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"Kids say they liked the views, they liked the cute decorations and pictures, it was comfy, Netflix worked, they liked the pool and used it everyday."
They didn't like the fan in the bathroom going off for ages, there was something spilt on the wall in their room and one bed felt wet. Bedrooms felt a little damp. Couldn't find the instruction booklet for washer/dryer. Shower room toilet cistern water continues if flushed intermittently. Lounge rug was rucked so we lifted the anti-slip net which seemed to be the issue. Apart from these minor issues we very much enjoyed our stay.
Reviewed by David3.8★Aug 2024
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"The property was well equipped and clean."
We felt very comfortable during our stay. The surroundings with the use of the balcony were also very pleasing.
Reviewed by Paul4.1★Jul 2024
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"What a lovely lodge, it was very warm."
The shower over bath was either extremely hot or extremely cold so just used the other shower which was great. There was no toilet roll holders in either bathrooms but pictured. I would suggest a dark rug by front door especially as grass was strimmed 3 days we were there and left around lodge. Pool was clean, not very deep though. Staff friendly on site. Overall good lodge for 3 star stay.
Reviewed by Kirsten3.1★Apr 2024
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"Holiday property was fairly cleaned unfortunately the wifi didn't work but wasn't a major problem ."
Lots of leave on the balcony can do with a bit of sweeping. Overall we were satisfied with our holiday accommodation...however the shared swimming pool was a disaster which ruined our holiday. There was a large punjabi family of 15 running wild in the pool and staff sitting there didn't intervene and all swimmers had to leave because of them. No one rinsed themselves before entering the pool which wasn't hygienic.
We are sorry to hear the wifi was not working for your stay, had we been notified of this we would have most certainly looked into this for you.
Property Owner
Reviewed by Rupesh3.4★Dec 2023
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"The lodge was exactly what we needed for our week away - shame the weather ..."
The lodge was exactly what we needed for our week away - shame the weather wasn’t the best but it didn’t dampen our spirits
Reviewed by Karen5.0★Sep 2023
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"Place was nice but need a lot of improvement such as:
-Upgraded boiler which doesn’t finish hot water after 2 people shower."
This was a huge problem with 6 people living there.
-bedroom opposite/Next-door the double room had a leak from the top of the window coming into the bedroom. Had to use a towel so it doesn’t wet the floor or bed.
The bathrooms were quite dirty, lifting toilet lid had dirty stain. Bed linen was as dirty double bedroom linen had yellow stains and the bedroom next door, on one of the beds had a massive yellow stain on the mattress which showed through the bed sheets.
-duvets are quite old needs new.
- place is quite dusty had to dust when arrived due to children.
- tv was not working, kept freezing and glitching. Would suggest to put Sky or something with channels that work.
Plates and utensils some was dirty that we had to re wash them.
-bedroom near main entrance ceiling would move when someone would be walking upstairs.
-Mattresses was quite uncomfortable
-brai stand was very dirty had wet tissue and disgusting things inside showing it hadn’t been cleaned at all. Would be ideal to put them inside in a rainy season than leave them outside.
Thank you for your review. There would unfortunately never be enough hot water
for six consecutive showers but no guests have ever complained about this
before. Some guests leave the immersion heater on all the time which is not
recommended, a couple of half hour boosts per day should give enough hot
water for everyday use. In any event a plumber was called out and replaced
the thermostat in the immersion tank on Christmas eve evening. Mattresses are notoriously difficult and impossible to please everyone. The
duvets are replaced regularly and are definitely not old. We will have the seal of the window checked for a leak. We are very surprised by the issues raised about cleanliness. The property was fully checked beforehand and was
spotless.
Property Owner
Reviewed by Sharon2.2★Dec 2022
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"The property was lovely, a home from home."
A real gem.
The only thing I would say is the check out time of 9am is a little early, especially as we are asked to strip beds ect, the holiday ends with a busy early morning.
Thank you for taking the time to leave your feedback, we are pleased you found Valley Lodge 44 to be, a home from home. We have taken note of your comments, and will give the check out time some consideration.
Property Owner
Reviewed by Jason5.0★Nov 2022
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"We come to Cornwall every year and this was one of the best stays we've had."
The cottage was fantastic. Lovely layout with all the home comforts and beautiful surroundings. We would definitely come back!
Reviewed by Nick5.0★Oct 2022
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"We stayed for a week in valley lodge 44 and it was perfect!"
On arriving to the property it was completely spotless.
The lodge is well presented, the carpets look brand new and it has been well maintained with what look like quite a fresh coating of paint. It was also equipped with everything you would need for a stay.
The lodge is located perfectly, even though many families can be seen on the site, the site is very quiet and peaceful.
Overall, the lodge was 10 out of 10, spotless, well maintained and looked after property in a perfect location
Reviewed by Emily5.0★Aug 2022
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"Parking spaces was an issue, trying to find a spot to park."
Hi, we do not advertise the property with it's own space unfortunately, but we do advise to park a short walk from the property and you are able to unload outside. - Cornish Cottage Holidays
Property Owner
Reviewed by David5.0★Aug 2022
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"Generally very good but Cleanliness let it down sheets felt damp, and the whole ..."
Generally very good but Cleanliness let it down sheets felt damp, and the whole lower floor smelled damp, mould in the bathrooms as the extractors weren't working, the balcony was full of spiders webs and generally very dirty, the heating/water were very good, it's a shame really, because with a bit of TLC lodge 44 could be a really nice place to stay
Thank you for your feedback, we are sorry to hear of the issues you encountered during your visit to Valley Lodge 44, all of which could have been rectified had we been notified during your stay. We have spoken with the owner who will discuss your comments with his housekeeping and maintenance team.
Property Owner
Reviewed by Paul3.1★Sep 2021
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"The property would benefit from some bathroom updating, and repairs including power washing decking, new toilet seat and bath panel."
Reviewed by Michael4.1★Jul 2021
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"Friendly and helpful staff at reception, bar and poolside."
Great quiet break post lockdown with the children and dog.
Reviewed by Frazer5.0★Oct 2020
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"Accommodation wasn’t as clean as it should have been and there was no view over the valley as the trees had grown to tall."
Also the accommodation is on a very steep hill and quite a walk from where you have to park to the accommodation with all your luggage.. not possible to park outside to unload on this specific accommodation as the hill is too steep
Thank you for taking the time to complete your feedback. We are sorry to hear that you did not find the property as clean as you expected, had you notified us or the owner during your stay of any issues we would have been more than happy to try and rectify this for you. Reference to the parking situation is mentioned in a previous response.
Property Owner
Reviewed by Hazel3.8★Sep 2020
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"An excellent holiday in every way."
Well done.Will definitely see you again !
Reviewed by John5.0★Sep 2020
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"We had a wonderful week in lodge 44, the accommodation was very well equipped and comfortable."
We used the swimming pool, teenagers loved this. Unfortunately we could not use the games room. We made use of the outside areas by playing rounders. The site was lovely, the restaurant food was really good. We did some many activities nearby, aqua park, water park, zip line and lots more. Overall we had a fantastic family week away. Would highly recommend and happily return.
Reviewed by Teresa3.8★Aug 2020
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"The lodge itself is spacious and very well equipped, with lots of added extras, however, it smelt very very damp downstairs."
The smell hit you as soon as you opened the front door.
Also, I feel, the description of access is very misleading. There isn't any vehicular access to the property and to get to the lodge from the car parking you have to walk quite a distance, including up some steps (which for my Dad who has knee issues was quite difficult and caused him great pain). Obviously if we had know how difficult the access was we wouldn't have booked that particular property.
Thank you for your feedback, I can assure you we take all comments seriously and follow up as necessary.
We are disappointed that on arrival there was a smell, this has been investigated although the smell had dispersed on inspection. It is important to keep properties ventilated and we will add a note to ask guests to do so during their stay when possible.
The access from the car park consists of a short walk and some steps although this can be avoided. A guest with mobility problems can be dropped off nearer the property where there would be no steps and a short 20 metre (approx) walk to the property.
Property Owner
Reviewed by Nicky2.8★Aug 2020
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"We thought beds were very hard both of us have suffered bad backs."
The bedrooms downstairs were very musty and cold we had to use central heating in august in morning and evening. The DVD player did not work, and fridge had seen better days broken shelves.
Reviewed by Linda2.2★Aug 2019
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"The cottage was just what we wanted and expected
It was equipped with ..."
The cottage was just what we wanted and expected
It was equipped with everything we needed and very comfortable
The site was lovely and we especially enjoyed the swimming pools
We highly recommend this property
Reviewed by Clare5.0★Jun 2019
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"Disappointed with overall cleaniness."
TV / DVD wasn't working but maintenance came up with a replacement. However this should have been dealt with before our arrival since the owner was aware of the problem. Silly things like no batteries in the kitchen clock, overflow on shower WC needed attention, two socket points didn't work and upon arrival the lodge smelt musky
Thank you for letting us know that the Lodge needed attention. We are happy to confirm that the new extractor in the bathroom and recent hot weather have addressed any damp smell. We’ve also talked to our housekeeping team about general cleanliness. Batteries and power points have been checked and a number of improvements have been made. We look forward to welcoming you back to the Lodge for another excellent holiday.
Property Owner
Reviewed by Rosemary3.4★Jun 2019
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"Yes the tv didn't work."
It was reported but unfortunately it wasn't fixed during our time there.
Although the site was lovely it was very steep and parking was at the bottom of the hill.i wish I had been aware before we booked!
The pub was lovely and the meal we had very tasty. My grandchildren enjoyed being able to have have a wander safely.
We had a good time and it was relaxing.
Thank you for your feedback. We’re delighted that your grandchildren enjoyed their holiday so much, and wanted to let you know that we’ve put a new TV/DVD player into the Lodge.
Property Owner
Reviewed by Patricia5.0★May 2019
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"My wife and I needed to spend a few days on the Cornwall/Devon border."
The lodge is located in a forested area and is very quite and peaceful. We were surprised to find the lodge had everything we needed from toothpicks to a welcome packet of biscuits.
There is also an onsite pub which also serves good quality food
Reviewed by Nick5.0★May 2019
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"We had a fabulous time away, the lodge was cosy and comfortable and as described."
The lodge was also very well equipped, a home from home.
Reviewed by Cathy5.0★Oct 2018
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"Such a beautiful lodge."
It was like home from home. The one thing it could do with would be a washer dryer but apart from that it was great.
Reviewed by Karen5.0★Aug 2018
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"We had an excellent week and 44 Valley Lodge was everything we could have hoped for."
I would suggest that directions should be given to Gunnislake which is much closer than Callington which is some way away. The surrounding area provides plenty to see and do for all ages and I would thoroughly recommend it.
Reviewed by Bernard5.0★Jul 2018
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"Lovely place to relax."
Quiet, peaceful with great views. Restuarant serves good food at reasonable prices and good service. Swimming pools fab. Close to lots of interesting attractions. There is a shop on site but it's only 5 minutes away from major supermarkets.
Facilities within the lodge were excellent, tea, coffee and sugar were there, on our arrival, for a welcome drink. Plenty of crockery, cutlery and cooking items available.
We really enjoyed our stay and would love to return in the future.
Reviewed by Kathleen5.0★Jun 2018
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"Just the sofas that were well worn and uncomfortable with springs sticking up inside the cushions."
Everything else perfect, a well equipped lovely lodge with lots of nice touches. Great site and peaceful setting.
Reviewed by Pippa4.7★Jun 2018
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"The villa was a bit tired and needs an upgrade."
Disappointed that there was no dishwasher and the showers were just about ok. This was too overpriced even for half term. More ideas of what to do would have been useful. Parking was tricky at times. Double bed rock hard and sheets uncomfortable.
However, it just met our expectation as it was clean and presented well overall. We had a relaxing week despite the poor weather.
Reviewed by Samantha3.8★May 2018
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"It would of been good to have had free WiFi."
Also to be told where the parking was as we guessed that it was one of the nearest parking areas as you pass the property. To have had a hot tub would of been amazing as I saw others that had them, and if I was to book again I would look at the cost with one of these included. Otherwise everything else was great.
Reviewed by Stephen3.8★Apr 2018
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"Holiday Lodge was great value for money and perfect location for exploring the border areas between Devon and Cornwall."
Lodge had everything required for our family holiday and a good selection of DVD's and games for use.
Reviewed by Martin4.7★Feb 2018
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"It was in a lovely location, well equipped."
Perfect for a family of five plus Grandad and a dog.
Reviewed by Jane4.4★Feb 2018
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