Sowena

34 Customer Reviews

• "Could have done with extra dishwasher tablets and fairy liquid but apart from that all good!"

  Thank you for your review. I am glad to hear you enjoyed your stay with us and thank you for your feedback regarding the consumables. As self-catering accommodation we provide the necessities to get you started however, we do not supply these continuously. That being said we will certainly take your feedback into consideration. Thanks again, The Carbis Bay Holidays Team. Property Owner

  Reviewed by Keith4.7★Oct 2024

• "On arrival the gate into the car parking space is very unsafe."

  It was windy and it needed two of us to manage it. I would recommend new gates. Everything else was lovely.

  Reviewed by Julie3.8★Aug 2024

• "Great apartment!"

  Has everything you need for a weeks stay and my kids loved all the added extras ( games, dvds etc) beds really comfy. Really good location too. 5 min to train station. Parking in the garden was a little tight, we managed to get our Tesla in there though but my mother in law who came with us ended up scratching all down one side of her scenic getting it out one day. Upstairs neighbour is a tad noisy, could hear them opening and shutting drawers at 11pm at night but didn’t disturb us too much. Would definitely come back

  Thank you for your feedback we are glad you enjoyed your stay. We look forward to welcoming you back again in the near future. Kind Regards Carbis Bay Holidays Team. Property Owner

  Reviewed by Hannah4.7★Jul 2024

• "We had a lovely stay, the accommodation is spacious and well equipped for self catering."

  Location is amazing for Carbis Bay Beach, train to St Ives a short walk from the apartment so lots of positives. Bedrooms comfortable and bathrooms good size. We would look to book again! Some constructive feedback, we did enjoy our stay but did find a few things slightly frustrating. We arrived later than expected in the dark and rain. The information about the carpark and sign for Sowena were really difficult to see, it took us about 20 minutes driving in and out, looking up the road to find the correct property. There is no mention about the parking space being behind a locked gate, only accessible once you’re inside. Also we were lucky there were a few strong adults, as the gate is really arduous and I was almost hit by the long beam as the wind blew it from its resting place and fell down, while waiting for the car to drive in. I feel like this process is making something that should be quite simple very complicated and tricky. There were also quite a few pieces of broken decking with exposed nails around the garden and we had a 4 year old, so not safe at all. I couldn’t find the bin or recycling area (obviously not intentional or your fault) but the bin was eventually found after walking up Headland Rd and at another property. Also I completely appreciate you wanting to prevent moisture build up etc, but as I’m on holiday, being asked to use chemical spray and wipe down showers after every use is just too much. One other slight negative would be the quite late check in and rather early check out, we felt that it could be either 11am - 4pm or 10am - 3pm. One extra hour either side would I’m sure be appreciated by future guests, I understand the time needed for cleaning but a little compromise.

  Reviewed by Fiona3.8★Oct 2023

• "Had such a lovely stay."

  This was our second visit to the sowena property and would definitely return again. We love the location it is perfect for us as a family to get the train to different places in cornwall. Only a few things that maybe could be better next time and that is the cleaning. We arrived and it wasn't to the clean standard of the last time and unfortunately we found disposable vapes in the window sills which is unsafe when we have a child with us. Also empty bottles found under the bed and used ear buds in the drawers in the bedroom. Apart from these few minor things everything else was fantastic and we love the accomadation.

  Thank you for your feedback. We are so sorry to hear that you had a few issues during your stay and that the property was not up to the usual standard. We would always like the opportunity to rectify any points so please contact one of the local team on 01736 630015 and we will be able to assist straight away, please rest assured these comments have been passed onto the housekeeper to ensure it does not occur again. We hope to welcome you back in the future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Melissa4.7★Aug 2023

• "Great location with plenty of space."

  Well stocked kitchen with lots of cooking implements which makes life easier. Highly recommended.

  Reviewed by Peter5.0★Jul 2023

• "Beautiful Cottage and brilliant place."

  Dear Siu Mei May, thank you so much for your wonderful feedback! We are so pleased to hear that you had such a great time at "Sowena" and we hope to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Siu Mei May5.0★Apr 2023

• "Great location!"

  Fantastically well equipped and very clean apartment. Lovely comfy beds, tvs in every room, great showers with gorgeous toiletries, in fact everything you could possibly need. Lots of outside space and parking for one car but gate bit tricky ... can't really be opened easily by one person and swings outwards so you have to make sure there are no cars going past. Only 2 minor points ... twin bedroom had a slightly damp smell and noisy noise from upstairs but in fairness the people upstairs were only there on our last night so didn't really bother us. We had a truly fantastic week... thank you.

  Thank you for taking the time to leave Feedback following your recent stay at Sowena and we are so pleased to hear you had a truly fantastic week. With regards to the points you raised, these have been passed on to our Property Management team for their attention. We do hope to have the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team. With regard to the noisy tenants upstairs, we have owned this property for 17 years now, we have only had complaints about noise since this family moved in and there's been very little we could do, however, we have had good news that they have moved out and the landlord of that property assures me that they are no longer going to rent to families with children. Simon & Sharon - Owners Property Owner

  Reviewed by Olivera5.0★Sep 2022

• "It’s a lovely property, close to the beach."

  It would all be well, it it wasn’t for the noise coming from the permanent resident with two small kids upstairs. They are very noisy and the sound insulation isn’t adequate. This is the only reason why I give this property three stars. Parking is a bit awkward, but very private and secure. You have to open a wooden gate and park in a bay in the garden of the property. If it wasn’t for the noise I would come back.

  Thank you very much for your constructive feedback. We are very sorry to hear that the residents of the upstairs apartment were noisy. We will feed this back to the owner of the property to see if there is anything they can do to improve the situation. Kind regards, The Carbis Bay Holidays Team With regard to the noisy tenants upstairs, we have owned this property for 17 years now, we have only had complaints about noise since this family moved in and there's been very little we could do, however, we have had good news that they have moved out and the landlord of that property assures me that they are no longer going to rent to families with children. Simon & Sharon - Owners Property Owner

  Reviewed by Michael4.1★Aug 2022

• "The property was pretty perfect!"

  ! It was in an excellent location and was very spacious and comfortable for 4 adults and 2 kids. It was so handy having a washing machine and dryer to wash our clothes after going to the beach. The hosts had thought of everything!! Small things like lovely thick fluffy towels, dish washer and washing machine tablets and washing up liquid. They also left gorgeous smelling, luxury toiletries in the bathrooms. All these things made such a difference. We cooked a lot in the kitchen and the kitchen had everything we needed from pots, pans and crockery. Also including board games, the Wii and computer games in the rooms were very thoughtful (even though we didn't use them). I know a few people have complained about the noise from the floor above, but that didn't bother us very much at all and we would definitely return :)

  Thank you for your wonderful feedback. We are thrilled to hear that you loved the property, facilities and your stay! Thank you so much again for your comments and we look forward to the opportunity to welcome you back in the future. Kinds Regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Priyanka4.7★Aug 2022

• "Wow!!!"

  ! What an amazing holiday we had in cornwall and to top it off our accomadation was just perfect. We had the best stay and the house was wonderful. We had everything we needed and it was so clean. Lovely rooms in the house and very spacious. Perfect situation too, everything we needed was within 5 mins walk. We will be booking again for 2023. Can't wait :-).

  Thank you for your great feedback following your recent stay at 'Sowena' we are pleased to hear you had an amazing holiday. We look forward to welcoming you back soon. Kindest Regards The Carbis Bay Holidays Team Property Owner

  Reviewed by Melissa5.0★Aug 2022

• "We had an excellent stay at Sowena."

  Clean property. The WiFi wasn’t working but the company took prompt actions to resolve it. 3 min walk to the beach; great location.

  Dear Mrs Mehta Thank you for your feedback. We are thrilled to hear you had an excellent stay. Best Regards The Carbis Bay Holidays Team. Property Owner

  Reviewed by Kavita4.1★Apr 2022

• "The flat is in a fantastic location close to the beach and the kitchen is really well equipped."

  Brilliantly clean as always. The soundproofing between flats didn’t seem adequate - there was a huge amount of noise from upstairs day and night. Substantial damp problems in the back bedroom not great for respiratory health. Rats visiting the decked area outside the flat so felt we couldn’t leave the doors open to air the property but someone did visit and assess this very promptly. Both games consoles and TV in back bedroom didn’t work this didn’t bother us but might others. The car parking space is awkward the wooden gates are difficult to open and it’s a tight area to get into. The flat feels quite overlooked as well in a residential area where you feel a bit conscious of being on holiday.

  Reviewed by Jamie2.5★Aug 2021

• "A very well equipped property."

  Very clean. Good storage space throughout with the asset of a laundry room. TV and games equipment available. Good quality furnishing and comfortable beds. Could improve space for storage of toiletries in the smaller of the two bathrooms. We took advantage of the property-specific parking, but the gate lock could be simplified a bit and perhaps it would help if the parking space were paved. Overall, this is an excellent property in a highly convenient location and we really enjoyed our stay. Thank you...

  Dear Benjamin, Thank you very much for your comments, they are much appreciated. We will see if we can add space for toilertries and simplify the gate lock. We are very glad you had such an enjoyable stay and hope you had a safe journey home. Kind regards, The Carbis Bay Holidays Team Property Owner

  Reviewed by Benjamin5.0★Aug 2021

• "Lovely flat with lots of space and good facilities."

  Carbis Bay is a great place for a holiday very scenic with a sandy beach. Can recommend the walk to St Ives on the coast path.

  Hi Rodney, Thank you very much for your feedback, we are so pleased to hear you had such a lovely time. Kind regards, Carbis Bay Holidays Property Owner

  Reviewed by Rodney4.7★Aug 2021

• "Excellent apartment in an amazing location."

  Would recommend highly and would definitely return. Thank you.

  Reviewed by Andrew5.0★Jul 2021

• "Can’t fault the service or the apartment, which was lovely."

  Unfortunately, the lady who lives upstairs with her very young daughter sound like baby elephants moving around. It starts between 6am and 6.30 with the daughter running around and finishes around midnight when the mother goes to bed. We have bad health and wanted a lie in and a relaxing week by the sea. We didn’t get that so we left after 4 days - it was more relaxing at home!

  Reviewed by Debbie5.0★Jul 2021

• ""Loved our stay, everything you needed was available."

  Location was fantastic. Defo recommend it. Thank you for an amazing memorable stay."
  Shradha Patel

  ReviewJun 2019

• "“We had a lovely stay at Sowena."

  The apartment was lovely, well equipped, extremely clean and well presented." J.Kelly

  TestimonialJul 2015

• ""The Sowena apartment was fantastic, very clean, modern, comfortable and very well equipped, was like a home from home."

  It is in an ideal location for the surrounding attractions and Carbis Bay's own beach is beautiful. We enjoyed using the train into St Ives and as a family of six plus a toddler we were able to purchase a return ticket for only £6 !!!!... then could use the same ticket on that day to continue into Penzance !! The Tesco store being just a few minutes drive away in the car was ideal for shopping. We visited the zoo at Newquay but didn't realise that the" waterworld" swimming baths were right next door so would recommend to anyone to make a day of it and if planning on going to the zoo then take your swimwear too and finish off in the pool !!! We went down into Newquay from the zoo in the little train which was better than taking the car to try and park up. The car park at the zoo was reasonable for the full day parking, we never went into the gardens (nice spot for a picnic) next to the zoo but past them on the train and they looked lovely. could probably have spent a full day there ( park, zoo and swimming baths)." L.Ellison

  TestimonialJul 2015

• ""The accommodation at Sowena was First Class !"

  !, we had some lovely walks from Carbis Bay to St Ives and to Lelant on the cliff tops. The Badger Inn served some lovely meals. New Year is St Ives was fantastic with everyone in facny dress." G. Stevenson

  TestimonialJul 2015

• ""We had a fantastic holiday at Sowena."

  The accommodation was beautiful and definitely met our expectations." C Simmonds

  TestimonialJun 2015

• ""Our stay at Carbis Bay in Sowena was great."

  We loved the comfort and found it had everything we needed . We visited St Ives by train with lovely beaches and shops ,also visited Hells Mouth and Gwithian. Just a few days stay ,but it was worth it. We found the comfort of the apartment made the holiday very special and will be booking again soon." D. Snade

  TestimonialJun 2015

• ""We enjoyed the break very much, the accommodation was very clean, modern, extremely well equipped."

  Excellent service re being met (late at night) with the keys and a welcome. The HUB bar in the harbour at St ives has a balcony (heated) overlooking the harbour and has very friendly staff and a buzzing atmosphere .The Porthminster Cafe lived up to its usual high standards and the food was delicious. We used the train from Carbis bay often, (great service-always on time)." J. Kelly

  TestimonialMay 2015

• ""The standard was of first class and high quality would recommend and return if we go back to that area."

  " G. Beever

  TestimonialMay 2015

• ""Sowena was lovely, there was nothing more that we would have needed, it was beautifully furnished and absolutley spotless."

  During our stay we did a lot of walking so in the evening we just chilled out at the apartment watching tv, reading and having access to the internet was good. We enjoyed bird watching at the Lelant Saltings were we saw creane, Egret, Kingfisher, Curlew but missed the recently observed Perrigine Falcon." J. & S. Cammidge

  TestimonialApr 2015

• ""Sowena was such a pleasure to stay, beautiful bedrooms with lovely white linen (really hard to get out of bed in the mornings - but then the sun streams in through the windows - we have had lovely weather, photographs of the sea look like we are in the Med, and you remember the delights awaiting you outside)."

  There were six of us in our party and not once were we under each others feet it was so spacious. The bathroom was lovely and airy with fluffy white towels - totally spoilt. Cooking was a delight in the modern kitchen, the little touch of milk and wine on arrival was most welcomed - everything was perfect. We do recommend the coastal walk to St Ives, not for the faint hearted but beautiful scenery and definitely walks the cream teas off!!!!. We also enjoyed lovely meals at The Loft, St Ives and The Beachhouse Restaurant, St Ives. Oh and lastly fish and chips at Becks, Carbis Bay (the portions are gigantic) you certainly need to do some walking to not put weight on after that." L. O'Toole

  TestimonialApr 2015

• "We had a great time and the apartment exceeded our expectations."

  Not only was it impeccably clean the quality of the fixture and fitting were fantastic, with easy access to St Ives and family that live locally, it made an excellent base for us all. We would highly recommend Sowena to anybody looking for a short term base or family holiday." R. de Main

  TestimonialMar 2015

• ""We have been visiting Carbis Bay for many years, we were delighted with Sowena and the standard of cleanliness and were impressed with how well the flat was equipped."

  The handover was good and we didn't have to go to an office to collect the key! Our favourite walk is to Porthkidney beach, which is never crowded, and then on through the village to Lelant station where we can get a great cream tea in the station house before catching the train back to Carbis. The Sea Food Cafe never disappoints, Onshore cafe on Wharf Road - great pasta, pizzas and fish." M. Clemson

  TestimonialMar 2015

• ""As you know we have rented several properties in the past from Carbis Bay Holidays and always had a great time and found the quality of the accommodation extremely high."

  This year was no exception and we thought the space and facilities offered in Sowena were excellent. Our children in particular loved the flat and we hope to return again next year. I really have no "negative" comments at all.....coming home and back to work was the only downside." J. Park

  TestimonialFeb 2015

• ""We had a lovely holiday and the apartment was absolutely gorgeous and exceeded all our expectations."

  We couldn't have asked for more from a family holiday. We went into St Ives to eat and particularly like the Seafood Cafe as saw this recommendation from a previous guest. I would definitely recommend using Carbis Bay Holidays and this apartment in particular it was lovely. Thank you!" J. Davies

  TestimonialFeb 2015

• ""Re. our stay in Sowena - we had a fantastic holiday."

  The apartment is superb, with every convenience available. We were totally relaxed and comfortable throughout our stay. As the visitor book indicates, the apartment cannot fail to impress and it deserves its location in one of the most beautiful bays in the country. Lovely!!" P. Stacey

  TestimonialDec 2014

• ""The accommodation was lovely, as expected and to a very high standard and we enjoyed the bonus of playing Nintendo in the evenings & also made good use of the ipod docking station."

  " J. Hunt

  TestimonialNov 2014

• ""We wrote in your guest book saying how much we had enjoyed our holiday."

  .and praising the high standard of the accommodation. It was very comfortable, well equipped and spacious for 5 adults. We all learnt to play Wii and had fun. Everyone commented on how quiet it was enabling us to sleep on in the morning." M. Parsons

  TestimonialJan 2014

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