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"We were both very pleased with the accommodation."
It was exactly as described. I have nothing negative to say. Everything was excellent. We would stay again and would definitely recommend it to others.
Thank you for the feedback Mike, we are so pleased you had such an amazing time staying with us!! We really do hope to be able to welcome you back to our beautiful resorts soon. Best wishes, The Guest Services Team
Property Owner
Reviewed by Mike5.0★Jul 2024
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"The property was excellent."
As someone who often cleans when I arrive I really didn’t have to here - it was immaculate, spotless and we really couldn’t find fault with it. The lodge was well equipped with everything you need for a break away and the view was beautiful. The grounds were well maintained and perfect for a little stroll in the morning - very quiet. The staff were also great and I was pleased to receive a courtesy call the day after arrival to check everything was ok
Thank you so much for leaving us your amazing feedback Eliza, I am absolutely delighted to hear how you loved staying with us at 11 Horizon View and that you enjoyed a wander through our beautiful and peaceful resort. Please hurry back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Eliza5.0★Jul 2024
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"Amazing holiday, this is our third visit to southern halt and won’t be our last"
We look forward to meeting you again next time Emma, thank you so much for loving Southern Halt as much as we do!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Emma5.0★Apr 2024
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"Wonderful cabin."
Felt really relaxed. Perfect distance from both coasts. Would 100% book again and recommend to friends and family
Thank you for your recommendation and your amazing feedback Matthew. I am so happy to hear that you enjoyed a peaceful and relaxing stay with us at 11 Horizon View and can't wait to see you again in the future.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Matthew4.7★Mar 2024
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"Absolute stunning scenery, the lodge is excellent, have revisited multiple times now, and will be going back again."
Would highly recommend to anyone!
Reviewed by Andrew5.0★Nov 2023
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"This is the most beautiful cottage I have ever been to."
Peaceful location and the view is amazing. I highly recommend it!
I am so very happy to hear that you had an amazing stay with us at 11 Horizon view and loved your lodge Eleni. Thank you for your recommendation, hopefully you'll be back again very soon to see us again.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Eleni4.7★Oct 2023
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"There were two reclining sun chairs one was held together with silver duct tape the had nuts and screws that had come very loose loose which we tightened up ourselves not acceptable and should of been inspected and addressed before our stay
This issue was reported at reception."
Thank you for your feedback Trevor, I am so sorry you encountered these problems at your lodge during your stay. Of course, these issues should have been dealt with prior to your holiday and I can only apologise for the stress you underwent. Please be assured that these have now been removed! I do hope that you still managed to enjoy your holiday and that you will return to stay with us again.
Sally, Guest Service, Charteroak
Property Owner
Reviewed by Trevor4.7★Sep 2023
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"The lodge was quite basic compared to other lodges we have stayed in"
I'm so sorry you were not completely satisfied with your lodge Kim, however I hope you will return and visit us again in the future.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Kim3.8★May 2023
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"Hi we have stayed at this property before, we travel regularly to Cornwall my mams hometown she is now 83 and actually lived on Havett Rd in the 40/50’s as a farm."
I had 3 lodges for my family 8,10 and 11. They were particularly clean and the decking dangerous for the little ones. There was a leak in the bathroom at 11 which looks like it had bern leaking for a long time by the colour of the wooden floor. We stay the same week every year not sure about next year now very disappointed Angela
Reviewed by Angela2.5★May 2023
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"The property was presented very well with fantastic views over the cornish countryside."
The lodge was clean and tidy with every amenity you could think of.
I am really happy to hear that you enjoyed your stay at 11 Horizon View and appreciated the beautiful views from your decking! I hope you will be back to visit us again in the very near future.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by John5.0★Apr 2023
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"Me and partner really enjoyed our stay and will be looking and coming again next year."
The view was absolutely incredible and would highly recommend.
Thank you so much for your wonderful feedback Sophie, we really do appreciate your time!
I am delighted to hear you loved your stay and will be returning to see us again soon.
I am very lucky to see the beautiful view you mentioned, every day from my office!
Sally
Guest Services, Charteroak
Property Owner
Reviewed by Sophie5.0★Dec 2022
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"We had a fantastic time at 11 Horizon View the lodge was the best we have ever stayed in and the view we had from the hot tub was something else."
We would highly recommend this lodge and hope to visit again sometime in the future.
Thank you for the excellent feedback, delighted to hear you had the best time ever and please do visit us again
Property Owner
Reviewed by Colin5.0★Oct 2022
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"This is our 4th time staying in either 10 or 11 Horizon View."
The reason for this is that they have the best views. We have loved our stay again, everything is just perfect and the weather was a bonus. We love the privacy of the Lodges with the clever landscaping between them. The gardens are perfectly maintained and it always looks neat. The Lodge has absolutely everything you would need and is a real home from home. The table lampshade in the second bedroom could do with being replaced as it is worn out but this is the only fault we could find. We will be back!
Thank you very much for your kind comments regarding 11 Horizon View and we are pleased that you enjoyed your stay. Reference your comment on the bedroom lampshade we confirm that all bedroom lampshades will shortly be replaced. We look forward to welcoming you back.
Property Owner
Mrs Elizabeth GowSep 2022
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"Beautiful views, very comfortable and spacious."
Great base for exploring and visiting those lovely cornish gems.
Thank you.
Property Owner
Mrs Charlotte StockerAug 2022
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"We had a lovely time at the lodge."
The location and facilities are both gorgeous. Our only point to raise is really for the owners’ attention, which is the overwhelming smell of damp in the main bathroom. Thank you for a lovely week.
Thank you for reporting the problem in the main bathroom. This will be investigated and rectified at the next change over date. We hope the problem it did not spoil your holiday.
Property Owner
Miss Alison HallJul 2022
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"The roads around the site had large pot holes."
Which we didn’t think was very good. This was our second time and thought it was a lot more expensive this year.
Mrs Tracy MurrayJun 2022
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"Such a lovely property with the nicest view!"
Was nice and quiet, really enjoyed
Thank you for the excellent review and glad you enjoyed your stay.
Property Owner
Miss Ella MorganDec 2021
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"Amazing place"
Mr Lyle WeirNov 2021
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