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"We really enjoyed our time in the house and everything was perfect."
It was a spacious well appointed and very clean. Having all the things needed for a relaxing holiday. We would love to come back and stay again next year. Thank you.
Thank you for your feedback we are glad to see that you enjoyed your stay. We look forward to welcoming you back again in the near future. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Edward William5.0★Sep 2024
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"Beautiful property very clean and roomy."
Lots of wardrobe space and close to lots of amenities. I do feel the house needs some TLC, particularly in the main bathroom. I would definitely go back to this house.
Thank you for your feedback. We look forward to seeing you again in the near future. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Elizabeth4.7★Aug 2024
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"We had fabulous holidays in the ‘Secret beach’ home, which is very well located in a very nice neighbourhood with only a few minutes walk down to the train station and the beach."
It is a very nice and spacious home with the 3 bedrooms. We find it very comfortable and clean, the park situation right in front of the house is great, the beds were good and we were happy with the well equipped kitchen. The floor ground is great and shiny, but can be slippy, if it’s a bit wet, so you would need to be careful. The indoor doors clatter (we found it extrem when it was a bit windy outside), this was a bit annoying in the night, when it’s quiet.
Thank you for your feedback, we are really glad that you enjoyed your stay. We look forward to welcoming you back in the near future. Kind regards, the Carbis Bay Holiday team.
Property Owner
Reviewed by Maren4.7★Jun 2024
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"The property was perfect for a staycation."
Its locations is central and only a short work from the Carbis bay hotel, 5 min drive to Tesco and a 10 min drive to St Ives. We had a wedding at the Carbis bay hotel so it was nice to only have a short walk to and from and from the beach. Just be mindful of the steep hill……
The property had anything and everything. I was very impressed by the amount of beach toys in the garage, a very nice touch. I would. Definitely recommend the property for a family.
Just a small note for anyone thinking of booking. We did read the comments about the property looking tired and need of TLC but it is definitely a 5 star.
Thank you for your feedback. We are pleased to see that the property was perfect and of our usual 5 star high standards. We hope to welcome you back again in the near future. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Paul5.0★Jun 2024
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"Lovely house but looks and feels rather tired."
Could do with some Tlc.
Thank you very much for taking the time to leave feedback after your stay at Secret Beach. We will pass your thoughts onto the owner for consideration. Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Jane3.1★Sep 2023
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"The location and bungalow are great but there are a lot of issues that need to be checked and rectified."
The drains were terrible, had to put bleach down every day.
Blinds broken in two bedrooms.
Sofa needs replacing.
Mattresses need replacing.
Small window in lounge broken, would not lock, security issue.
Property needs reviewing as not upto standard for a five star which states it is in the folder.
Hopefully these issues will be addressed and sorted for the rest of the guests that are going to Secret Beach this year.
We thank you for taking the time to leave us feedback and comments following your stay at Secret Beach. We are sorry to hear you have come across a couple of issues during your stay. I am pleased to inform you that these issues have all been rectified now. With regards to the mattresses and sofa we note that this is very much down to personal preference and we will leave this up to the owners consideration. We want to apologise for any inconvenience caused and hope you still had overall a nice time at Secret Beach. With Kind Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Jackie3.1★Jun 2023
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"We have being staying with Carbis Bay holidays for a significant amount of years, and this is the first time that we feel we have cause to complain."
Photographs and property description are somewhat misleading, especially the ones showing the tables outside, as they face directly on to a road, with no privacy. The small courtyard at the rear was in a untidy state with most of the flower containers having dead flowers and weeds in them. When we arrived the lawn was totally overgrown and the borders needed weeding and a general tidy up. Other points to note:- Toilet roll holders in un-appropriate positions, one of which my husband had to fix. Toilet seat in main bathroom was loose and rotated when you sat on it. One of the oven shelves had brown stuff dried on it and looked like it would drip if warmed up. I noticed the gravy boat in the bottom drawn had brown splashes up one side. The sofa and cushions had seen better days, and one of the remotes looked like it had been chewed. On a safety note I felt the bannister going to the utility area should have been on the left hand side and not the right. Also steps, leading up to property need a hand rail at the beginning. We hope you find these observations constructive, as we wouldn't want other guests to have the same disappointment as we had.
Reviewed by Carole1.9★Jun 2023
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"Great holiday, even went swimming."
Lovely location and great accommodation even with our little problems!
L, D And TJun 2023
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"We found the property to be very clean and well equipped, however there were a few things we would like to mention."
We found the L shaped sofa to be exceptionally uncomfortable - the seats are far too deep (even for 6' tall husband) and there is no support at the back, just loose cushions. Also (as noted by other reviewers) in the en-suite bedroom there is no way to get any ventilation into the room without having one of its external doors open, which is not advisable/secure in a ground floor bedroom at night! We think it would probably be quite unpleasant to stay there during a hot summer night with no ventilation into the room. It would be better to have one of the doors as a "tilt and turn" door so that it could be opened safely for night ventilation. We were also unable to open the small fanlight window in the twin bedroom. Not sure whether it was just stiff or was locked?
Thank you very much for taking the time to leave Feedback following your recent holiday at Secret Beach and we do hope you enjoyed your stay in Carbis Bay. We are very sorry to hear you did not find the sofa very comfortable, we will pass this on to the property owners for their consideration. We will also advise them of your recommendation regarding the doors in the bedroom. We have asked the Housekeeper that looks after Secret Beach to check the window that you could not open. We do hope to have the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by J4.7★May 2023
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"Lovely stay, very comfortable - great base for exploring the area!"
The M FamilyMay 2023
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"Thank you for accommodating us!"
! Such a fab spot and a very comfortable stay, wish we could stay longer. Lovely place. Thank you.
The C'sApr 2023
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"Lovely comfortable accommodation - Carbis Bay is our favourite place to come on holiday."
We will be booking again:)
The RApr 2023
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"We had a lovely stay, the house is beautifully decorated, really comfortable and warm."
In a great location, sea view at the front and a short walk to the train into St Ives; would definitely recommend and like to stay again.
Thank you very much and we are pleased to hear you had a lovely stay. We look forward to welcoming you back again in the future. Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Jenny5.0★Mar 2023
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"We have had a lovely time, beautiful place to stay, would definitely book again!"
:)
F FamilyMar 2023
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"Had a fantastic time."
The property is very well laid out and everything you could need is provided. A great location for easy access by train or car to St Ives. Would come again.
S FamilyFeb 2023
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"A great location."
Facilities are excellent. The house was very clean .
Thank you so much for your feedback! We are pleased to hear you liked property and location. We hope to get the opportunity to welcome you back in the future. Kind Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Wendy5.0★Aug 2022
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"Property was very clean on arrival, it has everything you will need and is in an excellent location to explore this area of Cornwall."
Only a five minute walk from train station which was £6.00 return to st Ives for five of us ! If we come back to this area we will rent this property again. Without doubt. Excellent and highly reccomended
Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we look forward to welcoming you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Rob5.0★Jun 2022
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"Amazing property Catered perfectly for our needs."
As a couple and a single friend we used the en-suite room and the zip/link king. Quiet. Comfortable. Good for touring. Neighbours friendly. Great facilities. Excellent - thank you
Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you so much again for your comments and we look forward to the opportunity to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Jayne5.0★Jun 2022
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"Secret Beach is a lovely very quiet and peaceful home in a good location for accessing St Ives (convenient for beach and station)."
We loved the house, and found the furnishings comfortable. The garden area is lovely (not secure for dog or children). The property has sea glimpses rather than ‘views’. We felt the property would benefit from a deep clean rather than surface cleaning.
Thank you so much for your positive feedback. We are thrilled to hear that you had such a wonderful stay and loved the property just as much as we do! Your comments have been taken on board and we hope to welcome you back in the near future.
Kind Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Sophie3.1★Apr 2022
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"To Carbis
0 minutes agoDetails
I would recommend that the garden be fenced in as it’s really not suitable for dogs to be out without a lead, as it is so close to the road, also the zip up mattress in the 2nd bedroom could do with replacing, we slept in this room as I like to have the window open and you couldn’ t in the other bedroom as there was only French doors that opened onto the open garden so anyone passing could walk straight in, apart from this we did have a lovely week and even the sun came out."
Thank you very much for your feedback. We are sorry to hear that some areas were not up to our usual standard for you, all of your feedback has been taken on board and reported to the necessary departments to ensure these things do not occur again. Thank you again and we hope to welcome you back in the near future.
Kind Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Amanda3.4★Mar 2022
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"Another great stay at secret Beach thank you."
My only minor criticisms are that the zip & link bed in the second bedroom is starting to sag on the outside edges and so it slopes very slightly downhill (only really noticeable when you’re lying in it).
Having Sky TV is great but we were unable to watch many shows (dramas, comedies etc) before 9pm as a PIN is required for anything other than child-friendly shows.
It would also be nice to have the garden gates positioned differently to create a fully enclosed area for the dog to access from the house rather than us having to take him out the house and through the existing gates - not ideal at 6am in the rain!
These are however very minor points. We thoroughly enjoyed our stay at Secret Beach. The house is very comfortable and very well equipped.
We’ll definitely be back!
Thank you so much for your positive feedback, we are thrilled to hear that you had such a lovely stay. Unfortunately, due to the TV having Sky this does mean that you cannot watch any 12+ films/programmes before 9pm. We are unable to give the pin as this would mean all guests would have access to the owners private account where items can be purchased. We hope you understand this, thank you again for all your valued comments, they have made their way to the necessary departments. We hope to welcome you back in the future.
Kind Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Paul5.0★Mar 2022
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"We had a lovely, relaxing stay at Secret Beach."
It was so comfortable, warm, well-equipped and spacious. Just what we needed to unwind after a busy few months. Wish we could've stayed longer!
We noticed that other reviews had mentioned sofas being uncomfy...we loved them! They were great for lounging in front of a movie when it was pouring with rain.
The kitchen was especially well-equipped, which made it feel like a home from home.
Beds were also really comfortable and bathrooms excellent.
Reviewed by Beccy5.0★Jan 2022
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"The house was lovely."
Some extra cleaning could have been applied in the kitchen drawers. And the sofa was the most grottiest uncomfortable thing I have ever sat on. Really let the house down. Would not book again or recommend until that it upgraded.
UPDATE: Sofa cushions have been replaced by a professional upholsterer, January 2022.
Dear Mrs Wills,
Thank you for taking the time to submit your feedback.
We will certainly pass on your comments to the housekeeper and we will action accordingly.
Sincerely hope that you return in the near future, Kind Regards, Owner Relations - Carbis Bay Holidays
Property Owner
Reviewed by Kim3.1★Nov 2021
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"We absolutely loved Secret Beach."
It was a surprise for my husband's birthday, and the three days were offered at reduced rate, so it was within my budget, even though it was just us two in a house for six. We love space though, so he was very pleased. The disappointment was the advertised sea views, which were part of the draw for me, but sadly its only a small view between houses. I'm ok with this, but after promising him sea views he was disappointed. However, the house was just beautiful, and spotless, and well equipped. It was also very cosy, as weather turned chilly. I'm someone who doesn't usually comment on issues, but note from visitor book that more than one have remarked on the sofa needing update. Might just agree!!
UPDATE: Sofa cushions have been replaced by a professional upholsterer, January 2022
Dear Mrs Lewis,
Thank you for submitting your feedback, its lovely to hear you had such a wonderful short break.
We sincerely hope that you enjoyed the rest of your stay and we hope to invite you back in the future.
Kind Regards,
Owner Relations, Carbis Bay Holidays.
Property Owner
Reviewed by Carolyn4.4★Nov 2021
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"We loved the house perfectly located and had all the facilities we needed."
Our only complaint was the sofa was a little uncomfortable.. but in the grand scheme of things we spent an awful lot of time exploring the nearby areas which are so accessible from secret beach. The walk into st ives is beautiful. We were so lucky with the weather for November.
Dear Mrs Brooks, thank you for your Feedback following your holiday at Secret Beach and good to hear you were able to make the most of the property’s great location to explore St Ives and the surrounding areas during your stay. I am sorry to hear you found the sofa a little uncomfortable but I am pleased to advise that the seat cushions have now been replaced by a professional upholsterer and much more comfortable. Kind regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Hayley5.0★Nov 2021
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"Absolutely loved our little home, wish we had it for longer!"
Amazing house in a fab location. Sofas were slightly uncomfortable due to them being used a lot but nothing a bit of fluffing up couldn’t sort. Would highly recommend and return in an instant!!
Dear Hannah, we are so pleased that you enjoyed your stay at Secret Beach. Sorry to hear you found the sofas slightly uncomfortable but I m pleased to advise the seat cushions have now been replaced and are much more comfortable. We look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Hannah4.7★Oct 2021
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"The bungalow was very nice, but the dog friendly garden didn't meet expectations, because the largest part of the garden didn't have secure fencing or gates, the only secure area was the small courtyard."
There was a few other niggles, the spring on the dishwasher door was broke causing a few bumps and bruises, handle on the door down to the utility room kept coming off, the driveway only room for one car, so other car parked in road, causing issues with neighbours. The dog friendly beach was a car trip away, the main beach was a 10 to 12 minutes walk downhill but walking back was a nightmare, 20 to 25 minutes up a very steep hill.
We did enjoy ourselves, it is a lovely area, but I think the description needs changing. You need to be fairly fit to get about.
Dear Barry,
Firstly, we would like to thank you for taking the time to submit your feedback.
We do apologise you didn't find the garden secure; the property is listed as pet friendly, we cannot guarantee the property as secure. The owner has looked at the listing and made some slight alterations but does feel the pictures of the garden do show how open it is.
In regard to the parking, we have now updated the listing to state that it has space for just 1 vehicle.
The local beaches have various restrictions regarding dogs which are listed on the Cornwall Council website which can always assist in the future to gauge the distance.
We are very lucky to have such a beautiful selection of beaches on the doorstep, so hopefully the stroll up and down to the property was worth it.
Kindest Regards,
Carbis Bay Holidays
Property Owner
Reviewed by Barry3.4★Aug 2021
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"Great house."
Loved it.
Can’t comment on Carbis Bay Holidays itself as we had zero interaction with them.
Reviewed by Nicola5.0★Jul 2021
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""Property was absolutely gorgeous plenty of room and comfortable beds."
Fridge froze contents after 2 days couldn't adjust setting.
Excellent location, quiet yet close to railway stop and beach.
Highly recommended thank you."
Larry and Eve
ReviewOct 2020
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""Just got home from a weekend at secret beach."
The house was in a fantastic location minutes away from the beautiful beach and Carbis Bay restaurant, we ate here and the food was delicious and a bonus that we could take our dog in with us! House was immaculate with everything you could possibly need and great to have Sky tv! It was our first visit to Carbis Bay and we will definitely be returning! Nice to go out of season as not so busy. Great time had by all!"
Susan North
ReviewNov 2019
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""We enjoyed a short break in this fantastic property where every consideration has been given to both beauty and comfort."
Loved having the wood fire at this time of year and the comfy sofas and beds to relax and sleep. Can't beat the location and there's a handy park just up the road for anyone wanting to exercise their four-legged companion! Highly recommended."
Kate
ReviewNov 2019
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""We really enjoyed our stay there is everything you could want at Secret Beach its very peaceful the beds are comfortable there's a great TV and the kitchen is well equipped we would definitely stay again and we enjoyed the cream tea, thanks."
"
Jenny Crump
ReviewOct 2019
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""Secret Beach is a fantastic property, very spacious, clean and tidy, with everything you could need for your holiday."
Was a great place to stay in Carbis Bay."
Claire
ReviewJul 2019
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""Well equipped property, house keeper kept Us informed & responded to all texts."
Very clean absolutely wonderful!"
Kaur
ReviewApr 2019
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"“Lovely, comfortable, warm and clean property."
Lots to do in this area of Cornwall. Would definitely come again!”
Tracey, Stephen, Mason and Sam the dog.
TestimonialNov 2018
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""Lovely apartment with very comfy beds."
Both tidy and clean upon arrival. Wonderful location! (with heaps to do in St Ives) Thoroughly enjoyed our stay and would love to come again
Hope and Stephen"
TestimonialNov 2018
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