The Labour Exchange

32 Customer Reviews

• "For privacy and comfort in dining room and kitchen, need to have blinds or curtains at windows."

  50% of bulbs in various lights in the lounge did not work. TV didn’t work as wall socket damaged/broken which necessitated us purchasing a double plug. No toilet brush which we had to purchase. Recycling drawers in kitchen no longer fit for purpose.

  Reviewed by Robin3.4★Sep 2024

• "We had a great time."

  Great to see the caution tape on the interior stairs and raised sections. Really helped!! A couple of lounging blankets would be helpful. Small suggestion: a small rubber/soft door knob on the door handle learning upstairs would prevent door from hitting the wall. Great that the strong door check was removed. All in all a great house and a great stay!! We will come again!!

  Reviewed by Richard4.7★Jun 2024

• "A really comfortable and homely cottage with a great downstairs layout."

  The bedroom spaces were perfect for our larger family. We found everything we needed within the cottage and the location is fab for local amenities and parking is close by. There was a great view from the rear and had the weather been better we would have spent time in the little back garden. We hope to stay at The Labour Exchange again soon.

  Thank you for your lovely review. We look forward to welcoming you back in the near future. Property Owner

  Reviewed by Emma4.4★Apr 2024

• "This was our 2nd stay and we love the property and location."

  Our constructive feedback would be: Standard of housekeeping needs improving, very dusty and cobwebs in most rooms. Unpleasant smell of drains upstairs. Garden-facing windows leak at the sill, this led to large pools of water on the stairs. Basic property maintenance could be improved, outdoor back light not working. Combi-boiler failed on three occasions and we were left with no hot water. Window blind in dining areas has seen better days. A designated car parking space sign would be useful. Local contractors parked in it and we therefore had to find additional parking away from the property. A welcome basket would be a nice touch, as we have had in other properties, along with a starter of logs & kindling. The property, which sleeps six, is crying out for a second toilet. We had another wonderful week in the property but feel a few simple adjustments would make this an outstanding holiday let.

  I am really happy you enjoyed your 2nd stay at the Labour Exchange and that you loved the property and the location. In regard to the housekeeping of the property, I will be passing on your comments to the professional caretaking company who look after the upkeep of the Labour Exchange on a weekly basis. A welcome basket should have been waiting for you on your arrival and the log burner should have been stocked for a starter burn. I can only apologise for this. Thank you for notifying me about the back garden light, unbeknown to us the bulb had blown and has now been changed. In regard to parking, there is no designated parking space (the property is not advertised as having one). However, there is usually a space that is available adjacent to the property. In the event that this space is not free, there is a free car park 300m up the road. The windows at the rear of the property are not original and were added at different times in the last 10 years. To our knowledge they have never leaked before which may mean that they need resealing. We will look into this as soon as soon. I apologise for the problems you had with the boiler and a heating engineer has been to service it. Your comment about installing a second toilet is a good suggestion and we have looked into it, but the logistics of connecting a new toilet to the down pipe is unfortunately not practically viable. Thank you for your feedback and hopefully we will see you again. Property Owner

  Reviewed by Pauline3.4★Oct 2023

• "We loved the property it is on prime location and would come back if we were holidaying in the area 100%."

  The property could be improved by having and few additional items like a hairdryer and oven glove. Problem with television very quickly sorted out. Thanks Emma you were very helpful and we could not wish for a better host.

  Thank you for your lovely review and I'm really glad that you enjoyed your holiday. Your suggestion to add a hairdryer is a good idea and I will purchase one for the property as soon as possible. There should have been an oven glove included with the linen pack that is delivered each week. I can only apologise that this was missed. We will look forward to welcoming you back if you decide to holiday in St Just in the future. Property Owner

  Reviewed by Jeffrey5.0★Oct 2023

• "We had a lovely stay at the Labour Exchange and in St."

  Just and recommend the property for its location and overall cleanliness inside the house. All the kitchen appliances, cook wear, table wear we required were available and fully functional. The inside of house was very clean and well presented. The only minor criticism we had with the house presentation, mainly with the outside was the windows needed a clean and upon opening them there were lots of cobwebs. Front of house and entrance porch could do with a little sprucing up. Key safe cover in porch kept falling down during our stay so needs some attention. One comment with the steps inside lounge/dining area is they blend in very well with the floor so can be difficult to see in dim lighting. I tripped twice but no harm done. Could do with something to define this as a hazard…appreciate tape on the floor would not look great but keeps it safe for all. Outside in the back yard the furniture looked a little unloved. Rusting furniture and cobwebs on chairs. Patio could do with some weed killer/karchering to spruce it up. The semi-rotting outside shed could do with some TLC/replacement to improve the aesthetics. The garden wall blocks such a beautiful view when sitting down at the table. A raised patio/decking would definitely add a new dimension we felt. During our stay there was only one occasion we could not park outside the property as the advised parking space had been taken. Parking outside the property is not guaranteed, however the free, large public car park opposite the fire station is a very short walk away and we had no problem finding a space. Top tip on the local Chinese Take-Away, they only accept cash which we were only told on arrival to collect food (having been told most customers were aware of this already, our psychic powers had clearly failed us on the night when I phoned the order in). I would recommend not wasting your money in any event as the food was really poor quality /disappointing waste of nearly £25…yes I am a food snob but also an ex-chef of 18 years and absolutely love Asian food of all varieties, most definitely not this one! All the other local food related businesses we sampled in St. Just’s main square were of excellent quality in comparison. The Co-op is a very short walk away, open 7 days a week from 7am until 10pm, and had everything we needed. Good quality and service.

  Reviewed by Tony3.8★Sep 2023

• "I have given this property 3 stars - mainly because the location is perfect for people who like St Just, as we do."

  However the property itself left much to be desired, and if the location were not as good I would have given one star only(as this is the minimum). Firstly all attempts by my daughter and her teenage son to enter by the front door were unsuccessful - I had to hang back due to my dodgy knees. So they had to go in via the back door and let me in at the front. With the help of the younger child I was eventually able to operate the front door, but this was very difficult, not helped by the bizarre arrangement of the front porch, which required some contortions to get at the lock. I would have thought that we were paying enough for the week to enable the owner to pay for this simple repair. This has been reported before. We found that the property was very well presented, although we were somewhat puzzled by the ludicrous amount of cushions etc. on the beds. Once inside we tried to go upstairs. We found a door at the bottom of the stairs which was on a very strong spring. It had been wedged open by a piece of wood jammed between the door and the frame. We had to leave it there as it was impossible for me to contort myself around that corner while keeping the door open. Even in this state it was very difficult for me to manoeuvre myself around it, and I count myself lucky that I did not fall over while doing so. That door is neither use nor ornament and I can see no possible reason why it should not be removed. When upstairs we found a very limited supply of toilet paper. Were we not paying enough for the owner to supply enough for more than a day or so? But the worst things were the beds. The children, being of lighter weight, only had minor discomfort. But I, although my problems are only with my knees, had a painful neck after a few days. However my daughter, who has some problems with her back and neck due to a car accident, after three days was in severe pain, which put something of a damper on her holiday. I examined the mattresses and found that they were of the most basic construction – the sort of thing I would expect to find in an HMO owned by the most greedy and uncaring landlord. But they were at least clean. Were we not paying enough –almost £1500 – to expect comfortable beds? For these reasons(and there were others)I would not recommend this property to anyone, and given other issues with Sykes Cottages, would not recommend them either.

  Reviewed by David3.1★Jul 2023

• "Lovely property in the heart of St Just."

  View from the courtyard garden very pretty. It felt like home away from home with lots of home comforts, literally didn't need anything it was all there. Thankyou so much Emma for the cot and highchair as this made the stay more comfortable for baby too. The festival on during our stay was a pleasure to attend, right on the doorstep. Had a couple of cosy evenings spent in front of the log burner, would of preferred not too in July however it was nice to have the option with the weather not being the best. Comfortable beds and a large family bathroom. It may be an idea to get a hook on the hall door at the bottom of the stairs, would help when carry babies downstairs

  Reviewed by Russell4.4★Jul 2023

• "I enjoyed the stay, and would book the property again."

  I feel it would benefit from a deep clean though. On the surface the house looked clean, but it has a smell of dog odour upstairs, maybe dog urine? The blinds and windows are dusty and the rug has dog hairs ingrained that the Henry hoover can't deal with. Also needs weeding outside.

  I am pleased that you enjoyed your stay at The Labour Exchange and would be happy to book again. I am sorry that the property did not meet your expectations in terms of cleanliness. We take cleanliness very seriously and have often received positive feedback in this regard. The property is deep cleaned at the start of every season, and maintained weekly by a professional housekeeping company. We asked the maintenance company to investigate the dog odours upstairs, and they advised that they could not detect any unpleasant aromas. The blinds are a few years old, so I accept that there may be some marks on them which is down to general usage. As the house is dog friendly we have always been reluctant to use weed killers, so keeping the weeds clear all year round is challenging. At the earliest opportunity any weeds present will be removed. Thank you for your feedback, we have taken your comments on board. Property Owner

  Reviewed by Michael3.8★Jun 2023

• "Overall we enjoyed the Labour Exchange."

  Overall it was comfortable, clean, and well equipped in the kitchen. However, there is a major issue that need to be address. My wife and I almost fell 3 times each because of the stairs leading to the dining area and leading from the dining area. Those stairs for safety should be marked in some fashion with yellow colored tape, rubber. Yellow seems to be the universal color for cautioning where one is stepping. The stairs leading to the dining area are the exact same color and type of wood as the floor, making them almost invisible as stairs. The steps leading to the kitchen are a bit better but could use some makings for caution. A lesser issue but still important is the small lip in the entrance way as one goes in. We tripped several times on that. Other than that we enjoyed the house. One question is what is the purpose of the door leading upstairs that opens with significant pulling and closes hard on your way up. Thank you.

  Reviewed by Richard4.1★Jun 2023

• "We had a lovely stay at The Labour Exchange, comfortable and clean with a well equipped kitchen, in a convenient location."

  Could do with another toilet but that's just me being picky

  Reviewed by Sandra4.7★Apr 2023

• "Very well equipped, door leading to the stairs a bit of a nuisance as very ..."

  Very well equipped, door leading to the stairs a bit of a nuisance as very heavy and hard to pull open making it awkward to access the stairs Also mattress in main bedroom hard and lumpy

  Thank you for taking the time to leave feedback. We have taken your comments on board regarding the door.The bed is just six months old and we are aware they are of personal preference. We would hope to welcome you back. Property Owner

  Reviewed by Lynda3.4★Dec 2022

• "We stayed at The Labour Exchange while we spent a week walking the South West Coast Path."

  We really appreciated the very quiet, but very central location in St Just. All the shops you need, along with a Coop, are just yards from the front door. The cottage is well equipped and everything worked. A separate toilet and bathroom upstairs adds to flexibility, though there’s no downstairs cloakroom. The outside area is a small enclosed patio; just enough for a table and chairs. Emma the host was very helpful and replied to emails quickly. We’d happily return to the Labour Exchange for another holiday.

  Reviewed by Andrew4.7★Oct 2022

• "This was our second visit to The Labour Exchange and we enjoyed it every bit as much as the first."

  St. Just is a lovely unspoilt place with a busy and I would say slightly alternative vibe in a unique part of Cornwall. The Exchange is within sight of the lively centre of the town but peacefully tucked away with open countryside views to the rear and the church to the front. The house is comfortable, clean and homely with good facilities. We used the back door all the time rather than the slightly awkward front door. A clear and concise information folder is provided.Parking for one car no problem, but you never know and on one occasion the space was taken which meant using the public car park 300m away. We reclaimed 'our' space once they had gone. Lovely walks from the doorstep. Great pubs and cafes and a co-op all within two minutes.

  Reviewed by Philip4.7★Sep 2022

• "Great position in the town."

  St Just was a wonderful friendly community. Very good to have the enclosed yard for the dog and the dog waste bin. We’ll book this property again !

  Reviewed by Cathy4.7★Sep 2022

• "Right in the middle of St Just but away from the busy road - perfect!"

  No problems with parking. The house was very clean and well presented on arrival and the guide / instructions ready to hand and easy to use. Lovely stay.

  Reviewed by Paul4.4★Aug 2022

• "I loved the property the only problem I had was I couldn't open the front door it was so hard I don't know if it was me and my friend but we both couldn't do it so we used the back door all the time we both had a wonderful stay thank you."

  .

  I am so glad you enjoyed your holiday and liked the property. Thank you for letting me know about the front door. I will investigate and take the appropriate action. Property Owner

  Reviewed by Janet5.0★Jun 2022

• "We had a great time at the Labour Exchange."

  We loved the position with the outlook at the rear and the proximity to the centre of St Just. We both love this part of Cornwall. The rear patio was lovely. Kitchen facilities were great. The lounge was comfortable. The main bed and second room single beds were fine (our main worry before booking after a bad experience last year). We slept soundly. Parking was also not a problem. We would happily stay again.

  Reviewed by Stuart4.4★May 2022

• "Absolutely loved it, high standard of everything and it felt loved and cared for and loved too that the owner said thanks for us leaving it in good condition and in compliance with the leaving conditions."

  It would be great if another toilet could be put in in the bathroom so there are 2 loos. Hoping to go back again some time thanks for helping us put some good memories in our memory banks

  Reviewed by Yvonne5.0★Mar 2022

• "The property is lovely, has everything you need and beautiful view, the garden is dog proof and all in all we had a lovely stay."

  Only a couple of things, the master bed was a bit hard for me personally and perhaps a bit of insulation around the front door to stop the wind whistling. I would be very happy to stay here again and to recommend. The property is ideal for the town centre and it was lovely to hear the church clock chiming. The flowers, milk and Cornish biscuits were gratefully received after a long journey, thank you

  Reviewed by Sue4.7★Feb 2022

• "Fantastic location and great to have the car by the house!"

  Reviewed by Pauline5.0★Oct 2021

• "Spacious and comfortable cottage perfectly located for spending a week in St Just."

  Only 100 yds from the centre of this lively small town but being in a no through road was very quiet, with views over the fields to the rear and the church to the front. Parking is not reserved exclusively for this cottage, but the space to the side suggested by the owner for one car was in practice always free. We would definitely stay here again.

  Reviewed by Philip5.0★Sep 2021

• "Fantastic holiday home in the perfect location."

  Very clean and comfortable and had everything we needed. Very dog friendly town just far enough away from the busier towns but close enough to enjoy them we we wanted to. All the beautiful beaches were no more than a 15-20 minute drive away. Would definitely recommend The Labour exchange for a perfect holiday. The only criticism is that 1 week isn’t long enough!

  Reviewed by Joanne5.0★Sep 2021

• "We had a fabulous week in St Just."

  The property is ideally situated for walking. The property was very comfortably furnished and kitchen was well appointed. Pubs, shops, takeaways are all within a 2 minute walk. All in all a good central location.

  Reviewed by Helen5.0★Sep 2021

• "Very clean (we are pretty fussy about this) and well equipped house."

  Bedrooms decent size. Enclosed yard. Nice views over the countryside. Good location, house is behind the church, very close to the village centre, but still quiet. Town/village has 2 pubs, some places to eat, ice-cream parlour, fish and chips and a couple of shops Recommended walk: Walk to Porth Nanven (when the tide is out), then to Cape Cornwall via the South West Coastal path and then back to St Just

  Reviewed by Halden5.0★Jul 2021

• "Great location, many shops/restaurants on doorstep."

  Fantastic Gwynver beach 10 minutes away which was suitable for our dog plus many good walks from the doorstep. Brilliant holiday!

  Reviewed by Alison4.7★Jul 2021

• "The Cottage is extremely comfortable and close to everything I needed Communications are fantastic, it is a joy to stay here."

  I would recommend this cottage to all family and friends Thanks Lee

  Reviewed by Lee5.0★Oct 2020

• "The Labour Exchange cottage was a real home from home, beautifully presented, cosy and comfortable."

  St Just was a great base for exploring Cornwall. We were sad to leave at the end of our holiday!

  Reviewed by Andrew4.7★Sep 2020

• "Excellent accommodation and location, fulfilling what we have come to expect from your company."

  Two very minor recommendations - firstly the washing machine would be better incorporating a tumble drier (particularly for autumn through to spring period), and secondly, addition of a simple BBQ facility in the garden (there was one in your cottage garden on the Isle of Wight last year) which in glorious weather would be welcome for people who like to cook in the residence . . . .

  Thank you very much for taking the time to leave your valuable feedback. The Owner thanks you for your recommendations which they will consider going forward into 2021. We are glad you enjoyed your holiday and found the accommodation excellent and do hope to see you again in the future. Property Owner

  Reviewed by Clare5.0★Sep 2020

• "A great location."

  Near the stunning Cape Cornwall coastline, great beaches and fishing villages as well as The Minack theatre.

  Reviewed by Allyson4.7★Aug 2020

• "The house was beautiful and clean."

  All facilities we needed were there to use. The house felt like a home. The back of the house has a beautiful view and being able to sit out in an evening was very relaxing. It is a very convenient location, only a 2 minute walk to the centre of St Just which had a good selection of shops providing all you need. Parking was no problem. With 2 vehicles the free council car park was a boon. St Just itself had everything you need and is in a good location to tour round the peninsular. There is plenty of walking if that is your pleasure. My wife walked down to the sea at Cape Cornwall several times in the early morning. It is certainly a house we would come back to in the future. The folder left in the house with instructions made everything clear and easy to use and the first page with the history of the building was very interesting. We took a TV with an incorporated DVD player which was a boon for our 5 year old grandson.

  Reviewed by Alan5.0★Aug 2020

• "Great service from Cornish Cottage Holidays."

  Can’t fault them. Parts of the cottage could be modernised and freshened up to make it more appealing to book again.

  Thank you taking the time to leave your feedback. The property was freshly decorated in the spring and carefully prepared with new furnishings and accessories, ready to welcome the first guests this year. Other guests have been really pleased with their choice. The property is exactly as described in the listing and in the photos. We are sorry to hear that The Labour Exchange didn't suit your preference for a more modern style on this occasion. Property Owner

  Reviewed by Jo3.8★Aug 2020

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