Fernhill Lodge

42 Customer Reviews

• "Great"

  We are pleased to see that the property was great! We hope to see you again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Selina4.4★Sep 2024

• "It is a beautiful house in a beautiful location!"

  Easy to get to and in a peaceful spot! Hot tub and huge balcony was lovely, overlooking Carbis Bay! It is very well equipped with crockery, cutlery, etc and with most things that you would expect in a holiday let including dressing gowns, but no basic cleaning materials, no washing up liquid, no basic condiments - oil, herbs, etc, no hand wash. However, the dishwasher was broken on arrival. We were phoned and told this. Engineer was there when we arrived without the correct testing equipment and then returned 4 days later, diagnosed the problem, new pump needed, said it wouldn’t be fixed before we left. Still had 3 days of the holiday left. We were very surprised that parts couldn’t be ordered with next day delivery. Sykes were not interested at all in trying to get it sorted with any urgency. The bottom line is that we had a lovely time, just disappointed in Sykes’ attitude. The house is also up for sale so they may not look at replacing it.

  Thank you for you for taking time to give us feedback we shall look into the points you raised to improve upon for the future. We are glad that overall you did enjoy your stay. The Carbis Bay Holidays office is local to the area and is open 9-5.30 Monday-Saturday and can be reached on 01736 630015. We hope to see you again the near future. Kind Regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Hannah4.1★Feb 2024

• "We had a lovely holiday."

  It has an amazing view of Carbis Bay and the hot tub was a lovely. Great location to walk into St Ives. We were just disappointed with the cleanliness and maintenance of the lodge. It had cobwebs everywhere, dead flies on the window ledges. Dust on the bedside lamps and shades. Toilet not flushing correctly, spot lights not working, bedroom blind broken, broken plug socket in the bedroom and the sofa felt unstable! This was all reported. The property is looking very tired and needs a freshen up, but this could be due to it being for sale.

  Thank you for your feedback, we are so pleased that you enjoyed your stay and the area. We were sorry to hear you did not find the property up to our usual standard however were so pleased that one of the local Carbis Bay Holidays team and the housekeeper were able to attend and sort these areas straight away. Thank you again and we hope to welcome you back in the future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Rebecca2.5★Oct 2023

• "Fabulous property, loved the view, the hot tub, open plan living area and it was so quiet/private."

  Well equipped kitchen but no hand wash, kitchen spray supplied. Only 30 min beautiful walk to St Ives or hop on the train in 5. We had a truly wonderful week as a couple but if house full as a 7 only having one very small ensuite and one bathroom would be a challenge. Hope to return, many thanks. And thank you for the awesome weather in October, so so lucky.

  We a pleased that you found the property to be fabulous and had a good time. We hope to welcome you back again in the near future. Warm regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Joy-ann5.0★Oct 2023

• "Such a great place with exceptional views over the bay."

  The decor inside was really lovely and modern. Within walking distance of St Ives and all the local attractions. Highly recommend.

  Thank you for your feedback we are glad you had a good time with us. We hope to see you again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Sarah5.0★Oct 2022

• "The property is lovely, well laid out and beautiful views, comfy sofa area in living room and plenty of outdoor seating, comfortable beds and clean bedding but we felt the house is in need of a freshen up, certain areas look tired."

  the BBQ was old and very weathered and put us off using it, the outside cushions needed a clean, there was a screw coming out of the bottom of the bathroom cupboard, black mould along the back of the sink and the sink and the bath were marked, not dirty but marked from so much use, the fan blades were really dusty. lovely stay we really enjoyed our holiday but the place just needs a little TLC.

  Thank you for taking the time to leave Feedback following your recent stay at Fernhill Lodge and we are so pleased that you really enjoyed your stay. We are however very sorry to hear that the property did not meet our usual high standard of cleanliness and we have passed your comments on to the Housekeeper that looks after the property for their attention. We hope to have the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Anna3.8★Jul 2022

• "Great house and place to stay."

  Our only negative comment would be the place should have been cleaner. The outside furniture (apart from the hot tub) was very dirty including the cushions. The windows were really dirty and the house was ok but could have been better.

  Dear Mr White Thank you for your feedback following your recent stay at Fernhill Lodge. We are pleased you found it a great place to stay. I will pass you comments on to the housekeeper. Kind Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Dave3.4★Apr 2022

• "Very comfortable well equipped property, with fabulous views."

  The kitchen had great equipment for cooking, the only thing missing was some mugs to drink from. Perhaps I drink a cup of tea quicker than some people - but for me a cup is not big enough :-) We heard strange noises a couple of nights and thought someone was upstairs, but after reading the guest book we saw that someone else had worked out it was the chairs on the uneven balcony surface rocking back and forth in the wind! It honestly sounded like someone was bouncing a ball on the ceiling. It didn't keep me awake but I did wonder what it was until I read the guest book. Might be worth putting something under the chair legs to even them out, or at least warn people of this in the notes so they can move the chairs at night if it bothers them (only happens when it is windy). Some of the instructions in the folder seemed out of date - there was reference to a separate parking area which I can only imagine used to be where the next door property now sits - the description just didn't make sense - we spent quite a lot of time looking for this as we had 2 cars and the turning area in front of the property is very tight. Leaving instructions were also a bit confusing - the folder info said a padded envelope would be provided and to put this in a letterbox by the gate, but I couldn't see where that was, and the email instructions seemed to indicate the key should go back where we got it from (in the key safe), so I just did that. The hot tub was brilliant and we used it a lot - my only comment there is that it would have been nice to have a robe for everyone in the property, rather than just 4 - it is supposed to sleep 7 and we were 6 adults so all using the hot tub, and in March the robes were much appreciated for those who had them! All in all, this is a lovely property in a great location, and we would return. My comments are just small points for improvement to make it even better.

  Thank you for your lovely feedback, it is really important to us. We have addressed the information regarding keys on leaving and hope the instructions are now much clearer and thank you for highlighting this. We do hope to welcome you again in the near future, Kindest Regards The Carbis Bay Holidays team. Property Owner

  Reviewed by Caroline5.0★Mar 2022

• "Fernhill is a lovely house well placed in Carbis Bay for visiting St Ives and the whole surrounding area, including - especially important for us - walking the South West Coastal path."

  The coastal bus stop is only a few minutes walk away; there is a good convenience store nearby; a large Tesco supermarket is about 5 minutes drive away; there is a good pub and a fantastic fish & chip restaurant/take away. For more refined dining, the Carbis Bay hotel's restaurants are close by, too. The house itself is bright, spacious, clean, and has very comfortable beds. We were there for 4 nights in February and so were delighted that the heating and hot water system were very efficient. The covered balcony is a gem, even if February, when we were able to sit out, sheltered from both wind and rain. Would we go back for a longer stay? Resoundingly yes! In fact we have already booked another two weeks in June which we are very much looking forward to.

  Thank you so much for your positive feedback. We are thrilled to hear that you had such a wonderful stay and loved the property and area just as much as we do! We look forward to welcoming you back in June! Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Norman5.0★Feb 2022

• "The whole experience, from my telephone booking to the end of our stay was excellent."

  The person I booked with was friendly, helpful and efficient. The property was amazing, with everything you needed. Little extras make so much difference, robes, Bluetooth speakers, SKY TV and the lovely Christmas tree and decorations. The kitchen was fully stocked with everything you needed, no shortages of cutlery, plates or saucepans. Plenty of towels. I cannot praise Fernhill Lodge enough and will definitely return. I highly recommend Sykescottages as a company and the property we stayed in. We left a day early, as our plans had changed and when I phoned to inform Sykes, the gentleman on the phone was very concerned that we were OK and that there wasn't anything wrong our end - That's excellent customer service. Thank you again, you have added a loyal customer, to, I am sure, a growing list.

  Reviewed by Matthew5.0★Dec 2021

• "Fantastic holiday for all my family thank you carbis Bay ."

  Reviewed by Stephen5.0★Oct 2021

• "This is a spacious, well equipped and modern property with beautiful views across Carbis Bay."

  It was in a great position for exploring Cornwall and the stay was very comfortable. The hot tub was a real treat after a long day of walking and exploring.

  Reviewed by Claire4.7★Oct 2021

• "Lovely house very spacious well-equipped living area and balcony overlooking the picturesque bay."

  Train to st Ives very frequent, convenient and cheap - we made four trips on it.

  Reviewed by Robert5.0★Oct 2021

• "The house is fabulous and we had a wonderful stay - spotlessly clean and kitted out to a high standard."

  The location is perfect - 10 min walk to the beautiful beach down a lovely footpath and wonderful sea views from the house. The only thing we felt was lacking was enough clothes drying space. On a beach holiday we have loads of wetsuits, swimsuits, towels etc along with general clothes to wash and dry. The house could really benefit from a proper tumble drier and a much bigger / second clothes rack. It often rained so trying to dry things on the outdoor washing line wasn’t practical.

  Hi Alexandra, Thank you for taking the time to leave Feedback following your recent stay at Fernhill Lodge and I’m so pleased to hear it was a wonderful stay. I agree Fernhill Lodge is in a great location in Carbis Bay and has great sea views. Thank you for your comment regarding the clothes drying facilities at the property, I have passed this on to the Owners for their consideration. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Alexandra4.7★Aug 2021

• "Amazing house in a great location."

  Well stocked kitchen and we loved the ice maker in the fridge freezer for our cold drinks. Beds were really comfortable and it was lovely to use the hot tub to relax further. Only minor gripe was that the keys weren’t available on arrival (they weren’t in the security box so had to wait around an hour for someone to arrive, just a little frustrating after a 6 hour drive).

  Reviewed by Daniel5.0★Jul 2021

• "Paying a premium rate for the accommodation you have every right to expect everything to be spot on, as the listing does not tell you there may be issues."

  Sadly the fridge/freezer had a fault and was allegedly to be replaced on our departure date. Similarly the hot tub had bits missing, jets not working and its location needed a good clean. I think the Owner should offer a modest amount of compensation if everything is not as you led to expect. The location is possibly second to none and overall we loved being there, little niggles apart.

  Reviewed by Ian4.7★Jun 2021

• ""We are regular visitors to the Carbis Bay and St Ives area and we have booked our last few holidays through Carbis Bay holidays."

  This was the first time we stayed at Fernhill Lodge and we will definitely return. The property is spacious and equipped with everything you might need. Plenty of space to park your car and a short walk to the beach. Fernhill Lodge has absolutely stunning views and the house is clean and well thought out for guests. The garden and hot tub were an added bonus especially as we were fortunate to have some great weather. We really didn’t want to leave after our weeks’ stay and we can’t wait to return again."
  The Shepheard family

  ReviewApr 2019

• ""We always enjoy staying at Fern Hill Lodge the property’ has everything we require and the Hot Tub is the icing on the cake thanks for renting out such a great property!"

  !!"
  Nigel Kind

  ReviewFeb 2019

• "“We have recently returned from holidaying with you and booked the lodge for a relaxing week for both of us and it certainly was."

  The lodge was beautiful, clean and very well equipped everything you needed was there and more. It was a great base for exploring the wonderful countryside of Cornwall. The recent addition of the hot tub was a good move, as after a day of walking and sightseeing, it's lovely to hop in and relax, looking over the bay watching the lights come on one by one in the houses below. I would love return one day with my grandchildren as I'm sure they would love the house and the great beaches Cornwall has to offer. Thank you Carbis Bay Holidays for a fantastic week and hope to return sometime soon.“ H.Taper

  TestimonialAug 2015

• "“We thoroughly enjoyed our holiday at Fernhill Lodge."

  The booking process was very easy and reassuring and allowed the opportunity to pay the final deposit later if need be. The housekeeper, Michelle Moffett met us on the day to show us around and was very welcoming. The property was spotless and presented to a high standard and very well equipped. The hot tub was a nice bonus.” P.Gilmour

  TestimonialJul 2015

• "“The accommodation was excellent, this is the fourth “Fernhill lodge is absolutely stunning."

  I will try and list comments to make it easier to read. The Housekeeper met us on arrival and was lovely and very welcoming. She showed us all around the house and offered some tips on local pubs, walks etc. which was very useful. The house has everything you could possibly want. It is fitted out to the very highest standard and is immaculately clean. The bedrooms are beautiful, with high quality bedding and furniture. The gardens with hot tub and sun loungers was very much appreciated and enjoyed every day. The position overlooking the stunning Carbis Bay would be difficult to top! We enjoyed breakfast on the first floor terrace every morning and took in the spectacular view. We would definitely return to Fernhill and would recommend Carbis a Bay Holiday to everyone. Thank you all very much.“ M.Edwards.

  TestimonialJul 2015

• "“We had a fabulous holiday in Carbis Bay and Fernhill Lodge provided us with everything we needed to give us a memorable and fantastic holiday!"

  The quality of the furniture, fittings and extra touches, like the fresh flowers on our arrival, was first class. The owner of Fernhill Lodge has first class taste in fitting out the house! The house accommodated six of us comfortably. We enjoyed the balcony for breakfast every morning - the view from there is truly superb! Who needs to go abroad, when you can enjoy that while on holiday! The garden and hot tub were a fantastic addition and a big hit with the whole family.” L.Powell

  TestimonialJul 2015

• ""We had a wonderful time at Carbis Bay, The house was truly amazing, everything we expected and more."

  The hot tub was definitely a bonus, we all enjoyed it. Fernhill Lodge was lovely and clean, very light and airy, and very well equipped, the views from the balcony were stunning. We enjoyed breakfast on the patio every morning , listening to the birds singing and taking in the lovely views across Carbis Bay. We found a lovely little pub the Cornish Arms about 10min walk from house, the food was tasty and very good value, the owners were very pleasant made us all welcome. we would recommended it highly. The local Tesco up the road was very handy for any essentials we needed. We enjoyed the lovely walk down to Carbis beach, and had a nice coffee and ice cream at the beach cafe with views to die for. The train ride into St Ives was lovely, very relaxing and again stunning views , only 4 mins journey for £1.00. In St Ives we can recommend the Alba Restaurant for something a little bit special, and the Life boat pub/restaurant for lovely food at reasonable prices. I must mention the Taxis services we used on a couple of occasions, Ace Cars in st Ives very reasonably priced, friendly. and prompt. Overall we had a wonderful holiday, and we will definitely consider staying at Fernhill Lodge again "Pure Luxury"." K. Claire

  TestimonialJun 2015

• ""We were VERY impressed with our holiday in Fernhill Lodge."

  The location is out of this world, the standard of cleanliness was wonderful, it was spotless. The house was spacious. luxurious, and had every conceivable requirement covered. All in all, we had one of our best holidays ever. We visit Cornwall a lot, and my favourite places to visit are Fowey, Padstow, Mousehole, Mevagissy, and of course, St Ives. I love the light and the way that its completely different to anywhere else we visit. The shops/galleries and eateries are great...we bought several things from 'beatengreen' this visit. A new shop/workshop thats been opened. Welcome addition, its 'shabby chic' furniture is funky and fab. As always we ate at Porthminster cafe a couple of times. The quality of the food/views to die for combination wins me over every time. We also enjoyed a lovely carvery Sunday Lunch at The Lifeboat Inn, a pub in the harbour, where the bar staff and waiting staff were really friendly and full of local knowledge." S. & K. Beasley

  TestimonialJun 2015

• ""We have just returned from a great week at Fernhill Lodge."

  This is an amazing house from the fabulous views, to the lovely furnishings, to the location and “kerb appeal”, to the free WIFI and SKY TV, to the general comfort of everyone – almost faultless. Can highly recommend Ben’s Kitchen in Marazion, The Beach Restaurant at Sennen, Godrevy Café, The Cherry Tree Café in Padstow – these all excelled themselves in terms of food and service." B. Foster

  TestimonialMay 2015

• ""We had a wonderful time staying in Fernhill Lodge, all we had hoped for am more."

  It was beautifully appointed and very clean. The administration was very efficient. Overall it was a lovely place to stay and I’d recommend it without hesitation to anyone. Our favourite outings were the Eden Project, surfing at Sennen Cove, the Minack Theatre, the Tin mine and the Paradise Park. We had a particularly good lunch at the Portminster Beach Café and very much enjoyed wandering into St Ives. The trip to Land’s End and St Michael’s Mount were also great. Carbis Bay Beach itself was a huge hit." C Whitton

  TestimonialMay 2015

• ""We had wonderful holiday we had at Fernhill Lodge, Carbis Bay, the house is absolutely stunning with beautiful views across the bay, the location is perfect with lovely walks into St Ives & Lelant and the train was an exciting bonus for our Grandson."

  The house was very clean and tidy when we arrived all in all the perfect holiday to celebrate our Ruby wedding with our family." S. Woodhouse

  TestimonialApr 2015

• ""We had a great week at Fernhill Lodge."

  We found the house to be very well equipped, lovely and clean, spacious and of course, the view is stunning. We all really loved Cornwall. Paradise Park near Hayle was a great place to take the children, and we all enjoyed going to St Michael's Mount - the area and the castle itself were both really lovely. St Ives is great, in particular the Barbara Hepworth museum. And of course, it was great just to wander down to the beach in Carbis Bay." S. Taylor

  TestimonialApr 2015

• ""We loved Fernhill Lodge, recommendations we enjoyed: Seafood Cafe, St Ives (for lunch) Falmouth Maritime Museum (especially for rainy days if you're with children), Porthcurno Telegraph Museum (ditto), Trevarno (great for all ages), Glendurgan (great maze)."

  " S. Boyd

  TestimonialMar 2015

• ""We thoroughly enjoyed our stay, Fernhill Lodge is a fantastic house and the view truly stunning."

  All the rooms were very clean and the property is extremely well appointed, a real home from home. We would recommend the Kingfisher Fish & Chip Restaurant in St. Ives - nothing fancy, just clean and really nice food at reasonable prices. Overall we had a lovely time. We would rate Fernhill Lodge as being amongst the best accommodation we have stayed at within the UK." A. Hurley

  TestimonialMar 2015

• ""First of all we were all absolutely thrilled with the house, from the cleanliness to the extra (beer) fridge to the built in grass slide in the garden which was hours of fun for the kids!"

  I don't think we did anything out of the ordinary as far as day trips etc, St Ives on the train, St Michael's Mount, Padstow etc. All the information provided to get us to local amenities was clear and extremely useful so I don't think we came away thinking it was lacking." M. Wheatley

  TestimonialFeb 2015

• ""We thoroughly enjoyed our week in Fernhill Lodge - it is indeed a stunning property with fantastic views."

  It was clean and well-equipped. Enjoyed St Michael's Mount, Trebah Gardens, Geevor mine, Minack theare, Porthcurno and the Cyder Farm. Enjoyed Carbis Bay beach and the coastal walk both ways to St Ives and Lelant. Enjoyed the Bean Inn very much - we are not veggies but the food was really good. Also La Casita, and Onshore in St Ives." G. Rose

  TestimonialFeb 2015

• ""As usual we had a fabulous holiday in Carbis Bay and at Fernhill Lodge."

  We love the house and literally have to tear ourselves away at the end of the week. The light, space, views and general comfort make it second to none." K. Powell

  TestimonialJan 2015

• ""We had a fantastic week in an amazing house, the administration and welcome to house was very good, the standard of accommodation was excellent probably the best house we have stayed in, cleanliness was excellent."

  Train to St Ives was much better than driving and parking. The Bean Inn (Veggie) restaurant 1 min walk from house was really good (visited twice). 40 min drive was National trust Glendurgan Garden TR11 5JZ, fantastic gardens, a maze and a beach." P.Morgan

  TestimonialDec 2014

• ""We can honestly say on behalf of both families that we had a fantastic time and were “blown away” by the spectacular views from the balcony at Fernhill Lodge."

  We defy anyone not to instantly relax once greeted by the view across the bay. We are sure that spring and summer would be a different and exciting experience. As for the accommodation the size and facilities were first class and the attention to detail, such as kitchen utensils and technology were always surprising. Fernhill Lodge is also a great location to explore the southern tip of Cornwall such as Lands End, Penzance, Truro etc. We certainly had a wonderful end to 2010 at Fernhill Lodge and preferred to entertain ourselves at the Lodge especially as we were able to see many local firework displays at midnight. Thank you for your attention to detail for our stay and we would have no hesitation in returning in the future and to recommending to others the value of your offering." D. Matthews

  TestimonialNov 2014

• ""We really enjoyed our holiday and Fernhill Lodge."

  we thought the standard of accommodation and cleanliness was very high and more than met expectations. We recommend The Loft and Alfresco for Dinner and the Fish and Chip shop in Carbis Bay is fantastic. We completely recommend Claire who came around to babysit for us as she lives just around the corner." J Goddard

  TestimonialOct 2014

• ""Wood, steel, glass - all are polished to perfection."

  And that view of St Ives Bay is a wow! This modern architect-designed house has been fitted to a super-high standard and the technology is swishly modern, from the surround sound and the TVs with Sky to the toasty ash floors and the iPod docks by the bed." Alastair Sawday's Special Escapes

  TestimonialSep 2014

• ""We had a lovely time in Carbis Bay at Fernhill Lodge, the property was out of this world and it was lovely staying in such a luxurious place."

  The admin was great and the property was very clean." S. Kinsella

  TestimonialAug 2014

• ""We had a wonderful fortnight at Fernhill Lodge, even though the weather was very changeable: sunny days to rain, sleet and snow."

  But Fernhill with its wonderful window gives you an ever changing view across an amazing bay. On wet, cold, snowy days, it was great to come back to a warm, light and comfortable house, with all the amenities. Log Gas Fire, Sky TV, Broadband internet. Didn't want to go home!" D. Springall

  TestimonialAug 2014

• ""We have a brilliant time in Fernhill Lodge: Everything was completely up to scratch; Accommodation was superb; The administration was faultless; Standard of accommodation exceeded expectation; The cleanliness of the property was of a high standard."

  We were lucky to meet 2 representatives of Carbis Holidays and both were extremely pleasant, helpful and courteous." P. Hutchinson

  TestimonialJul 2014

• ""We all had a fabulous time at "Fernhill"."

  The house was fantastic, the facilities, cleanliness etc were outstanding - best we've ever had in rented accommodation. We would definitely think about coming back. A lot of thought went into setting the house up as a rental." A. Bridger

  TestimonialJul 2014

• ""We had a great week at Fernhill Lodge."

  The accommodation was fantastic - very well equipped throughout and the views of course were stunning. We visited the Eden Project and the National Maritime Museum in Falmouth and also drove down to Land's End - all of which we enjoyed. We also walked regularly along the coastal path into St Ives and also went the other way to Lalent. Great exercise! We ate out at the Porthminster Cafe - excellent food and at Blas the hamburger restaurant which was great value for money and the Queen's Hotel which we also enjoyed." N. O'Neil

  TestimonialNov -0001

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