Starboard

44 Customer Reviews

• "A lovely stay thank you"

  Thank you for your review, we are glad to hear you had such an enjoyable holiday. We hope you will stay with us again in the future. Property Owner

  Reviewed by Stephen4.7★Oct 2024

• "Having stayed here previously we knew what a great location this was."

  Little signs of wear that could be attended to. Decking floor lights not working, upstairs balcony chairs and decking covered in green algae. Lights in the internal staircase not working. Love this place but needs ongoing care and attention to keep it the best! Coffee machine was over complicated and needed descaling during our stay so we had to get it swapped with portside machine -lucky no one was staying there. Didn’t ruin our stay by any means but just some constructive feedback.

  We appreciate you taking the time to give us feedback after your stay. We shall look into the constructive feedback you have left for future improvements. We hope to welcome you back again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Claire4.4★Oct 2024

• "Absolutely outstanding property, very well equipped and the most amazing views."

  Perfect location close to Carbis bay station, 3 min train ride to St Ives. Spotlessly clean, super comfy beds with beautiful bedding and plenty of big fluffy towels. We would definitely recommend and hope to return.

  Thank you for taking the time to give us feedback after your stay. We are pleased to see that the property was outstanding and you enjoyed the views. We look forward to seeing you return in the near future. Kind regards, Carbis Bay Holidays Team Property Owner

  Reviewed by Carole5.0★Sep 2024

• "Excellent accommodation, very spacious, Excellent views."

  Would definitely go back.

  Thank you for your feedback we are gald you had a good holiday. We look forward to seeing you return in the near future. Warm regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Carol5.0★Sep 2024

• "Beautiful spacious property with stunning views!"

  Location ideal for visiting St Ives on the train which we used many times.

  Thank you for taking the time to give us feedback after your stay. We hope to see you again in the near future. Kind regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Jonathan4.7★Aug 2024

• "The views! Amazing!"

  The property is so well equipped…it’s like home from home! The best sleep ever, loved it that much, I’ve placed an order for all the same bedding! We loved the hot tub too. The location is great. The lively St Ives, with its quaint shops, bars and restaurants, cuppa and cake shops too, is just a 3 minute train ride from virtually your doorstep, then back to the tranquil life in Carbis Bay. If you’re a beach lover, it’s so handy…but be ready for the steep hill down…and steeper coming back up

  Thank you for your feedback we are pleased you enjoyed the property. We hope to see you again in the near future. Kindest regards Carbis Bay Holidays Team. Property Owner

  Reviewed by Maxine5.0★Jun 2024

• "Super property, excellent location, views of the bay are stunning."

  Carbis Bay is a great location with the train service between St. Ives and St. Eths a little gem allowing visits to other places easy and stress free.

  Thank you for your feedback we are glad to see that the property is super. We hope to have the opportunity to welcome you back again in the near future. Warmest regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Paul4.7★Jun 2024

• "Honestly cannot fault our stay."

  Very clean, wasn't expecting all of the facilities we had. Directions on how to use all of the facilities were fab, The views from the apartment were amazing. Really don't know how anyone can moan about the accommodation. Only downfall and this has nothing to do with the apartment itself is the apartment next door had 2 cars making it difficult for us to get our car in. I will 100% be booking to stay here again. Already looking for next year.

  We are pleased that you enjoyed the accommodation and it was up to our usual high standards. We look forward to seeing you again in the near future. Kindest Regards, Carbis Bay Holidays Team. Property Owner

  Reviewed by Kirstie5.0★May 2024

• "Enjoyed our stay the views were stunning would definitely recommend"

  Reviewed by Russell5.0★May 2024

• "This property is in need of some update's looking tired and dated."

  The sofa is old and worn and seats dipped in the middle the cushions and throws I removed and stored in wardrobe as they were grubby and had seen better days. The oven and oven trays were filthy oven needs deep clean. The dishwasher needs replacing as does not clean properly even on deep clean. The bath tub is a hazard- I filled and emptied this 3-4 times as jets were absolutely filled with mould grime and dirt. I tried to use the bath every day but each time I put the jets on lots of dirt came out even after cleaning it many times myself. Thankfully I tried the jets before getting into the bath as this is a serious hazard if you had any open grazes/ wounds, could cause infection. I reported this to Sykes and sent photos. They apparently sent someone out and said it was resolved but I assure you it’s not. The hot tub outside was very disappointing too, we were really looking forward to using this, the power out of the jets were really poor even when adjusted not powerful at all also the lights do not work on it of a evening anymore so quite dangerous. The Xmas decs were really old and dated. The views are amazing the property could be luxurious if a bit of time and money was spent bringing it back to a high quality rental but I have to say we were very disappointed considering the large sum of money we spent, we would not stay again or recommend unless improvements were made. We stayed in another apartment just behind this property on the end that had the same facilities listed as this but the quality and standard was much higher this was with Cornish gems.

  Reviewed by Steve1.9★Dec 2023

• "The house is in a really nice location and the views are stunning."

  The cleanliness of the house was an issue. In the kitchen, we had to wash pans and dishes before use and the microwave was filthy. And the supplies provided were less than minimal - no spare rubbish bags no spare kitchen paper towels and no silver foil and hand soap 99.9% used. When paying more than £4000 a week one expects more than this. And, the other holiday rental services we have used provide a welcome hamper with all sorts of goodies including bread and eggs and butter and wine etc etc. but as far as I could tell the only things provided were a small box of biscuits and a pint of milk. Not much of a welcome hamper for a £4000+ a week rental. We had to resolve the cleanliness problem ourselves by washing everything, and then, to add insult to injury, Sykes sends a message asking if Sykes has resolved everything by saying that they will tell the "brand." Also, Sykes apologized for the property not being up to the standard I expected on arrival which suggests that the issue was my problem for having excessively high standards. Does not Sykes expect the property to be clean? Does Sykes think that guests should have to wash everything in the kitchen before they can use it?? Your messages were not designed to placate an already unhappy guest.

  Reviewed by Innes3.1★Aug 2023

• "Our second visit to this wonderful property."

  Amazing views. Close to the beach and coastal path. Spotlessly clean and very well equipped. The only thing our children were unimpressed by was the wifi (particularly downstairs in the bedrooms) as this frequently cut out. The enormous tv and hot tub were a big hit though. Would love to stay again.

  Thank you for your feedback, we are glad you enjoyed your second stay at Starboard, we will be sure to check the WIFI connection downstairs and we hope to welcome you back again. Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Michael5.0★Jul 2023

• "Overall we had a lovely stay, and at a glance is the perfect place."

  Beautiful views, all modern furniture and appliances and comfortable beds and sofas. Plenty of games/books provided and the cupboard in the bathroom was a god send…spare bulbs, batteries, tools and even a sewing kit which for once we actually needed! Great for beach access and the train station (which actually didn’t disturb us at all despite the line being close) The only down sides were the work that was being carried out at a neighbouring property. Hammering and drilling from 8am all day, and the property is so close they may as well be outside your window which is how it felt so my daughter had to have her bedroom curtains closed all the time for privacy. The hot tub really could benefit from a privacy screen, as you are visible to all passers by going to the beach/station which is a little awkward! Although clean, there was a lot of long dust cobwebs in corners and on skylights which were noticeable and things left over from previous guests under the drawers when I dropped an earring. All in all a beautiful apartment, and everything well thought of for your convenience. Just to add, in other properties I have stayed in, the welcome pack had extra info like nearest hosp/dr/dentist, recommendations for food delivery/restaurants, and local info like parks/shops/taxi numbers. Maybe something to think about adding to your pack? Thanks for allowing us an extra day also due to the train strikes!

  Dear Rachael, We are thrilled to hear that you enjoyed your stay at Starboard and were able to utilize the wide range of amenities the property offers. We are saddened to hear that you were disturbed by the building works that are located on a nearby apartment development, however, after investigation we are pleased to inform you that they are due to finish very shortly. Regarding the hot tub screen and welcome pack information, we will pass these suggestions onto the owner for their consideration. All cleaning points will be passed onto the housekeeper so that these can be resolved and we thank you for bringing these to our attention. We hope you had a peaceful journey home despite the train strikes and can only hope to welcome you back to Cornwall in the near future. Kind regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Rachael3.4★May 2023

• "This apartment was, as listed, comfortable, spacious and well equipped."

  It is well located although the walk back up the hill from the beach is testing. However, one issue has left me uncomfortable. I made this booking in May 2022 and originally needed a large property for myself plus my sister and brother-in-law who live in Canada but wanted to visit Cornwall. Unfortunately, in September 2022 my sister was diagnosed with bone cancer and had to embark on a long and unpleasant course of chemotherapy and other treatment, and was advised not to travel. I queried whether I could be allowed to cancel this booking and replace it with a booking for a smaller property which would be more suitable for myself as a solo occupant, but was told, "The Owner has responded and I'm really sorry but they have advised that they would not be willing to release and refund their commision from your agreement." I would have thought that in the circumstances, and given that there would have been six months available to re-let the property, a more considerate response might have been forthcoming.

  Thank you for your feedback. We are pleased that you found the property comfortable and spacious. We are very sorry to hear that your family were unable to join you on your holiday as well as that the owner chose to not release yourself from the booking. Unfortunately, this is out of our control, as the agreement upon booking is between yourself and the owner, we hope you understand. Thank you again for your comments and we hope to get the opportunity to welcome you back in the future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Gary5.0★Apr 2023

• "Fabulous property everything you need."

  We had a problem with the freezer not delivering Ice which unfortunately did not get resolved due to unforseen circumstances despite every effort from customer service,who were very good. We didn't use the hot tub due to it being open to the main road which is the main path to the beach so very busy. Maybe a small screen around the tub would be a good solution. After saying that the views were to die for

  Thank you for your wonderful feedback. We are sorry that you experience an issue with the freezer but are pleased we were helpful and acted once we were aware. We are very happy that you loved the property and location! Thank you again for your comments and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Ann5.0★Mar 2023

• "Lovely apartment and amenities."

  The hot tub was a bonus. Only downside was the walk up from the beach for me.

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property and your stay! Thank you again and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Christina5.0★Feb 2023

• "Loved the location and the accomodation"

  Reviewed by Daniel5.0★Feb 2023

• "Starboard is the ultimate holiday apartment."

  Extremely stylish, clean and well equipped. The views from the apartment are spectacular! Very highly recommended.

  Thank you so much for your wonderful comments and we look forward to the opportunity to welcome you back again in the future. Best wishes, The Carbis Bay Holidays Team Property Owner

  Reviewed by Jason5.0★Oct 2022

• "Fantastic house, fantastic location."

  Would definitely come back and recommend.

  Thank you so much. We are very pleased you enjoyed your stay and would recommend staying at Starboard to other people. We are looking forward to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Pauline4.7★Oct 2022

• "The staff were always helpful, any problems were rectified straight away"

  Thank you so much for your feedback. We are very pleased you were happy with our service. We hope you had a wonderful stay at Starboard and will return soon. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Sunita5.0★Sep 2022

• "Fabulous apartment with amazing views."

  Extremely well equipped with high end appliances. This all made for a comfortable and relaxing stay.Really enjoyed sitting in the lounge area looking across the bay. I feel that the photos of the hot tub on the website are slightly misleading. In reality the hot tub is on a small terrace at the front of the property directly next to a reasonably busy road, If you are sat in the hot tub you are more or less constantly on show to drivers and passengers passing by in fairly slow traffic, or from people walking up and down from the beach or train station opposite. This may not bother a lot of people but its something to be aware of.

  Thank you for your great feedback. We are pleased you found 'Starboard' fabulous and enjoyed the amazing views across the bay to St Ives. The location of the hot tub is exactly as you describe, we do not aim to mislead our guests. Kindest Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Michael4.7★Jun 2022

• "Amazing house amazing views and a amazing place This holiday will be high up ..."

  Amazing house amazing views and a amazing place This holiday will be high up there Starboard is a great house with the best views close to the beach and the train station fantastic Thanks

  Thank you and we are so pleased that you found Starboard an amazing place and a great house. We look forward to welcoming you back again in the future. Kind Regards, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Glen4.7★Jun 2022

• "We had such a nice holiday!"

  The photos of the property didn't do it justice! The views were superb and the quality of the property and amenities was really good. We even liked the bedding so much that we ordered the same to arrive at home for when we got back! We were also grateful for the little things like the flowers, fresh coffee beans, milk and biscuits. Many thanks for having us. We will definitely stay again!

  Thank you so much for your wonderful, positive feedback. We are so pleased to hear that you had such a lovely stay. We hope you are enjoying your new bedding! Thank you again for your incredibly kind words. We look forward to welcoming you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Claire5.0★Feb 2022

• "Apartment is amazing and has Everything you would expect."

  Hot tub could do with being a little warmer but was lovely still. Our only moan was the check in and check out times. 9am was a bit of a rush by the time we had to strip all the beds and bedding and make sure no dishes were left out. Check in at 5pm is a little late too , it wouldn’t take 9 til 5 to clean the apartment. Other than that I would recommend

  Dear Mrs Tracy, We would like to thank you for submitting your feedback for your recent stay at Starboard. In regards to the check in/check out time; these are reviewed periodically and after listening to our guest and owner feedback we will be amending in the near future. Please be assured we have passed on your comments about the temperature of the hot tub to our property team and this will get looked at by our hot tub specialist. We sincerely hope you enjoyed your stay, and we hope to be able to invite you back soon. Kind Regards, Owner Relations, Carbis Bay Holidays Property Owner

  Reviewed by Rutherford5.0★Dec 2021

• "One of the best accommodations we have ever stayed in while holidaying in the UK."

  . Cracking views of the bay.. Would definitely use again if Carbis was the holiday location..

  Reviewed by Carl5.0★Nov 2021

• "The apartment is stunning!"

  The views are incredible. Very highly recommended!

  Reviewed by Jason5.0★Sep 2021

• ""We had a wonderful time in this very comfortable house."

  The view is spectacular and the situation very convenient for the beach and the railway station. We would love to stay here again. Many thanks."
  Petrina

  ReviewAug 2019

• ""3rd visit to Starboard."

  Everything was perfect just wish we could have stayed longer"
  Glyn Roberts

  ReviewFeb 2019

• ""Beautiful apartment had everything we needed."

  Nothing is too much trouble for Carbis Bay Holidays. The views from the apartment were fantastic we will be back."
  Joanne Hayes

  ReviewJan 2019

• ""This was our second stay in this house."

  It doesn't seem to have changed in any way! We loved it the first time and this time we felt exactly the same. First time round we had two of our children with us; it was perfect for a family, with room to spread out. Our sons remember it with great affection. My husband and I came on our own this time and, again, it felt perfect. Standards of accommodation, hygiene, equipment and facilities are consistently high. The house is situated in a wonderful position, with the station over the road, the footpath down the cliff just across the bridge and, of course, the gorgeous beach down the hill. The rather depressing building work being carried out by the hotel on the beach detracted a little from our time down there; it's sad that a private business can own a beach - I feel that it should belong to everyone." Brenda Bixter

  TestimonialSep 2016

• "“Starboard was as amazing as always."

  I don't think we'll ever tire of the view from the lounge.“ J. MacPhee

  TestimonialAug 2015

• ""We had a lovely holiday at Starborad, the accommodation was excellent; it was extremely clean, very well equipped and had stunning views."

  Our holiday shopping was also already there and unpacked when we arrived which was great. The information provided in the apt was extremely thorough and the cream tea was a lovely welcome too! We would highly recommend The Hub pub on the harbour in St Ives - the burgers are excellent and the pub was also extremely child friendly which was lovely." C.John

  TestimonialJul 2015

• ""Starboard was absolutely wonderful, the view was fantastic as you sat on the sofa looking out of the window you had the wonderful view of the sea you couldn't have asked for a better view."

  The interior of the property was excellent with everything you could possibly want. The administration and cleanliness of the property was also excellent as usual." S. Couldwell

  TestimonialJul 2015

• ""Starboard was, as always, magical we had a really relaxing time again."

  This trip we discovered Trebah Gardens which was fab (stunning gardens, excellent cafe/restaurant) well worth others checking out...and finally, it was great to be in St. Ives when The Queen visited, rounded off the holiday very nicely." T. Dyer

  TestimonialJul 2015

• ""We had a wonderful week at Starboard."

  Accommodation was excellent,spacious and very clean. I ordered some food through food4myholiday, as recommended on your website. Their service was also first class: we arrived to find our perishable food packed in the fridge, which was a real bonus, so thanks for liaising with them to arrange this. We booked the holiday primarily as a beach holiday, so we spent about half the week on the wonderful beach. We also walked the coastal path for a trip into St Ives and another day walked in the other direction to Porth Kidney Sands, which is a fabulous stretch of almost deserted golden sands - watch out for the tides though!!" S. Hawkswood

  TestimonialJun 2015

• ""Starboard is a lovely property and we had a great week, thanks."

  " P. Yates

  TestimonialJun 2015

• ""Starboard is our FAVOURITE home in St Ives."

  It's location is stunning. We love being so close to the sea. Starboard itself is an amazing property and it's fun staying there, especially with the large open plan living area." J. Macphee

  TestimonialMay 2015

• ""We had a great holiday at Carbis Bay thank you, especially with excellent weather."

  The cleanliness of the property was excellent, the housekeeper should be commended. The property itself was great, decorated and furnished to an excellent standard which met our expectations. We would highly recommend the Seafood Cafe in St Ives, a thoroughly excellent restaurant." S. Curnow

  TestimonialMay 2015

• ""We had a great couple of weeks at Mariners Loft recently."

  The accommodation was of a very high standard and the location was fabulous; the views, proximity to the beach and ease of access to St Ives. We would particularly recommend The Loft and River Cafe in St Ives and further afield, Fore St restaurant in Mousehole and the National Trust cafe at Godrevy beach. For body boarding Sennon Cove is a must and we also had great waves at Harlyn bay near Padstow also in that area the views and beaches around Bedruthan Steps are just breathtaking." A. Smith

  TestimonialApr 2015

• ""Just to let you know that everything about the holiday was perfect,in fact the best holiday in this country that we've ever had."

  I had stayed in Carbis Bay a couple of times before and knew of it's beauty but staying in Starboard with it's stunning views was the icing on the cake. Booking on the internet was so easy and the one telephone call I made to you was very friendly and welcoming. There was no hold up in getting in the property and the person who greeted us was warm and helpful. Have every intention of booking with you again soon." M. Tompkins

  TestimonialApr 2015

• ""We had a very good holiday at Starboard, It was clean, comfortable and had everything we needed."

  The fittings and finish were of a very high standard and the location suited us perfectly. We enjoyed taking the train into St Ives and not having to drive much and had good food at the Seafood Cafe with the last train home meaning we could both enjoy the wine. We went twice to watch the seals off Navax Point." L Walton

  TestimonialMar 2015

• ""The accommodation was fabulous - cleanliness was very good - as expected and for the first time ever the house in real life was nicer than the photo on your website!"

  !!" A. Coups

  TestimonialMar 2015

• ""We were delighted with the property in terms of quality, cleanliness, facilities and particularly the views."

  The kids loved the PS3 and gave the house 6 stars in your visitors comments book." C. Dicks

  TestimonialFeb 2015

• ""I celebrated my 50th Birthday in Carbis Bay & St Ives with my immediate family and we couldn't have picked a nicer place to stay."

  I'm quite sure we will return to stay in this house again......the views are unbeatable. All our needs were catered for and I have to say the coffee machine was very much appreciated, by my grandson in particular!! He also loved the fact that a PS3 was provided." K. Farrow

  TestimonialFeb 2015

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