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"We had a really great stay at Epphaven - great location, modern and comfortable - we would stay again next year if the property was Sat-Sat - oh that and being able to use the EV charger!"
Thank you for taking the time to share your feedback with us. We are so happy to hear that you enjoyed all that Epphaven has to offer, and its surroundings. We hope to welcome you back again in the future - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Terri4.4★Oct 2024
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"We really enjoyed our stay so thank you very much."
It was perfect for the kids and babies alike with a short walk to the beach although our gym legs were put to use up that hills with kids and prams. Facilities were spot on and whilst we were worried about the noise from the pub it was minimal and only loud on one evening until 11 so no complaints.
Some minor points and shouldn’t detract from what is a lovely property.
- The property was pretty dusty so maybe a word with the cleaner.
- The single bed on the upstairs twin room might need replacing. It’s a bit of a back breaker.
Thank you again for letting us use your lovely property and I would certainly recommend it to anyone thinking of staying.
Thank you for taking the time to share your feedback with us. We are so very pleased that Epphaven suited you and your family's needs, and that you all enjoyed your stay. However, we are sorry to hear that you encountered some cleanliness and issues during your time there. Your feedback has been raised to our housekeeping team. Thank you for your suggestion on how to improve the property, all feedback is shared with the owner. We hope to welcome you back in the future - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Richard4.7★Sep 2024
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"We were very impressed with the cleanliness and furnishings."
The property was beautifully decorated and set up well with all kitchen items etc. Only minor complaint was that the property had only one hair dryer for the four bedrooms. It would be if there was one for each bedroom.
Thank you very much for the feedback. We’re really glad you enjoyed your stay and we take on board the suggestion about hairdryers, which is a good one.
Property Owner
Reviewed by Julie5.0★Jun 2024
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"Enjoyed our stay very much, lovely clean property."
Didn't enjoy the people coming over from the pub and smoking weed in the carpark. Would love it if the accepted 2 dogs
Reviewed by Julie3.8★Oct 2023
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"We DID NOT use the BBQ provided at Epphaven but read information that the grill should be cleaned after use and ashes removed."
The grill was dirty and ashes were inside, clearly from a previous holiday maker.
Would it be possible for the housekeeper to check this after each rental to ensure this is clean?
Thank you for your comments, This will be put to our housekeeping team to ensure it is checked.
John Bray Cornish Holidays on behalf of the owner
Property Owner
Reviewed by Kate3.4★Sep 2023
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"Great place 52 steps to nearest bar/restuarant."
Beach is great shallow and surfing school , only 2 min walk and plenty of other bard/ food to be found at the beach. House great bedrooms on seperate floors and three bathrooms so good privacy ideal stay
Thank you for taking the time to share your feedback with us. We are really pleased to hear that you enjoyed your stay, and that the property suited your needs - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Nigel5.0★Jun 2023
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"Perfect location, well equipped kitchen, comfy beds - brilliant break"
Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Gregory4.7★May 2023
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"This is our 3 rd visit to Epphaven."
We had such a lovely week, ideally placed for all the local amenities and within a quick walk down the hill to get to the beach and a quick walk up the hill to visit St Moritz and the Mowhay Cafe.
Once again Epphaven and Polzeath has been superb
Thank you for taking the time to leave a review, we are so glad you enjoyed your stay at Epphaven and we do hope to welcome you back to North Cornwall again soon. John Brays on behalf of the owners.
Property Owner
Reviewed by Amanda4.4★May 2023
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"The house was lovely but when we arrived, I remarked on the sunken arm of the sofa."
Didn’t think anything else about it as it was such an obvious fault. Since our return, we have been blamed for the fault ( which has now tainted our stay). Luckily, we took a picture on arrival (which would have a date stamp ) where you can clearly see the faulty sofa arm.
Thank you for taking the time to share your feedback with us. We apologise for the negative impact that this had on your holiday and for any inconvenience caused. Our guest's happiness is very important to us and we hope to welcome you back in the future, after rectifying this issue - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Catherine4.1★Apr 2023
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"Cutlery dirty, plates and bowls etc chipped and general cleanliness lets down this lovely property."
Would be handy to have the EV charger code also to save having to charge EV’s in Rock, why not just make it an optional charge at time of booking?
Overall nice property in a great location.
Thank you for your feedback, the few things you have mentioned we have passed on to the Housekeeping team, we hope that you were still able to enjoy your stay, we look forward to welcoming you back in the future. John Bray Cornish Holidays on behalf of the owners.
Property Owner
Reviewed by Tristan3.1★Oct 2022
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"Great position and beautiful home, beds were really comfy as was the spacious ..."
Great position and beautiful home, beds were really comfy as was the spacious living area really well appointed kitchen and great showers
We will be back again
Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Epphaven and had the perfect base to explore the north Cornish coastline from! we hope to invite you back to North Cornwall very soon.
John Bray on behalf of the owner.
Property Owner
Reviewed by Ian4.4★Oct 2022
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"Perfect holiday property in a perfect location!"
Epphaven was the perfect place to stay for our week away. It was spacious, comfortable and very well equipped.
The location couldn’t have been better for getting out to the local beaches of Polzeath, Daymar and Rock. Our Doberman, Teddy also had a fantastic time. Thank you
Thank you for your feedback, we are delighted you enjoyed your stay and that you had an amazing time at the beaches and we look forward to welcoming you back in the future. John Bray Cornish Holidays on behalf of the owners.
Property Owner
Reviewed by Julie5.0★Sep 2022
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"This is the second time we have rented this property, it’s perfectly placed ..."
This is the second time we have rented this property, it’s perfectly placed for the beach and local shops
The surrounding area is stunningly beautiful, we have been visiting polzeath for 20 years and whilst the village has changed considerably it is still our preferred destination in Cornwall
Thank you for your feedback! We're glad you returned and had the chance to make the most of the local amenities! We hope we can invite you back to Epphaven for a third time! - John Bray Cornish Holidays.
Property Owner
Reviewed by Amanda5.0★May 2022
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"Epphaven is beautifully furnished, clean and spacious, in a great location."
Our thanks to the owners for accommodating us all and our dog, Lili. We all enjoyed a lovely weekend in your lovely home. So nicely presented and stocked with everything you will need. The only thing we would have liked would be an extra hour on the morning of departure, but we understand that things need to be turned around.
Thank you so much for your kind words. It's great to hear that you and Lili had such a fabulous stay at Epphaven. We hope we can invite you back in the future! - John Bray Cornish Holidays.
Property Owner
Reviewed by Becky5.0★Apr 2022
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