Carvannel Cottages

14 Customer Reviews

• "Fantastic stay , lovely cottage in a beautiful setting, immaculate condition and everything we could possibly need for a relaxed stay."

  Jack was on hand instantly with help and advice and we discovered some beautiful walks. The welcome hamper was a lovely touch. Thanks again. Ps according to our (hard to please) teenagers, the Wifi was brilliant

  Reviewed by Katy5.0★Oct 2024

• "His is the first time that I have been disappointed with a Sykes holiday cottage, and I have been using your company for many years."

  When we arrived on late on Saturday afternoon we noticed that both bathroom windows had been left open, the reason for this became perfectly clear the following morning as there was a vile smell that pervaded throughout the upstairs rooms, but was particularly unpleasant in the bathroom. So on the Sunday we bought some air freshener, but this only took the edge off it, although did prevent it spreading beyond the bathroom. On the Monday, I bought some drain cleaner/unblocker and poured it down the sink, this I left for 4 hours and then rinsed with hot water. Finally by around Thursday, the smell was all but gone. You have to understand that the smell was so awful it made me want to vomit. I have never known such a terrible pong, and i have worked in some pretty smelly places. So to the rest of the cottage, mostly it was alright, although we did think that the kitchen was a bit under supplied with cupboard space. The clock wasn't working, so we put a new battery in it, a light bulb went pop in the lounge so I had to change this too. The outside light didn't work, which didn't make for easy access in the dark due to all the steps. We used the washing machine mid week but then found that there was rather a limited number of pegs! The hot tub wasn't especially clean, with bits of the cover and flies floating in it whenever we used it. Certainly not upto our usual standard of holiday stays. Thankfully we enjoyed good weather when we were down for our fortnight, so we were able not to have to spend too long in the cottage. That said, we did like how the fence shielded you from the road noise. The walk to the cliff top was nice, and the views along the coast were spectacular at sunset. One of the positives of our stay were the guide books, as we like to do a fair number of walks, the local one through Tehidy was quite pleasant. It was nice to get the welcome hamper on arrival and to have milk in the fridge. I think my only other quibble was that it was very hard to get out onto the road as it is totally blind pulling out of the drive. If there was a mirror opposite it would make life far easier. Would I stay here again? Absolutely not. Especially for the money that we paid. I have stayed in far nicer holiday cottages in Devon and Cornwall and will not be returning to this one.

  Hi Mathew, Thank you for your message. We are really sorry to hear that you did not enjoy your stay. As per my pre arrival message, I was all ways available to you and if you had any issues during your stay you should have contacted me straight away and I would have been straight there to rectify any problems you may have encountered regardless of how small or big the issue may have been or if you needed an item to improve your stay like some batteries, light bulbs or clothes pegs. Regards the drains, our cleaner and my self both have not noticed any smells in the bathroom etc and have had no previous feed back regards any smells. We pride ourselves on providing a clean and inviting cottage and if we had known about the issue you have described then we would have addressed it before your stay. We do appreciate that you kindly dealt with the situation your selves, but I would have come across on your request and rectified it for you. In terms of the hot tub, it is completely emptied and cleaned for each new guests and if you were not happy at any point then you should have said and I would have been more than happy to have emptied and cleaned it during your stay at any point. Regards parking you were more than welcome to park below the property as per my message before arrival, I know that the road can be busy. The bottom parking would have allowed you to pull onto the road via our farm shop and it has its own access to the garden of the cottage. We really do appreciate all your feed back and also honesty as we alway look to try and improve our selves accordingly and without feed back this wouldn’t be possible so thank you. Kindest Regards Jack Property Owner

  Reviewed by Matthew2.8★Sep 2024

• "A well presented holiday cottage, close enough to amenities while being far away from the hustle and bustle of tourist spots."

  Lovely walks around the accommodation and friendly hosts. The hot tub hit the spot after long days of walking and swimming.

  Reviewed by Paul5.0★Aug 2024

• "Had a lovely stay and found the cottage to be very clean and cosy."

  We had everything we needed to make it a home from home stay. Loved the local walks along the coastal path and the hot tub was a welcome addition! The only thing we found lacking was a nice pub to walk to - this was something it said there was a mile away in the cottage write up.

  Reviewed by Alice4.7★Aug 2024

• "Sehr schönes, liebevoll eingerichtetes Cottage."

  Küche sehr gute Ausstattung. Alles tip top sauber. Hot tub super.

  Thank you very much for your feedback, translated (using Google) this reads as: "Very nice, lovingly furnished cottage. Kitchen very well equipped. Everything was super clean. Hot tub great." Property Owner

  Reviewed by Alain4.4★Jun 2024

• "Absolutely love the property."

  It is safe and has great access to the beach via the farm at the back. Beautiful sunsets just a 5 minute walk away. Property is clean and has everything you need. Beautiful welcome gifts on arrival… fresh flowers and bubbly a great touch. Owner Jack was very helpful and even wanted to leave us some Gelato. We loved it

  Reviewed by Caroline5.0★May 2024

• "A lovely cottage in a great location close to Portreath."

  Garden was great for the dog, with the added bonus of a hot tub for the humans. Welcome shortbread, prosecco and ice cream very much appreciated. Can't think if any negatives and would hope to visit again.

  Reviewed by Katy5.0★Mar 2024

• "A lovely quiet area with stunning coastal walks on your doorstep."

  Clean and comfortable. Kids (and adults) loved the hot tub. I would recommend the property but we had big problems with Sykes. We had to miss the first day of our stay since Sykes did not get back to us about how to enter the property. This was despite calls, live chat and emails. They are not easy to get hold of. I am still awaiting a reply from their email customer service once we finally found it.

  Reviewed by Jonathan5.0★Oct 2023

• "Great cottage, very clean, garden very secure for our two dogs, my wife liked ..."

  Great cottage, very clean, garden very secure for our two dogs, my wife liked the little touches especially the fresh flowers and ice cream in the freezer

  Reviewed by Nicholas5.0★Oct 2023

• "Lovely cottage in side and out, perfect location"

  Reviewed by Tracey5.0★Oct 2023

• "We have had such a lovely time at the cottage it was so warm and welcoming the ..."

  We have had such a lovely time at the cottage it was so warm and welcoming the little extra touches made all the difference thanks to the hosts for the flowers biscuits and bottle of prosecco, also it was lovely to get there and have tea coffee and milk there to have a brew after such a long journey , the hot tub was also amazing, Jack was lovely and gave us details of beaches to visit and told us we could use the lane at the back of the farm to walk to the cliffs which was lovely with the dogs, the garden was very secure which made us feel relaxed that we could let the dogs out and the extra treat of their own gelato ice cream from the farm shop was delicious I have already recommended it to my friends and family thanks for a great holiday

  Reviewed by Jean5.0★Sep 2023

• "This is an absolutely fantastic property which we really enjoyed staying at."

  The owners are so welcoming and friendly and the farm the property is situated on is stunning. The house was comfortable and clean, the decor superb and had everything we needed for a fantastic holiday in Cornwall. It’s also so close to Portreath beach which really made it so much easier with small children and our dog. The garden, BBQ and Hot tub are also amazing and we were really impressed with the standard of maintenance of the hot tub. Thank you for paying such attention to detail to all of the small things too which make a massive difference such as plenty of towels, a washing machine, cleaning products etc. We will definitely be back to stay!

  Reviewed by Lauren5.0★Aug 2023

• "Lovely comfortable cottage with great outside space surrounded by countryside."

  The owners are clearly very thoughtful and provided everything we needed for a very relaxing week. Thank you.

  Reviewed by Christopher5.0★Jun 2023

• "Great cottage / Great area / Great owners!"

  Every thing you could need was there waiting for Us in an immaculant condition and owner Jack was always there if needed to help and advise THANKS JACK. !!

  Reviewed by Eddie5.0★Jun 2023

• There are no reviews featuring this term Show all reviews