Gwel An Godrevy

33 Customer Reviews

• "We regularly visit Carbis Bay and have stayed in many different types of accommodation."

  We favoured booking Gwel an Godrevy primarily due to the Hot Tub. This addition is favoured by the whole family, sadly after 2 days of being at the property the hot tub started to gather a brown scum on the surface. As hot tub owners it then became apparent the tub was not cleaned prior to our arrival and even through several phone calls the tub was not cleaned until the morning of our departure. On top of this, the entire outside space was very dirty Very disappointing and thereby would not return. The interior is perfectly pleasant with a lovely view from the lounge but not worth the additional cost for outside space and hot tub.

  Thank you for taking time to give us feedback, we are sorry to hear that you experienced issues with the hot tub. This doesn't match up with our usual standards and we will ensure that our high standards are maintained going forward. We hope you will reconsider booking with us again. Kind regards, the Carbis Bay Holiday team. Property Owner

  Reviewed by Lex2.8★Jul 2024

• "Property looked tired."

  Views over car park. Generally dark inside. Average fittings. Overpriced compared to Starboard just below.

  Reviewed by Barrie2.8★Feb 2024

• "Hi, family of 2 adults and 2 children."

  We really enjoyed our stay. The house is in a great location as you well know. All of the goods inside are excellent quality but the main thing that lets the property down is the bifold doors. They have been misused and unfortunately are so hard to open we didn’t bother most of the time. These would really need replacing. As the property is rented out many people are not educated on how to open and close them properly and they damage the rubber gaskets at the bottom. That’s exactly what has happened here and the tracks are rusty so they don’t even slide anymore. There are doors that would be better suited to this and I would be happy to explain if you did ever consider changing them. Other than this we would definitely recommend the property and even consider returning in the future.

  Reviewed by Kyle4.4★Aug 2023

• "Very disappointed with the hot tub situation which we were only able to use about 4 days out of 7."

  Also extremely disappointed to having them claim the good housekeeping bond for a mattress, a child’s mattress that had a useless protector on and not a waterproof protector which if are a good quality one they are very comfortable and not noisy, which is why they said they don’t supply them. I’m sure most customers would agree instead of being charged hundreds of pounds they would prefer a waterproof cover.

  Thank you for your feedback. We were pleased that we were able to sort the hot tub issues out for you during your stay and that the owner kindly offered you a good will gesture for any inconvenience, which you accepted. Following your stay, from the damage found, unfortunately the owner decided on this occasion to deduct from your good housekeeping bond as they are having to pay out money themselves to resolve. We hope you understand, thank you. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Lisa3.1★Jul 2023

• "Very nice house with amazing views, we really enjoyed our stay."

  Comfortable with everything we needed. The Hot tub was really enjoyed and regularly maintained during our stay.

  Dear Kate, We are so pleased to hear you enjoyed your stay at Gwel an Godrevy and felt that everything you needed during your stay was provided. We hope to welcome you back to Cornwall in the near future. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Kate4.7★May 2023

• "Very spacious, clean, modern, and well equipped, with incredible views and a very convenient location."

  We had a wonderful stay here and would definitely recommend.

  Thank you for your wonderful feedback. We are so pleased to hear that you loved the property and your stay! Thank you again and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Aditya5.0★Apr 2023

• "Wonderful place with amazing views!"

  Would happily come here again! Hot tub was icing on the cake

  Reviewed by Jay4.7★Mar 2023

• "Absolutely stunning holiday home."

  We enjoyed every minute celebrating our Honeymoon here and would defiantly like to come back.

  Congratulations and how wonderful to have spent your honeymoon at Gwel an Godrev. We look forward to the opportunity to welcome you back in the future. Best wishes, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Alex5.0★Mar 2023

• "Fantastic apartment with great views Everything you needed was provided Close to supermarket"

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and views! Thank you again for your comments and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Donna5.0★Nov 2022

• "We absolutely loved the property and view."

  The sofas and chairs were wonderful and we would love to return again soon! The only issue was all the family complained about the comfort of the beds, too hard and not at all comfortable, we have a sealy mattress at home and we’re glad to get home to it. It was the same for all the guests so we would love to come back but please can you invest in some good quality medium mattresses as this makes a huge difference.

  Thank you very much for your constructive feedback, we will share this with the owner of the property in case they wish to purchase replacements. We are glad you had a wonderful stay and hope to welcome you back to the area soon. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Zoe4.4★Sep 2022

• "The house is lovely."

  Only negatives were the beds which we found to be too hard for our own personal taste. We also could not adjust the temperature settings so we were hot whilst in bed. Everything else was perfect. The house is very well appointed and has all comforts. The hot tub is fabulous.

  Thank you so much for your positive feedback. We are pleased to hear that you had such a wonderful stay. If there is ever anything you need help with during your stay, the local office will always be happy to help. We hope to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Charlotte4.7★Apr 2022

• "A truly fantastic holiday apartment with everything you could wish for!"

  !! Handy for long walks into St Ives, and then hop on the train back home, if your feeling a little bit tired. Station a short 5 minute walk from holiday apartment To have 3 wonderful bedrooms with own bathrooms again, was a bonus, all with the tvs as well. The size of the apartment was amazing with ample room for everyone. Added to which the hot tub was really appreciated. To celebrate my sons 50th in this splendid Apartment was the icing on his birthday cake!!!! We will definitely be booking t

  Reviewed by Bob5.0★Mar 2022

• "The check in and check out times actually make the holiday more like 6days not 7 days."

  The crockery needs checking for the correct quantities, only 4 mugs for example. The ventilator in the upstairs bathroom needs attention. We were hoping to stay an additional 3 nights but the charge was only £1.00 less than a full week. The property appeared on the website to be be available. We would have happily paid the pro rate weekly rate. There were only 2 of us and there would have been no additional cleaning, linen etc, disappointing. The property is in a fabulous position for views as well as easy access to the beach and walking opportunities and has the bonus of the hot tub. The parking is less than ideal but manageable but the bigger cars get it could prove an issue.

  Dear Mary, thank you for taking the time to leave your valued comments following your recent holiday with at Gwel an Godrevy and we do hope you enjoyed another lovely stay in St Ives. With regards to the check-in and check-out times, I am pleased to advise these are currently under consideration and we hope to be able to amend these in the near future. We look forward to the opportunity to welcome you back to the area again in the future. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Mary5.0★Jan 2022

• "Maybe a places of interest guide, info on local services eg Taxi’s / Restaurants / Shops etc"

  Reviewed by Rachel5.0★Nov 2021

• "We booked this for my 60th birthday"

  Reviewed by Julie5.0★Nov 2021

• "Fabulous stay in an excellent property."

  We all loved it! Would be great to include a coffee maker. Very sticky front door needs attention.

  Dear Mr Nelson, Thank you for taking the time to submit your feedback to us. Please be assured we have passed on you findings about the front door to our property team and possibly adding a coffee machine on to the owner. We sincerely hope you had an enjoyable stay and that you visit us again in the future. Kindest Regards, Carbis Bay Holidays Property Owner

  Reviewed by Richard5.0★Oct 2021

• "The house was lovely, however, a few issues on arrival, mainly the hottub."

  Water quality poor. Maintenance person turning up at 7am most days, disturbing us, thinking we had been broken into with someone walking around upstairs when we in bed. It got to the point we didn’t want to use the hot tub. It was filthy inside and grime all on the seats. It had taken the shine off the holiday that we paid a premium for and was looking forward to. Another example was the back door handle was broken and although fixed, could not lock the door. Could not get through to anyone as phoning was a waste of time!

  Thank you for your Feedback following your stay at Gwel an Godrevy and we are pleased that you thought it was a lovely property. We are very sorry to hear of the issues you experienced with the hot tub during your stay, the owner has advised that it is maintained by a private company and the water is changed after every guest so would have been clean on your arrival. The company check the tub every few days and add chemicals as necessary. There are recommendations to follow to keep the water in premium condition including showering with soap before entry to ensure sun lotion, moisturisers and fake tan are removed, as these will affect the quality of the water and cause grime to build up in the tub. We are sorry you had a problem as we have had no other feedback of this kind. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Leigh2.2★Oct 2021

• "Amazing house with everything you need(although couldn't find bbq as advertised) ."

  Beautiful soft furnishings and quality products. Only downside was checking in and out times where ridiculous for price paid.

  Dear Helen, thank for your Feedback and we are pleased to hear you appreciated the beautiful soft furnishing and quality products at Gwel an Godrevy. With regards to a barbecue, the property has never offered one of these, we do have other properties with a barbecue so you may have seen one advertised on their listing. I am also pleased to advise our check-in and check-out times are currently under consideration so hopefully will be revised in the future. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Helen4.4★Sep 2021

• "The holiday home is second to none with amazing views."

  The apartment is finished to a very high standard and is so clean and well equipped. Great location also.

  Reviewed by Helen5.0★Jul 2021

• "Fabulous house, wonderful views and sun terrace and hot tub were an added bonus"

  Reviewed by Jill5.0★Jul 2021

• "Great accomodation - clean, good facilities and very spacious."

  The arrangements for returning the security deposit are too complicated - two emails and Im expecting another one later on with some sort of link. Messy.

  Reviewed by Paul5.0★Jul 2021

• "Holiday was lovely."

  Great weather. House was very comfortable with fabulous view of Carbis Bay. Only negative was the hot tub man arriving at 7am several mornings as it was incredibly noisy if you are in the first floor bedroom. Would recommend this property though and Carbis Bay Holidays

  Reviewed by Jane5.0★Jun 2021

• ""We booked last minute and we were delighted with the efficiency and if possible even more delighted with Gwel An Godrevy."

  This property has everything, modern and light, warm, fabulous views, good appliances and a real bonus of a hot tub. We used it every evening, what a treat in January. The property is well placed for some good walking some directly from the property and others just a short drive away. If this is what is on offer in January it beats airports any day!"
  Mary Turrell

  ReviewFeb 2019

• "Wonderful views, lovely house, well equipped."

  Enjoyed are stay. Only problem parking when all properties are occupied.

  Guest BookOct 2018

• "Lovely house!"

  Beautiful views and very well equipped! Thank you, we had a lovely stay!

  Guest BookOct 2018

• "Stunning views, lovely house."

  Thoroughly enjoyed cooler evenings in the tub

  Guest BookSep 2018

• "Lovely holiday, even in the poor weather the views are breath taking thank you!"

  Guest BookSep 2018

• "Truly awesome views, a superb location in a beautiful house we take away wonderful memories thank you!"

  Guest BookSep 2018

• "An amazing house with breath-taking view."

  A real Cornwall gems. Loved our stay!

  Guest BookAug 2018

• "Cosy beds, great views!"

  Enjoyed our stay.

  Guest BookAug 2018

• "Wonderful stay, a fantastic house that is in a perfect position."

  Excellent fun was had, on Carbis beach, crabbing in St Ives, Watching the fireworks at Lands End, Visiting the seal Sanctuary on mullion cove. Now off to the next house!

  Guest BookAug 2018

• "Gwel An Godrevy is an absolute gem."

  A fantastic, luxurious house with amazing views and a 5 minute walk from a beautiful beach. It is the best equipped holiday house we have ever stayed in and has great outside storage for bikes, surf boards etc. The hot tub is an added bonus. We loved our holiday here, our kids did not want to leave this house. Carbis Bay Holidays were also very friendly and easy to deal with. We hope to return.

  LesleyJul 2018

• "A fantastic house!"

  So comfortable, well equipped and with amazing views. We have loved our holiday here! Wish we could stay all summer!

  Guest BookJul 2018

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