long time to figure out how it worked.
Reviewed by Dawn4.8★Jun 2017
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"The flat was excellent, it was clean, had a sea view, had all the comforts you require and was well located to be able to walk in to Charlestown."
You need to be able bodied as the flat is at the top of 3 flights of stairs. Anyone who cannot get upstairs would struggle with their luggage. Thankfully we didn't have a problem. It is a great flat in a great place
Reviewed by David4.8★May 2017
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"A really modern looking apartment, close to Charlestown and ideal for exploring that part of Cornwall, it has everything you need and we had a fantastic week."
Reviewed by Paul5.0★Feb 2017
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"Great hoilday have used Sykes many time and will carry on as never had a bad cottage yet"
Reviewed by Paul4.8★Sep 2016
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