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"We had a wonderful stay in this cottage."
It was clean, modern and really well maintained. Very warm welcome for all of us with treats for humans and the dog, plus fresh flowers
Reviewed by Anastasija5.0★Aug 2024
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"Our stay with 2 grandchildren was perfect, facilities were very good and a good location."
Reviewed by Margaret4.7★Aug 2024
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"Lovely cottage."
Well situated with everything in walking distance. Great to have the off street parking.
Reviewed by Ursula5.0★Jul 2024
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"We felt so welcomed at the cottage, and it was a wonderful home base from which to explore Cornwall."
I particularly liked the off-road parking, and although it is as tight as described, our Skoda Fabia fit just right. My son was very appreciative of the smart tv
Reviewed by Christine5.0★Jul 2024
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"I've left a note on kitchen table advising that toilet water is running continuously and shower too fills up quickly but doesn't seem to empty quickly."
Perhaps both issues are related. Otherwise no issues. Thanks.
Thank you for your note and feedback. We have now rectified the fault back at the beginning of June and all is ok. Glad no other issues. Thank you.
Property Owner
Reviewed by Sue4.7★Jun 2024
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"Everything you published about the property was 100% accurate even Dow to the restricted parking."
If the property had not had its own parking/garage, it would have been horrendous, but once we had mastered the getting in and out of the rear access and getting in and out of the garage it was fine, even with an Audi Q7. On Street Parking was scarce and damaging to many cars due to the tight streets.
Thank you for your great feedback. It was a pleasure and hope you come and stay again soon. Clare and Paul
Property Owner
Reviewed by Chris5.0★May 2024
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"We loved this little house and location."
Although small it was so light and airy but also warm and inviting. The owners had provided everything we could possibly need and more for our weeks stay.
We didn't use our car once we had parked up, the local buses and train took us to the many nearby other places and our feet to some wonderful pubs.
Reviewed by Alyson4.7★Apr 2024
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"I rented this cottage based on the great reviews."
Unfortunately, my stay was downgraded due to the lingering pet smell on the main level where the kitchen and living room are located. In spite of opening windows, it never resolved. A good mopping of the woods floors and having the carpet cleaned would probably help. Otherwise, everything worked well and was accurately described.
Thank you Deana for your feedback. We're sorry that you experienced an usual pet smell on the kitchen/living room floor level. I do actually clean the property myself and am surprised to have learnt of this, having moped the floor boards throughly. The carpet you mentioned is upstairs and will be upgraded over the next few months. Glad the rest of your stay was as described and we will ensure this does not occur again. Wishing you well. Clare and Paul.
Property Owner
Reviewed by Deana4.1★Jul 2023
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"Had an amazing time."
The cottage was everything and more.. real attention to detail
Would highly recommend and stay again
Thank you Louise for your lovely feedback. Hope to see you again. Clare and Paul
Property Owner
Reviewed by Louise5.0★May 2023
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"Awesome property within easy reach of major attractions and must-see areas."
The house itself was very well appointed with a clean, stylish finish and attention to detail. The hosts kindly left us a bottle of wine, chocolates and treats for our dogs. I can’t recommend this place enough. Parking was a little awkward but we were so grateful to have off street parking in such a central location. Strongly recommend and we would come back in a heartbeat.
Thank you so much for the great feedback. We are glad you enjoyed your stay in Penzance and at Mason's Cottage. We look forward to welcoming you and your dogs again. Clare and Paul
Property Owner
Reviewed by Dalia5.0★May 2023
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"This was a lovely property and we had a great holiday here."
The attention to detail was quite amazing, they even left some doggy treats for our pup which she thoroughly enjoyed. The property was clean and had everything we needed for our stay, the location was great too. Thank you so much. Sadie, Josh and Bounty the dog x
Thank you so much Sadie for your great feedback. We like to make sure your stay is comfortable and has a home from home feel. All the best and please come again soon. Clare and Paul
Property Owner
Reviewed by Sadie5.0★Apr 2023
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"Had a really lovely week at the cottage, it was very warm cosy and welcoming, the garage being an added bonus, I would say it helps when leaving the garage if somebody guided the driver onto the road checking for oncoming traffic etc."
We appreciated the cream tea and wine very much. Beds were very comfortable and in general there was everything you needed for a lovely stay. We just wished the weather would have been a bit kinder as we didn't get to do all the walks we wanted to . But maybe next year !! Jim and Lynda
Thank you for your feedback and glad you liked the cottage. So sorry the weather wasn't great, so please come again as West Cornwall is a great place to come and visit. Many thanks, Clare and Paul.
Property Owner
Reviewed by Lynda4.7★Mar 2023
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"We had such a lovely time at the cottage."
It’s walking distance to town and lovely restaurants and the sea. The beds where so comfortable better than mine at home. The neighbor was lovely too. My cousin lives in Penzance so it was perfect for us as we come there a lot and we can’t always stay with her. So we will definitely be booking this cottage again if it’s available. It has everything you need to make your stay comfortable. Thank you.
Hi Claire, many thanks for the great feedback and so glad you enjoyed your stay. We look forward to welcoming you back to the cottage at another time. All the best, Clare & Paul
Property Owner
Reviewed by Claire5.0★Oct 2022
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"Beautiful cottage with lovely decor and very comfortable and spotless."
Appreciated the thoughtful welcoming wine and chocolates! Our stay was perfect for walking into marazion and visiting near by places. Very convenient location near to shops and transport
Would highly recommend this cottage that had everything we needed.
Thank you so much for the great feedback and glad you had an enjoyable stay. Clare & Paul
Property Owner
Reviewed by Julie5.0★Sep 2022
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"Great cottage, very clean and modern."
Cofy beds and great shower. Had everything you needed. It was very local to city centre and great addition of the garage for secure parking. Alot of patience is need to enter garage as lane very narrow. Had to move neighbouring wheels bins to get in. Would definitely stay again and recommend to family and friends. Great job owners.
Thank you so much for your great feedback. Glad you liked our cottage and enjoyed your stay. Please do come back and stay. Many thanks again. Clare & Paul
Property Owner
Reviewed by Sharon5.0★Aug 2022
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"Very nice little house."
Short ways to the bus and Supermarket. About 15 Minutes Walk to the seaside. Good place for trips around the coast. Facilities were good just the pan was in a bad situation and there a very few dishes.
Many thanks for your feedback and apologies for the pan. We do provide dishes for the number of occupants plus a couple extra but will take onboard your comments. All the best and thanks for staying at Mason's Cottage.
Property Owner
Reviewed by Catherine4.1★Aug 2022
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"The positives: great location and a lovely we’ll set out house with everything we could possibly need and very comfortable beds Our medium-sized car is longer than average and fitted in the garage."
The only downsides were the low bedroom ceilings (I did bang my head) and occasional noise from the street (it was very hot so we had all the windows open).
Reviewed by Justine5.0★Aug 2022
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"I’m sure everyone complains about the parking but i think better information on the size of lane and garage would benefit people."
We came in a fiesta which isn’t large at all but still had problems. Driving in to the garage and reversing out did us best. This being said Its amazing to have a garage in a small area like this anyway. We love the garage it’s very helpful. The house is amazing, we had the best time and made lots of memories. It’s light and airy, beautifully decorated too. Comfy sofas for chill days are important which masons cottage provides and a well equipped kitchen for making dinners was so handy. Love it. Thanks for our stay.
Reviewed by Kirstie4.4★Jul 2022
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"Excellent property."
Getting into the garage with the car was a bit tight, thank goodness we have a small car.
Glad you enjoyed your stay and many thanks for your feedback.
Property Owner
Reviewed by Ann5.0★Jul 2022
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"Excellent spot for exploring Cornwall."
Free parking locally on the street. Had a great time. Facilities excellent.
Glad you had a great time and thank you so much for your feedback.
Property Owner
Reviewed by Paul5.0★Jun 2022
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"We loved staying in Mason's Cottage."
It's a beautifully presented, comfortable, well equipped and homely property which is really well located just a short walk from all Penzance's amenities, shops, eating places, train station, harbour, coastal walk etc. The owners were on hand to answer any queries we had throughout the stay, which was great.
The parking is a major problem however and I feel that it should be pointed out that the garage which is part of the property cannot be accessed with a large car (Nissan XTrail). This meant that we had a daily drama trying to load and unload our beach equipment, paddleboards etc with the car sitting at the side of the cottage with hazard lights on, on the VERY narrow road, before having to drive around unsuccessfully trying to find a parking space where we wouldn't get a ticket, or wouldn't get our car scratched (several neighbours warned us of this). I wouldn't go so far as to say it ruined our holiday, but it would certainly stop us from going back to Mason's Cottage unfortunately, as that kind of daily stress is not what we want on holiday.
This should not stop people with small cars from booking however, as everything else was absolutely perfect.
Many thanks for your feedback and it was lovely having continuous communications before and during your stay. With reference to the parking and garage, in Penzance, an old Cornish Port with many narrow lanes. It is very rare to find a central town property with parking, let alone a garage which can accommodate most cars/bikes and watersports equipment combined. We do highlight in the description of the property and our personalised welcome emails, the access to the integral garage is narrow but being the owner of a VW Transporter van we always reverse down this lane to do drop off and pick up. If however people are unable to park in the garage, there is street parking close by which is free. Tickets would only be issued if parking on single or double yellow lines. We also did advise you of the parking situation before you came to Cornwall in various emails. I'm glad this didn't ruin your holiday and we welcome you back to Mason's Cottage at another time.
Property Owner
Reviewed by Joanne3.4★May 2022
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"Lovely house great base 3 minutes walk for food and shopping."
Only criticism could not get motor into garage found alternative parking ,should be maid aware of this.
Bill.
Many thanks for your feedback. Glad you loved the house and location as it is an ideal base for a holiday. Sorry to hear about the issues you had with access to the garage. It is explained at the bottom of the property summary the following: Note: Care to be taken on approach to parking due to narrow lane. We have seen large vehicles park in the garage including my own ie estate cars and range rovers. However will take onboard your comments and add further details.
Property Owner
Reviewed by William4.1★May 2022
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"Felt so homely and cosy only problems really were the hoover didn’t pick anything up so we couldn’t clean up when we’d been to the beach and the kids had run sand everywhere, also the shower head weren’t very clean however it wasn’t a huge deal and we still really loved our stay would 100% stay again."
Perfect location for getting to places, just had a struggle getting our big car down the tiny alley way to the garage but still managed with a bit of patience and moving the bins.
Very rude neighbour further down the street though
Many thanks for your positive feedback and glad you found Mason's Cottage so homely. I have made a note of the hoover and will now replace and apologies for the shower head. Once again thank you for staying and hope to see you again.
Property Owner
Reviewed by Eleanor4.4★Apr 2022
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"Lovely cottage in a not so lovely area."
Litter and rubbish everywhere. Parking was very difficult as it was too narrow to get near the garage.
So had to park quite a way from the cottage. But we would still stay here
again. It was furnished very well and we were very pleased with everything
else.
Many thanks for the feedback and glad you enjoyed the cottage. Look forward to seeing you stay again.
Property Owner
Reviewed by Cherry4.7★Apr 2022
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"Beautiful cottage very clean and lovely furniture and decor."
Nice to have an outside space where you can sit.
Close to all amenities and excellent location for coastal walks transport for visiting other beautiful places.
We all had a lovely stay and would love to return to this cottage
Many thanks for your great feedback. Look forward to welcoming you again. Clare
Property Owner
Reviewed by Julie5.0★Feb 2022
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"This is a really lovely cottage in a great location."
It’s clean, well maintained, beds and shower all very comfortable and we loved our stay. We would definitely book again. Many thanks.
Many thanks for your positive feedback. Look forward to welcoming you to Mason's Cottage again.
Property Owner
Reviewed by Trang3.8★Feb 2022
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"Lovely comfortable cottage with everything you need."
Many thanks for your feedback. Glad you enjoyed your stay.
Property Owner
Reviewed by Judith5.0★Jan 2022
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