The Kilns

11 Customer Reviews

• "The Kilns was just as advertised, we were very happy with our stay."

  A great central location to get to all places. We would definitely stay again and recommend to friends/family. Thank you

  So glad you enjoyed your stay. As you say it is ideally positioned for exploring Cornwall. We look forward to seeing you again soon. Property Owner

  Reviewed by Lynda5.0★Jul 2024

• "Small thing but we reckon the blinds on the roof lights could be more effective"

  We are glad you had a good stay in The Kilns. Thank you for your feedback, as this brings to our attention any are where we could improve the experience for guests. Hope to see you again. Property Owner

  Reviewed by Alan4.7★Aug 2023

• "Nothing really to complain about."

  Stayed in the Linney a few times previously under previous owner, this was first time in the Kilns. The only negatives I have is that the ensuite downstairs there seemed to be no hot water to the basin and the poor water pressure in the shower of the ensuing. Otherwise we love the property .

  Thank you for your feedback and gald you love the property. We have reviewed the water issue so that this should not recur. Property Owner

  Reviewed by Paul4.7★Jul 2023

• "Property was wonderful, catering for all our needs, nice touches with additions to start you off on arrival, tea, coffee, loo roll, bin bags etc; Only one concern was security of the property, with a very forward 4 year old able to open the outside door very easily, also the downstairs doors don’t close properly, there are gaps between closing points."

  Apart from these few points the stay and facilities were excellent.

  Thanks for your feedback and glad you thoughht the property was wonderful and the facilities excellent. Your constuctive notes are taken on board and we will be reviewing these to see what improvements can be made. Property Owner

  Reviewed by John3.8★Jun 2023

• "Great place perfect for most sites to visit"

  Thanks for your feedback Mark. WE feel the West Dry is well situated for many attractions, especially Eden Project. Hope to see you again. Property Owner

  Reviewed by Mark5.0★Apr 2023

• "Exactly as described, easily big enough for 4 adults and 3 teenagers."

  Tea coffee milk bread and butter supplied when we arrived and Andy came to check we had everything we need too. Would definitely recommend for a family holiday.

  Thanks for your feedback Rebecca. We are so glad you enjoyed your stay and hope to see you again soon. Property Owner

  Reviewed by Rebecca5.0★Feb 2023

• "The cottage was beautiful, well equipped, spacious and spotless."

  The location was perfect. However, the one star for comfort is based on the EXTREMELY hard beds. Every single bed was far too firm and all 8 of us found our nights very uncomfortable. The eldest member of our party, who suffers from osteoarthritis left the cottage a day early because she could not bear another night. It could be argued that the preference of the firmness of a bed is individual, but somewhere in the middle between soft and firm would surely cater for all. The Kilns in every other respect was an excellent property.

  We really appreciate your positive comments and enjoyed the cottage. We are however, sorry that you found the beds hard and it has been noted. It is very difficult to get the firmness correct and many of the previous feedbacks have mentioned how comfortable the beds are. We will continue keep this under review. Thank you. Property Owner

  Reviewed by Mary4.1★Dec 2022

• "Lots of cobwebs, not enough bin bags or loo roll provided."

  Six rather than 8 of things too in the kitchen. Beds comfortable and nice seating areas outside. A bit of traffic noise but nothing from the other units. Bread and milk left fir us with a few sachets of tea and coffee too

  Thank you for taking the time to leave this feedback, we do take this seriously and are always happy to assist if any issues arise whilst staying in the property. We do provide a starter pack of bin bags and toilet roll, as is usual in self-catering properties. We have spoken to our housekeeper who assures us that cobwebs were removed prior to your arrival, however they can crop up again quite quickly (this being a rural area). As The Kilns sleeps 8, we ensure that there are more than 8 items (where necessary) in the kitchen, perhaps you overlooked these. Thank you for your positive comments, we do hope you enjoyed your stay. Property Owner

  Reviewed by Karen3.8★Sep 2022

• "Lovely holiday home."

  Manager very friendly and welcomed us on arrival. Well looked after. Very clean will definitely book again when we are next down in cornwall

  Thank you for taking the trouble to leave feedback and for your kind words. It is appreciated. Property Owner

  Reviewed by David5.0★Aug 2022

• "Great place to stay and good location."

  Friendly, helpful property manager.

  Thanks for the feedback. Glad you had a great time. Hope to to see you again. Many thanks. Property Owner

  Reviewed by Nicola4.7★Jul 2022

• "Excellent space for a large group, however, kitchen was a tad too small."

  Bedrooms were clean & well looked after. The living area was spacious for all 8 of us. I would definitely book again & recommend to others. Many thanks.

  Thanks for your feedback. Glad you enjoyed your stay. Look forward to seeing you again. Andy Property Owner

  Reviewed by Mansingh5.0★Apr 2022

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