Valley Lodge 61

31 Customer Reviews

• "We stayed as two families the lodge was well equipped, and comfortable, and had a lovely view."

  We really enioyed using the onsite facilities and had a lovely time exploring Cornwall.

  Hi Rachael. Thank you for your nice comments, glad you enjoyed your stay with us. Kindest regards Colin and Karen. Property Owner

  Reviewed by Rachael5.0★Oct 2024

• "When we arrived at the property, we were pleased with the general look of the park and the surroundings."

  On the inside, however, it was a completely different story. The smell of damp (which had been mentioned in at least one other review) was present as soon as we walked in, but wasn’t too bad on the first day. In the kitchen, there were lots of unclean glasses and crockery, the fridge was dirty and we spent the next couple of hours cleaning the kitchen….not ideal at all!!!! The rest of the property was pretty good, though there was mould on the ceiling of the main bathroom. The property was quite spacious and would have been a great place to stay had the damp feel of the property got worse as our holiday went on. It became so bad, that even our kids were commenting on it. On the positive side, the property accommodated 2 adults and three teenagers and the park itself was well maintained. On the negative side, the damp, unclean kitchen, mould in the bathroom and a couple of worrying rotten timbers on the balcony left us disappointed with our holiday…..so much so, that we left a day early because we didn’t want to sleep in a damp environment.

  Hello Roy. I'm very sorry to hear of your experience, I can only apologize about the unclean state of the kitchen, I have spoken to housekeeping about your concern. We have been waiting to install a positive input ventilation unit, which has now been installed in the lodge and should eliminate the problem with any damp issues. Regarding the rotten timbers you mention, these have been arranged to be replaced asap. Property Owner

  Reviewed by Roy2.2★Aug 2024

• "Dampness in the back bedroom wall, which made the whole ground floor smell like mould, someone tried to mask with strong chemical air freshener prior to us arriving."

  Living room carpet had a terrible smell near balcony door.(Thankfully we left our pet at home or we maybe blamed for this).Work surfaces, table etc felt sticky on arrival, but easy wiped.Stained duvets in all rooms, some on duvet covers.(we have photos) Apart from these issues, everything was provided satisfactory.

  Hi Alexander. Thank you for you feedback, owing to the position of the back bedroom it does suffer from a bit of natural sunlight, which normally is not a problem, we do not use any chemicals only the normal plug in air freshers. Pets have always been welcome in the lodge, we have found that sometimes owners have not always been as responsible as we would have liked. The issue regarding the duvets has been reported to housekeeping and has been acted upon. Regards Colin and Karen. Property Owner

  Reviewed by Alexander2.2★Jul 2024

• "The lodge was very clean and comfortable with great views."

  Hi Sarah. Thank you for your nice comments, glad you enjoyed your time with us. Kind regards Colin and Karen. Property Owner

  Reviewed by Sarah5.0★Jun 2024

• "The lodge was lovely as expected and a good size for us."

  The ground floor does smell of damp and owner has done a really good job of providing plug in air fresheners to hide it. Unfortunately we were so busy visiting places that we didn’t get to make the most of the facilities onsite. But generally a good base for a family break.

  Hello Bridget. Thank you very much for your kind comments, hope to see you again some day. Regards Colin and Karen. Property Owner

  Reviewed by Bridget3.8★May 2024

• "We had an absolutely amazing stay at 61 Valley lodge (treetops) a beautiful, well maintained home from home."

  The views from the terrace are spectacular.

  Hi Danielle. Thank you so much for your lovely comments, glad you and your family enjoyed your time with us. Kindest regards Colin and Karen. Property Owner

  Reviewed by Danielle5.0★May 2024

• "Negatives: There was a very unpleasant musty, wet dog smell on arrival that took a good few days to dissappear."

  The shower head in the main bathroom kept moving when showering which was annoying. The WiFi code provided on the email was also incorrect. No hand towel / bath mat provided. Positives: lovely views of the Cornish countryside, good size kitchen and living room.

  Hello Victoria. Thank you for your comments, I have checked the WiFi code that you received in my email and found it to be the correct one, as for the hand towel/bath mat missing this was an oversight and could have been easily rectified by calling the housekeeping team or myself. The one thing that I cannot understand is the smell you describe, after checking previous bookings the last time any dogs were in the lodge was Christmas/New Year, the lodge is then shut down for two months to allow for any maintenance/redecorating. You and your family were our first guests this year and before your arrival the lodge was deep cleaned, all soft furnishings, ie, curtains, cushions etc. were sent to the dry cleaners, also all the carpets were professionally cleaned throughout the whole lodge, my wife and myself personally went to the lodge a few days before your arrival to check on things and in our opinion everything was in good order. Sincerely hope this did not distract from you enjoying your time with us. Property Owner

  Reviewed by Victoria2.8★Mar 2024

• "This is a fantastic lodge."

  Very well equipped and spacious. We loved our stay there and are hoping to return. The WiFi is very good and the lodge was lovely and warm.

  Hello Vicky. Thank you so much for your lovely comments, it does mean a lot to us, very glad that you enjoyed your time with us. Regards Colin and Karen. Property Owner

  Reviewed by Vicky5.0★Oct 2023

• "We had a lovely holiday."

  Everything was as expected and we had no issues. The information received in advance of our stay was very helpful. The property was big enough for our two families to be comfortable during our stay. The kitchen was well equipped with everything we needed and it was lovely to find additional touches here and there such as washing tablets, Torches, light bulbs and mini ladder etc all in case they were needed. We couldnt quite work out how to use the dryer for our clothes, however we used the washing line, pegs and maiden, which we preferred anyway. I would highly recommend this property.

  Hello David. Thank you for your lovely comments, glad to hear that you and your family enjoyed your time with us, your welcome back any time. Kind regards Colin and Karen. Property Owner

  Reviewed by David5.0★Jul 2023

• "We were give the wrong key lockbox code bit once we got the key it was a beautiful lodge and would highly recommend."

  Hello Kenny. Sorry to hear about the key code misunderstanding it was changed recently, glad to hear that you enjoyed your time with us thank you for your kind words. All the best Colin and Karen. Property Owner

  Reviewed by Kenny5.0★Jun 2023

• "Lodge was like home from home."

  .. everything you needed and more...very clean up to date appliances...6 ladies girls trip we all had an excellent week lodge location central for all our trips out...on site facilities excellent ...reasonably priced food and drink great!!! Found out new Cornish local... Colin the owner was Great when we had 1 technical issue...would highly recommend

  Hi Caroline. Thank you for your lovely comments, it does mean a lot to us, glad you and your girls had a good stay with us, and enjoyed your time in Cornwall. All the best Colin and Karen. Property Owner

  Reviewed by Caroline5.0★May 2023

• "The lodge was excellent."

  Clean and well equipped. My only criticism was that there was no linen airer, not everyone likes to use a tumble dryer

  Hello Clare. Thank you for your nice comments, also bringing to our attention the lack of a linen airer this has now been rectified. Kind regards Colin and Karen. Property Owner

  Reviewed by Clare5.0★Apr 2023

• "The house is in a nice location, close to places to visit and would recommend Jamaica Inn and Tintagel."

  The bedrooms are on the first floor, so you will hear people moving above. The living room is very big, and the attached balcony was a nice place to sit in the evening. There is a balcony attached to the master bedroom as well. The dishwasher and washing machine were good, though I could not locate anywhere to dry the washing so had to use the bathroom radiator. Having two bathrooms was good, one of which is attached to the master bedroom through a door, so very easy access. The only problem was the TV reception, some channels would not sync so could not be viewable. Overall, well worth booking especially given the landscape close the house.

  Hello Margaret. Thank you for your lovely comments, glad that you enjoyed your stay with us, can I point out that the washing machine is also a tumble dryer, due to the location of the lodge the TV reception can sometimes break up on some channels. Property Owner

  Reviewed by Margaret3.4★Sep 2022

• "Lovely property."

  Size and layout brilliant, site has swimming, pool tables, pub serving delicious food, only disappointment was driving distance to beach. Site was lovely for walks and chillout time.

  Thank you Samantha. Glad that you enjoyed your time with us, thank you for your nice comments. Property Owner

  Reviewed by Sam4.7★Sep 2022

• "Lovely, spacious and comfortable lodge."

  Well equipped. Lovely surprise to find a dishwasher too! The listing would benefit from adding that there is a washing machine in the lodge. Great location to explore the local area from. A great stay

  Hello Ellen. Thank you for your kind comments, that means a lot to us, nice to know that you enjoyed your stay with us. Regards Colin and Karen. Property Owner

  Reviewed by Ellen5.0★Aug 2022

• "Once there we noted that the access down to the lodge and up is VERY steep although this is stated on the details it needs to state that its not at all suitable to anyone with any kind of mobility issues."

  We were surprised that in a 2 week stay with 7 of us in the property there was no assumed bed change and towel change with no offer of a bathroom clean at all. Also the details implied that the coast was only 10 minutes away. We were there for 2 weeks and found no coast that close. The closest we found was seaton beach which was 30 minute drive.

  Hello Robert. Thank you for your feedback, I have been in touch with our housekeeping team and they assure me that a changeover was done for the towels and bed linen after week one, however they do not do a lodge clean until the end of your stay. The web page has now been adjusted to say that the access is not suitable for people with mobility issues, also the fact that the coast is 10 minutes away has been deleted from Sykes's web page. Thank you for bringing these matters to my attention. Hope this did not distract from your enjoying your holiday with us. Regards Colin & Karen. Property Owner

  Reviewed by Robert3.4★Jul 2022

• "Overall we had a good time,4 ladies on our first holiday together."

  The place was nice,but a couple of issues regarding the settees in the living room,the legs were broken on all three of them,we felt we had to be extra careful when sitting,now for us ladies who I might add are all very mature in our ages,it was a little awkward at times,and also funny...the resort itself was nice,the paths and roads were very steep,we found this a massive problem with walking out and about,so much so we only managed it once.anyway on a lighter note we did enjoy our stay in this property. Would we stay again , proberbly

  Hi Denise. Thank you for your feedback, all comments are welcome, I'm very sorry about the legs on the settees. these have now been repaired, we do intend to replace all settees asap. Hope this did not spoil your stay with us. Kind regards Colin & Karen. Property Owner

  Reviewed by Denise2.5★Jun 2022

• "We all had a wonderful stay, it was a cosy little lodge perfect for a little family to spend time together and enjoy the surrounding areas."

  Was very peaceful. The lodge itself was very clean and tidy, everything necessary in a household was there when and if needed. Was helpful to find a local Tesco just a few mins drive down the road. Local little shop on site and a lovely little pub which had friendly people. Overall was lovely to get away for the week would definitely recommend for anyone wanting time away from everything, more than a little peace and quiet and time to spend with family.

  Hello Jean-pierre. We are very happy that you and your family enjoyed your time with us, and thank you very much for your kind review, it does mean a lot to us. We hope to welcome you back at some time. Kind regards Colin and Karen. Property Owner

  Reviewed by Jean-pierre5.0★Apr 2022

• "Brilliant property, perfect for us as a family, great location and we are eager to return soon!"

  Loved it!

  Hi Ben. Thank you so much for your nice comments, we will more then happy to invite you and your family back at any time. Kind regards Colin & Karen. Property Owner

  Reviewed by Ben4.7★Apr 2022

• "We spent a lovely new year break here with friends, the property was cosy and clean with everything we needed for our stay, the kitchen was well equipped and the bedrooms were all comfortable."

  Lots to do in the surrounding area, we had a great day out at Plymouth. The lodge was a good base to socialise and relax.

  Thank you Susan for your very nice remarks, glad that you enjoyed your stay with us, Regards Colin and Karen. Property Owner

  Reviewed by Susan4.7★Dec 2021

• "We had a wonderful week in Cornwall and Valley Lodge 61 exceeded our expectations."

  Really clean, really spacious, really comfortable and had everything we needed plus more than we have ever had at any other rental home. The site was perfectly clean and ourselves and our dogs loved it there. Will definitely be back on our next visit to Cornwall/Devon

  Reviewed by Carol5.0★Oct 2021

• "Access to the property is difficult for anyone not good on their legs."

  Quite a sloping narrow pathway one side of the property not suitable for anyone who uses a mobility scooter and a difficult hike with bags and cases from the car park. The other access is up about eleven steps, also very difficult with baggage. The car park this side was also continuously blocked by vehicles from the next lodge. Inside the property was well equipped and comfortable, some big spiders though from the woodland !!. Not a place I would revisit.

  Reviewed by Geoff3.8★Sep 2021

• "Lovely holiday park, accommodation was comfortable and a great base to explore Devon and Cornwall"

  Reviewed by Roxanne4.1★May 2021

• "Very unkempt outside, gutters full of leaves and weeds."

  Thick Leaves on the pathway to the house and surrounds which were all carried inside on our shoes. Would have expected this to be remedied before our arrival. Both decks were also very untidy and could have been swept. The inside of the house decoration wise is lovely, bed linen nice and clean. All electrical appliances in good working order, kitchen worktops looked clean but when we came to wipe them down we found they weren't. Vacuum cleaner emitted a terrible smell on use we found the bag inside absolutely full to the brim. We eliminated this by putting a new bag in. Surely this should have been checked and emptied if it had been used before we arrived. I think house keeping needs checking out.

  Thank you for taking the time to send us your feedback. As the leaves are currently falling off the many trees that surround the property, it is a constant job clearing the leaves, as you can imagine, although the grounds maintenance team do try to keep on top of it. We are pleased that you liked the decoration, found all appliances to be in good order and, as always the bed linen was fresh and clean. The owner is talking to his housekeeping team regarding the worktops, if you had informed us at the time, I can assure you we would have asked the cleaning team to return. Once again thank you for your comments, we do hope that you will holiday with us again in the future. Property Owner

  Reviewed by Janet3.1★Sep 2020

• "The holiday itself was lovely Accommodation was clean and relaxing."

  The description included bunk beds which h turned out to be a double bed , actually was better for us, also told no washing machine and there was one so could of taken less luggage . Which would of been nice to know . However, the problem we had was not being able to contact Sykes for any information , I understand the problem with covid 19 But when we paid £2000 fro a family holiday , it would of been nice to had the phone answered or an email reply.

  Thank you for taking the time to leave your feedback. We are pleased to hear that you enjoyed your stay at Valley Lodge 61. We have now updated the listing to include the washing machine and the new double bed which was added earlier this season. Thank you for bringing this to our attention and sorry to hear you had trouble reaching us to report this during your stay. Property Owner

  Reviewed by Michelle4.7★Jul 2020

• "After a long drive , we arrived at valley lodge 61 and were pleasantly surprised at how big and spacious the lodge was , it was like home from home , the little touches like the leaflets were a lovely idea ."

  Their was 7 of us on this holiday and we all had enough room and everything that we needed, the beds were very comfy and it was equipped to a high standard , we often find that when you take dogs as we did you don't always get the same level of quality but in this instance we did , thanks so much for a great holiday , we will definitely be coming back. .

  Reviewed by Martin5.0★Sep 2018

• "A very nice location, pleasantly pleased with the lodge and it's facility's."

  Very well equipped

  Reviewed by Colin4.7★Jun 2018

• "Having had a very stressful journey down from Norfolk we were all presently surprised with Lodge 61."

  However we found it difficult to locate "it" on site and felt more site maps/boards should be placed near entry gate. Also we would have liked to have re-cycling bins available. We are used to recycling most of our household ,food and garden rubbish here at home. We felt very guilty putting it all in together in the only available "wheelie bin". Apart from the previous comments we thoroughly enjoyed our week in Cornwall and the peace and quiet the brochure promised.

  Reviewed by Mary Teresa5.0★May 2018

• "Sykes was very helpful with the booking."

  unfortunately, we had to change to a larger property two weeks before and they went out of their way to accommodate us, as we feared we may have had to cancel the holiday. The lodge was, spacious, clean and comfortable, the only problem we found with 3 families going away together with just two cars, there was not a great deal to do in walking distance, there was a bus stop at the entrance, there is also a train station on the outskirts of the town (but we did not view the timetables or use either of them) Beaches were at least half hour drive away. Although there were some beautiful walks in driving distance. We ate in most evenings but did go to the restaurant on site once the food was really nice and not badly priced, the staff were very helpful and friendly, going in April 14th-21st was reasonably quiet both in the restaurant and around the grounds, which the staff worked very hard to keep clean and tidy - daily. Due to the stream running alongside the lodge premises, during the evenings there were a lot of gnats (this is an observation, not a complaint, so don't forget your insect candles for evenings on the balcony and sprays or creams). And the views of the sun rising from the balcony in the morning was amazing. The kids made the most of the swimming pool and games room and the adults spent time in the gym. It was surprising how many places were dog-friendly this made our holiday stress free, as dogs are not allowed to be left alone in the lodge (our little Jack Russel had a wonderful week) she was allowed in the site restaurant, and restaurants near beaches (but do check if dogs are allowed on beaches before planning your day) she was not allowed on one of them. Tescos Superstore is a ten-minute drive away, close to the high street shops, where there was also a Waitrose, Subway, kebab takeaways, as well as the usual pharmacies and pubs - returning from our daily trips out we came across a few Aldi's and Morrisons. (car parks cost around £7 for the whole day, so keep plenty of change handy there is also a charge at some of the national trusts for parking) I would definitely recommend the lodge and the site, we will definitely return.

  Reviewed by Sandra5.0★Apr 2018

• "The lodge was beautiful."

  It was so clean and tidy. The bed was so soft. I miss the bed already.

  Reviewed by Hannah4.7★Apr 2018

• "Super break in a lovely location."

  Recommended.

  Reviewed by Graham5.0★Mar 2018

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