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"Sea Vista is one of ‘the’ best apartments we have stayed in during our 12 years with Carbis Bay Holidays/Sykes Cottages."
Parking was brilliant (a joy to pack and unpack undercover…!), the bonus of a lift was a real plus making our arrival & departure problem free. Inside so tastefully furnished with some lovely pictures and lamps. Everything you could want in a kitchen (not that we intended to use it much...!) with sparkling clean glasses, cutlery & crockery. The balcony was private and offered a place to relax when the sun shone. All in all, a beautiful apartment that we were sorry to leave!
I know from personnel experience how important constructive feedback is, and these points below are relatively menial and easy to fix but should and could have been picked up on before our arrival…. which would have exceeded our experience. Attention to detail is key, small points I know, and may seem trivial but get them right and take your already 5* property to a 5*plus property.
The window blind in the Twin room looks faulty and is "hanging down" on the right side at the top. We didn't use this room at all, but it may be a future complaint if not fixed.
Toilet seat loose in family bathroom. Also, as you look at the shower over the bath there is mould on the righthand corner.
The Dimmer switches in the Lounge are flickering (the two round ones), so we couldn't use these.
The battery clock in the bedroom with a balcony appears to need a new AA battery
And finally, we were unable to unlock the gate which leads down to the beach – did try all keys on the bunch but unfortunately none of them worked. Maybe a suggestion would be to label the keys, or if not required, take them off the bunch.
Reviewed by Wendy4.4★Sep 2024
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"Such a beautiful holiday apartment that was so very well equipped with everything we needed We had an amazing week."
Thank you.
Thank you for your feedback we are glad that you had an amazing week. We hope to see you again in the near future. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Julia4.7★Aug 2024
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"A great second stay at Sea Vista for two weeks."
We really enjoyed the holiday and the accommodation was excellent.
Reviewed by Paul5.0★Jul 2024
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"Great property."
Negative aspects, it’s now difficult to get through to Carbs Bay holidays when the electricity cut out on, also they stopped leaving a welcome back in the fridge , scones juice etc
Thank you for taking the time to give us feedback. We understand that there was a query with the toaster which was causing the electricity to trip. We are pleased to see this was dealt with swiftly by our local team and a new toaster was provided to prevent this issue going forward. The owners of the property have now provided a brand new toaster as a result of this query. We hope despite this point that we will have the opportunity to welcome you back in the near future. Kind Regards Carbis Bay Holiday Team.
Property Owner
Reviewed by Danny4.4★May 2024
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"We had the most wonderful week at Sea Vista, its facilities and location couldn’t be better."
The apartment was finished to a fabulous standard and had everything we could have needed. This was our second visit and we will definitely come back again.
Thank you for your feedback we are glad to see that you had a wonderful week. We look forward to welcoming you back again in the near future. Warm regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Natalie5.0★Apr 2024
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"We had a great stay in this property, it was clean, everything you needed and a great view out to sea."
Great location with only a short walk into St Ives and close to the train station.
it has everything you could need we will definitely be using it again.
Thank you for your feedback we are pleased to see you had a great stay. We look forward to welcoming you back again in the near future. Kindest regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Claire5.0★Mar 2024
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"Lovely property, amazing views, better than photos in my opinion."
We had a couple of issues at start with the bed slats falling off, however contacted the Agents and they very quickly fixed the problem. There is a wonderful beach side restaurant next to the beach with spectacular views and reasonably priced would highly recommend. Train ride to St Ives is a must and only £1.00 per person each way. A beautiful place to visit.
Thank you for taking the time to give us feedback after your stay. We are pleased to see that the issues you raised where dealt with quickly by our local team during your stay with us. We hope to have the opportunity to welcome you back again in the near future. Kindest Regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Lorraine4.1★Nov 2023
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"A stunning property in a superb location."
The Apartment offered everything we could possibly need. Thank you!
Thank you ever so much for taking the time to leave feedback after your stay at Sparrows Nest. We are so pleased to hear how great of a time you had and that you found the house well equipped for all your needs. We do hope to have the opportunity to welcome you back in the near future. Kindest regards, The Team at Carbis Bay Holidays.
Property Owner
Reviewed by Kathryn5.0★Oct 2023
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"On arrival we were very impressed,high end fixtures and fittings."
Although when we came to cook dinner we had to wash every pan before we could use it,the wok was rusty. The lights above the washer/dryer were caked in grease/ dust and the opening windows were filthy inside and out. There was a cigarette above the cooker for some reason (none of our party smoked) We had issues with the heating especially at night when it went colder we followed instructions but to no avail. We eventually phoned Carbis bay who did exactly what we did but still the temperature did not move. Unfortunately we didn’t see the housekeeping notice which was hidden under our coats which we filled on arrival. A nail clipping greeted us on the dining room table. There was a hair in the bowls just as we were putting dinner out so we quickly had to wash all the plates, The apartment was full of dust and hair , I actually swept up on the Sunday under the settee and I was going to vacuum,However the bag in the vacuum was absolutely full to bursting. I was a little bit taken aback at the standard of cleaning and I’ll be suprised if it was actually cleaned prior to our visit. We arrived at 3 and were suprised to be able to get into the apartment. I didn’t want to say anything at the time because I didn’t want the hassle of someone coming in whilst we were there. I was on holiday. Disappointed to say the least my son was also disappointed because we couldn’t find the charging lead to the PlayStation. But other than that we had a good time !
Thank you for your feedback, we are very sorry to hear of the issues you encountered during your stay, we can confirm we have passed your comments onto the housekeeping team to ensure all cleanliness issues are rectified. We can confirm check in is at 4pm so the housekeeper may have not had time to check the property was up to the usual high standards. We are pleased to hear other than the issues you experienced you had a good time and we hope we have the opportunity to welcome you back again in the future. Kind Regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Angela3.4★Oct 2023
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"An absolutely gorgeous apartment with every facility available."
The views are amazing and the location is central to all the main attractions in Cornwall including St Ives which is just a 40 minute walk away. I would definitely recommend Sea Vista in beautiful Carbis Bay and wish I had booked for longer than a week as I loved it so much!
Thank you for your feedback we are glad you loved your stay and the apartment was gorgeous. We hope to see you again in the near future. Warm regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Sheila5.0★Sep 2023
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"Nothing left at all no welcome pack with coffee /tea a nepresso machine no capsule left to use it and no where that sells them it only £10 for a sleeve of them
3 dishwashers tablets so not enough to use all week
No bin liners so we had to buy them
We were in the top the windows open fully there was bird poo all over the rails never been cleaned so dried poo is toxic and we had to clean even though you demand us to leave clean and empty all the bins never heard of this before
The penthouse holds 6 people but parking spaces on for 1 car as the rude cleaner on arrival told us
The views were good the location was ok
No I wouldn’t go back using same company."
Thank you for your feedback, we are very sorry to hear you arrived to no welcome hamper we will be sure to feed this back to the housekeeper. We apologies that the rails hadn’t been cleaned we will be sure to rectify these issues, as parking is premium in the area Sea Vista is lucky to have one allocated space however there is residential parking nearby where a second car is required. Please note our local office is open Monday- Friday 9am-5:30pm and we will be more than happy to assist with any issues you find during your stay. Despite the issues you encountered we do hope you had an enjoyable stay at Sea Vista.
Property Owner
Reviewed by Michelle2.8★Aug 2023
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"The apartment was amazing, so clean and very well equipped there was nothing more we could have asked for."
The view across the bay was spectacular we spent more time watching the ever changing sky and sea than the TV. The electrical equipment was all very high spec. The only problem we found was we were unable to find the correct coffee pods for the machine. The biggest down side was a very long steep hill down to the beach which I could not do as I'm waiting for a hip replacement so only visited once. The beach carpark was very small and wanted £20 a day to park. Also food on the beach was limited and very expensive. Wouldn't visit again on this basis. But could not fault the apartment as a base to travel to other locations.
Reviewed by Samantha4.7★Aug 2023
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"Sea Vista was beyond our expectations."
Decor, furnishings and facilities were on a high level. The view was fantastic. We felt very relaxed and chilled in the apartment. Also dog friendly and provision of dog facilities were very welcome. We have been so impressed we have booked for a longer stay next year. Thank you.
Reviewed by Paul5.0★Jul 2023
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"Great location, great view, well equipped."
Reviewed by Peter5.0★Jun 2023
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"Beautiful penthouse The only thing we could fault was awful smell in en-suite bathroom"
Thank you so much for you feedback and we are sorry to hear about the smell. Your feedback has been taken on board, reported to the necessary department to ensure this does not occur again. The team are also always available to help deal with any issues during your stay on 01736 630015 option 2 and would do what we can to resolve them as soon as possible. We look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Ann5.0★Jun 2023
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"Beautiful views and extremely comfortable."
A fantastic week!!!
We are thrilled to hear you had a fantastic stay at Sea Vista and thank you very much for taking the time to leave us your feedback! Best wishes, The Carbis Bay Holidays Team
Property Owner
Reviewed by Caroline5.0★May 2023
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"First impressions fantastic Great location and views Facilities covered all ages Kitchen area very well kitted out Downside no space for food storage other than fridge !"
! Rain ( i know it was excessive) but veranda flooded all the time and running from number 13 Not running straight down the gutters Slightly excessive close down procedure USB charging power sockets would be great addition Thank you
Reviewed by Andrew4.4★Apr 2023
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"Really lovely apartment, beautiful views, gorgeous furnishings would love to stay again!"
Proximity to St Ives is great as well as the beaches & coastal paths. We had a really lovely holiday :-)
Thank you so much for your lovely feedback as it is very important to us! We are thrilled to hear you had a great holiday and hope to get the opportunity to welcome you back soon! With Kind Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Emily5.0★Apr 2023
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"Fantastic holiday home, location is perfect, walking distance of Carbis Bay and St Ives."
Views from the property are stunning and the property itself has everything you need for a brilliant break. Would highly reccomend.
Thank you for your wonderful feedback. We are thrilled to hear that you loved the property, views and location! Thank you so much again for your comments and we hope to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Danella5.0★Feb 2023
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"Everything about the place is great one minor improvement would be a bigger bed in back room ."
Thank you for your lovely feedback. We are pleased to hear that you loved the property! Thank you again and we hope to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Rob4.7★Dec 2022
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"Could not have asked for a better location and the apartment was very comfortable"
Reviewed by Carol5.0★Dec 2022
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"Excellent and comfortable apartment."
Beautiful views and well equipped.
Thank you for your lovely comments and we hope to be able to welcome you back again soon. Best wishes, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Barry5.0★Oct 2022
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"Excellent property well equipped but the rug in the lounge needs changing it smells very doggy and would put a lot of people off we cleaned it a couple of times but it was still there."
Thank you for your feedback, we are pleased that you liked the property. We are sorry to hear that the rug was a bit of an issue during your stay, we can confirm this rug has had professional cleaning but we will look into this to ensure it gets sorted.
Thank you again and we look forward to the opportunity to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Lee4.7★Sep 2022
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"We had a fantastic family holiday, the apartment, the view & location is perfect."
Would definitely recommend.
Reviewed by Laura5.0★Aug 2022
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"Overall the property was lovely, spacious, well stocked cutlery and crockery."
Beds really comfortable. The views were amazing too!!
Unfortunately every room wasn't cleaned to a high standard that i would expect at this price. Some of the cutlery had hairs on them, as was the plates and bowls. There were also hairs in the sinks in both bathrooms, and in the main bathroom under the scales (I don't think these had been moved in some time)
The balcony/terrace was clean, well stocked furniture etc. My only issue was the hole to the left of the terrace where water drained to the downpipe. This was open and we had a little dog that could've quite easily fallen through, like possibly a child also. I suggest putting a piece of chicken wire or similar across. We had to use a small beach bucket from the utility cupboard.
We attempted to use the washer dryer, and although the was function was fine, the dryer function was poor. You shouldn't have to dry something that took some 2 hours. Not sure whether this is a fault or not as we have the AEG product at home and it works better and faster.
Reviewed by Chris3.8★Aug 2022
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"Beautiful apartment,amazing view."
Reviewed by Anthony4.7★Jul 2022
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"The property is in an excellent location."
A 10 minute walk to beautiful Carbis Bay Beach and about 40 minutes walk on the coastal path to St Ives. A couple of really fabulous restaurants are close by too. The property itself was absolutely spotless and had all of the very best furniture, appliances and kitchen equipment. Absolutely perfect for our family holiday.
Thank you for your wonderful feedback. Kindest Regards The Carbis Bay Holidays team.
Property Owner
Reviewed by Angela5.0★Apr 2022
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"This accommodation was perfect, furnished to a high standard and probably the nicest we’ve stayed in."
Reviewed by G5.0★Mar 2022
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"We had a wonderful week in sea vista."
It was very well equipped very clean we couldn’t fault it. Will definitely be back.
Reviewed by Graham5.0★Oct 2021
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"Apartment and door keys need colour coding confusing trying every key on entry."
Water holding issue on balcony.Towel nooks desperately needed in bathrooms.
Reviewed by Ken5.0★Oct 2021
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"We noticed a slight fusty smell in bedroom en suite other than that very nice place to stay."
Price would need to stay similar though as its at the top end
Reviewed by Richard4.7★Oct 2021
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"Loved every minute of our stay with really good weather."
The outside area needs some attention with some cleaning of the algae and the constant pooling of water on the patio does not help. Don't remember it being as bad as that on our last visit. Great setup though and excellent position. Missed the usual local apple juice and excellent cream tea that is normally provided as well as the coffee pods! Some things don't stay the same, especially the prices for next year which have increased considerably so we shall not be returning unfortunately.
Dear Gillian,
Thank you for your Feedback following your recent stay at Tremorna Vista and I’m so pleased to hear you loved every minute of your stay.
I have passed on your comments regarding the outside areas to the Housekeeper and Property Management Team for their attention.
I’m so sorry to hear you missed the apple juice and cream tea. I’m afraid our apple juice supplier has had a few manufacturing issues but hopefully this will be resolved soon and it was decided not to provide cream teas during the pandemic to alleviate handling items as much as possible but I hope you were able to use your voucher for the local bakery who normally supply our cream teas and treat yourself.
With regards to the increase in prices this is due to the current demand for staycations which has increased prices in line with other letting agencies throughout the country. We would like to re-assure you that the prices for 2022 are all monitored very closely and priced with seasonal variance and demand to establish the right balance.
Thank you again for your Feedback.
Kind regards
The Carbis Bay Holidays Team
Property Owner
Reviewed by Gillian3.8★Sep 2021
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"Should be able to get gas for the bbq but."
...
Had a fantastic week really really really a beautiful place with a great pub over the road.
Reviewed by Stephen5.0★Sep 2021
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"Considering the additional time taken for cleaning, the property specifically kitchen items weren’t clean and had lots of dust on."
We requested additional bed linen but was told this wasn’t possible, again lack of customer focus. On day of departure we were running slightly late and was met with a very rude cleaner. She later apologised but again not a great end to the trip. Overall, happy with trip however.
Reviewed by James4.1★Jul 2021
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"We had 2 issues while staying at St Margaret, parking and access to a side gate, both you were unable to help with and resolve, very disappointing."
There was only 2 toilet rolls in the apartment, and considering it could sleep up to 6 people, only lasted days, no extra bin bags or kitchen rolls. I actually left 6 toilet rolls behind! Going supermarket shopping on my second day of a holiday is not ideal.
The apartment furnishings were very tasteful and lovely, bedrooms and kitchen/dining area very spacious and pleasing, with amazing views.
The BBQ looked like it hadn't been cleaned or even touched for a very long time and the outdoor balcony needs a good jet wash and clean.
Dear Dawn,
Thank you very much for taking the time to leave feedback following your recent stay at Sea Vista.
I am very sorry to hear you had a problem with your allocated parking space at St Margaret’s. With regards to the side gate, I’m afraid we are not supplied with a key to this, as it is only used by the Management Co at the development.
Thank you for your comment regarding the supply of the various sundries, this is our normal allocation but I will certainly pass on your comments to our Property Management Dept for their consideration. I have also informed them of the BBQ and outside area.
I am pleased that you found the furnishings at Sea Vista very tasteful and lovely and good to hear you enjoyed the views from the apartment.
Once again, thank you for your feedback.
Kind regards,
Carbis Bay Holidays
Property Owner
Reviewed by Dawn4.4★Jul 2021
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""A very luxurious apartment with the most magnificent views and a lovely balcony to relax and catch the sun on, from 1st thing in the morning until late into the afternoon."
We have a small dog and never managed to get a 'boutique' style apartment like this before. It is very well equipped. It is in an ideal location for walking to Carbis Bay beach (albeit a steep hill back) and its about a 25 minutes walk into St Ives. Recommended! "
Kath Pauls
ReviewOct 2020
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""We stayed for a week in Feb."
...with our 18-year-old son.... our Cavapoo.....and my dad.
Excellent accommodation. Very spacious and comfortable.
Lovely location....5 mins (steep!) walk to the beautiful beach at Carbis Bay
All enjoyed our holiday and will definitely be back soon"
Linda
ReviewMar 2020
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""We were delighted with our stay at Sea Vista."
The accommodation was excellent, all things had been thought of, little extras all helping towards a truly fabulous stay. The location of the apartment was also central to all Carbis Bay's offerings (beach, restaurants, shops etc.). We will be back at some point and won’t hesitate to book to stay here again. Loved every minute!
"
Rob & Christina
ReviewSep 2019
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""We enjoyed Sea Vista for a week."
Fantastic apartment. Great views. Highly recommend it. We have booked already for next year again!"
Ian Fairclough
ReviewJun 2019
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""This place is spectacular."
We had a perfect stay for a week with family.
The apartment has everything you can thing of all to a very high spec.
Where it is situated is close to all amenities like tesco. pubs, restaurants I would recommend the Spanish one just past cost cutter shop on the right the food is out of this world.
Carbis Bay is beautiful and all the costal walks like St Ives and Hayle with great views.
Very near to places like lands end, Minack theatre, sennon cove,all great places to visit.
St Ives has shops restaurants pubs I would recommend the Rum shack.
We would defo be returning in the future."
Sue lockett
ReviewApr 2019
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