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"A beautifully maintained, well equipped and clean apartment."
It is in a great quiet location with an outstanding view across the bay to St Ives.
As with most properties in the St Ives/Carbis Bay area, you cannot avoid steep hills to get to anywhere.
The only criticism of the property is that the mattresses are hard. Several other vsitiors have commented on this in the visitor book and in other online reviews.
Thank you for taking the time to give us feedback after your stay. We are pleased to see that you enjoyed the outstanding views and the apartment was well equipped and clean for your stay. We hope to have the oppotunity to welcome you back again in the near future. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Jane4.7★Oct 2024
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"Monowai Heights is probably one of the best apartments we have stayed in - superb location and outlook, stylish, modern comfortable furniture, top quality kitchen appliances and an extensive range of kitchenalia - all 5 star."
But the detailed folder of information needs updating as do the instructions for getting to the apartment which led to some frustrations during our stay. However, this is certainly a very good base for a Cornish holiday.
Thank you for your feedback we are pleased to see that you had a good holiday with us. We shall look into the points you have raised for future improverments. We hope to have the oppotunity to weclome you back again in the near future. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Jan4.7★Sep 2024
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"Every facility possible had been catered for."
we could not have wished for more. Thank you for sharing this lovely place with us.
Thank you for your feedback we hope to see you again in the near future. Warm regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Yvonne Frances5.0★Jun 2024
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"A very well appointed apartment with excellent views."
The apartment had almost everything we wanted. The only thing that could have improved the facilities would be some drawers in the bedroom for underwear etc.
Parking would have been very tight if all 6 spaces were occupied. Fortunately only 3 were during our visit.
Really enjoyed the easy access to the railway and bus services.
Thank you for taking time to give us feedback we shall look into the points you have raised for future improvements. We hope to see you again in the near future. Warm regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by John5.0★May 2024
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"Beautiful apartment well equipped and comfy."
Had family over from Australia who we took with us they also said what a lovely place. Beautiful views and walks to rear of property very luck I found this place hope to return in the future.
Sea gulls bit of a pain out on garden furniture but not the owners fault I managed to get most poo off with a clean also BBQ not usable but that’s not a real issue. Would recommend a visit
We are glad that you found the apartment to be comfy and beautiful. We look forward to welcoming you back again in the near future. Kindest regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Malcolm5.0★May 2024
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"Everything excellent and as described."
All needs catered for. Beautiful setting. Only slight negative/preference bath towels not luxurious and need to be bath sheet to be able to wrap around in comfort. Would highly recommend this property.
Thank you for your feedback we are glad you would recommend this property. We shall look into the points you have raised for future improvements. Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by Carol5.0★Apr 2024
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"We had a lovely week at Monowai."
Super apartment.
We are glad you have a lovely week and hope to see you again in the near future, Kind regards, Carbis Bay Holidays Team.
Property Owner
Reviewed by June4.4★Mar 2024
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"A truly beautiful property and a wonderful location."
It was perfect. Thank you.
Thank you for your feedback we are pleased that it was perfect for you. We hope to welcome you back again in the near future. Warmest regards, Carbis Bay Holidays.
Property Owner
Reviewed by Michelle5.0★Dec 2023
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"We had a wonderful time, great apartment, great location, but the beds were so hard."
We couldn't sleep well and it was very uncomfortable. Also the ventilation is not so good in the bathrooms. What a pity for such a great apartment.
Thank you for your feedback, we are pleased to hear you had a wonderful time. Sorry to hear you thought the beds were uncomfortable we appreciate this is down to personal preference however we will pass this feedback onto the owner for their consideration, and we will be sure to take a further look into the ventilation in the bathrooms. Kind Regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Mirjam3.1★Jun 2023
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"A fantastic apartment, great location."
The only observation I have, and this was noted by a previous guest in the feedback book at the property, the beds are too hard. I was not able to get a good night's sleep and often woke with backache. I would suggest that mattress toppers be fitted to both beds. If this is done guests can remove the topper is they find they want a harder mattress. I would urge the owners to consider this as this is the only thing that would prevent me from booking this apartment again.
Reviewed by Christina4.4★Jun 2023
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"We had a very enjoyable stay at this property and were made to feel very welcome from the moment we arrived."
The apartment is decorated to a high standard and equipped with literally everything that you could possibly need for a beach holiday. The view from the back is absolutely amazing and the highlight for me. Carbis Bay is a beautiful base as it's quieter, away from the hustle and bustle of St ives with a beautiful beach. The apartment is around 3-5 min walk from the train station where you can jump on a train to st ives, it takes 3 mins on the train. I would highly recommend this apartment!
Reviewed by Jennifer4.4★Jun 2023
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"Everything was wonderful especially the fabulous view Only comments to make is ..."
Everything was wonderful especially the fabulous view Only comments to make is the mattresses were extremely hard could really do with toppers Thank you for a marvellous holiday xxx
Thank you for your wonderful feedback. We are thrilled to hear that you loved the property! Thank you for your comments which we have taken on board. We hope to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Richard5.0★Apr 2023
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"Wonderful property, very spacious modern living/dining/kitchen area, very well appointed, cannot fault it."
Bedrooms are small in comparison, but both en-suite showers.
Some arrival issues encountered, but very promptly sorted by Carbis Bay hols, even on a bank holiday, thank you so much!
Very limited TV access, which may or may not be important, but if there is bad weather or children present might be an issue.
The inside and outside sea view bi-fold doors really need identifying as to which are openable or not with instructions, only the left hand doors to the patio open, which were very stiff, no details in introduction booklet. Only found this out from the lovely lady who sorted out our arrival issues.
Very quiet property day and night, storms passed by without us noticing! Outside space very lovely too. Parking could possibly be tight at times. Would certainly consider returning to this property, but there is a lot of competition in the area.
Dear Dianne, thank you for your lovely feedback. We are thrilled to hear that you loved the property! We are sorry to hear that you experienced some issues with the arrival information, however are pleased to hear that it was resolved quickly and efficiently. We are sorry to hear that there was limited TV access however the TV within the property provides both terrestrial TV and streaming apps, such as Netflix and BBC IPlayer for example. In regards to the bi-fold doors, we do apologise that you found this confusing. We also want to let you know that we are always available to help under the number 01736 630015, option 2 and would do our best to resolve any issues encountered during your say as soon as possible, when approached
Thank you again for your comments and we hope to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Dianne4.4★Apr 2023
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