Watermill

27 Customer Reviews

• "This beautiful cottage is full of charm and detail."

  It's well equipped, with some lovely welcome touches from the hosts. Our host was easily contactable and made it clear that should any issues arrive they were there to help. Being a period stone cottage I'd suggest bringing an extra layer for the evening and slippers for the stone floor. It is down a single track lane, but you soon realise that most of Cornwall is down similar lanes, so you get used to driving down them! We loved the cottage as a comfortable and characterful base for our family holiday to Cornwall, with good access to several North Cornwall attractions such as Polzeath, Padstow, Eden Project & the Camel Trail.

  Reviewed by Maggie5.0★Aug 2024

• "Enough space."

  Lots of hot water. Nice size fridge for 7 people! Nice kitchen! Also a proper Cornish cream tea awaited us!

  Thanks Lara - so pleased you had a good week and enjoyed the goodies. Best wishes for the future. Property Owner

  Reviewed by Lara4.7★Jul 2024

• "Stayed in many cottages through the years and never been at one that doesn’t provide milk."

  Even if it’s just a small jug enough for a coffee in the morning. After a 7 hr drive arriving at 10pm to then have to go back out and drive another 20 mins was disappointing. Reviews of the cottage mention the ‘welcome pack’ which we didn’t seem to get. The cottage felt like it hadn’t been used in a while. Lots of webs, spiders and insects. Appreciate its an old mill in a valley, but just didn’t feel that clean. We moved one of the dinning room chairs and a huge clump of black dog hair was under the chair. The main concern (which was mentioned to owners twice) was the leaking shower that ran into the path of the electricity box. Pretty dangerous in my opinion. When mentioning we was told it was how the shower screen was placed while showering. I’m sorry, but in a property that has members of the public staying in it, I think this is very dangerous and should be looked at immediately! We did what they suggested and made no difference We had a nice stay, but wouldn’t return I’m afraid.

  Reviewed by Liz2.5★Jul 2024

• "This place was amazing some nice walks around it, very peaceful and relaxing plus the nature around it was great."

  Hi Scott So lovely to read that you had a good time, it's always refreshing to hear when our guests have had a good time. Wishing you the very best Dee Property Owner

  Reviewed by Scott4.7★May 2024

• "Beautyful Interieured Cottage ."

  Lovley landscape.

  Reviewed by Barbara5.0★May 2024

• "Beautiful location , very convenient and enjoyed our stay very much."

  Reviewed by Leigh4.4★Apr 2024

• "We had a nice stay at water mill cottage."

  Owners were very available and helpful, and replaced the broken washing machine in 24 hours. Cottage was clean and well equipped and cosy. If you want a peaceful quiet getaway then this is ideal. The wifi was very slow and caused a few issues for us to book things from the cottage (it did work but it took me an hour to book tickets for the Eden project).While the cottage was great, and we have no complaints at all it’s worth nothing that water mill cottage is at the bottom of a 20% gradient hill. While the locals don’t think twice about it (it’s Cornwall after all) it can be a challenge if you own an older car or are an anxious driver. Just something we felt potential visitors should know before booking. Very close to the river which is lovely as you can hear it from the cottage.

  Hi Jennifer Thank you for taking the time to write your review, we were sorry that you had some issues with the lane, it is a very quiet lane and in all the time we lived in the valley it was very rare that we met anyone coming the other way, We do however mention that the cottage is down a country lane. We can understand your comments if you are not familiar with Cornish lanes. We are not sure about the WIFI as we have not had issue before, we have re-booted the router and it seems to be working fine now. Overall, we were happy to receive your text message at the end of your stay to tell us that you had a wonderful time. Property Owner

  Reviewed by Jennifer3.8★Apr 2024

• "We had a lovely stay at the water mill cottage Had everything we needed in the ..."

  We had a lovely stay at the water mill cottage Had everything we needed in the cottage Very peaceful location perfect getaway

  Reviewed by David4.4★Oct 2023

• "We had a great stay at watermill."

  Lovely cottage and lovely area. Dee and robin were great and very helpful with suggestions of days out. We will definitely return. Ps, thanks for Boe and Olly's treats, they were spoilt!

  Thank you so much for your kind words - we would love to see you all again, treats will be ready whenever you are ! See you soon Best wishes Dee Property Owner

  Reviewed by Ellie5.0★Aug 2023

• "We had such a lovely stay at Watermill, the cottage was was just delightful and made for a very comfortable stay."

  There were 7 of us in total, 4 adults and 3 children and there was more then enough space for us not to feel on top of each other. The real charm for us though were Robin and Dee themselves, from the very informative email before our stay to their lovely welcome when we got there. It’s very clear they really care for all that stay in their cottage have a very pleasant vacation. When we arrived we had a host of goodies waiting for us which was such a kind and lovely guesture especially after a 6hour drive (with stops). We can’t thank you both enough and hope to book again next time we venture down to Cornwall (if you’ll have us of course ha-ha!).

  Hi Maria Wow what a lovely review - we are humbled ! It was a total pleasure hosting your lovely family, we only wish the weather had been a little better for you but we are so pleased that you are considering a return. You will be most welcome. Look forward to welcoming you back again soon Best wishes Dee Property Owner

  Reviewed by Maria5.0★Jul 2023

• "Gorgeous exposed stone brick work property, beautifully maintained keeping all the original features included log burner, Had trouble getting it to go and stay going, but likely to be us as never used one before."

  Property will catered for including all items needed for a lovely week away in Cornwall. Power points are few due to type of property only a small issue. Hosts, Dee and Robin were wonderful, very attentive and the advanced information highlighting keys focal points, areas /places to try and eat were very helpful and much appreciated. Overall beautiful property, so glad I picked it and would return if staying in this area again

  Reviewed by Richard5.0★Apr 2023

• "This is a lovely cottage nestled in a valley."

  The beds were comfortable and the bedrooms spacious. The downstairs bedroom was a bit cold but we went at the beginning of April when it is cold. The overall cleanliness of the place was good, it was just highly little things like around the taps, the grouting in certain parts in the bathrooms could do with a scrub. These small details would not stop us going back again in the future, especially to use the log burner in the front room which have off a tremendous amount of heat and warms up the rooms beautifully. The kitchen is small but has all the equipment needed to cook with. Either direction from the cottage are steep hills to get out and explore Cornwall.

  Thank you for your feedback, I am so pleased that in the main you enjoyed your stay. Sorry to hear your parents were cold in the ground floor bedroom, we have additional heaters under the stairs and also in the wardrobe if you need an additional boost. We did check that you had all you needed and your reply via email was "You have a lovely cottage, we are so comfy here!" so we were unaware that there were any issues. It's always sad to read that guests were not 100% satisfied and cannot retrospectively put things right but we are pleased you would return. Property Owner

  Reviewed by Amanda4.1★Apr 2023

• "Great accommodation; very comfortable; really friendly helpful owners."

  Thank you for your kind words, we do hope to see you again in the future. I will have the treats ready for Frank Property Owner

  Reviewed by Angela5.0★Jan 2023

• "Lovely maintained property with plenty of space."

  Peaceful location.

  Hi Sarah Thank you for your kind review, we would love to hear more about your score on the accuracy of the listing so we can rectify it if there is something that is not quite right in the advertisement. We do try hard to get 100% reviews and so It's disappointing to lose points on a review if it is something that we could have rectified. It was a pleasure hosting you and I do hope you will consider us again in the future. Property Owner

  Reviewed by Sarah4.7★Jan 2023

• "Am amazing cottage, set in a beautiful location it had everything we needed, the beds were comfortable, it was clean, wi-fi was great and we had a lovely welcome hamper from the owners with scones and jam, even the dogs got a treat, I'd definitely go back."

  Thank you for such a lovely review, it has been a pleasure hosting you and thank you for leaving the cottage so nice and clean - we barely knew you had been there. It is alway good to hear good things when the weather had not been kind. We look forward to welcoming you back. Property Owner

  Reviewed by Stuart5.0★Oct 2022

• "Lovely stay in this beautiful cottage with lots of charactor."

  Would definitely consider stopping here again in future.

  Reviewed by Ryan5.0★Oct 2022

• "The cottage was beautiful and every comfort was catered for."

  On our arrival we were welcomed and the owner was very helpful with parking while unloading. Our welcome pack was very generous. However we realised that being in our 70's and 80's we will need a more practical place in the future and with easier access. But all credit to the owners.

  Hi Anne Thank you for your feedback - it really was a pleasure meeting you all. We were disappointed to read your scores as we made a point of checking all was satisfactory and your reply was " we love your charming cottage". I am sure that had we known that something was not quite right we could have addressed it for you, it's not easy to address retrospectively. We were unclear what you meant with regard to easier access unless you mean the country lane leading to the property, if so, we did mention this in an email prior to arrival and gave you a tip of how to get to the cottage and the best way to avoid too many lanes, as we did on your arrival day too so you could notify the rest of your party. Cornwall is however, renowned for them as you know. Our cottage is booked many times with older age groups due to the ground floor facilities and we have not had issues so far. I do hope that you find something that matches your needs in the future and that you continue to enjoy holidays to this beautiful part of the country Property Owner

  Reviewed by Anne4.4★Oct 2022

• "The hosts Robin & Dee, and their dog Milo, were so friendly, and welcoming."

  Nothing was too much trouble, and were so helpful. The cottage was stunning, decor very suited to the property, but very cosy and comfortable. Not 1 thing we didn't like, and will be coming back again, and recommending to friends and family, and have done so already. Log burner cosy, bathrooms great, beds all comfortable, and our dog settled in straight away. Good parking , very peaceful, and lovely little walks, had a fantastic week. Thanks Dee & Robin xxx

  Reviewed by Sharon5.0★Jul 2022

• "We spent a fantastic week at the Watermill."

  Dee and Robin live next door and are available to answer any questions (or in our case loan us a pump!) and offer suggestions but are otherwise discrete and unobtrusive. The cottage is really lovely with tiled floors and stone walls with an enclosed garden that our dogs loved. There's a beautiful little stream down the lane and the dogs very much enjoyed this. The location is perfect with so many beautiful beaches nearby. We had a lovely welcome basket with biscuits, scones, jam ea, coffee and dog treats, which was really thoughtful. There was also bacon, eggs, milk and clotted cream in the fridge It's only a little thing but it's always lovely to have hand soap, loo roll, washing up liquid and dishwasher tabs provided too. Thank you Dee and Robin for a wonderful week. Ed, Helen, Oli and Tallulah

  Thank you so much for taking the time to write a review, it was an absolute pleasure to host you all and meet your lovely family and the pooches. We do hope that you will come back and see us one day. Thank you for leaving the sunshine when you left and for keeping the cottage so nicely too . Property Owner

  Reviewed by Helen5.0★Jul 2022

• "This is definitely a lovely place to stay."

  We arrived and felt at home right away. A welcoming package, a first load of wood and the bare necessities were provided by the friendly hosts and we were greeted in person. The cottage was well equipped and very clean. It's a great starting point for many of the attractions in the area (recommendations were provided by the hosts) and you quickly get used to the narrow roads. If you only want to go to beaches it's probably not the best home base, but if you want to see more than sand and sea the location is perfect. This said, we were at various beaches nearly every day, anyway, the 20 to 45 min. drive was always worth it. All in all a perfect 10/10 from us.

  HI Sam Thank you so much for the glowing review, it was an absolute pleasure hosting you all. We hope to see you again in the future. Property Owner

  Reviewed by Samuel5.0★Jun 2022

• "We had a wonderful break at Watermill cottage."

  Lovely rural location. Cosy warm cottage, comfy beds, well equipped kitchen. Loved the dogopoly board game!! Highly recommend the local pub for Sunday carvery after Dee suggested! Hope to return again.

  Hi Debbie, Thank you so much for your lovely review, it was short and sweet but very much hope to see you all again. Property Owner

  Reviewed by Deborah5.0★Jan 2022

• "Dee & Robin you made our Christmas!"

  ! You had thought of everything and more my children were made up with the decorations. Your welcome hamper went down a treat. Fantastic communication via email from the start with lots on info your cottage was warm and welcoming even with our late arrival. If your looking for out of town break this cottage this is for you. We look forward to seeing you again best wishes Marc & Samantha & children + smithy.

  Thank you so much for such a lovely review - It was a pleasure hosting you and knowing that you enjoyed your Christmas with us. Look forward to seeing you again. Property Owner

  Reviewed by Marc5.0★Dec 2021

• "A real 'away from it all location' Great communication with owners and welcome pack was a nice and tasty touch."

  If you are not used to dog friendly places its worth noting you will notice they have visited the property before you.

  Thank you for you feedback. It was disappointing to read your feedback as it is hard to fix things retrospectively. During your stay we had several conversations in person and via email and you have always confirmed everything was perfect; if you had informed us of any issue we would have acted immediately. The guests who stayed in the property before you had dogs and unfortunately, it rained every day, but we were thorough with our cleaning and luckily the floors are flag and the dogs slept in their own beds which had been removed. We checked the cottage thoroughly but I can only assume that as non-dog owners you may have picked up on something we missed. We strive to achieve 100% feedback from all our guests or to be given the opportunity to put any issues right during their stay. Property Owner

  Reviewed by Paul4.1★Oct 2021

• "Really great, good service, only wish they could have confirmed sun not rain throughout the week."

  lol

  Thanks for the review Stephen - so pleased to read you enjoyed it despite the weather. Look forward to seeing you again. Property Owner

  Reviewed by Stephen5.0★Sep 2021

• "Fantastic house, owners are extremely lovely and helpful."

  Clean and tidy, in a rural location so wonderful to be so close to nature. Would recommend for a great escape

  Reviewed by Kerry5.0★Sep 2021

• "This cottage is spectacular."

  The location is amazing, listening to the stream outside very restful. Everything we could have wanted and even the WiFi worked well down in the valley. Robin, Dee and Milo were very welcoming and thanks to them for the welcome goodies, we and our dogs enjoyed them all. Had a fantastic time thank you.

  Reviewed by Tamara5.0★Jul 2021

• "Watermill cottage was superb!"

  A lovely location by the river surrounded by farmland , animals, wildlife supremely peaceful and some amazing walks. Our hosts Dee, Robin and Milo were fantastic could not do enough for us and the cottage was super clean, cosy and well resourced. We loved spending days walking the beautiful surrounding area and cosy nights in by the log burner. A very modern kitchen and bathroom plus very comfortable bedding and sofas, and lovely garden ; perfect for relaxing after long rambles. Very central location, good for both coastal trips to Padstow and Port Isaac plus some beautiful local woods, farms and moors to explore. Dee went above and beyond to help (even assisting me in getting an appointment at a hair salon) and assisting with helping us find future accomodation . Hospitality at its best and a magical property! Would highly recommend!!

  Reviewed by Toni5.0★Apr 2021

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