Chenalls Cottage

48 Customer Reviews

• "Delightful, spacious and cosy cottage - just a home from home"

  Thank you for your feedback. It was a delight to meet you both again. Thank you for leaving the cottage absolutely spotless, very much appreciated. All the best. Shirley & Chris. Property Owner

  Reviewed by Sheila5.0★Sep 2024

• "We booked this delightful cottage at very short notice to extend our stay in Cornwall, and Shirley kindly accommodated an early check-in."

  Chris also adjusted the heating for us, as the Autumnal evening chill began. Generous private parking, and an immaculate cottage equipped with everything we needed, including welcoming drinks. A characterful property, very efficiently organised. A cosy and convenient base for us to continue our Cornish adventures, and although adjacent to a main road (Shirley had notified us and we read a previous review about road noise) we had no issues with this, it was totally ignorable.

  Thank you for the lovely review. We are so pleased that you enjoyed your stay at our cottage, and your extended stay in Cornwall. We would like to take this opportunity to thank you for leaving the cottage on departure, so very clean, we hardly knew that you had been staying. It is so nice to know that there are guests who have the same standards as us and appreciate the effort we make. Thank you once again. We sincerely hope you will consider another stay with us, should you come down to this part of Cornwall in the future. With very best wishes. Shirley & Chris. Property Owner

  Reviewed by Keith5.0★Sep 2024

• "We had a lovely stay in this beautiful clean, comfy cosy cottage."

  We have stayed in alot of 5* cottages & this is by far the cleanest ❤️ We had very mixed weather & it was quite nippy, grateful for the heating that was on. We thoroughly enjoyed our time spent in Cornwall thank you Shirley & Chris we loved our stay in Chenalls Cottage ❤️

  Thank you for your very kind & positive feedback. It is lovely when guests appreciate our standards of cleanliness and it is also very much appreciated when guests like yourselves, also leave the cottage as found. It was a real pleasure to meet you both. Our very best wishes. Shirley & Chris. Property Owner

  Reviewed by Cherry5.0★Sep 2024

• "Although the cottage itself is very nice, it is disingenuous of the owners not to reveal that it is situated on a busy and noisy road."

  While the rest of my party persevered, I checked out and found alternative overnight accommodations.

  Well, this was a surprise! Firstly, we do not do the listing of the property and secondly, we have been letting the Cottage for over 40 years and yes, the road has unfortunately got busier over the years, however, we cannot move the cottage! Most people these days take the opportunity to check out the property that they are to stay at on google maps. I recall you saying that you checked out the location of the property as you were retracing relatives and it was important for you to be central for everywhere you wanted to visit. I feel we bent over backwards to help you during your stay. You booked the Cottage for 6 nights from the Sunday and then rang me prior to your visit to ask if your daughter could in fact stay the night prior, of which we had no problem. We had a heat spell during your visit and your daughter asked if we could provide fans to cool the bedrooms down at night. We came across with two electric fans for your use. At no time when we spoke did you mention that you had moved out and found alternative accommodation. I guess I will have to take your word for that! On the Saturday when you should have booked out of the cottage by 9.30am, owing to car hire problems you did not vacate the cottage until 12noon that day leaving us with very little time to carry out the changeover. Did we complain! No. To call us "disingenuous " is very hurtful. I guess having lived here all my life we have moved with the busier road conditions and take very little notice. To say we are being slightly dishonest or not telling the truth is far from who we are. I am sincerely sorry that your stay was a disappointment for you & that the rest of the party persevered! I guess in future instead of being a keyboard warrior, perhaps do your homework before you book. Shirley. Property Owner

  Reviewed by Michael3.4★Jul 2024

• "Thank you for a lovely stay."

  We found the cottage a great place to stay and very well equipped for what we needed. It was ideally placed for the places we wanted to visit so that we did not have to drive miles to go somewhere.

  Thank you for the lovely review. We really appreciate the feedback. If you return to this part of Cornwall, we hope you will consider another stay with us. Thank you again. Kind Regards. Shirley & Chris. Property Owner

  Reviewed by Colin5.0★Jun 2024

• "Chenalls Cottage was absolutely delightful !"

  It was exactly as described. Spotlessly clean and comfortable for our group of 6 adults. The property was charming and welcoming. Garden with BBQ excellent for the good weather we had. Set in beautiful countryside and a short distance from Helston village where there is an excellent Museum of Cornish Life. I would highly recommend this property and hope to return again,

  Thank you for the lovely feedback, this is very much appreciated. So pleased that the cottage met with your expectations and that you had a great holiday. We really hope you get the chance to return. Thank you again. Kind Regards. Shirley & Chris. Property Owner

  Reviewed by Bernadette5.0★Jun 2024

• "Fabulous place to stay."

  Everything was top notch

  Thank you Sue. So pleased you all enjoyed your stay. Hope you get the opportunity to return. Kind Regards. Shirley & Chris. Property Owner

  Reviewed by Susan5.0★May 2024

• "We have just returned from what is our second stay at Chenalls Cottage with heavy hearts."

  .why? Why because this is a spectacular cottage that really is beyond compare. It truly is a "Chocolate Box" cottage with every comfort you could ever wish for along with beautiful gardens containing a vast array of lovely trees, shrubs and flowers. A private driveway that can easily park 3 cars. We have met up with owners Chris and Shirley several times now. They are so friendly and fun to be with. They really do all they can to make your stay a memorable one. The cottage is in the best possible location for all the A and B roads, making it so simple to drive anywhere in Cornwall. The beautiful town of Helston being just 3 minutes drive with the cheapest petrol in all of Cornwall! We will definetly be back again in 2024.

  Thank you so much for the lovely feedback. You are both a joy to have stay in our cottage. It was also lovely to meet Sue's brother. You are so positive, so friendly, made us laugh so much with your sense of humour. We cannot wait to see you again in 2024. Have a lovely Christmas and Happy New Year. Shirley & Chris. Property Owner

  Reviewed by Kevan5.0★Nov 2023

• "Lovely place to stay, would like to return in the summer to make use of the garden and summer house, meet Chris great character and very welcoming."

  As the weather was not great used the log burner, made the cottage picture book .

  Thank you for the lovely feedback. Pleased you enjoyed your stay, despite the weather. Hope you get the opportunity to visit again. Enjoy the festive season. Kind Regards. Shirley & Chris. Property Owner

  Reviewed by Julie5.0★Nov 2023

• "Chenalls Cottage is one of the nicest places we have stayed in, the cottage was beautiful, very well maintained, the place was spotless, very comfortable and great surroundings especially the garden views."

  Fantastic location for travelling all around Cornwall. Despite the mixed weather, we still had great days out and always looked forward to coming back in the evenings. Would love to come back again and explore other areas of Cornwall. Shirley and Chris the owners were very helpful and are always around if needed. The welcome drinks was a nice touch when we arrived. Mita

  Reviewed by Mita5.0★Nov 2023

• "A great cottage that had no faults."

  From meeting the owners who were very friendly, receiving a welcome pack of cider and juice, the cottage was spotless. Lots of crockery, clean towels, clean comfortable beds. Wished we could have stayed.

  Thank you for your lovely feedback. It was a delight to meet you, your husband and friends. We do hope, that should you decide to come back to this part of Cornwall in the future, you will consider staying with us once again. All the very best. Shirley & Chris. Property Owner

  Reviewed by Karen5.0★Sep 2023

• "All good, everything covered."

  Thank you for your feedback. Pleased you enjoyed your stay. Shirley & Chris. Property Owner

  Reviewed by Patrick5.0★Sep 2023

• "Very good. Well equipped, spacious and ideally located to explore Cornwall."

  We enjoyed our stay despite mixed weather conditions. Recommended.

  Thank you for your feedback & recommendation. Very much appreciated. So pleased you enjoyed your stay. We noted that you dropped us 6 points on Comfort. We like to think that we have thought of everything. It would have been so helpful for us to have known what would have made it more comfortable for you. If you read this, then please let us know-thanks. Shirley & Chris. Property Owner

  Reviewed by John4.7★Aug 2023

• "We had a lovely time at Chenalls Cottage, it was very clean and comfortable."

  The Summerhouse was great to take out a cuppa and a book. It was also nice to wander round the grounds, lots of wildlife. It was ideally situated for access to the North, South and far West of Cornwall.

  Thank you Janice. It was a pleasure to meet you both. We would love to have you stay again, should you consider visiting this area in the future. All our very best. Kind Regards. Shirley & Chris. Property Owner

  Reviewed by Janice5.0★Jun 2023

• "Absolutely stunning, spacious, cosy cottage that really makes you want to pinch yourself each time you are there."

  It really is beautiful and set in the most perfect location for all A and B roads most used for exploring SW Cornwall.

  Thank you for your lovely feedback, it means so much to us. It was a pleasure to meet you both and we do hope that you will consider staying with us again when you next visit this area. We wish you both Seasons Greetings. Kind Regards. Shirley & Chris. Property Owner

  Reviewed by Kevan5.0★Nov 2022

• "We all enjoyed our stay and we would return ."

  Cottage was very clean and had lots of charm.

  Thank you so much for your lovely feedback. It was a pleasure to have you stay in our cottage and we hope you will return some day. Property Owner

  Reviewed by Glen5.0★Oct 2022

• "This is our third visit to this lovely property."

  The cottage is perfect for our needs, beautifully kept and full of character. Owners Shirley and Chris could not be more helpful or accommodating. We always plan to return.

  Thank you for your lovely feedback. It is our pleasure to have you stay in our cottage. You always leave our cottage so pristine. This is so very much appreciated. We look forward to seeing you again. Shirley & Chris. Property Owner

  Reviewed by Nick5.0★Oct 2022

• "Beautiful property in a lovely location!"

  The cottage was gorgeous and furnished with absolutely everything you could need. And as the weather during our stay was (sadly) mostly miserable, it was heaven to return to it each night. In addition, the owners were very helpful and kind, and clearly care about their tenants. We really didn't want to leave!

  It was lovely to meet you both. Thank you for the lovely review and thank you so much for looking after our cottage during your stay. Property Owner

  Reviewed by Lynne5.0★Sep 2022

• "Lovely cottage and everything provided for a perfect holiday."

  Thank you for your kind comments. Property Owner

  Reviewed by Anthony5.0★Aug 2022

• "Absolutely fantastic stay, a wonderful cottage with everything you need."

  Thank you Property Owner

  Reviewed by Jon4.7★Aug 2022

• "The cottage was excellent and lovely place to stay and explore the region."

  Thanks Nicki. Pleased you enjoyed your stay. Enjoy the rest of the Summer. All the best. Property Owner

  Reviewed by Nicki5.0★Jul 2022

• "Beautiful location, spotlessly clean cottage with all the facilities you could need."

  Everything about our booking with sykes was seamlessly smooth & efficient. The attention to detail & service from the owners is second to none. Book with confidence & you won't be disappointed.

  Thank you so much for your lovely comments. Very much appreciated. Property Owner

  Reviewed by Gerald5.0★Jun 2022

• "Beautiful cottage in a lovely location, ideal for exploring the west of Cornwall."

  Spotlessly clean and a lovely relaxing environment to come back to each day. We thoroughly enjoyed our stay and would thoroughly recommend Chenalls Cottage.

  Thank you for your lovely comments. Very much appreciated. Property Owner

  Reviewed by Barry5.0★May 2022

• "Perfect holiday cottage."

  Even better than described.

  Reviewed by Nick5.0★Oct 2021

• "Home from home with everything you need, spotlessly clean."

  Credit to owners Shirley & Chris. Would definitely recommend (but don’t want too many people to know this hidden gem as would like to return). Excellent location to visit area. Recommend Wheal Dream restaurant for Sunday Lunch & evening meal.

  Reviewed by John5.0★Sep 2021

• "If I was to pick a fault it was the heating."

  It was on most of the time and made it far to warm in the morning, we was not sure how to turn it off. But that’s all.

  Thank you for your feedback. Disappointed that we failed to receive a full score because the cottage was too warm. We do like our guests to be warm and comfortable when they arrive at the cottage and we try to judge the weeks weather and set the heating accordingly. The Economy 7 storage heaters can be turned off from an electric switch next to the heater or, the output of heat can be turned down, or off from the top of the heater. We also leave our contact details at the cottage in case there are any questions or we are needed for anything at all. Such a shame you did not ring or message us, to ask that we turn the heating down or off for you. Property Owner

  Reviewed by Daniel4.7★Aug 2021

• "Beautiful old cottage with lovely modern kitchen and bathrooms."

  Everything you could possibly need has been thought of and provided. Pretty garden that the children loved playing in. Shirley and Chris were very helpful, coming round within minutes of us ringing and altering the position of the stair gate up for us. They were very Covid aware and everything in the cottage was extremely clean and sparklingly. Thank you Shirley and Chris for a fantastic week …and thank you for providing us with such amazing weather too !

  Reviewed by Maxine5.0★Jul 2021

• "Really gorgeous cottage with everything you could need Very nice owners ..."

  Really gorgeous cottage with everything you could need Very nice owners Great location for exploring the lizard with it’s beautiful coast Our 2nd stay and not our last

  Reviewed by Shaun4.7★Jul 2021

• "Chennals Cottage far exceeded our expectations!"

  Such a beautiful house which was spotlessly clean and the owners were so welcoming and helpful. We will definitely be back!

  Reviewed by Joanna5.0★Jun 2021

• "The cottage was lovely and set in beautiful surroundings."

  Shirley was extremely helpful and we can’t thank her enough.

  Reviewed by Theresa5.0★May 2021

• "Beautiful cottage as described owners very attentive & there when needed"

  Reviewed by Richard4.7★May 2021

• "Absolutely as described, a delightful cottage with everything we needed."

  We enjoyed a wonderful week here. Chenalls was beautifully presented with great attention paid to Covid-19 requirements, we felt very safe. We knew if we had any issues or needed help of any kind our thoughtful hosts Shirley and Chris would be available. Thank you for a most enjoyable stay, we look forward to a return one day.

  Reviewed by Nick5.0★Oct 2020

• "Extremely lovely cottage to stay in, very clean, comfortable and had everything that we needed for our stay."

  Central to all the places that we wanted to visit, would definitely stay again :)

  Reviewed by Michelle5.0★Sep 2020

• "Really lovely cottage did not want to leave cosy and traditional cottage but with a modern update."

  Great quality fixtures and fittings Perfect holiday cottage in a great location for south Cornwall Will definitely rebook next year Gorgeous coastline around the lizard There is slight road noise and that may bother some people who want a quiet location but only really noticeable in the garden Helston 10 mins away for everything you need

  Reviewed by Shaun5.0★Sep 2020

• "Absolutely perfect"

  Reviewed by David5.0★Sep 2020

• "Really enjoyed Chenalls Cottage - the facilities were excellent."

  Very central for visiting this area of Cornwall. The cottage was very comfortable.We have been with Sykes for a number of years and we do expect a certain standard if choosing a five star cottage. This did meet our expectations of that standard and would thoroughly recommend Chanells to everyone.Chris and and Shirley texted a number of times to see if all was ok. The welcome tray with Cornish treats was a nice touch. Thank you again Karen and Keith from Saddleworth.

  Reviewed by Karen4.7★Aug 2020

• "The house and garden was in great condition."

  It was very clean and tidy. The owners could not have been more helpful with our requests. In the current circumstances it felt like a lovely safe hideaway from the craziness. Thank you so much would definitely recommend and stay again.

  Reviewed by Emily4.7★Aug 2020

• "Great, comfortable home from home, despite COVID restrictions we felt safe here, was cleaned to an impeccable level."

  Great location for exploring south Cornwall

  Reviewed by Ian5.0★Jul 2020

• "The cottage was very warm and comfortable and well equipped."

  We met Shirley and Chris, the owners, who called in the day after our arrival and to say goodbye before we departed. The weather was very good during our holiday and we managed to visit all the National Trust properties in the area and also spent an afternoon down on the beach at Church Cove, Gunwalloe. We had Sunday Lunch at the New Yard Restaurant at Trelowarren and visited Henleys in Helston for their very good value "Steak Night". We also visited the Slice café twice at Shirley and Chris's Homestead Gardens and they invited us along to view their other letting property which we did. We were very impressed with the smaller apartment which would be good for a shorter break. Maybe next year!

  Reviewed by Linda5.0★Sep 2019

• "This cottage is fantastic and we would definitely go back there, it is situated in a great location too, obviously a car is essential to get around and there is plenty of parking at the cottage, it had everything you need there for a perfect stay!"

  Reviewed by Zoe5.0★Aug 2019

• "Great holiday in Cornwall and the cottage was perfect!"

  Was well equipped with everything we needed for a perfect family holiday! Would definitely recommend and would return again in the future!

  Reviewed by Laura5.0★Aug 2019

• "Our cottage was really fabulous, everything worked, everything was comfortable, warm and welcoming."

  We had a fabulous holiday and would definitely use Cornish Cottage holidays again. One peculiar experience was on Tuesday a gentlemen came into the garden un-announced, didn't say hello to my mother who was standing by the open back door, he continued to spray the garden with a chemical for a short period of time and then left. We hadn't been told we'd have any trades visit or maintain the cottage while we were staying so it was very disconcerting to have him arrive and do what he needed to do. When he left my mother couldn't sit on the garden for a some time as the smell of the chemicals that had been used were too strong. If trades do need to visit the house, it would be nice to have them there when guests are not there or guests should be made aware that a tradesman will be calling, when, why and for how long.

  Reviewed by Sarah5.0★Jul 2019

• "We had a great week staying in Chenalls Cottage."

  Shirley & Chris were great hosts, leaving us a couple of conish treats for our arrival. The cottage was very clean, comfortable and everything you would need for a memorable holiday.

  Reviewed by Richard5.0★Jun 2019

• "Cottage set in beautiful countryside, yet close enough to have days out without travelling to far if you wished too ."

  Reviewed by David5.0★May 2019

• "Beautiful home, very well laid out, high quality equipment and utensils."

  Everything we needed was there. We met the owner of the holiday home at the Slice, which she also owns. A very nice place to go and eat and within walking distance of her Holiday Home. Same high level attention to detail and lovely food. It is out of the way a little, a car is a definite requirement. There is no wifi and phone signal is not great (for using mobiles) Although this sounds like a moan, it isn’t. Just an observation for clarity. Would we book again? Yes, without a doubt.

  Reviewed by Shaun4.7★May 2019

• "Ideally situated for visiting beaches , gardens and children's entertainment, though a car is essential ."

  Our group , ages ranging from 3 years to 71 years , felt at home immediately on entering the house .

  Reviewed by Susan5.0★Jul 2018

• "Somewhat misleading to describe the property address as Porthleven."

  Helston would be more appropriate. It should also be made clear out that the property sits alongside the Redruth to Helston road. With windows open during the hot weather the traffic noise, if you are not used to it, is very disruptive. I left the holiday suffering from sleep deprivation. In all other respects, the property is faultless

  Reviewed by Mike4.7★Jun 2018

• "WIFI would have been a bonus as would little extras such as plastic tubs for taking on picnics etc."

  Reviewed by Hywel4.7★Jun 2018

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