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"I think this is one of the best properties in Trebetheric for living space and position and views."
The boiler kept cutting out and needing reigniting. I reported it but I don’t think anyone attended or remedied the fault
Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future! Your comments regarding the boiler have been passed on to the team here at John Bray Cornish Holidays. We apologise for any inconvenience. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Adam4.7★Nov 2023
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"This property has a superb location but was not well cleaned and information was not accurate we asked before we went if there was a barbeque and told no but could bring one which we did but when we arrived found large gas barbeque."
Description bed sizes not correct bunk beds double - matters when have to provide own linen. A shame had to provide own linen and we had two weeks and had to have a change over which was inconvenient. Clearer information re refuse and recycling be welcome too.
Having said that the property was truly a home from home but in the most spectacular location and would definitely re book if can get a free slot!
John Bray know all the local properties in this area and are a pleasure to deal with such a shame they have handed over to Sykes who are clueless and too large.
Thank you for your comments, we apologise for the confusion about the BBQ.
Information books are going into all the properties with hopefully all the details needed for a pleasant stay.
I will look into the confusion with bed sizes and get it corrected.
I hope we can welcome you back again soon.
John Bray Cornish Holidays on behalf of the owner
Property Owner
Reviewed by Tessa2.2★Sep 2023
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"Inaccurate listing: the bottom bunk beds have changed size and are now small doubles but this was not on the online info."
We had to dash back to Atlantic Laundry to change the undersheets so they fitted. They were very nice about it.
Otherwise all perfect.
Reviewed by Anne-marie4.4★Aug 2023
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"Great"
Thank you so much for taking the time to share such wonderful feedback with us, we will make sure we share it with the owners.
We are so pleased you enjoyed your stay at Splits and we look forward to welcoming you back hopefully soon.
John Bray Cornish Holidays on behalf of the owner
Property Owner
Reviewed by Charles5.0★May 2023
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"Superb house, even better than expected"
Thank you for taking the time to leave feedback, we are so glad you enjoyed Splits and we do hope to welcome you back to North Cornwall again soon. John Brays on behalf of the Owners.
Property Owner
Reviewed by Mark5.0★Mar 2023
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"Perfect views from property."
Access road was difficult to drive on. Bedrooms needed sweeping, one bedroom had pair of socks under a bed and another a tennis ball. One bathroom had cobwebs and bath not clean. Outside chairs ound the table extremely comfortable.
Thank you for taking the time to give us some feedback on your stay at Splits. I'm sorry to hear about the cleaning issues you had during you say I will pass this on to our housekeeping team. We are glad you enjoyed your stay and we look forward to welcoming you back in the future. John Bray Cornish Holidays on behalf of the owners.
Property Owner
Reviewed by Bernadette4.4★Aug 2022
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"Cutlery and kitchen utensils need a refresh."
Thank you for your comments, we will investigate these for future reference and bookings. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Richard4.4★Aug 2022
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"We had a lovely holiday and enjoyed the quality of everything."
We did find that the tumble dryers didn't work particularly well and of course the main fridge in the kitchen didn't work nor did the ice maker. There were no batteries in the scale which was neither here nor there (just an observation)
I understand why the road is so terrible but I have to say, my car really struggled, which made "popping" to the shops a no-no but you have a very beautiful place and I wish it was mine.
Thank you x
Penny Anderson (for John Savory)
Thank you very much for your feedback on Splits, and that you enjoyed your holiday. We will be sure to look into all the issues you have mentioned regarding the property. We hope you return again soon!
Property Owner
Reviewed by John5.0★Jun 2022
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"We had a fabulous family holiday at Splits ,
it’s a real home from home and that view …."
Wow !
Prompt & good customer service from the local John Bray office when we had an minor problem with the property .
We Hope to return to Splits one day !
Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Splits and had the perfect base to explore the north Cornish coastline from!
Property Owner
Reviewed by Claire5.0★Jun 2022
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"A beautiful property that has everything you would need to cater for, and entertain in style, a large family group."
It was just the two of us so we didn’t get to use its full potential but we loved every minute. Beautiful views and always a changing scene at the mouth of the tidal estuary. Also perfectly situated for the sunsets. Ideally located between Daymer Bay and Polzeath, we had lots of walking options and then an unbelievable choice of settees and views when we got back home for a rest.
Thank you for this lovely feedback on your stay at Splits. We hope you return in the future!
Property Owner
Reviewed by Peter5.0★May 2022
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"We really enjoyed our stay at Splits."
The house exceeded expectations accommodating 8 adults & a child comfortably. The location is perfect with a short walk along the coastal path to Polzeath in one direction & Daymar Bay in the other. Fabulous sea views from numerous areas.
We will be back!
Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Splits and had the perfect base to explore the north Cornish coastline from. We look forward to your return!
Property Owner
Reviewed by Judith5.0★Apr 2022
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"This was the best holiday accommodation that I have ever stayed in that has enough fridge space, adequate to cater for the needs of 10 people."
The electric hand whisk, and cake tins came in very useful for making the birthday cake, and overall the catering equipment was first class!
The house is extremely homely, and as you know location is everything. We do hope to be back asap!
Thank you very much for your kind feedback on your stay at Splits. We are very happy to hear you enjoyed everything the property had to offer. We hope to welcome you back soon!
Property Owner
Reviewed by Barbara5.0★Mar 2022
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"The property was stunning- absolutely amazing!"
A very very special Christmas.
Re communication pre booking -we were slightly frustrated with the new Sykes connection- it made it much less personal - John bray have always been fantastic to deal with and maybe the personal touch needs a little attention.
Reviewed by Jeremy5.0★Dec 2021
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"House needs a salad spinner!"
!
Reviewed by Julia5.0★Aug 2021
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"We love Splits and always will!"
This year we had a top lunch at The Mariners and would definitely recommend it!
We also loved an impromptu and extremely windy walk from Rock back round to the house - we could hardly stand up on the edge of Bray Hill! Crazy!
Mrs. Kate WatchornMar 2020
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"Another fantastic week at Splits, we would stay all summer if we could."
Professor Jonathan ReesJul 2019
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"It is always a pleasure to holiday at 'Splits' - long may it continue!"
The views from the house are magnificent.
Mrs. Pamela JeffriesNov 2018
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