Kerensa

46 Customer Reviews

• "Bright clean a spacious with everything you need for a stay - great position for all areas of this coastline."

  Thank you for your kind review, we are so glad to hear you enjoyed your stay and hope to welcome you back in the future. Property Owner

  Reviewed by Lorraine5.0★Nov 2024

• "Excellent property."

  Clean, tidy, exceptionally well equipped, fantastic view - very very comfortable

  Thank you for your review, we are glad to hear you had a great stay! Kind regards - Carbis Bay Holidays Team. Property Owner

  Reviewed by Michael5.0★Oct 2024

• "Was very impressed how quickly the problem with the Bathroom extracter fan, a new one was installed, and the blind in the bedroom which had seemed to be jammed were sorted out."

  This is our 3rd stay and the only thing that we find a little uncomfortable is the bed as the mattress is a bit soft. However it’s a lovely apartment and we’re booked for next year!

  We are pleased to see you again for your 3rd stay. We are glad that the team was able to quickly resolve your problem and sort everything out furing your stay. We are looking forward to your return to Kerensa next year. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Hilary5.0★Oct 2024

• "A great place to stay - restful and calming with a wonderful view of the sea."

  Thank you for your feedback we are glad that you had a great stay. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Sue5.0★Aug 2024

• "Lovely apartment and booked again for next year."

  We look forward to welcoming you back again next year. Kindest regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Wendy5.0★Jul 2024

• "Another lovely stay at this beautiful apartment."

  Everything you need and in an ideal location, right near to the bus stops so if you don't drive it's so easy to get around. The whole apartment is spotless and the bed is so comfy, you feel like wanting to stay in it all day. Although close to the main road, it is so quiet. Plenty of hot water for the bath and shower a well. Our 3rd visit and hopefully won't be our last. Thank you so much.

  Thank you for your feedback we are glad to see you had another lovely stay. We look forwarding to welcoming you back in the near future. Kindest regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by George5.0★Jun 2024

• "The flat was spacious and in a good position."

  I would say the windows in the bedroom need looking at. When the rain and wind hit that side of the house you could hear the rattling of the window panes and feel the air blowing in. The blinds were moving. Also the alarm on the fridge went off several times even though the door was shut correctly. It went off in the middle of the night and we had to find out where it was coming from. The outside entrance of the building needs attention. The walls and door area need a good clean. The balcony of the flat didn't look as if it had been swept, there was a big splodge of seagull poo on the door pane that we cleaned off, as well as cleaning the outside chairs and table.

  Thank you for taking the time to give us feedback, we shall look into the points you have raised to improve on in the future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Diane3.4★Jun 2024

• "Lovely apartment we couldn't fault it ."

  Thank you for your feedback we hope to see you again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Sandra5.0★May 2024

• "This apartment was absolutely perfect."

  The amenities included really made it feel like a home from home and we could not have asked for a more well equipped property. The location was excellent for visiting St Ives either by car or train. Self check in was easy. The comfort in the property was outstanding from the very comfortable bed, pillows and lovely soft linen to the lovely big sofa in the living room. Unfortunately it rained the entire week so we couldn't use the balcony but could still enjoy the sea views from the living room. We had very bad weather whilst staying here which meant it was a bit noisy at night but nothing our ear plugs couldn't fix - if it had been sunny I doubt we would have had any issues! Shower head does spray out a bit all over the place which can leave the bathroom floor a bit wet but this could be easily resolved and certainly didn't affect our stay. Definitely recommend a stay here and we are looking to come back to the area just so we can stay in this property.

  We are pleased to see that you found the apartment to be perfect. We look forward to welcoming you back in the near future. Warmest Regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Megan5.0★Mar 2024

• "Excellent apartment - great location, well equipped, comfortable, and well maintained."

  We'd certainly stay in Keransa again. The only negative issue was rather tepid bath water - very odd as the other hot taps were fine.

  Thank you for your feedback. We hope to welcome you back again in the near future. Kind Regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Gordon4.7★Nov 2023

• "The apartment was brilliant with all the home comforts you could need and we would definitely stay again."

  The location of the station was a bonus with regular trains running to connect to the mainline at St Earth. Also, it was only a 20 minute walk in to St Ives along the coast path. The views from the lounge over to Godrevy lighthouse were amazing. We felt very relaxed and comfortable during our weeks stay and didn’t really want to leave. There are only a couple of criticisms as follows:- 1. Following on from previous guests comments, there was intermittent noise from outside the bedroom window or possibly on/in the roof on a number of evenings especially when it was breezy. This is definitely a problem that needs to be resolved because it was disturbing on several occasions but wouldn’t stop us staying again. 2. The bathroom cabinet in front of the sink was in the way when having a shave or washing your face. It’s great to have the cabinet but it would be better placed else where in the bathroom. Minor criticism but I thought it was worth a mention.

  Thank you for your feedback, we are delighted to hear you found the apartment brilliant with all the home comfort's you could need. We are so pleased to hear you would definitely stay again. We will be sure to investigate the intermittent noise and will pass your comments onto the owner for their consideration. We hope you had a wonderful holiday, and we hope we get to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Stephen5.0★Nov 2023

• "A lovely property , very clean & well maintained with high quality accessories."

  We used our car to drive to the railway station at the bottom of Boskerris road & caught the train into St Ives , £5 parking all day & £1 each way on the train ++. Only slightly negative point was the lack of accurate directions to the key safe , I found it ok but some others may not , it might be handy to point out where the Carbis Bay offices are located , other than that perfect

  Thank you for your feedback, we are pleased to hear you thought the the property was very clean and well maintained. We will be sure to take a look at the directions and revise as necessary. We hope you had a wonderful holiday, and we hope we have the opportunity to welcome you back again in the future. Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Stephen5.0★Oct 2023

• "This was our fourth visit to Kerensa and, as ever, it was spotlessly clean, exceptionally well equipped, warm, cosy, convenient and comfortable."

  My only comment is that we looked at booking the apartment for this time next year and felt that £651 (which feels like a significant increase) for a week was cost prohibitive.

  Thank you very much for taking the time to leave your Feedback comment following your latest stay at Kerensa . We are pleased to see you are aware that the rental amount you quoted above was incorrect and you have booked to stay at Kerensa again next year. We look forward to the opportunity to welcome you back again. Best wishes, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Michael5.0★Oct 2023

• "A beautiful apartment and so well equiped with everything you could need."

  Felt really warm and homely even on our last afternoon when it was very wet and windy!! The TV took a bit of understanding but once we realised by playing it through Now TV we didn’t have a problem with the signal. We do enjoy a bath especially when we’ve been walking but the hot water was not very hot! Perhaps we should have reported it? We really enjoyed our stay and looking forward to our visit next year

  Thank you for your feedback we are pleased to hear you enjoyed the apartment and found it very well equipped. We will be sure to pass your comments on and take a look into the hot water. We are delighted to hear you really enjoyed your stat and we look forward to welcoming you back next year. Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Hilary5.0★Oct 2023

• "Our 2nd stay at this lovely apartment and as was the case last time, everything was perfect in every way."

  Such a comfortable apartment and the location is just right as we do not drive and the bus stops are within arms distance. The apartment has everything you need with a fully equipped kitchen, although our culinary skills were restricted to the kettle and toaster as we ate out every day, and only ever have a light breakfast. Only thing we found was that the tv in the lounge has a very bad signal, although having a 2nd tv in the bedroom which worked perfectly so it did not cause us any problems.

  Reviewed by George5.0★Sep 2023

• "Clean, well equiped, value for money apartment for two adults with the following pros and cons:- Pros - great location on the main road for easy bus links between Carbis Bay and St Ives or Lelant and wider afield."

  Very close proximity to favourite restaurant at The Gannet less than 5 minutes walk. Good clean bathroom facilities with powerful shower and lots of hot water. Cons - Accepting the location on the main road the noise insulation in the bedroom ceiling and windows was poor even with upvc double glazed units which often resulted in late night/early morning road noise disturbing sleep. The very small balcony provided a sit out area with seaside views but does not appear to get any direct sunlight. No beach towels were provided at Kerensa unlike the case at all previous CBH apartments where beach towels were provided.

  Thank you for taking your time to leave feedback, it’s much appreciated. We are pleased to hear you found the apartment well equipped and in a good location. We will be sure to pass on your thoughts regarding beach towels to the owners of the apartment for their consideration. We hope to get the opportunity to welcome you back again in the future. Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by David4.7★Sep 2023

• "WOW this place was fabulous!"

  Had everything and more, to make you comfortable. Yes, it’s on a main road, but was quiet at night time when it matters. Except some banging we heard every night. Think it’s a maintenance problem. I left a note in visitors book. Hence only 4 stars. But that aside would definitely go again. 10 min walk down a steep hill to beach. Some lovely places to eat nearby. Would recommend La Casita 4 mins walk.

  Thank you very much for taking the time to leave feedback and comments following your stay at Kerensa. We are thrilled to hear you liked the apartment. Thank you for making us aware of the noises. We will investigate this to rectify any problems going forward. Thank you again for your lovely comments and we hope to get the opportunity to welcome you back in the future. With Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Louise4.7★Jul 2023

• "Great property with views over bay."

  Clean, well equipped- a real home from home

  Reviewed by Jane5.0★Jul 2023

• "A beautiful apartment."

  Close to a bus stop which was very convenient. Would definitely recommend it.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Sylvia5.0★May 2023

• "This was one of the nicest places we have stayed."

  The apartment was very well equipped clean and comfortable. Great location close to train station and bus stop right outside. Fabulous views over bay. Would definitely recommend.

  Thank you very much for your lovely comment and we do hope to have the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Susan5.0★Apr 2023

• "Everything you could want spotless inside lovely views so easy to get anywhere ..."

  Everything you could want spotless inside lovely views so easy to get anywhere will definitely book again Thank-you malc and Carole

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you again and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Malcolm5.0★Mar 2023

• "Location was spot on , apartment was lovely and clean and very well stocked."

  Would highly recommend.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and location! Thank you again for your comments and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Ian5.0★Feb 2023

• "Super apartment, great size rooms a credit to the owners."

  Would certainly return.

  Thank you for your lovely feedback. We are thrilled to hear that you loved the property! Thank you again for your comments and we look forward to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Michael5.0★Dec 2022

• "We were delighted with this bright and airy apartment."

  It was well equipped and spotlessly clean. Very well situated for getting around Carbis Bay and St Ives. The train station is at the bottom of the road and a bus stop immediately outside for those reliant on public transport.

  Thank you for your feedback. We agree it is a lovely apartment in a very convenient location especially for those who choose public transport for means of transport. We are pleased you found everything you needed and hope to get the opportunity to welcome you back soon. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Wendy4.7★Oct 2022

• "Beautiful apartment, in a great location."

  Hardly used car, as bus and train so close. Tesco 10min walk or 2 in the car. Apartment has a well equipped kitchen and comfortable lounge, with fantastic view down to Carbis Bay. Bathroom clean with good pressure in shower and great mirrored cupboard. Bedroom has tonnes of storage with numerous hangers. Comfortable bed and great pillows. This is one of the nicest holiday homes we've stayed in and will definitely book again when coming to Cornwall.

  Thank you so much for your feedback. We agree Kerensa is a beautiful apartment. We are pleased you found everything you needed and enjoyed the convenient location of the apartment being so close to the shops, bus and train stops. What a great idea to use public transport as alternative to the car! We hope to get the opportunity to welcome you back soon and thank you again for taking the time to leave us your feedback! Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Gillian5.0★Jun 2022

• "Top class property,ideally situated, home from home comforts everything possibly ..."

  Top class property,ideally situated, home from home comforts everything possibly need for an enjoyable stay,lovely decor spotlessly clean and light and airy,love the 5 opening windows in the bedroom ,lovely views from the balcony,would definitely stay again

  Thank you for your wonderful feedback. We are delighted to hear you had a great stay. We look forward to welcoming you back soon! Kind Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Christopher5.0★Jun 2022

• "The apartment was very good, we enjoyed our stay."

  Fortunately the weather was very good so we were out a lot of the time but when we were in we found the tv signal very sporadic so couldn’t use it.

  Reviewed by Michael5.0★Jun 2022

• "We were very pleased with our choice of property."

  It was just as described. Spotlessly clean, well equipped and very comfortable. Well located for walking, bus travel or train. A very enjoyable stay

  Thank you for your feedback. We are pleased to hear you enjoyed your stay. Best Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Alan5.0★May 2022

• "Lovely clean well equipped apartment with a great shower and comfy bed."

  Only tiny bugbear was the time spent opening and closing the 12 blinds twice each day! The apartment is handy for the train into St Ives, just £1 each way, but also not too far a walk down to the beach. Tesco is just up the road for essentials and the bus stops right outside. Overall a great, relaxing holiday in a lovely location and we would love to visit again!

  Reviewed by Melanie5.0★Apr 2022

• "Great 2nd stay at this Appartment and will be back."

  We did have an issue with a knocking on the roof/window that kept us awake for two nights. We did report it to the office and Carbis bay holiday staff dealt with it by sending someone to view the property but couldn’t see anything. It was still a knocking after and I think people staying in the future will have an issue.

  Thank you very much for your feedback. We are sorry to hear that there was an issue during your stay. Your comments have been taken on board and reported to the necessary department to ensure it gets actioned. Thank you again and we hope to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by David4.7★Mar 2022

• "We had an enjoyable stay so much so that we extended our stay for a further 4 nights."

  I was however disappointed with the shower and the lack of hot water and our late check out request

  Thank you for your feedback, I believe you did have an extended check out time which was arranged especially with the housekeeper to leave at 10am which was due to the property being booked to be cleaned following your departure. We will look to move the check out times to a later time following your feedback. In regards to the shower and lack of hot water, I understand you contacted the office one day after you arrived to extend your booking but it does not look like you reported a lack of hot water or any issues with the shower? Please do always feel you can call us to let us know of any issues on 01736 630015 (option 2) as we have a local team (opposite the property) who can pop down and rectify or address any issues you may experience as we would always want to provide our guests with the best experience and holiday we possibly can. Kind regads, The Carbis Bay Holidays Team Property Owner

  Reviewed by Rakhi3.8★Dec 2021

• "Stayed for a week over Christmas this our second time in this apartment Great ..."

  Stayed for a week over Christmas this our second time in this apartment Great apartment good location had some issues with noise in the loft which we reported but didn’t really get anything back from the office other than they would speak to someone to ivetigate did affect our sleep at night other than that it was a nice break

  Dear Mr Hutchinson, Thank you for taking the time to submit your feedback for your recent stay at Kerensa. We are delighted to hear you returned for a second stay and we hope that you will be returning for another. When you contacted us to let us know you could hear a noise above the apartment, we contacted the development management and they will investigate. Please be assured, we pass on all issues reported to relevant trade, and they are actioned accordingly. Kind regards, Owner Relations Team, Carbis Bay Holidays Property Owner

  Reviewed by Michael5.0★Dec 2021

• "Lovely apartment, very clean, fabulous area, we have stayed here for the past three years and looking forward to returning next year."

  Would definitely recommend

  Reviewed by Lisa5.0★Oct 2021

• "Comfortable, warm, cosy, superbly equipped, great location, sea view."

  Perfect

  Dear Mr Broadley, Thank you for submitting your feedback. Lovely to hear you had an enjoyable stay at Kerensa. We hope to invite you back in the near future. Kind Regards, Carbis Bay Holidays Property Owner

  Reviewed by Michael5.0★Oct 2021

• "Excellent property to stay in."

  only issue was the main tv and its reception which kept losing signal. dishwasher only cleaned on 1 programme? heating visa the hive did not connect so couldnt get heating on one day when it was chilly?

  Dear Mark, Thank you for your Feedback following your recent holiday at Kerensa and I’m so pleased that you thought it was an excellent property. Thank also for the maintenance points you noted, I have passed these on to our Property Management team for their attention. We look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Mark5.0★Sep 2021

• "Our stay at Karensa was really nice."

  The apartment was lovely and well located .

  Dear Mr Carpenter, Thank you for taking the time to submit your feedback, its great to hear you enjoyed your stay. Look forward to inviting you back in the near future. Kind Regards, Owner Relations Team, Carbis Bay Holidays Property Owner

  Reviewed by Christopher5.0★Sep 2021

• "Our 2nd time with Carbis Bay holidays and would thoroughly recommended them to anyone."

  Apartment had everything you needed and was very comfortable. Kerensa was ideally situated just off the main road and so close to the bus routes, and as we don't drive this was ideal. The Kitchen was so well equipped with plenty of crockery/cutlery and cooking facilities you would need. But our cooking was limited to using just the kettle and toaster, as we ate out all the time,apart from bringing back fish and chips on a couple of occasions. One piece of advise though, is that if you arrive by train, make sure you pre order a taxi to get you up the hill from the station as it is a hard slog up the hill. We had to wait 45 minutes to get one. Even had trouble ordering a taxi to take us back down to the station on our homeward journey, as when we rang the evening before, we could not get one. But it is a lot easier going downhill than up.

  Dear Mr Luckey, Thank you for taking the time to submit your feedback. We are pleased to hear you had a lovely stay, and sounds like you had some wonderful meals. We are unfortunate on the taxi front in Cornwall, but there are plenty to pre-book which may be beneficial for a future booking. Look forward to inviting you back in the near future. Kind Regards, Owner Relations Team, Carbis Bay Holidays Property Owner

  Reviewed by George5.0★Aug 2021

• "Everything was great with the apartment, we had a lovely."

  Dear Mr Goldsmith, Thank you for taking the time to submit your feedback. Its lovely to hear you had a great stay, We look forward to inviting you back in the near future. Kind Regards, Owner Relations Team, Carbis Bay Holidays Property Owner

  Reviewed by Stephen5.0★Jul 2021

• "Great self catering apartment,everything you would need, all good quality and the bed was really comfortable ."

  The owner has thought of lots of little extras

  Dear Mr Hutchinson, Firstly, thank you for taking the time to submit your feedback. Its great to hear you had a lovely stay and that you enjoyed the apartment. We look forward to inviting you back in the near future. Kind Regards, Owner Relations Team, Carbis Bay Holidays Property Owner

  Reviewed by Michael4.7★Jun 2021

• ""We had an amazing holiday, apartment was beautiful, clean and everything you could possible need."

  Wonderful location. Will definitely be booking for next year! XxX"
  Lisa Beauchamp

  ReviewNov 2019

• ""Booking the holiday was easy."

  We were kept informed about our holiday from the moment we booked it until we arrived. We had a warm welcome from Jo the housekeeper and the touches in the apartment were great for example the cream tea. The apartment was amazing and the views were stunning. Definitely will be returning. "
  Alison Harris

  ReviewAug 2019

• ""Karensa was an excellent choice."

  We were particularly impressed with the quality of the furnishings and appliances, also being very well equipped. The location was ideal with very easy access to both buses and trains. We would thoroughly recommend this accommodation."
  Mr and Mrs T (Marlborough)

  ReviewJun 2019

• ""Lovely apartment, very comfortable, spacious, bright, airy and well equipped."

  Location very convenient for getting into St Ives plus not too far from the beach. Very enjoyable stay and hope to repeat soon!"
  J B

  ReviewMay 2019

• ""Apartment great, very clean had everything you would require."

  Easy access to st Ives via the train. Weather could have been better but didn't spoil the week. Always find Carbis Holidays places to stay first class. Thank you. Rob and Jane"
  Robert Quarmby

  ReviewMar 2019

• ""An excellent week in Carbis Bay , the apartment was perfect with all appliances in a good position with all we needed."

  However we could not get the heating to respond to the thermostat nor work on timer . Not a huge problem as it was a very warm flat."
  Anthony Storr

  Hi Anthony, Thank you for your feedback and comments. Should you ever have an issue whilst staying please do contact the housekeeper or our team in the office so that we can resolve them for you. We look forward to welcoming you back in the future. Property Owner

  ReviewJan 2019

• "Lovely stylish, comfortable and well equipped apartment, you really have thought of everything."

  Had a warm welcome from Jo and welcome goodies were a really lovely touch. We had a lovely stay, loved looking out at the view. Great location for exploring the area by car, bus or train. Only criticism would be that the grout needs cleaning in the shower and silicone needs replacing around the bath. Would love to return one day. Thank you

  Louisa BeardSep 2018

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