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"What a fabulous apartment."
It is exactly as described and better.The views are spectacular, you want for nothing, and you feel like home. Thank you so much for allowing us to stay there, and we would love to return one day.
Thank you for your feedback. We are pleased to see that you felt at home in the appartment and enjoyed the spectacualr views. We look forward to seeing you return again in the near future. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Richard5.0★Sep 2024
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"Second stay here as lovely as ever."
Very homely and comfortable
Thnak you for your feedback. We are pleased to see you again and hope to welcome you back again in the near future. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Maureen5.0★Sep 2024
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"This was our first time in Cornwall and was booked based off the name of the property and the accompanying photos which looked amazing."
Once we entered the property the photos didn’t do it justice and it was an absolute pleasure to stay here. The sea view is the best view I’ve ever experienced, which includes travelling to the Maldives. The extra added bonus was the train line which was 5 mins from door to platform then 5 minutes into St. Ives which was just as stunning as Carbis Bay. Would highly recommend, we are looking to return as soon as we can.
Thank you for your feedback, we are please to see you enjoyed your stay. We look forward to welcoming you back again in the near future. Warmest regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Emma5.0★Aug 2024
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"Genuinely can’t find fault with this property, it’s very clean and spacious with fantastic views."
This was our second stay at Laurellie and we will definitely be staying again.
Thank you for your feedback we are glad to see you again. We look forward to welcoming you back in the near future. Kindest regards, Carbis Bay Holidays Teams.
Property Owner
Reviewed by Mark5.0★Apr 2024
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"Absolutely beautiful property with stunning coastal views, little gem in a great location, slight mishap the first night with no water, however simple fix the next morning sorted very efficiently."
Lovely touch with a little pack of buttons for our 3 year old greatly appreciated after a 6 hour journey.
Thank you for taking the time to give us feedback, we are glad that your issue was resolved quickly and efficiently. Warm Regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Elizabeth5.0★Mar 2024
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"Another stunning property, so comfortable and stunning views."
Everything you need to have a first class holiday.
We did notice at the front door there is a big gap, you are losing a lot of heat, and a gale blows through.
We are glad that you found the property stunning. We shall look into the points you have raised for future improvements. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Caroline5.0★Nov 2023
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"Absolutely stunning accommodation from the location of the property, to the breathtaking views it had to offer from every window!"
!
There was nothing to fault with the property and we would definitely look to book here again in the future, due to the location and views in particular. Thank you for a wonderful stay :)
Thank you for you feedback we are glad you had a wonderful stay. We look forward to seeing you again in the near future. Warmest regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Denise5.0★Oct 2023
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"Beautiful apartment with great views across the bay."
Everything we needed here. Loved hearing the sea at night through the bedroom window, comfortable beds and quiet location. Perfect spot for the sea and station to St Ives. Great visits to a show at the Minack theatre, St Michaels Mount, Kynance Cove, lovely beaches. Great food in St.Ives at The Mermaid, Cellar Bistro and the Thai Restaurant. Thanks for a lovely stay!
Richard, Vicky & AnnaOct 2023
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"We were impressed with the property it was really clean and well kept."
The leather chairs in the conservatory were really confortable to relax in. Great location with excellent view. Having the train station within about a 4 minute walk was very convenient.
Dear Colin,
We are so pleased to hear that you enjoyed your stay and the level of cleanliness and comfort the property offered.
We hope to welcome you back to Cornwall in the near future.
Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Colin5.0★May 2023
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"It would make good sense to fit glazed doors to separate the conservatory from the loungroom as there was a lot of heat loss."
We were only just warm enough.
Thank you very much for taking the time to leave Feedback following your recent holiday at Laurellie and for your suggestion to install doors between the conservatory and lounge, we will pass this on to the property owners for their consideration. For future refence, if you have any similar issues whilst staying at one of our properties please do not hesitate to call our office in Carbis Bay on 01736 630015 and select Option 2 and one of our local team will assist. We look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Chris4.1★Nov 2022
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"We had a fantastic time , the property was exactly how it was described with stunning views ,would definitely stay again and recommend."
Thank you very much and we look forward to welcoming you back. Best wishes, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Karen5.0★Oct 2022
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"The property was first class."
It had everything we needed. It was spotlessly
Clean. Very comfortable. The location could not have been better. Beautiful view from every window. One minute walk to the train which was cheaper than the car parks. Will definitely stay again.
Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we look forward to the opportunity to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Maureen5.0★Sep 2022
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"I’ve been coming to Cornwall from Lincolnshire for over 40 years and never ..."
I’ve been coming to Cornwall from Lincolnshire for over 40 years and never been disappointed, stayed at some great places during that time, but over the last 10 years we’ve used Sykes and the holidays seem so easy now with everything made so simple, thank you
Reviewed by Kevin5.0★Aug 2022
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"Laurellie is an amazing property that exceeded our expectations."
We stayed there for one week and absolutely loved it. The location is superb, just a short walk to the beach, a few steps from the train station and just a few minutes away from St Ives.
The property looks exactly the same as in the pictures if not better, with stunning views and an amazing conservatory. We definitely plan to comeback to Laurellie soon, 100% recommended.
Kevin and Mari
Thank you for taking the time to leave such lovely Feedback following your recent stay at Laurellie and we are so pleased to hear you thought it was an amazing property and that you appreciated it’s great location, close to the beach and railway station. We look forward to welcoming you back again in the future. Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Kevin5.0★Jul 2022
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"The Only petty negative thing would be that I don’t think a 10."
5tog duvet is necessary thro the summer
Dear Sarah
Thank you for your feedback and for scoring us top marks! The owner has provided summer duvets for the property, we are sorry these had not been put on the beds during your stay. We do hope to welcome you back soon.
Kind Regards
The Carbis Bay Holidays Team.
Property Owner
Reviewed by Sarah5.0★Jul 2022
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"Having stayed at various Compass point apartments over the years we prefer staying in the penthouse apartments for the views."
Laurellie certainly didn’t disappoint,the reclining armchairs in the conservatory were an added bonus ,so relaxing! Weather was mostly dry but very cold wind so didn’t get to sit outside and enjoy the table and chairs .
The only downside were the beds. The mattress on the double bed needs replacing asap ,it’s so uncomfortable you could feel the buttons in your back. We didn’t have one good night’s sleep! Our teenage sons kept stubbing their toes on the single beds ,perhaps a divan base with storage may be a kinder/better option as the child mdf bed frames petrudes all around the mattress .
For the inflated price we had to pay for this years stay (had to move our original date from October previous year) I would not book this apartment again. We always stay at Compass point at Easter so are very aware of the price charged! I also noticed that’s it noticeably cheaper to book this Laurellie for Easter next year than this year!!! This year £1182 next year £984.
Dear Mrs Homer, Thank you for your feedback. We are so pleased you enjoyed your stay at 'Laurellie' and enjoyed relaxing in the conservatory, with the wonderful views. We are sorry you found the beds uncomfortable. The mattress in the main bedroom is a quality Hypnos mattress which was purchased because they are so highly rated. With regards to pricing, this varies due to demand and is consistent with our other properties. Kindest Regards The Carbis Bay Holidays Team.
Property Owner
Reviewed by Jennie3.8★Apr 2022
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"The location was beautiful and the property was extremely well kept!"
It is so spacious! It is kitted out with everything you may need - I was even able to make pancakes as there were even weighing scales! The customer services are extremely helpful and prompt. We had a slight issue on arrival with opening the access door, but someone answered the phone within minutes and came down in person 5 minutes later. Very impressed. We all wish to return next year!
Reviewed by Anna5.0★Apr 2022
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"The property was very nice and comfortable with everything you need available, location was perfect for sightseeing and walking."
The only thing of a concern and at times annoying was a crying dog that was locked in a property during the day, we have a dog and would never leave it locked up all day.
However we would stay in the same property again.
Regards
Gary & Julie McKean
Dear Gary and Julie, Thank you for taking the time to submit your feedback. We are so glad you enjoyed your sightseeing and walking. We do apologise for the noise made by the dog, had we have known this we would have done our upmost to rectify this during your stay. We hope to welcome you back again in the future, Kindest Regards The Carbis Bay Holidays Team
Property Owner
Reviewed by Gary5.0★Mar 2022
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"It is a beautiful well kept luxury apartment which I recommend highly."
However, there are two things by which it falls short as a luxury apartment:
1. The television is (a) not a smart television; in this day and age, one expects to have access to all catch-up television; (b) the picture quality reflects the age of the television.
2. The double bed in bedroom 1 is not kingsize, let alone super kingsize.
Thank you for your positive feedback. We are happy you found the apartment beautiful, well kept and that you would recommend it highly. The owner is planning on replacing the TV for a new smart TV soon. Bedroom 1 has a double bed as stated on the website, however, the owner will explore alternatives. Kind Regards The Carbis Bay Holidays Team.
Property Owner
Reviewed by Peter4.4★Feb 2022
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"Really enjoyed our stay but was disappointed that the bins were not fully emptied in the Lounge & main Bedroom."
We did miss the the Scones Cream Tea we use to get as part of the welcome pack with Carbis Bay Holidays. But the Apartment was comfortable & had everything for a great holiday. Loved the Chairs in the Conservatory, sat there every morning watching the Sun Rise over the Sea. Great holiday destination & only a 5 minute walk to the Train Station. And £2 returned trip to St Ives. Perfect.
Thank you very much for your positive feedback, we are so pleased to hear you enjoyed it. Sitting in the conservatory and watching the sun rise sound so lovely! We are sorry to hear that the bins hadn’t been emptied fully, this has been picked up and fed back to the housekeeper to make sure it does not happen again. We look forward to welcoming you back in the near future.
Kind regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Yvonne4.4★Nov 2021
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"It’s a lovely apartment, with spectacular views across Carbis Bay."
Some of the fixtures and fittings feel a little tired, and the cleanlinesses was not to the highest standard (there were about 12 balloons left in the property from the previous guests which had not been removed, and there was an item of clothing left stuffed down the side of the sofa).
We’ve stayed in several apartments in Compass Point, and I think the layout of some of the others is better (I banged my head twice on the sloping ceiling)
Dear Jane, thank you for your Feedback following your recent stay at Laurellie and good to hear you thought the apartment was lovely and that you appreciated the wonderful views from the property. I’m so sorry to hear you bumped you head, I do hope it is OK. May I also apologise that the cleaning did not meet our usual high standard of cleanliness for your stay and please be assured we have brought your comments to the attention of the Housekeeper. Thank you again for your valued comments. Kind regards, Then Carbis Bay Holidays Team
Property Owner
Reviewed by Janep3.4★Nov 2021
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""Perfect, perfect, perfect…
Perfect location for the beautiful Carbis Bay beach, stunning sea views and lovely costal walks."
Perfect apartment, all you require for self catering holiday and more, from kitchen equipment, board games, books, films through to very relaxed seating in the sun room. Information provided, from access to the apartment through to eatery recommendations was excellent.
And if you want to head away from the area then..
Perfect for a short walk into St Ives or short drives to other well known Cornish places, Hayle, Penzance etc
When we stayed (November) we unfortunately had a few days bad weather, however, this didn’t spoil the holiday as the apartment is so comfortable, quiet and plenty of rooms to move around in to do different things…can’t wait to go back again. 10/10 from us.
D.O'ReillyNov 2021
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"The apartment was great and the views are outstanding."
The apartment was extremely well equipped and had everything required. The location is top notch as it is right next to the train station but you don’t hear the noise while inside the property. The only complaint would be the cleanliness could have been a lot better and there could have been more towels. We had a wonderful family holiday and would certainly book this property again.
Reviewed by Chris4.7★Oct 2021
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"Our fifth consecutive annual stay."
We continue to enjoy our vacation break at Compass Point. We couldn’t feel more comfortable in this comfortable, clean and well-equipped penthouse apartment. The views never cease to amaze us, simply breath taking. With the beach within minutes away and the glorious walks along the coast to St Ives – wonderful!
M & P, HarpendenOct 2021
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"We have been to this property several times over the years but felt for the first time that some things were not quite as good as before."
There was no light in the oven, the fridge door tray was broken, the cutlery drawer had food bits in it, the carpets throughout had a few stains and the lounge furniture was looking grubby. In addition both sets of front door keys were difficult when turning the lock.
Whilst we fully understand the reasons for the later arrival and earlier departure times, these did make life more difficult for us.
None of these things detracted from our enjoyment of the holiday but if this property is to be advertised as ‘Luxury’ it should really match that description.
Dear Mrs Kirby,
Thank you for taking the time to submit your feedback for your recent stay at Laurellie.
The points you have raised have been passed to our property team and the housekeeper for the property.
The oven bulb has been replaced, the fridge door tray has also been replaced and the carpets have been professionally cleaned.
Please do always feel free to give us a call in the office if anything is not to your expectations as we will always do our best to resolve issues as soon as we can.
The housekeeper is going to pick up on the points you have brought to our attention during changeover this weekend and will be sharing the findings with owner.
In regard to the arrival/departure times, we hope that soon, we can go back to the normal we used to know, and the additional cleaning we are undertaking due to Covid_19 will no longer be necessary but at the moment we are still very much trying to protect all parties involved, including our guests with the slightly later check in and earlier check out, again we hope to review this shortly.
We sincerely hope that this reassures you that we have taken your feedback on board and hope to invite you back in the future.
Kind Regards,
Owner Relations, Carbis Bay Holidays
Property Owner
Reviewed by Margaret3.8★Sep 2021
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"Fantastic place just as good as ever will be returning once again"
Dear Mr Bousfield,
Thank you for taking the time to submit your feedback and we look forward to inviting you back in the very near future.
Kind Regards,
Owner Relations, Carbis Bay Holidays.
Property Owner
Reviewed by Andrew5.0★Sep 2021
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"Thoroughly enjoyed our stay."
Beautiful apartment, stunning views and location.
Visited the Minack theatre, highly recommend – a magical place.
The apartment is homely, cosy and has everything you need. Enjoyed playing some of the board games. The conservatory is fabulous, SO comfy.
Thank you, hope to visit, again x
The H Family, West MidlandsAug 2021
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"The main bedroom window doesn't open easily."
Had to lift and push to get it to open.
Other than that everything was perfect and we had a great time.
Dear Lucy,
Thank you very much for taking the time to leave Feedback following your recent holiday at Laurellie, doesn’t it have wonderful views across the Bay and I’m so pleased to hear everything was perfect apart from the window.
Thank you for letting us know about the window and I am pleased to advise this has been repaired and there is no longer any problem opening it.
Thanks you again for your feedback.
Kind regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Lucy4.4★Jul 2021
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"Carbis Bay and this apartment is amazing, had a wonderful time here."
Ray & CarolMay 2021
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""Had a great time at Laurellie, everything we could want."
A great place with a fantastic view. Will definitely come again."
Phil Malin
ReviewMar 2019
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""Thank you for a very nice stay here in Laurellie."
The apartment was very clean and had everything we could possibly need. Godrevy is a great place for body boarding and seal spotting. Carbis Bay is great for paddle boarding.
St Ives market on Thursday has very nice food and also Trevaskis Farm Shop has really nice things.
We even saw dolphins from this apartment.
Thank you very much."
Kan Family
TestimonialAug 2016
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""We had a really lovely time in Carbis Bay."
The apartment was brilliant with everything we could have wanted. It was in perfect condition and we all felt very comfortable there. We were all very impressed not only with the high standard of equipment, linen, towels etc but with the cleaning as it was all beautifully clean. A good walk was from Porthtowan to St. Agnes - Driftwood, served good food. Gurnard Arms at Zennor served really good food. Porthminster restaurant and its sister restaurant the other side of St. Ives were good."
J. Bray
TestimonialJan 2016
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""We had an excellent holiday and Laurellie definitely met our expectations, wonderful layout and very comfortable, lovely towels and bed linen."
We went to Carbis Bay Hotel a couple of times for drinks expensive but a lovely setting. We did the coastal walks into St Ives several times went to Penzance Falmouth . Fowey Hayle and of course the Marks and Spencer's and Next Sale!!!!! The Lloop in we ate there one evening and the mussels were wonderful. Badger Inn we went that was good to. Once again we all had a great time and the views spectacular from the conservatory."
A. Mainwaring
TestimonialNov 2015
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""We had a great time in Laurellie apartment."
Absolutely beautiful situation with great view from the balcony.
We have never stayed in such clean and well equipped self-catering accommodation before and would definitely recommend this and are planning a longer stay for next year."
Peter Crossley
TestimonialSep 2015
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"“This was one of the most wonderful holidays we had ever been on."
Clearly location and weather plays a huge part, but credit to you guys for presenting such an amazing and well provided accommodation. It had absolutely everything we needed and in fact we felt we brought too much with us so next time we would travel a little lighter.
The quality was great, check in and out were smooth. You have made it difficult for us not to return. Thank you once again.”
C.Wardman
TestimonialJul 2015
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""We had a delightful week at Laurellie, what a beautiful setting, the property was superb, it was well maintained and had everything you could wish for with plenty of info available, we were impressed by your contact information and all details appertaining."
We went to the Italian Restaurant "La Casita" on 4 occasions as it was so handy and the food was superb and reasonably priced too, along with the warm welcome we received each time we went. The walk along the raiil track to St.Ives was pleasant as was the one the other way to Lelant & the Badger Pub. The Lost Gardens of Heligan were superb and good value, we also went to the Eden Project, it was ok but a bit expensive for what is was, St. Michaels Mount was also worth a visit. Overall we could not fault a thing"
G. & P. Smith
TestimonialJul 2015
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"“Laurellie is becoming our home from home, having spent our second summer holiday at the apartment."
Laurellie is very clean, comfortable and well equipped and we settled in straightaway. It's great to have the outside space, and especially the conservatory; regardless of the weather we can sit and enjoy the ever changing view. Carbis Bay Holidays staff and administration remained at the high standard that we have come to expect following our, now, three visits to Compass Point. The booking process was very straightforward, as was paying the deposit and balance, and collecting the keys. The staff are always friendly and courteous and administration efficient and prompt.”
J.Blannin
TestimonialJun 2015
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""We had a fabulous time at Laurellie, we went out and about a bit more - Levant Mine, Land's End and around The Lizard."
Having stayed at Compass Point with you previously - perfect for our first trip exploring the area around St. Ives), we already knew our way around - to the beach, on the train, and walking the coastal path, to St. Ives. Therefore, we settled into Laurellie within the first 24 hours. The apartment was all that we expected - very clean, comfortable, well equipped, with the bonus of the conservatory (where we spent many hours each day) and the terrace. This year we tried La Casita and The Badger Inn, both of which we really enjoyed, especially the Sunday carvery at The Badger, which offered such a wide choice, with a good vegetarian option for me. Of course, no visit would be complete without a trip (or two) to Becks. We can also recommend The Beach Restaurant, along the harbour front in St. Ives. "
J. Blannin
TestimonialMay 2015
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""Eating out in St Ives was excellent."
We fully recommend: Porthmeor Cafe - Good situation, excellent staff & fantastic food. The tapas were great, the monkfish in batter was the best fish in batter I've ever had. Porthminster Beach Cafe - Great for a full meal, more of a restaurant. Closest St Ives restaurant to Carbis Bay - also close to the station. Once again, great location, staff & food. Sea Food Cafe in Fore Street - No view, but good quality. In Penzance - Mackerel Sky Cafe is fantastic. I've only just realised that it's no 1 on trip advisor, we found it by chance as it's just round the corner from the Exchange Art Gallery - part of the 'Art Pass'. Exchange & Newlyn Art Gallery are dreadful; Leach Pottery is interesting; Barbara Hepworth museum OK, but Sculpture Garden great; Tate was closed when we were in town (imminent Royal visit); Penlee House Gallery & museum was the best of the lot & well worth a visit. Train - very useful & what can you say at just £1 to get into St Ives. Hourly schedule can be a bit of a pain. Walk to St Ives very enjoyable. Walk beyond St Ives really good. Coast walk the other way from Carbis Bay is great to start with, but loses interest as you approach Lelant. Zennor worth a visit. Cafe by car park very good. We really enjoyed our holiday -thanks. !"
M. Fentum
TestimonialApr 2015
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""A fantastic break at Laurellie, excellent value for money."
I would like to recommend to any real ale enthusiasts the Star Inn at Crowlas ( 5 miles towards Penzance ) on the main road. We will certainly be back for another break soon."
H. Hubball
TestimonialMar 2015
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""We had a really lovely time in Carbis Bay."
The apartment was brilliant with everything we could have wanted. It was in perfect condition and we all felt very comfortable there. We were all very impressed not only with the high standard of equipment, linen, towels etc but with the cleaning as it was all beautifully clean. A good walk was from Porthtowan to St. Agnes - Driftwood, served good food. Gurnard Arms at Zennor served really good food. Porthminster restaurant and its sister restaurant the other side of St. Ives were good."
J. Bray
"We were thrilled with the accommodation and Laurellie was spotlessly clean. We also appreciated the cream tea and wine etc. We were very reluctant to leave and thank you for all your help."
P. & L. Park
TestimonialMar 2015
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""We couldn't fault Laurellie, it was very well equipped, clean and comfortable."
as usual yuor service was spot on and the bottle of bubbly and mince pies very welcome"
C & A. Kerr
TestimonialFeb 2015
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""Laurellie was very well equipped which made for a very comfortable stay."
The kitchen was particularly well equipped and had everything we needed and more. We visited Cafe Pizza, St Ives - we had a really lovely meal, we were lucky enough to have a warm and sunny day for our visit to the Minack theatre."
C. Thompson
TestamonialJan 2015
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""We really enjoyed our stay in Laurellie."
Such a lovely apartment and so well equipped. The outstanding feature was the conservatory, if the weather is not so good you can still relax in the warm and have an amazing view of the sea. Enjoyed the costal walk from Carbis Bay to St. Ives. Trevarno well worth a visit. Had lovely carvery at the Badger Inn, Lelant."
S. Luscombe
TestimonialDec 2014
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""Loved the apartment and everything was great."
Very comfortable and clean."
A. Penhallurick
TestimonialNov 2014
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""Laurellie had everything and more, a really stunning location."
My favourite outing was to Porthcurno with the birds diving from the cliff, also Mousehole and Polperro. A very relaxing holiday, thanks."
L. Welch
TestimonialOct 2014
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""We had an excellent holiday."
Laurellie was faultless and location and views excellent. We will certainly return in the future. Porthminster Cafe was our favourite restaurant – we ate there two evenings. La Casita was also very good for a local meal. Tinner’s Arms in Zennor is a lovely old pub. Favourite places to visit: Eden project, St Michael’s Mount, Cape Cornwall (lovely walks), Kynance Cove, Trengwainton Gradens."
R. Canning
TestimonialSep 2014
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""We had a wonderful time at `Laurellie, once we arrived we flung open the conservatory doors and took in the magnificent views."
The apartment was spotlessly clean and beautifully presented. We walked to St Ives on the coastal path, visited the Eden Project, Port Isaac, Padstow, Lands End and The Lizard, my personal favourite was the Minack Theatre. We ate at La Casita which is within walking distance of the apartment, the food and service were excellent and the atmosphere relaxed and friendly. Also had fish and chips from Becks which were superb. So, all in all a memorable holiday. Thanks to everyone concerned."
C. Brown
TestimonialAug 2014
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""We had a wonderful week at Laurellie thank you."
We very much liked the decor of the apartment and found it very relaxing.
We walked both into St Ives and along the coastal path the other way, and also spent time just relaxing and reading in the apartment.
We ate twice at the Porthminster Cafe which is our St Ives favourite."
P. O'Brien
TestimonialJul 2014
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"“Wonderful apartment."
The best equipped we have ever stayed in. Very comfortable with great views”.
M Pasker
TestimonialNov -0001
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