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"Great stay and lovely base to stay in, everything catered for."
Thank you for your feedback we hope to see you again in the near future. Kind regards, Carbis Bay Holidays Team
Property Owner
Reviewed by Edward5.0★Jul 2024
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"We found the property to be very clean and had absolutely everything we could possibly need, except toilet roll!"
! The location is quiet, yet within walkable distance of St Ives and the beaches (about 30 min walk, a little longer on the way back) nearest Coop about 15 min walk away.
Reviewed by Chris5.0★Aug 2023
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"IT WAS A LOVELY HOUSE WELL EQUIPED AND COMFY."
WE DID LEAVE A NOTE REGARDING A FEW LITTLE NIGGLES BUT NONE OF IT MAJOR.
Reviewed by Evelyn4.7★Jul 2023
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"Lovely house, very clean and comfortable and everything you could possibly need ..."
Lovely house, very clean and comfortable and everything you could possibly need for a great holiday, we really enjoyed our week at Rosewall Retreat
Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we look forward to the opportunity to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Jacqueline5.0★Oct 2022
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"Excellent standard of property all round and would return if in a large group."
Have visited St Ives numerous times so know it well, but if new to the area you could do with more information in the property about places to visit locally and further afield. Appreciate that we all have different opinions but useful things like bus timetable into town, car park costs/times, cafes and pubs with good sea views etc come in handy.
Only thing could ask to consider about the property was the pans have metal handles which get overly hot when cooking.
Thank you so much for your lovely feedback, as it is very important to us. We appreciate your comments and are pleased you were happy with the standard of the property. We are looking forward to welcome you back soon. Kind Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Gary5.0★Oct 2022
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"We had a great week at Rosewall Retreat - very well equipped, spacious house - everything was really clean and well looked after."
Thank you
Reviewed by Karen5.0★Aug 2022
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"Place was amazing!"
Perfect location and had everything we needed!
Kept very modern and clean!
Will definitely be returning to here for our next holiday to Cornwall.
Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we look forward to the opportunity to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Louis5.0★Jun 2022
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"Lovely stay as always, just issue with internet but after a few days got it working, thank you for a lovely time, beautiful house like home from home, not too far from town and beaches."
Thank you
Pete
Thank you so much for your feedback as it is very important to us! We are very pleased to hear that you have had another lovely stay at Rosewall Retreat. We are sorry to hear that you were having some problems with the internet but are relieved to hear that you got it working in the end. The team are also always available to help deal with any issues during your stay on 01736 630015 option 2 and would do what we can to resolve them as soon as possible. We look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Peter4.7★May 2022
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"A lovely property, well equipped and ideal for our group."
Warm welcoming and comfortable, thanks for a great stay.
Thank you for your feedback. We are pleased to hear you had a great stay with us. Kindest Regards The Carbis Bay Holidays Team.
Property Owner
Reviewed by John4.7★Mar 2022
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"My only issue was that no travel cot was left as requested and I did send an ..."
My only issue was that no travel cot was left as requested and I did send an email regarding it whilst we were there but did not receive a reply from either Caribs Bay Holidays or Sykes, a reply would have been appreciated
Reviewed by Ruth5.0★Sep 2021
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""Beautiful property, very clean and peaceful."
Huge rooms and excellent appliances. We felt very spoiled! We will definitely be back! Thank you for a fantastic stay!"
KSep 2021
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"We raised an issue in regard to no hot water."
this was very poorly managed and resulted in me having to make numerous phone calls to numerous people/numbers, and we were without hot water from 5pm through to lunchtime on the following day. Very poor service was compounded by poor communication between the office in St Ives and Head Office. Cameron did pop by to apologise and bring wine, which was kind of him, but does not negate the failing of Sykes to have managed this situation, and to ensure that the property was fit for rental (apparently the lack of hot water was caused by a drop in pressure, due to a long standing leak in the under stairs cupboard). this should have been handled better. Very disappointing and in 27 degree heat, and beach days, hot water for showers was essential.
Dear Deborah,
Firstly, we would like to thank you for taking the time to submit your feedback.
We are sorry you experienced issues with the boiler resulting in no hot water. Here at Carbis Bay Holidays we endeavor to resolve issues as soon as possible for our guests. After listening to feedback from our guests regarding getting in touch with us here at the local office during your visit, we have changed our phone systems.
For guests that are now in situ, if you encounter any kind of issue during the Carbis Bay Holidays opening hours, your call will come directly through to us when a team member is available.
By taking the call in the local office, it cuts down the time in which it takes for us to action the inquiry.
Once again, apologies for the experience you had.
Sincerely hope you had a lovely holiday and we hope to invite you back in the future.
Kindest Regards,
Carbis Bay Holidays
Property Owner
Reviewed by Deborah5.0★Jul 2021
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""We had a fantastic time, the weather was sweltering all week but plenty of ice cream and the sea cooled us down!"
The house was just what we were looking for, clean, spacious and very well appointed. The road noise got a bit of getting used to, but didn't detract from the experience. Great beaches around St Ives and within a few miles drive. We also visited the Minack Theatre, well worth the experience! We would certainly recommend to friends and family!"
R & N FamiliesJul 2021
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""Thank you!"
Like home from home, everything we needed was at hand. We have made some lovely memories with our kids at Rosewall St Ives. Hopefully see you next year."
MJun 2021
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""We had a lovely stay, everything we needed."
A beautiful house, we would highly recommend this to our friends. Thank you!"
N & TJun 2021
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""A great stay!"
! Very comfortable beds, everything needed was here. Thank you."
SJun 2021
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""We had a wonderful stay, apartment is fabulous."
Everything we needed. Would highly recommend to friends and family. Would stay again."
SMay 2021
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""We had a fantastic stay here to break lockdown."
Lovely walks on the doorstep with fabulous views! A great house and location. Hope to be back soon."
SApr 2021
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"Lovely stay in a gorgeous house!"
Will definitely be back and would recommend. Really helpful with the baby too, finding the cot etc. Thanks!
Cat, Chloe, Isla, James, Sam and Dee
TestimonialSep 2020
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"Great base, Great house!"
Another great two weeks in Cornwall many thanks.
The Shaws
TestimonialAug 2020
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"Spotless, perfect, very peaceful, we all thoroughly enjoyed our stay and found plenty to do."
Would certainly recommend Carbis Bay Holidays
Helen and Peter.
TestimonialAug 2020
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"Great stay at Rosewall Retreat!"
House is lovely, will be returning! Great location for St Ives. Thank you Carbis Bay Holidays! The Smith & Dold Family.
TestimonialSep 2018
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""A lovely stay at Rosewall Retreat which is modern, stylish and well equipped property (perhaps some young children's games and books for rainy days) A bit of a walk into town and back but kept us all fit and worked off the ice creams!"
We did catch the 'singing' bus when it was in town, which cost £3 for 2 adults and 2 children. St Ives is beautiful with lots of wonderful beaches, things to do and places to ear. Porthmeor beach best for body boarding. Recommend Hub Box for burgers, Cafe Pasta & Pizzeria, fish and chips places near RNLI on the front and Pedn Olva towards Porthminster beach, to and Alba bar for happy hour. Children do not want to leave. Would recommend and visit again, thank you!"
TestimonialAug 2018
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""Lovely house, super views, fantastic weather, we couldn't ask for more from our stay."
Plant to stay here again!"
TestimonialAug 2018
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""A lovely property in a peaceful part of St Ives."
We had a fantastic holiday!"
TestimonialAug 2018
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""We have loved our stay here in Cornwall."
The house is beautiful 5 star. We will definitely be back."
TestimonialAug 2018
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""Beautiful property, stylish and modern."
A short walk into St Ives, the hill back in is massive. Highlights include coastal walks and seeing the tin mines. Had a water leak slow response and more concerned with new people moving in then us all in all good holiday home"
TestimonialJul 2018
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""Stunning property!"
Very clean with excellent facilities. We have loved our stay here despite the sun hiding for most of the week. The house is a leisurely 20 minute walk downhill to St Ives center but may take an extra 6 to 8 minutes back home - taxi fare is only £5 to £6 pounds. Highlights include St Ives center, Mousehole and Porthmeor Beach. Highly recommended. Thank you Carbis Bay Holidays"
TestimonialJun 2018
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""Superb property and location."
Extremely well equip, great views, spotless.
Great holiday and will certainly"
TestimonialMay 2018
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""Rosewall Retreat is a fantastic place to stay, both cozy and contemporary!"
We took a short walk into St Ives to see the Christmas lights and visit the recently re-opened Tate Gallery. It really is a wonderful place to stay at this time of the year. We highly recommend a walk up Rosewall Hill where we were treated to an amazing view of St Ives and the sea beyond. Definitely returning in 2018!"
TestimonialDec 2017
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""Had a wonderful stay for 7 days in November."
The house was clean, stylish, well-appointed and perfectly located for both St Ives and walks in the countryside. Would definitely recommend this place to others and we are already planning a return visit next year! Highlights of our stay included The Tate in St Ives and Mousehold! Many thanks"
TestimonialNov 2017
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