Portside

48 Customer Reviews

• "An absolutely superb property."

  The location is perfect, and the views are spectacular. A high end, quality finish to the property with everything we could need. Beautifully comfortable beds with luxurious bed linen. Wonderfully clean throughout. Spacious and tastefully decorated, it was a pleasure to stay here and would happily return. The house is located literally two minutes from the train station with regular (and cheap) trains to St Ives - but there is absolutely no noise disturbance whatsoever. The walk over the coast path is lovely too.

  Thank you for your kind review, we are so glad to hear you had such an enjoyable holiday. The train is a great advantage to staying in the area and it provides the most stunning views across the coastline. We hope you will stay with us again in the future. For any queries please don’t hesitate to get in touch. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Elizabeth5.0★Oct 2024

• "Lovely house, lovely position, the view was stunning from the balcony."

  Poor maintenance and cleanliness in certain areas really let the property and our holiday down. The master bedroom had black mold by the windows. The downstairs outside area was very dirty. The table had all green mold all under the glass. This was unusable, the table and chairs on the balcony were filthy from being left outside and the sunbeds were rusty. There were problems with the jacuzzi, after 3 days, we noticed all this dirt and grime around the jacuzzi and dirt floating all on the top. It should have been maintained twice during our stay according to the handbook in the house. Contacted Sykes three times for help, was told the company had been to sort it. No one arrived, jacuzzi was unusable, tried to clean it myself. Made no difference, asked Sykes for help, said they would speak to owners re: compensation. Nothing was done, couldn’t use it. This really upset everyone as this was a very special celebration for us all and cost me a lot of money for 1 week. Met the maintenance guy as we were leaving and he tried to say he jumped the fence to clean the jacuzzi during our stay. Well, what can you say to that? He was very rude and arrogant because he knew he had not done his job. I was angry and we all left to drive home gobsmacked by his response. Received an email to say owners weren’t prepared to apologise or take any responsibility. Such a disappointing attitude. No care or attention to detail, its obviously about the fast turnover of guests in high season and customer care and satisfaction is not a priority. Very sad end to what should of been a fab time celebrating with my family.

  Thank you for taking the time to give us feedback after your stay. We take all feedback seriously and will look into the points you have raised for future improvements. The local Carbis Bay Holidays office is open 9-5.30 Monday-Saturday and is available on 01736 630015. We hope you will consider rebooking with us again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Alison3.1★Jul 2024

• "Lovely big spacious villa with amazing views , the hot tub is a great added bonus !"

  However upon arrival it was very evident that outside was extremely dirty . When we opened the French doors that led to the balcony ,the first thing that greeted us was clumps of wet grass all over the decking leading up to the hot tub ,the upvc door frames inside were absolutely filthy and so was the guttering (definitely hadn’t been cleaned this year) so first thing we had to do was clean the whole decking area and wipe over the upvc. The hot tub had quite a bit of sand in ,so water definitely wasn’t changed upon arrival ,probably topped up and chemicals added but listing states that water is changed after every guest so that’s incorrect ,plus there’s no way a hot tub would reach 38 degrees in a 6 hour window change!! 2nd bed base was broken upon arrival (which should have been picked up on changeover!) but once reported it was repaired within an hour -excellent service from Carbis Bay ! There was no light bulb in 3rd bedroom lamp (again should have been checked before our arrival ) Overall the Villa is lovely but the lack of cleanliness outside really let it down,when you’re paying premium prices you expect the standards to be the same,so unfortunately I wouldn’t stay in this villa again for that reason. (I have the photos of the outside area if you’d like me to send them over !!)

  Reviewed by Jennie3.4★Jul 2024

• "Our 2nd stay at this beautiful appartment, it has everything you need for a perfect stay."

  It has the added bonus of a wonderful hot tub. The train station to St Ives is a 2 min walk away, or you can walk the beautiful coastal walk.The appartment has wonderful sea views. We would highly recommend beautiful Portside for a wonderful stay.

  Thank you for your feedback we are glad to see you again and that you had a wonderful stay. We look forward to welcoming you back again in the near future. Warm regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Neil5.0★Jun 2024

• "Everything at Portside was excellent."

  The holiday home has everything you need and more especially as it now has a hot tub. Lovely sea views with easy access to Carbis Bay beach and the train station.

  Thank you for your feedback we are pleased that you had an excellent holiday. We hope to see you again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Susan5.0★Jun 2024

• "This was a superb apartment and we thoroughly enjoyed our stay - did not want to leave and wished we could stay longer!"

  Portside has everything you could wish for, it is super comfortable, the views of Carbis Bay were stunning (as always) and to end the day with a dip in the hot tub was great. Thank you - will definitely stay again.

  Thanks for taking the time to give us feedback, we are glad you enjoyed your stay. We look forward to welcoming you back again in the near future. Warm regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Dawn5.0★May 2024

• "Port side is a beautiful house in a lovely area."

  I can’t think of anything to fault it. Comfortable, clean and everything you could need. Highly recommended

  Reviewed by Susan5.0★Apr 2024

• "Superb house with amazing views over the bay and down into St."

  Ives. 1 minute walk from the station which is a 3 minute ride into St. Ives. Facilities in the house are as described and the open plan living/kitchen is of a very high standard. Hot tub is great with the amazing views. We were a family of 4 and plenty of space for more people, can imagine it is beautiful in the warmer months to eat outside on the balcony, we didn’t have the best weather but didn’t stop us. The EV charging point is a great addition to the house. Tesco is only 2 minutes away and the bars, restaurants and cafes in St. Ives are well worth a visit. Easy access to other places such as Lands End, Kyance Cove and Perranporth again with beautiful beaches, views and places to eat.

  Thank you for your feedback we are glad you had a good time. We hope to welcome you back again in the near future. Kind regards, Carbis Bay Holidays. Property Owner

  Reviewed by Lee5.0★Oct 2023

• "I have already sent an email re this."

  There is much to like about the property - location, stunning views , very comfortable beds . I loved the spa bath. I stripped the beds prior to leaving, in order to help with housekeeper ( who had been very helpful.) I discovered that the mattress cover and mattress in the master bedroom were badly stained and the duvet in the other big bedroom was also badly stained. Very disappointing.

  Thank you for your lovely review regarding your holiday stay at Portside. We appreciate your feedback and will ensure your comments are shared with our housekeeping team. Kind regards, the Carbis Bay Holiday Team. Property Owner

  Reviewed by Mary3.1★Sep 2023

• "We had a lovely time."

  The property had everything you can think of and the view is stunning. Hopefully we will return soon.

  Thank you for your lovely comments. We are so pleased to hear that you loved your stay! We hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Kinga4.7★Aug 2023

• "Perfect. Stunning home."

  Location is amazing. Loved everything about the house. So close to the train for journey to St Ives. So close to beach. Views from terrace and hot tub are

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Jan5.0★Jul 2023

• "A pleasant property and generally well maintained."

  Two units in the kitchen would not open or close properly and crockery/glassware section needs an update i.e so there are 6 or one strand cups that fit the saucers etc. Otherwise satisfactory

  Thank you very much for taking the time to leave us your feedback following your stay at Portside. We are happy you have overall found the property satisfactory and can assure you that we will look into the points mentioned to ensure that the next incoming guests find the property in the best condition. We hope to get the opportunity to welcome you back in the near future. With Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by David4.1★Oct 2022

• "We have just returned from this lovely home."

  The house has everything you could possibly need for a comfortable stay in the gorgeous Carbis Bay area. The owners had thought of everything , the house extremely clean & spacious & having your own parking space is such a bonus in this area. The train to take you into St Ives is right on your doorstep. Would not hesitate to book this house again. Sykes Cottages once again made everything very easy & streamline, with no issues at all. Thank You Sykes

  Thank you so much for your wonderful, positive feedback as it is very important to us! We are so pleased to hear that you had such a great time at "Portside". Thank you again for your incredibly kind words. We look forward to welcoming you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Elizabeth5.0★Sep 2022

• "Great place we had the best week stay here and will definitely be back"

  Reviewed by Sarah5.0★Aug 2022

• "A second stay in a lovely apartment - issues with the TV and Sky box several times during our stay (not sure why an apartment of this quality and price shares the Sky system with the adjoining apartment), and surprised that the apartment wasn't cleaned halfway through a two week stay."

  Great view and excellent location, shame about the big price increases for 2022.

  Thank you so much for your positive feedback, we are happy to hear you liked the apartment. We are sorry to hear about your issues with the TV, we have notified the owner to see if there is another way the Televisions can be set up to avoid this issue in the future. In regards to a halfway clean, unfortunately these are not included as part of your stay but we do include a full linen and towel change to be completed by the housekeeper half way through your stay. We look forward to seeing you again in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Peter4.4★Oct 2021

• "The villa was very nicely furnished, spacious and had a beautiful view."

  However, the images of some of the items inside the property were not very accurate, for example there was no Sonos speaker in the property, so we were disappointed as we purposely left our portable one at home thinking that there would be one provided. Some of the crockery were chipped which is not very hygenic. We had to wash the throws which had a musty smell on them, there were no bulbs in two of the bedroom lamps, we were unable to access Netflix or Sky movies in any of the rooms beside the one room that contained the double bed and the garden area outside of the master bedroom needed cleaning. I contacted Carbis Bay holidays regarding these matters on the first, second and third days (We only had a four-day holiday) but nothing was done about it apart from Luke coming out on the last day and logging us into the Netflix, which by that time was virtually no use as it was our last night there. Loved the villa but very disappointed with the lack of service from Carbis Bay and the owners.

  Reviewed by Jill2.8★Sep 2021

• "My family and I enjoyed a very successful stay at Portside."

  Proximity to station and beach was a great asset. Carbis Bay Holidays resolved the issues with the WiFi promptly and the washing machine door. Was contemplating booking the accommodation for next year we enjoyed the stay so much. Was disappointed to discover the price has increased 60% next year. Either this is an astute business move on behalf of the owner capitalising on the effect of the pandemic and G7 or naked profiteering.

  Dear Elizabeth, Thank you for your Feedback and I am pleased to hear you enjoyed a very successful stay at Portside, it is in great location isn’t it. With regards to the increase in pricing, this has been set due to the current demand for holidays and properties in St Ives and Carbis Bay for 2022, however this is constantly being monitored and reviewed. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Elizabeth3.8★Aug 2021

• "Our family loved visiting portside."

  Ideally situated for the train and the beach. Our 4 year old was in her element!! Gorgeous property! Would love to visit again!

  Reviewed by Stephanie5.0★Jun 2021

• ""Excellent, clean and comfortable house in a convenient location right outside the train station, and a short walk to St Ives with all it has to offer."

  The Carbis Bay hotel spa passes were an additional luxury. Would highly recommend."
  Lynne Coombes

  ReviewFeb 2020

• ""Excellent standard of accommodation in an ideal spot with sea views and within easy reach of St Ives - either on foot via the coast path and/or by rail."

  "
  Ian

  ReviewJan 2020

• ""Thank you team for another happy, stressfree, luxury break."

  Portside was as great as always (4th year running). The housekeeping team are a true asset to you. The only minor criticism we had was dealt with by Harry efficiently, helpfully and resolved sensibly. Thanks everyone - looking forward to Christmas !"
  Wendy Dickson

  ReviewAug 2019

• ""Another great stay in Carbis Bay – 4th at Portside."

  The new Harbour restaurant in St Ives is a must! See you at Christmas!!" The Dicksons

  TestimonialAug 2019

• ""Great apartment, amazing views, we will be back x x" A + C Notron, Sheffield"

  TestimonialJul 2019

• ""Another Fantastic holiday here in Carbis Bay."

  Our son celebrated his 8th birthday here – what a perfect place to be. We’ll be back! X" Wardle Family, Green Hammerton

  TestimonialJun 2019

• ""Another fantastic holiday here in Carbis Bay."

  Our son celebrated his 8th birthday here – what a perfect place to be. We’ll be back! X" Wardle Family

  TestimonialMay 2019

• ""Another great stay in Carbis Bay."

  Our third time here (twice in Portside, once in Starboard) & we couldn’t wish for anything more. We are sad to be leaving but will be back." Adams Family, Sheffield

  TestimonialMar 2019

• ""5 star apartment!"

  Very relaxing, Excellent stay. What more can you want." Joy and John Richards

  TestimonialMar 2019

• ""Another great stay in Carbis Bay."

  Our third time here (twice in Portside, Once in Starboard) we couldn’t wish for anything more. We are sad to leave but will be back." Adanis Family

  TestimonialMar 2019

• ""5-star apartment."

  Very Relaxing. Excellent stay. What more can you want." Joy & John Richards, Penarth Vale of Glamorgan

  TestimonialMar 2019

• ""New Year, New visitors’ book & a new look for Portside."

  Our 4th booking! For 1st timers! Porthminster Beach Café a must. The Cornish Bakery 9 Fore Street. New for 2019; Talay Thai Kitchen in St Ives. Johns Liquor Shop & Cheese on Coast have local specialities. Back in October." Eva & David, Coleman plus visiting children & Grandchilden

  TestimonialFeb 2019

• ""New Year, New visitors’ book & new look for Portside."

  Our 4th booking! For 1st timers; Porthminster Beach café a must. The Cornish Bakery, 9 Fore Street. New for 2019:Talay Thai Kitchen in St Ives. Johns Liquor Store, Cheese on coast have local specialities. Back in October." Eva & David Coleman

  TestimonialFeb 2019

• ""Portside was pure luxury had everything we needed."

  Loved the views we had a very comfortable stay. Many thanks CBH"
  Mrs. P. Ants

  ReviewJan 2019

• "“We had a lovely week at Portside despite the weather being up and down."

  We thought the accommodation was without a doubt one of the best holiday accommodation's that we have ever stayed in. When we arrived we were met by the housekeeper she was very friendly and welcoming. The accommodation was spotless when we arrived. Portside was very well equipped with a lovely kitchen which my husband very much enjoyed cooking in. The views from the open plan living area were amazing. The bedrooms were really spacious and very comfortable. My two daughters very much enjoyed bath time in the spa bath.” E.Moscatelli

  TestimonialAug 2015

• ""I really want to let you know about our experiences at Portside."

  Everything was absolutely perfect! The apartment was just as shown in the internet – even better. The view was wonderful and the furniture was so stylish and done with such good taste – we loved the apartment. The equipment of the kitchen and the whole apartment was so high class, we felt very much at home. The location of Portside is also perfect: near to the beach, with perfect view and in one of the most beautiful parts of Cornwall. We loved going to St Ives. The boat trip for seeing seals was great. We saw a large number of them, about 25 at least. Out time at Portside was one of our holidays we liked best." S. Burtscher

  TestimonialJul 2015

• ""We had a lovely holiday at Portside, the accommodation was up there with the best, spotless, well thought out and planned."

  With a husband who is a golfer, the full sky package came in handy for the Ryder Cup. He played Perranporth and West Cornwall Golf Courses (I caddy he buys me lunch), both challenging. Our younger members used Porthmeor Surf School, £30 per 2hr lesson, equipment included and if you book 3 lessons the third is £15. Love Porthminster Beach Cafe but Porthwidgeon and Porthmeor were both good too, as was Blas Burgers and the Digley Food Co." N. Brown

  TestimonialJul 2015

• ""Everything at Portside was superb."

  Particularly enjoyed trips to :- Eden Project, Lands’ End, The Loft restaurant, Carbis Bay beach. Obviously the fantastic sunshine that we enjoyed really helped." K. Speed

  TestimonialJul 2015

• ""Portside certainly lived up to our expectations."

  The position of the property was ideal for accessing the huge quiet beaches between St Ives and Hayle as well as being very convenient for the local shops The light and the views from the living area were beautiful. The house was very clean and comfortable and generally well equipped." L. Hymer

  TestimonialJun 2015

• ""Have to say that our expectations were exceeded – lovely house and fantastic view, and to top it off we were greeted by a pod of dolphins in the bay on our first day."

  Perfect location for a beach holiday and our 3 year old son was in his element so didn’t feel the need to stray far from the bay. We did the walk (and train) to St Ives and had lunch at the Watermill, other than that it was beach, beach and beach!" A. Freeman

  TestimonialJun 2015

• ""Portside in an excellent spot."

  If you have a visitor(s) then get them to park in the Carbis Bay rail station car park opposite for free. Use the excellent 'lifeline' of the railway to travel to St Ives, it's cheap and really reliable. We used the following restaurants that we thoroughly recommend ........Black Rock, The Seafood Cafe, Carbis Bay Hotel,The Italian, Pizza Express, La Casista, The Bean Inn and Beck's Fish & Chips." L. Yarker

  TestimonialMay 2015

• ""Portside, completely lived up to our expectations, the place was immaculately clean, beautifully laid out and the beds were really comfy!"

  ! (something I always judge a holiday on). We have stayed in and around the St Ives area for several years, but had never stayed in or even visited Carbis Bay, we are now hooked, the beach is stunning and far quiter than neighbouring St Ives, and the costal path walk is a must, there was a lovely friendly atmosphere in the village, and the nice thing was we didn't really use the car, we walked to the beach every day, we walked into St Ives, and I even walked to Tescos. It was a perfect home in a perfect position." M. Stubbs

  TestimonialMay 2015

• ""We really enjoyed our stay at Portside, the apartment was great spotlessly clean with everything we could have wished for, in fact everything from the booking onwards was very good, we did not want to come home."

  We would like to recommend Trevaskis Farm, also their farm shop is worth a visit, the walk into St Ives was very scenic as was the trip via the train." L. & M. Sales

  TestimonialApr 2015

• ""From our friendly greeting to the owners' willingness to come and help switch on our wifi, we were made to feel welcome and looked after from the start."

  The guide book in the house is useful and chatty without being dictatorial. And the facilities, their cleanliness etc were all first class." E. Mair

  TestimonialApr 2015

• ""We had a lovely stay at 'Portside' in Carbis Bay."

  The house was everything we expected and more. Big, Clean & Tidy. We enjoyed cooking in the spacious and well equipped Kitchen! We really enjoyed the convenience of the train station and a big Tesco not too far away. The coastal walk to St Ives is great. The only place to eat is the Porthminster Cafe!" P. Henry

  TestimonialMar 2015

• ""We very much enjoyed our stay in Portside - the villa was beautiful well-equipped and comfortable."

  A big plus for us was the train into town and the Sky Sports package when we were too tired to move after a day's walking! We highly recommend the garden of Trebah and the Geevor Tin Mine. We dined at the Black Rock and New World." P. Black

  TestimonialMar 2015

• ""Hi, we had a wonderful stay, the property was excellent as was the administration of the holiday."

  Excellent location for hopping on the train to St Ives as we were so close to the station. We recommend the Porthminster cafe, Peppers and Cafe Pasta in St Ives, Carbis Bay Hotel conservatory for cream teas and Olives Cafe in St Ives for delicious cakes. Walks we would recommend, Carbis Bay to St Ives along the coastal path , Carbis Bay to Lelant along Porth Kidney beach, headland walk around Hells Mouth out towards Godrevy lighthouse, walk around Zennor and Tinners Arms for lunch, thanks again." Josie Sanigar

  TestimonialFeb 2015

• ""We were over the moon with both the standard of accommodation and the cleanliness upon our arrival."

  We even had christmas decorations! The whole property totally exceeded our expectations and the view was amazing. It was the perfect christmas retreat for all the family being able to socialise together whilst watching the 50 inch tv!!" P. Blackmore

  TestimonialFeb 2015

• ""We have nothing but positive feedback on our holiday at Carbis Bay, everything as perfect, waking up to such a beautiful view every day was amazing."

  " J. Young

  TestimonialJan 2015

• ""We both had a fantastic time at "Portside" and where very pleased with the quality & standard of the accommodation."

  All the little things like the pint of milk on arrival in the fridge & the tea and coffee all added up to make a very welcome arrival after such a long car journey! We would book "Portside" again without a moments hesitation as we believe the quality, standard and value for money of accommodation are possibly second to none in the surrounding area!" M. Young

  TestimonialJan 2015

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