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"Very disappointing."
Property smelt & felt damp. There was a leak across the kitchen dining area. The floors were covered in sand and grit; the crockery and cutlery needed washing pre-use. The oven needs properly cleaning along with the very grubby dining chairs. The bathroom floor tiles need regrouting and the shower screen falls apart if opened. There was no bath mat or toilet roll. No welcome pack. The leak and poor cleanliness reported to agents J. Bray. at the time. They arranged a re-clean which did improve things on a surface level. However all of our clothes/ dog bedding smelt of damp on leaving and all needed washing. We have reported this to Sykes (twice) but haven't received any response. No apology from anyone.
Reviewed by James1.9★Oct 2024
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"Number 28 is a wonderful place."
The house is beautifully designed and equipped with everything you need. We had a great time in Port Isaac and can only recommend to stay in Number 28!
Thank you for your lovely feedback .. we are so pleased you had a great holiday .. Bob & Yve
Property Owner
Reviewed by Michael5.0★Aug 2024
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"A beautiful spacious property in a good location with plenty of off-road parking, which is great for the location of Port Isaac."
The cottage had everything needed for our stay with lots of additional touches such as the information boards, plenty of DVDs, books and games. The garden was a sun trap and lovely to sit in on an evening.
the only downside was an uncomfortable mattress, both myself and my husband woke every morning with aching backs. Although I do recognise that having a soft mattress is a personal choice.
Overall the cottage is beautiful and I would recommend it if you are looking for a relaxing break in beautiful surroundings.
Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. Noted on the mattress, these are down to personal preference but we will keep an eye on it! - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Helen4.7★Jun 2024
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"Very clean and in a ideal location for everything you need, Also great for visiting the area around Port Issac and Padstow."
We will be going again.
Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Philip5.0★Jun 2024
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"Wonderful house to stay in Port Issac ."
. well equipped had everything and more than we needed. Would love to stay again ⭐️⭐️⭐️⭐️⭐️⭐️
Thank you for our lovely review. I am so pleased you enjoyed your stay in our home and enjoyed Number 28 as much as we do.
Property Owner
Reviewed by Elizabeth5.0★May 2024
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"It was a lovely place to stay I would highly recommend this property."
We loved our welcome package it went down nicely!
Thank you Samantha so pleased you enjoyed your stay
Property Owner
Reviewed by Samantha5.0★Oct 2023
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"Nice property in good location with parking
Only 2 negative points which we had been made aware of before the visit but feel its worth saying our experience about them."
We were lucky the builders next door only spent 2 days working on. the house and didn't start till 9am , but if you are a late riser the drilling would definitely get you up , as I said we had been warned and the builders were polite and just doing their job
The other point is probably something which affects all properties, the last day leave time of 9am we feel is too early , 10am would suit us
better as we couldn't get in till 4pm. We understand cleaning the property thoroughly takes time but maybe a better compromise,
Thanks for all the hard work to ensure the high standards are met and thaks for the welcome gifts, very nice touch and starts the stay off on a very good note
Regards
Mike
Thank you so much for your feedback. We are so glad that you enjoyed your stay! Regarding the check out time, this is actually 9.30am as opposed to 9am, you should have received this information on your welcome email prior to coming down. We would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Mike4.7★Jul 2023
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"We had a super week."
No 28 has excellent facilities, great attention to detail and it is in the perfect position for visiting North Cornwall.
Thank you for your lovely comments, we look forward to welcoming you back very soon.
John Bray Cornish Holidays on behalf of the owners.
Property Owner
Reviewed by Karen5.0★May 2023
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"No.28 was an absolute dream of a place to stay."
The premises itself was exactly as described and was clean and extremely comfortable. The self contained rear garden was a fantastic sun trap, which we enjoyed immensely. We absolutely loved our stay at this amazing property and will return again if we are lucky enough to be able to book it. I have been coming to Port Isaac for 50 years and No.28 was without doubt the nicest property that I have stayed in. Thank you for a wonderful experience.
Thank you so much for taking the time to share such wonderful feedback with us.
We are so pleased you enjoyed your stay at Number 28 and appreciated the beautiful garden. So glad everything was as expected and to your liking.
We look forward to welcoming you back very soon.
John Bray Cornish Holidays on behalf of the owner
Property Owner
Reviewed by Mark5.0★May 2023
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"We had an excellent stay."
The property was lovely, great location, clean and well appointed. We would definitely recommend to others and be happy to stay again.
Unfortunately the high winds last Tuesday/Wednesday knocked one of the ores that was mounted on the side of the house in the garden to the ground and broke it. There was nothing obvious we could do to fix it so we put it to one side in the back garden.
Thanks, Adam
Thank you Adam so much for your review we are so pleased you enjoyed your stay with us. We are visiting the house in May so we will take tools to repair the ore but thank you for trying !
Many Thanks
Yve & Bob
Property Owner
Reviewed by Adam4.7★Apr 2023
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"Lovely cosy cottage with everything you can ask for - home away from home."
A lovely welcome gift was a bonus! It’s in immaculate condition and just exactly as it’s described. We loved the additional touch of; family games, dvds, good selection of books. We will definitely book again. Thank you to the hosts who have put so much into making this a cosy & comfortable stay for us and for the great communication on activity ideas and what’s available in the local area. Thank you
Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Number 28 and had the perfect base to explore the north Cornish coastline from! We look forward to inviting you back to North Cornwall again soon. John Bray om behalf of the owners.
Property Owner
Reviewed by Angella5.0★Dec 2022
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"The location in Port Isaac was fab, and having parking for our 3 cars was just brilliant."
We thought the property was well appointed and very comfortable. The decor was stylish and attractive. The views from the bedrooms were lovely.
We appreciated the fact that there were more than the requisite 6 plates etc and plenty of cutlery. We did think the plastic wine glasses/ flutes were out of keeping with the rest of the kitchenware but appreciate that if there had been multiple breakages of glassware before, then plastic alternatives would seem sensible.
We thought the decking area was an added bonus and appreciated it as a space to sit out and eat in, one evening.
We also found the number of gel room fresheners rather over powering but we just moved them until the end of our stay (that was a very minor problem and a personal observation which others might not share).
All in all, number 28 was perfect for us and we thoroughly enjoyed our stay.
Thank you very much for this feedback. We are delighted that you enjoyed your stay at Number 28 and everything is has to offer. We hope we can welcome you back in the future!
Property Owner
Reviewed by Catherine5.0★Aug 2022
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"Amazing weeks stay in this lovely house."
Felt like home from home with everything provided for a very comfortable stay. Lovely decked garden with table and chairs for use in the evening. Would highly recommend and love to re-visit.
Thank you Caroline so pleased you enjoyed your stay. You definitely picked a great week for the weather !!
Property Owner
Reviewed by Caroline5.0★Aug 2022
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"I was surprised to say the least at the state of the adjacent property as there was also a lot of builders materials and rubble on the grounds of 28."
The property had high tog and feather duvets on the beds (in July) which made sleeping difficult, in addition to this the third bedroom had waterproof sheets and duvet covers.
One of the sofas in the lounge which backed onto the kitchen wall had a damaged arm (the side nearest to hallway atrium door)
The pans in the kitchen were not of a good standard with very damaged non stick coatings and some fairly basic kitchen utensils missing. There was no small chopping board but a v large offcut of butchers block worktop which made cleaning it very difficult. No property information book. The owner had left lilies which dropped their stamen onto the rug in the lounge.
The properties onsite parking was useful.
Thank you for your feedback. The building work is stated on the website. Summer duvets are now provided in the property too. The sheets were not plastic. There is an information board with all relevant information within the property. The sofa is not damaged. The flowers were left as a goodwill gesture. The kitchen has a full recommended inventory, and there was a chopping board. It is great to hear that you enjoyed the use of the parking space. John Bray Cornish Holiday’s.
Property Owner
Reviewed by Mark2.5★Jul 2022
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"Had a lovely stay"
So pleased you had a good holiday. The weather was great and thank you for watering the plants.
Yve & Bob
Property Owner
Reviewed by Malcolm5.0★Jun 2022
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"Lovely accommodation and great location."
Thanks, we had a great time!
Thank you for visiting us Dean .. Great to hear the you all enjoyed your holiday. Thanks for the feedback.
Yve & bob
Property Owner
Reviewed by Dean5.0★Jun 2022
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"A beautiful property with everything you could wish for!"
Very comfortable, well thought out accommodation with a gorgeous decking area at the back which is a great sun trap. Everything is in walking distance and Port Isaac has so much to offer. Everyone in PI was so friendly and we felt very welcome everywhere we went. A great property in a fabulous location!
Thank you for your kind review Dawn. We are so please you enjoyed your stay. We hope you visit again soon.
Yve & Bob
Property Owner
Reviewed by Dawn5.0★Apr 2022
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"We had a truly wonderful week at number 28 the house is stunning."
Each room in the house has been beautifully furnished to a high standard and the beds were so comfy, the best I have ever slept in. The notice board in the kitchen was a lovely touch and we could find everything we needed to know about the house and things to do in the area. I love that there is plenty of parking at the property which is so hard to find in Port Isaac! The location of number 28 is fantastic just a short walk to everything. We can't wait to come back to this beautiful home. Thank you.
Thank you for your kind words. Its great to hear you had an amazing holiday here. We look forward to inviting you back to Port Isaac again soon. John Bray Cornish holidays on behalf of the owner.
Property Owner
Reviewed by Pamela5.0★Apr 2022
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