64 Waterside

30 Customer Reviews

• "This holiday property was superb."

  Very clean and comfortable. Ideal for a family or those who just want to get away from the hustle and bustle of life.

  Thank you for your lovely comments. We appreciate that and hope to see you again in the lodge. Property Owner

  Reviewed by Leslie5.0★Sep 2024

• "Although I have mentioned this before, the paving slabs outside the rear doors are still dangerous."

  My wife nearly falling over ! Apart from the obvious bad condition of the outside we do enjoy our stays there every time we visit

  Reviewed by Norman3.4★Aug 2024

• "Clean, well equipped and comfortable furnishings."

  WiFi accessibility needs updating in the welcome folder.

  Reviewed by Atta-ur3.8★Jul 2024

• "Nice cottage but could do with a deep clean."

  Also out side needs some t idling up it is such a shame to let this cottage deteriorate as it could be made lovely.

  Reviewed by Geoffrey3.8★Jun 2024

• "A very pleasant stay at 64 Riverside, which is very comfortably furnished and kitted out."

  However, two important points; 1, the instructions for wifi are contradictory, saying you must go on line to register but how can you do that if you can't get on the web. The other instructions without registering did not work. 2. The carpet in the lounge and two bedrooms were contaminated with bird(?) faeces which should have been reported and cleaned prior to our arrival. Can supply photos taken on arrival.

  Reviewed by Ken3.1★May 2024

• "This is a clean, roomy, and comfortable lodge."

  I have stayed here many times and will again this September. It is somewhat let down by details. I was there last week, cool evenings so had the heating on. But several rads need bleeding ( cold at the top ) which good indicate a leak. Several bulbs always need replacing. The bath in the master bedroom was not working, so could not be used. Outside, the wood needs urgent work, The patio is dangerously unsafe. If all these problems could be sorted I would rate it 4 or 5 star. I am not sure whether the cleaners should pass on the problems to the owners or some more thorough regular check should be made. One final point during our stay in April, we were disturbed for a few days by nesting birds in the loft. Renters should be made aware of this problem during the nesting season.

  Reviewed by Norman3.8★Apr 2024

• "Fantastic property for 6 adults to share, with full sized single beds and en-suites / bathroom for each room."

  Shame the jacuzzi bath is not working (no plug operational) but all showers fantastic with great water pressure. Kitchen well provided for with plenty of crockery for 6 people self catering, but would have appreciated more tea spoons. We were unable to find the Wi-Fi on the network, it never came up even when searching. Didn’t spoil our stay as we had good connection through our phone provider. Overall a great property. Just looks a little tired from the outside as it could do with some wood stain.

  Reviewed by Lesley4.4★Apr 2024

• "On the positive side the accommodation was well equipped and comfortable."

  The position of the bungalow on the site was very quiet. However, we were woken by rats squeaking and running around in the roof space. Our big disappointment was that there was no WIFI connection despite being listed as provided in the bungalow so we had to resort to using our phones' data at great cost. We were not provided with the owners' contact details and though we requested for Sykes to help they did not get back to us. There was patchy internet in the clubhouse but as it was not a secured network and most websites would not respond. The swimming pool and changing rooms have been refurbished and were superb but the rest of the clubhouse was deserted and some of the staff looked bored and could not even raise a smile. Not a good atmosphere!

  Reviewed by Carol3.8★Sep 2023

• "Our second stay at 64."

  Superb bungalow very clean . The shower problem was fixed very quickly. Will be contacting Sykes to book next year ! We had a lodge on the site for many years and so am familiar with the site and it's great position in Cornwall

  Reviewed by Norman4.1★Sep 2023

• "Was a really nice place to stay clean tidy my children loved the jacuzzi would highly recommended it to anyone"

  Reviewed by Keith5.0★Aug 2023

• "For a late booking it proved spacious for 6 people although 1 bedroom really small for adults, but kitchen well equipped, dining area and lounge comfortable for our group."

  Reviewed by Susan4.7★Jul 2023

• "I have put in a complaint re maintenance of the property."

  The bath tap in the main ensuite, broken..luckily it was myself who nearly got scalded as I couldn't switch the hot off. There are birds nesting in the eves making a racket at night and in the morning. The ash tray in the garden had not been emptied. Rats outside which is ok until I saw the kitchen waste pipe has a hole in it. The dining room chairs needed tightening, they are wobbly. Shower riser in main bathroom broken. I will not ask you to publish this unless I do not hear that repairs have been made. Internally everything else was perfect, looked great and the resort was good too . There is limited facilities for those with limited mobility and a few grabs rails would be a great addition to this property.

  Reviewed by Julie3.8★Jun 2023

• "We felt this was an amazing place to stay."

  The kids really enjoyed the jacuzzi, it was really spacious, comfortable, clean and quiet, everything we wanted to relax for a few days. The property was very well equipped with everything and more that we needed. I will definitely recommend to others and would love to book it again in the future as it was very close to my family who lives close by. Thank you so much.

  Thank you very much for your comments. We are so pleased that you have had a lovely time in our lodge. We are glad that you are recommending to others. Thank you again and hope to have you again in our lodge. Property Owner

  Reviewed by Sammantha5.0★Apr 2023

• "Positives. Nice views, central to places of interest."

  Well laid out, nice to have three bathrooms. Negatives. Wifi oh dear, very poor. We had to put utensils, cutlery, plates and dishes through 3 dishwasher cycles, horrible to see dried food. Our week was disturbed by very nosey guests.

  Thank you very much for your feedback. I am sorry you had problem with the dishwasher. we had a talk with our cleaner and she is going to run the dishwasher on a cycle with dishwasher cleaner to clean the filter. I hope next time you go to the lodge 64 in waerside you are going to have a lovely time and enjoy it fully. Property Owner

  Reviewed by Paul3.1★Oct 2022

• "Enjoyed the stay."

  Did have trouble with lock on front door. Obviously the outside needs a little TLC. But would still return to the lodge.

  Thank you for your feedback. We dont know what was the problem with the lock. this was checked and it is fine. Regarding the outside you were absolutly wright t. We are informed that The outside of the lodge is painted and the patio has improved. Property Owner

  Reviewed by Norman3.8★Jun 2022

• "Outside in need of a face lift ie painting ,patio and table and chairs facilities not available."

  Thank you for your feedback. I am sorry to hear that you were not able to locate the picnic table that is available on the patio. The picnic table that is shown in the property photos is available for use. We hope you enjoyed your stay at 64 Waterside. Property Owner

  Reviewed by Geoffrey4.1★Mar 2022

• "Couldn’t fault the property had everything we needed and clean and tidy only big problem for us was everything on the site was closed which we weren’t informed before hand as we wouldn’t have traveled 439 miles to have nothing on site."

  This holiday was transferred from last year due to the pandemic and we even got charged another £60 to transfer it so wish we’d just got our money back. Just been told on trip advisor that the company is in administration which we definitely weren’t told about.

  Thank you for your feedback. I am sorry that you had this problem. We have told Sykes that the pool ,restaurant and jim are not avalable at the moment but for some reason you were not informd. a new company has bought the place and things are improving. the bar and jim are open now, the restaurant is going to be open on the first of July and the pool will be open in mid July. Property Owner

  Reviewed by Keith3.1★Oct 2021

• "The complex where we stayed it was advertised there was a pool shop restaurant this was not the case."

  All closed and shut up. This should not be advertised on the listing

  Reviewed by Joanna3.1★Sep 2021

• "Happy with the accommodation not happy with the inconsiderate neighbors who ..."

  Happy with the accommodation not happy with the inconsiderate neighbors who played music late into the night most nights of the stay

  Reviewed by David4.1★Aug 2021

• "Cleaning not conducted to a high standard."

  Broken tap in bathroom, leaking radiator in another bathroom. Spa bath didn’t work. Overall needs some attention to external presentation and interior decor. Vacuum cleaner was ineffective and had previous “repair” held together with brown packaging tape.

  Thank you for your feedback. I am sorry you found these problems in the lodge. We were told by the cleaner and they were sorted out soon after you left.I am sorry that I did not see your feedback straight away to respond. Hope you visit lodge 64 again and have a better experience. Property Owner

  Reviewed by Brian1.9★Aug 2021

• "Advertises food vendors in site not available every thing else to very high standard"

  Thank you for your feedback. I am sorry but the shop was temporarily close. Property Owner

  Reviewed by Sandra4.4★Jun 2021

• "All very good it does what it says the property is is perfect position for sight seeing if you want excitement or peaceful time it’s all their or round abouts."

  Would book again even same property. It does need small amount of maintenance to be 100% before it causes problems. If you look hard you will find many problems but not enough to spoil your stay.

  Thank you for your feedback.Iam sorry I did not see your comment at the time. As you may know the site was for sale and no attention was payed to the lodges. Now a new company bought the place and things are improving. The lodge is going to be painted and the patio is beeng replaced soon. I hope you visit lodge 64 again and have a lovely holiday. Property Owner

  Reviewed by Alastair4.4★Jun 2021

• "Excellent location for visiting Cornwall."

  Lovely Home from Home comfort

  Thak you for your lovely feedback.I am sorry I missed your comment at the time. Hope you visit the lodge again as a new company has bought the site and therefor the bar,restaurant and jim are open now and the pool will be open in mid July. Thank you again for your feedback. Property Owner

  Reviewed by Geoffrey4.7★Jun 2021

• "Very nice property but does need some TLC."

  Sykes were great, we contacted as heating does not work despite reading instructions plus previous guests had same problem and Internet code is wrong. Sykes got back to us straight away but with one day to go the owner contacted us. A little to late. Window seals are coming away, windows do not shut properly , leaky radiators. Etc. Would book with Sykes but not return to property

  Reviewed by Ian3.4★May 2021

• "Well equipped lodge, home from home comfort, lovely comfortable beds , facilities like segways , footgolf and the escape room on your doorstep."

  Well positioned to see tourist sights of Cornwall. It would be nice to see someone take over the clubhouse facilities again like the restaurant and swimming pool. The only thing I would improve on is the television in the lounge as the channels were limited , and a smart tv was advertised , we had a lovely holiday, packed a lot into our 5 days and saw a lot of Cornwall!

  Reviewed by Dolores5.0★Oct 2020

• "The lodge at Waterside was lovely, comfortable and met all our requirements with lovely views over the fields."

  The disappointment with the development was the fact that the main building with the bar, restaurant, gym and swimming pool was closed which was one of the reasons we booked the lodge in the first place as both ourselves and our kids were looking forward to using the facilities. Upon investigating as it made no sense being closed due to Covid as the signs in the window stated, it appears it has not been open since June and the company have gone into voluntary liquidation. We feel that this Information should have been passed onto us before we arrived avoidIng the disappointment we all felt. I hope this information is useful and can be conveyed to others about to visit Waterside. Regards Steve

  Reviewed by Stephen3.1★Aug 2020

• "The lodge was spotlessly clean and very comfortable."

  It was a great bonus having 3 bathrooms, including a fantastic jacuzzi bath. The site was very quiet. I would recommend using the segways, escape room and footgolf on the resort.

  Reviewed by Maxine5.0★Aug 2020

• "Great accommodation."

  Nice extra touches on arrival were very well received. Given it was February, the lodge was always warm and welcoming. Very well equipped kitchen. The club house and Spa were also well appointed and gave an additional element to the holiday. Only minor downside was the quality of the internet whilst on the lodge itself.

  Reviewed by Chris4.7★Feb 2020

• "Easy access on arrival."

  Beautifully furnished, clean & comfortable lodge. On site facilities enjoyed by adults & grandsons alike. Lovely little restaurant, good menu & food. Grandsons especially liked the Segway, tennis courts and pool. Although we live only half hour away it was nice to revisit local attractions like Cardinham Woods and Tintagel. So glad we came.

  Reviewed by Kathleen5.0★Oct 2019

• "This is a lovely well equipped property on a nice quiet holiday park with good facilities including fishing and swimming on site, the property was lovely and warm very clean and spacious with some lovely features and nice views across fields."

  Even though the park was full it always seemed peaceful and quiet. Booking by telephone with Sykes was perfect and their representative was extremely helpful as always.

  Reviewed by Michael5.0★Sep 2019

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