Ocean View

41 Customer Reviews

• "No BBC1, BBC2 & ITV Channels working on Sky TV."

  Many other channels not working including Music Channels. Property was cold and damp upon arrival and damp towels. We should be told that soap, shampoo and toilet rolls not provided until waiting to find out upon arrival and rushing out to shops after 300 mile drive. Lighting faults sorted day after arrival.

  Reviewed by Roger3.4★Dec 2024

• "This is the third time we have stayed at this apartment."

  Gone are the little luxuries of previous years: the Bose radio, the Villeroy & Boch china, the under pelmet lights in the kitchen weirdly disconnected, the light on the extractor fan gone too.... It's a long list. The little welcome pack has disappeared too alongside small bars of soap in the bathroom. It is a spartan regime now and we won't be returning. The owners appear not to understand that little things matter: so only two black bags for the bins really is annoying and cheap kitchen roll that doesn't do its job is noticed too. That said the apartment is still comfortable with great views, but the profit maximising frugalism of the owners left a nasty taste in our mouths. We can do better for the price charged and so could the owners. You don't build return bookings by showing your guests that you really don't give a damn about their experiences.

  Thank you for your review, I am sorry to hear you experienced some inconveniences during your stay. I will certainly take your feedback on board and see what adjustments can be made in the future. For reference we are always on hand to assist any issues, the Carbis Bay Holidays office is open Monday – Saturday 9-5.30 and we can always be reached on 01726 630015. Kind regards. Property Owner

  Reviewed by Chris4.1★Nov 2024

• "Beautiful apartment with an amazing sea view."

  Very clean and comfortable. Highly recommend for a holiday here. We will definitely be booking again.

  Thank you for your review, it's great to see you enjoyed your stay with us! Please feel free to get in touch if you have any queries about booking your next holiday with us. We look forward to hosting you once again. Property Owner

  Reviewed by Caroline5.0★Nov 2024

• "We had a brilliant holiday at Ocean View, the apartment is so spacious and the views are amazing!"

  ! Easy access to the train station and the beach is lovely. Things to note, the large sofa is broke, I called immediately on arrival to report this. I was told someone would come out and have a look but we didn’t see anyone. This really could do with repairing/replacing, also the mattress in the main bedroom is very soft with a dip in the middle so this could also do with renewing. The cold tap at the kitchen sink fell off and just needs a small screw to fix it. But we would definitely book again, the cleanliness was great and the apartment is well equipped!!

  Thank you for taking the time to give us feedback after your stay. We are glad to see that you had a brilliant holiday at Ocean view. We have passed your comments in regards to the sofa onto the owner of Ocean View and they are looking into this. Please rest assured however that this does not effect the use of the sofa. We are looking forward to welcoming you back again in the near future. Warm regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Faye4.4★Aug 2024

• "Amazing apartment beautifully clean and easy instructionsvto follow"

  Thank you for you feedback we hope to see you again in the near future. Kind Regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Denise5.0★May 2024

• "Fantastic apartment, had everything we needed for a lovely stay."

  The view is amazing and the location was perfect for getting around places. Absolutely loved our time here and have already discussed a return visit next year. Thank you for a beautiful stay

  Thank you for your feedback we are pleased that you had a lovely stay. We look forward to seeing you again in the near future. Warmest regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Victoria5.0★Sep 2023

• "Fabulous stylish apartment, very well stocked, comfortable beds and sofa and brilliant location."

  The views are stunning. It’s a great base for a family on a self catering holiday.

  Reviewed by Natalie5.0★Jun 2023

• "The flat matched the description, the location is perfect for exploring the local area and the view was great."

  It’s spacious and well furnished plus having Sky+ was a bonus. The kitchen is well equipped and the parking was very convenient. The gas boiler had a fault but Carbis Bay holidays sent someone to fix it within the hour which was impressive! The only negatives are the mattresses are not the most comfortable and the curtains in the master bedroom don’t block the light from the exterior lighting. Still overall a very nice place to stay in Carbis Bay.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! We were sorry to hear you had an issue but pleased to hear we were able to deal with this quickly and efficiently. Thank you again for all your comments which have been taken on board and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Michael4.1★Apr 2023

• "A few things went wrong and we had no local contact telephone numbers or email."

  The only telephone number on the website was a national number for Sykes. We had to leave a hand written list on our departure which hopefully will be passed on to the relevant person.

  Thank you for your feedback. We are sorry to hear a few things went wrong for you during your stay and that you were not able to reach out to our local team. Please be aware that we have put in place "Quick Start Guides" to be found in all of our properties which contain the phone number of our local office (01736 630015,Option 2) and helpful information to navigate your way through the property. The Chester Team of Sykes is also always able to put guests through to our local office to talk you through any difficulties experienced during your stay. We thank you for leaving us a list with bits to check on your departure. I am pleased to advise that this has been found and checked by the housekeeper to make sure there are no issues for guests staying at Ocean View in the future. With Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by John4.7★Dec 2022

• "Hi its our second time this year at Ocean View, its a great apartment,and location."

  Thank you for your wonderful feedback. We are thrilled to hear that you love and returned to the property! Thank you again and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Steve5.0★Nov 2022

• "Too expensive, ripped off"

  Thank you very much for coming back to us, we have contacted you to investigate your concerns further as we will always do all we can to improve our guest experiences. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by A2.5★Jul 2022

• "Stayed at the Ocean View 24/06/22 to 01/07/22."

  The apartment is excellent. Spotlessly clean , great views overlooking the sea. Great location .

  Thank you so much for you feedback. We are very pleased to hear you liked the property and its location as well as the special views it has! We hope to get the opportunity to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Andrew5.0★Jun 2022

• "No Wi-Fi hence no e of the associated services depending on Wi-Fi."

  The issue was already known by the previous person staying as written in the guest log book from the week before where they had taken same steps as us and got the same reply. Which suggests that this was a known issue prior to our stay. Nobody informed us prior to the stay that there would not be any internet connection and it did affect our ability to work substantially. We were not offered any form of compensation or a work around despite our having raised it early on. Otherwise great views and lovely flat!

  Thank you for your feedback. We are pleased you enjoyed the great views! and thought the flat was lovely. We understand your frustration with the WIFI problems and apologise for any inconvenience experienced, this issue was with the service provider and has now been fixed. We do hope you will visit again soon. Kind Regards The Carbis Bay Holidays Team Property Owner

  Reviewed by Lisa4.4★May 2022

• "Absolutely fantastic holiday."

  The property was the stuff of dreams we will 100% be returning.

  Dear Mr Forde, Thank you for your feedback. Great to hear you had a fantastic holiday. We look forward to welcoming you back in the near future. Best Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Liam5.0★Apr 2022

• "Great apartment exactly as advertised."

  Would recommened to others. Will definitely be booking again. Thank you for a lovely holiday.

  Reviewed by Steve5.0★Jan 2022

• "Lovely property with great facilities and views"

  Reviewed by Maureen5.0★Nov 2021

• "The only downfall is the lateness of entry to property."

  Reviewed by Linda5.0★Oct 2021

• "The DVD player, Ipod dock and outdoor seat cushions were not there."

  These are listed on the website and in the apartment's instructions. We brought a number of DVD's to watch, but couldn't. There were no instructions that we could find for the appliances or central heating. We couldn't get the under cupboard lights to work in the kitchen. The shower in the bathroom continues to run when the bath is being filled. The lights in the en-suite are inadequate. and the shower door does not close fully. The bin store door lock is difficult to open (This was reported at the time but nothing happened). There was no local information: Train times, local amenities, restaurants etc.

  Dear John, Thank you very much for your feedback. The instructions for the central heating system and appliances are located in the “Quick Start Guide” in the property, we will ensure that this is put out in a clear place in the future. The DVD is utilized through the Wii mode which you can select using the “source” button, and we will check on the next change over to make sure the other items are still present and speak with the owner’s if they are no longer present to update the description. I have highlighted the under cupboard lights in the kitchen; the shower which continually runs when the bath is filled and the shower door that does not fully close to the owner as we can action these repair so thank you for bringing these to our attention. The bin store key and lock may need some WD40 so we will see if this is the issue. Unfortunately, we removed lots of brochures etc from the property as we are trying to reduce contact following Covid-19. Please feel free to contact the local office on 01736 630015 option 2 if you need any advice on restaurants or so forth. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by John3.8★Sep 2021

• "The apartment was very comfortable with good facilities ."

  The cleaning was not of a good standard there was dust and hairs on a lot of surfaces the shower wasn't very clean. We spoke to the man who was cleaning the apartment and he told us he had 16 apartments to clean that day which would explain why it wasn't very clean. I felt like the money we paid for the apartment would have included an amount for the cleaning of the apartment and so we paid for something that didn't happen. We have always previously used Aspects holidays and never had a problem with the apartment being dirty this was our first time with Carbis holidays and was a little disappointed

  Reviewed by Annette4.4★Jun 2021

• ""This apartment exceeded our expectations."

  Everything you could possibly want was provided. We would really like to stay here again soon. Thankyou also to the staff at Carbis Bay holiday’s who were really helpful, without them we wouldn’t be able to enjoy the beautiful holiday location.Thankyou all from Mr and Mrs G Bye."
  Mrs Jennifer Bye

  ReviewMar 2020

• ""A wonderful place!"

  "
  Simon

  ReviewJul 2019

• ""Ocean view Penthouse in Carbis Bay is the place to stay."

  This is our second time we have stayed in this apartment, pure luxury so go on treat yourselves ...."
  Louisa kempshall

  ReviewApr 2019

• "We have just returned from a fantastic week in Ocean View."

  The apartment is beautiful and so well equipped, it has an enormous lounge and the views are outstanding. Carbis Bay Holidays are always our first port of call when visiting Cornwall, they have superb properties and high standards when it comes to cleanliness etc. We have already booked one of their properties for next year and are considering another for later this year.

  Frances BroadbentSep 2017

• "“We thoroughly enjoyed our stay at Ocean View."

  It is an amazing apartment and the views are simply breathtaking. We would not hesitate to recommend this apartment or Carbis Bay Holidays to family and friends.“ C.Jones

  TestimonialAug 2015

• ""We certainly enjoyed our time at Ocean View, we were not disappointed with it's facilities, cleanliness and comfort."

  Having stayed with you before, it was everything that we expected it to be, the administration side was absolutely spot on, and we'll be staying with you again on our next visit to see family." C Stevens

  TestimonialJul 2015

• ""We had a very enjoyable stay at Ocean View."

  The apartment was first class with great facilities and we ended up spending most evenings in making the most of these. It was incredibly clean and was wonderfully presented which made the stay even more enjoyable. We went on a view nice walks along the coast at the main beaches which you will already know about like Perranporth etc. We also visited St Michaels Mount which was very nice. We ate at The Balcony in St Ives which was a very nice place to eat both during the day and evening." S. Horne

  TestimonialJul 2015

• ""We can't speak highly enough of the apartment, it was exceptionally well equipped, spotless and the views were wonderful."

  A couple of restaurants that we tried were the Porthminster and Alba, also very good was the Mermaid Restaurant in St Ives." G. Bevan

  TestimonialJun 2015

• ""A wonderful stay at the Ocean View apartment."

  Everything ran like clockwork from the booking of the apartment to the lovely stay, with the great touches like the welcome scone pack and very clear pack on living in apartment. We had a great time enjoying walks into St Ives, trips to Newquay zoo and the local fish and chip shop!!! The apartment and view was stunning and we'd definitely recommend a stay to friends and family." S. Garrett

  TestimonialJun 2015

• ""We enjoyed a great week at Ocean View in Carbis Bay."

  It’s a beautiful apartment with such high quality fixtures, fittings and gadgets! The walk to St Ives along the coast was a highlight for us." H. Allen

  TestimonialMay 2015

• ""We had a good return journey and we ALL FOUR OF US really enjoyed our holiday especially the apartment."

  My wife was really taken by the trouble to provide the many extras which greeted our arrival. The cleanliness of the property was excellent and we intend returning next year. We have rented properties over the past 15 years for our holidays (2 per year) and Ocean View is at the top." J. Horrobin

  TestimonialMay 2015

• ""We had a lovely stay at Ocean View."

  The apartment didn’t disappointment and lived up to our expections! The interior was of a very high specification and it was warm and comfortable. It was also very clean and well equipped. Julie was there to welcome us, which immediately made us feel at home and the cream tea was a nice surprise. The apartment was also very quiet. The views were spectacular and the position of the property was perfect for the train to St Ives and also the local shops. My boys are aged 10 and 8 and they particularly enjoyed the Eden Project. Also they went go-karting which is only a five minute drive from the apartment. We all enjoyed the Badger Inn which was family friendly and good value. The local fish and chips were also very good." D. Adlam

  TestimonialApr 2015

• ""The apartment is wonderfully appointed with all the luxuries required needed to make our stay comfortable."

  I am sure you have heard it many times before but the biggest factors, the fantastic view of the St Ives headland, the space in the apartment and the great fittings make this an excellent place! The kitchen holds all the utensils and appliances necessary to cater for oneself and the apartment’s security and quite peace sets it apart. We had a fantastic meal at 15 on Watergate Bay and also a great lunch on the terrace at the Porthmeor Hotel now called St Ives Harbour Hotel. Both are highly recommended. In addition I would direct guest to the Porthminster Gallery down at Westcott Quay. Some truly wonderful art/sculpture pieces which we ended up investing in!" D. Aggar

  TestimonialApr 2015

• ""Ocean View is exactly as expected i."

  E. a high standard of cleanliness, very good facilities, regarding a nice eating place I have always enjoyed 'Peppers' in the Centre of St. Ives. We took Coastal Path walks initially from Carbis Bay to St.Ives then two days later from Carbis bay to Hayle and back.The Train Branch Line connections are usually every hour stopping at Carbis Bay but most stations are visited on the half hour. Its very reasonable i.e. a £1 per person each way, the last train back on a Saturday from St.Ives is 10:05pm." L. O'Connor

  TestimonialMar 2015

• ""We had a fantastic holiday and the Ocean view apartment was just what we wanted and more!"

  So clean and well appointed! The location is perfect and the views breathtaking." D. Neville

  TestimonialMar 2015

• ""We had a wonderful break at The Sands – Ocean View."

  A fabulous apartment and one which we would like to own! Highly recommended." D. Sharp

  TestimonialFeb 2015

• ""We had a wonderful stay at Ocean View."

  Fantastic accommodation with every conceivable luxury." R. Webb

  TestimonialFeb 2015

• ""Ocean View is an excellent property with fantastic views over St Ives and Carbis Bay."

  The apartment is of an exceptionally high standard with fixtures and fittings of a very high quality iindeed. The location was great with the little railway line to St Ives, the beach and the south west coast peninsular path all within a few minutes. We didn't really bother to use the car during our week as we prefer a central location with good walks from the door and public transport nearby. We also enjoyed the luxury of the flat, the views, the lovely sofas and all the comforts of home - and more! We loved the games compendium and that helped on wet days. We did the coastal walk to Lelant then were lucky enough to be just in time (after a good pub lunch at the Badger) to catch the open top bus back to St Ives and then finish our circular walk back to Carbis Bay.We had a memorable evening at the Porthminster Cafe." K. McDonald

  TestimonialJan 2015

• ""We really enjoyed our stay at Ocean View."

  The level of cleanliness was excellent, the apartment is very well presented and equipped – having Sky + was a real bonus. The view is obviously the main selling point and was fantastic." C. Dorer

  TestimonialDec 2014

• ""We had a lovely holiday and enjoyed our stay at Ocean View."

  It is a beautiful apartment , very clean and well presented. The view is a real plus, our granddaughter enjoyed the Wii. We went to many of the restaurants in the book and enjoyed the meals. We would recommend a visit to The Geever Tin Mine although it is not for the faint hearted!" A. & J. Bareford

  TestimonialNov 2014

• ""Ocean View was wonderful, perfectly clean and the photos were completely representative and what a view!"

  It was like staying in a 5 star hotel. We all loved the layout. We have a new born baby so going out is difficult, it didn’t matter though as staying in was a pleasure. I would recommend a quiet drink at the Carbis Bay Hotel at sunset." P. Palmer

  TestimonialOct 2014

• ""We just had an amazing time."

  The apartment took our breath away. I can not wait to come back and now we've been spoiled i think we'll always book Ocean View." J. Bennett

  TestimonialSep 2014

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