1 Queensway Gardens

9 Customer Reviews

• "The location worked well for us, 10 minute walk from the train station and down the hill to Copperhouse Pool and shops."

  Most of the facilities/equipment were fine. Like other Reviewers we'd have appreciated an additional comfy seat in the lounge. Also an occasional table for the settee area. Main concern was the dangerous toilet seats! All three were loose and slid side to side. Your Cleaner MUST have known about this so it was totally irresponsible to allow guests in to use the property with them like that, resulting in a finger injury to my right hand, and lucky you that no more serious injuries resulted, especially with an 80 year old in our party. To your credit, the seats were rectified the following day, but only after the stress of my having to contact you, through your emergency number....and an email. It is also a fact that by the time guests have occupied the properties you manage, often on a Friday, and discovered problems, your office is closed....for the weekend! It was a nice touch to find various spices & condiments in the kitchen cupboard & the makings for a cream tea. Nice.

  Hi, Many thanks for the feedback and apologies for the unfortunate accident, rest assured this has been fedback to the housekeeping team as well so this would be looked at in future cleans. Regarding seating it has now been added in my recent visit to the property along with garden furniture for 4. A few more little things are planned over the winter to maintain and refresh the property. Again apologies for not being able to keep as close monitoring to the property as I wish because I'm hours away but please be assured like your experience the emergency team are on hand if any things need fixing. Property Owner

  Reviewed by Philip3.1★Sep 2024

• "The property is well placed to explore this part of Cornwall It was very clean inside with ample amounts of toilet rolls and towels provided but sadly a large amount of dog poo had to be picked up from the garden The scones and tea bags were a lovely touch The living room would benefit from another armchair and a bistro set on the patio would be lovely as the garden is very private All in all a good stay !"

  thanks for your feedback, I'll make sure the response is passed onto the maintainence team about the dog poo. Unfortunately I would imagine that's from other guest's pets and it should've been cleaned up by the pet owners although I would make this aware to the maintainence people. More seating and garden furniture are in the plans to be added over this coming winter so we look forward to your return next time! Property Owner

  Reviewed by Jackie3.1★Aug 2024

• "The holiday property was clean, practical and in a good location for exploring Cornwall."

  It could be improved with a rug and coffee table in the lounge area and a few pictures on the walls. The garden was a little unkept and would benefit from a few plants. However, overall it suited our needs very well. The milk, tea and Cornish Fairings were much appreciated.

  Reviewed by June4.7★Aug 2024

• "Property was located in a very convenient position for all pubs and shops, leas than an 8 minute walk."

  Also very convenient short walk to railway station. House was very clean on entry, beds very comfy. Good showers in bathrooms. House was pretty well equipped but would benefit from a washing line in garden. Description stated garden furniture but only 2 foldaway camping chairs. Has full size dishwashers but more needed as need to put dishwasher on half full. Also a coffee table/ side table would be beneficial. Tea, coffee, biscuits,milk dishwashers tablets, tea towels etc were good. Would have preferred a blind on kitchen window for added privacy. All in all a good property in an excellent position.

  Hi Alison, Many thanks for your feedback! I'm glad that you had a comfy stay at ours. Apologies for the lack of bits that you mentioned in the feedback. I've got plans to add some more bits to the property over this winter, which would definitely include more garden furnitures and some more indoor seating, the blind for the kitchen window is also on the list to be done as well. I hope it was still a good experience and look forward to you staying with us again in the future! Property Owner

  Reviewed by Alison4.1★Jun 2024

• "The cleanliness of the cottage was amazing."

  May I suggest a few additions that would have made our stay just a little bit more special and easier after a long day visiting the surrounding areas. Garden furniture for sitting outside to enjoy breakfast in the sun at the end of the day. More cutlery. Extra knives for buttering bread for example. A better setup of furniture in the living room maybe an easy chair so four adults could have sat comfortably chatting about the days adventures. Small things, but these things do make a difference to staying in cottage. Having said all that, with these few changes, we would have no problem recommending this cottage.

  Hi Chirs! Thanks for your feedback! The extra seating and a few other bits are on the list to be done over this coming winter, I agree with your saying that it's the little things that makes a difference after a great day. Love the little recommendations from you and I hope you will come back to stay with us in the coming years! Property Owner

  Reviewed by Chris4.4★Jun 2024

• "Good location near to train station,comfortable beds and clean throughout and ..."

  Good location near to train station,comfortable beds and clean throughout and only small criticism I can say is property only has a sofa and could benefit from an armchair and a table and chairs for the garden

  Reviewed by Antony4.7★Jun 2024

• "Fantastic place to stay."

  Reviewed by Lorraine5.0★May 2024

• "Clean and very comfortable."

  Good price. Quiet area.Just what we were looking for. Would recommend it to friends. Thinking of coming back next year.

  Hi Janet, Many thanks for your kind review. I'm very glad that you've enjoyed the lovely area and please do come back as I'm sure theres never enough time to explore all the exciting things Cornwall has to offer! Property Owner

  Reviewed by Steven4.7★Apr 2024

• "Very nice and clean cottage."

  Everything is high standard. I highly recommend this property.

  Hi Sharmina, lovely to hear that you enjoyed your stay. Hope you've had a great time in Cornwall and would be back for more of this magical part of UK. Property Owner

  Reviewed by Sharmina5.0★Jul 2023

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