Pendower Cottage

18 Customer Reviews

• "Pendower is such a beautiful cottage, in a fantastic location right on the coastal path with sea views from most of the windows and a gorgeous garden."

  Porthgwarra is a beautiful cove that isn't too overcrowded - it's especially peaceful in the evenings. The cottage is well-equipped, with a great wood burner, big comfy bed and smart TV with all the apps. A small suggestion for improvement would be being a bit more generous with basic supplies for the week like toilet roll, dishwasher tabs, kitchen roll etc - we had to pop out and buy more. Also we couldn't find an oven glove. But overall a truly fantastic stay, highly recommend!

  Reviewed by C5.0★Apr 2025

• "Lovely cottage in an amazing location."

  Very quiet and peaceful. The cottage was very well equipped and clean. We loved the welcome hamper on arrival, full of local Cornish goodies.

  Reviewed by Nicola4.7★Mar 2025

• "Amazing week re-discovering Cornwall & in particular this beautiful area."

  The weather has been kind to us & we've had some fantastic walks along the coastal paths. The cottage has been a brilliant base, a home from home. We had everything we needed to make our stay super comfortable. Highlights have been seeing the seals playing the coves, & our little friend the Robin hopping on to the table when we sat outside with a cuppa! We will most definitely be back, many thanks.

  Reviewed by Yvonne5.0★Mar 2025

• "This is our fourth stay and we were blessed with glorious weather."

  However, whilst prices have increased we have noticed a deterioration in standards over the period of our four visits. Namely, the property could do with a deep clean. The WI-FI was terrible, apparently this is a known issue and needs to be fixed especially as there is no phone signal. We were disappointed that the Cove Cafe was not open at all. Hence the bins being full to overflowing soon to attract vermin. We are sure this can all be easily remedied and has not detracted us from booking again.

  Thank you for taking the time to provide feedback regarding your recent stay at Pendower. We are sorry to hear you encountered some minor issues during your stay and thank you for bringing them to our attention. The property is cleaned to a high standard each week. During weeks of back-to-back bookings, it is not possible to deep clean a property, and deep cleans are usually conducted at the start and end of the season or at the end of a renovation period. However, if guests notify our property maintenance team during their stay of any cleanliness issues, the cleaners would certainly act swiftly to rectify these. We have checked the WiFi at the property recently, as well as our broadband engineers, and have been unable to find any issue. It may be a slower connection speed than you are used to given the remote nature of the cottage but we will continue to monitor. We understand the disappointment about the cafe being closed and we hope this will be open again very soon. We have actioned the bins to be emptied, and this will continue on a weekly basis. We are happy to hear the above didn’t detract you from booking again and we look forward to welcoming you back in the future. Property Owner

  Reviewed by Helen3.8★Feb 2025

• "On the second day of our stay I contacted Cornish Changeovers to alert them to various issues with the cottage - most importantly the noise from the building site opposite and the coldness of the cottage on arrival."

  I sent them a detailed email and forwarded a copy to Cornish Cottage Holidays. Since our return I have tried to contact Cornish Cottage holidays (holding on the phone for several hours). I received a call back from Sykes holidays (Emma) and she promised to get back to me in 24/48 hours. Still heard nothing back. As a client (who used to run my own holiday cottages) the most important thing is to have one point of contact who can respond - not 4 different organisations as in this case. I am still awaiting a response to my email of 3rd February. Pendower Cottage is in a fabulous position (the reason we selected it) and generally the cottage is lovely but was let down by the issues I outlined in my email and my conversations with Cornish Changeovers and Emma of Sykes Holidays. We would hopefully wish to return to the cottage in the future to enjoy the peace and warmth we were expecting. I look forward to some response from one of the operators.

  Thank you for your comments, I would like to assure you that we take all feedback seriously. We sincerely apologise firstly for the inconvenience caused during your stay and secondly for the issues you have faced with communications and resolutions after your stay. Please be assured we will be resolving the issues today and I do hope this doesn’t put you off another stay with us as we would love to welcome you back. Property Owner

  Reviewed by Elaine3.1★Feb 2025

• "Excellent accommodation ruined by building site next door - no mention of this when booking."

  90% of Monday to Friday daylight hours filled with banging, skip-filling, booming radio, and loud banter.

  Reviewed by Adrian3.1★Jan 2025

• "We have always rated St Aubyns and facilities at Pendower very highly but this time we was very disappointed."

  We arrived on 22 December until 29th December. On the day of arrival we had no internet working next morning we reported this to Sykes and Cornwall 24 he team to be told they would urgently look into this for us as we had no other contact with video calls to family abroad . We was also told that there had been previous problems with internet there. 4 other calls where made middle of week to try and get some help out during our holiday. We are quite elderly and had no phone signals or internet to be able to contact anybody. Sykes have said they are waiting the property owner to respond still no response. I do feel this is very poor of St Aubyns when we have been coming to their cottages over 20 years . This certainty spoilt our Christmas also paying a very high price expecting everything working

  Reviewed by Marina3.1★Dec 2024

• "Lovely accommodation in a great location - BUT the induction hob was faulty making cooking meals (miles from anywhere) very difficult and frustrating - we wasted so much time reading the instructions thinking it was our problem!"

  However, an engineer arrived at the property without warning at 8am the morning we were leaving with a replacement hob. WHY weren’t we warned about the fault in advance of our arrival?! This spoiled our system our stay.

  Thank you for your feedback. We’re extremely sorry to hear of the disruption caused during your stay. The hob wasn’t faulty, however a lot of guests were struggling to use the hob so we took the decision to change it to a more manageable one for future bookings. We can only apologise for the maintenance team arriving at Pendower so early on the morning of your departure day. Unfortunately there seems to have been some mis-communication with the time as we always state to arrive after 10am. We understand this is not how you would’ve wanted the last day of your holiday to end and for this we sincerely apologise. Property Owner

  Reviewed by Robert4.1★Oct 2024

• "We loved Pendower that much we have booked again for Christmas!"

  What a special well designed property from the his and hers showers to the itec cooker . The view from the lounge/bedroom Spectacular. Watching the seals play in the waves just outside our door . A very memorable holiday hopefully many more .!! Marina.

  Reviewed by Marina5.0★Sep 2024

• "Once again a wonderfully comfortable stay."

  Pendower cottage enjoys the best position and views in Porthgwarra, we will be returning soon…can’t wait!

  Reviewed by Helen5.0★Sep 2024

• "Outstanding place."

  Great location, Very well thought out accommodation.

  Reviewed by Simon5.0★Jul 2024

• "Lovely cottage in a n idyllic location - almost perfect."

  I would give 5 stars except for the very uncomfortable sofa in the lounge area. I would also suggest a few more plates and bowls for the kitchen - only 4 of each type.

  Reviewed by David4.4★Jul 2024

• "We loved everything about Pendower cottage…so much so that as soon as we got home we booked it again for later in the year!"

  Perfect situation overlooking the sea, stunning views, lovely garden, extremely clean, bright and airy property, very tasteful decor, a fully equipped kitchen and the most comfy bed and pillows. The fresh flowers and welcome hamper were very much appreciated - thank you.

  Reviewed by Helen5.0★Jul 2024

• "Perfect, throughly enjoyed being in such a lovely area and beautiful cottage."

  Reviewed by Ian5.0★Jun 2024

• "Hi we stayed in Porthgwarra before which is a delight and the new property is a great place to stay to enjoy walking to all the beaches and enjoying the garden with the cafe opposite."

  Would highly recommend. Mark and Dorota

  Reviewed by Mark5.0★Jun 2024

• "Beautiful cottage situated in a stunning part of Cornwall."

  Sea views and handy access to the coastal path. We really enjoyed the garden for watching the tide and looking out for boats and wildlife. Pendower Cottage is fully equipped with everything needed and has been carefully designed with modern facilities. Our warm welcome from Bex and the team was lovely and thoughtful. We will definitely return. Thank you.

  Reviewed by Rachel5.0★May 2024

• "We're sorry to be leaving Pendower and Porthgwarra, we've had such a fantastic week!"

  The cottage is lovely and the view's amazing. The wildlife is great - a chough flew overhead whilst standing in the garden and we've seen seals bobbing in and out of the sea. The coastline is fabulous - we've had some lovely walks along the coast path - dipping down on to cove and the beaches. We'll definitely be back to Cornwall, it is a gem and we'll be recommending Pendower Cottage to friends and family Thanks so much to Bex and the team for a lovely stay :) Elizabeth, Andy and Pepper. P.S. The hamper was a lovely touch and we enjoyed sampling the Conish treats, especially the scones! Pepper loved playing with her ball in the garden - thanks very much for providing all that :)

  Reviewed by Elizabeth5.0★May 2024

• "Pendower Cottage has got to be one of the best-situated holiday homes in the country."

  It is impossible not to feel relaxed and uplifted simply by looking out of the window! Inside, careful attention has been given to furnishings and kitchen equipment with a view to fostering a feeling of stylish luxury as well as practicality. Eg the mattress! I checked under the sheet for the name! We’re getting one!! With this embarrassment of riches, it’s perhaps not surprising that minor issues become irksome: the impressive-looking hob arrangement was awkward to use and rather ‘style-over-content’; the lack of a microwave was a surprise; the good-looking sofa was VERY low and could have been more comfortable; the attractive lighting in the sitting-room was somewhat harsh when in use. Having said all that, staying in Pendower was an overwhelmingly positive experience and one that we would happily repeat. Just don’t change the mattress!

  Reviewed by Peter5.0★Mar 2024

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