Tom

37 Customer Reviews

• "Beautiful cottage, peaceful location - just what we needed."

  Thank you.

  Reviewed by Tim5.0★Sep 2024

• "Lovely cottage, beautiful location, we absolutely loved our stay at Tom cottage, very cosy, kitchen well equipped, places of interest and attractions within easy reach (Tintagel, Bodmin, Eden project and Lanhydrock) Camel Trail nearby, great for cycling, we cycled 35 miles roundtrip to Padstow, fairly easy ride."

  Stopped at Jamaica Inn on route to cottage, well worth a visit, we really had a fantastic time at Tom cottage and will definitely stay again in the future. Also thank you for the apple juice and Cornish fairings, was delicious.

  Reviewed by Kathleen5.0★Aug 2024

• "Our second stay in this beautiful place."

  Tom Cottage is a real escape in a stunning location on the edge of Bodmin Moor. Our children loved exploring the grounds, especially in the evenings when the owls and bats emerge! The roads in the immediate area are very narrow but it's not far to the main roads, making the cottage a good base for exploring other parts of Cornwall. The property owners occasionally organise concerts in the barn - a real treat if your stay happens to coincide

  Reviewed by James5.0★Aug 2024

• "We (2 adults + 2 children) have just returned for a week's stay at Tom, already planning our return!"

  The cottage itself is set in the grounds of an old country house, which are so peaceful and picturesque. The cottage is well appointed and very clean and tidy, with a good kitchen, comfortable living area, lovely bedrooms with very comfortable beds and a modern, stylish bathroom. Outside there is a small garden with a table and chairs and BBQ to enjoy, and a couple of communal swings for the children to enjoy. The local village has a small shop which was reasonably priced, has a good selection of day to day staples, and serves a very good cream tea. The cottage is set centrally, and only A short drive from some lovely destinations including TintaGel, Boscastle, and several lovely beaches. Whilst there we visited Bude with it's sea pool, and several other beaches, all of which were about half an hour away. We will certainly be returning here as there's many more things to do in the area!

  Reviewed by Christopher5.0★Jul 2024

• "Tom cottage was lovely and very comfortable."

  Very peaceful with beautiful gardens. Conveniently located to explore both north and south coasts.

  Reviewed by Adrian5.0★Jun 2024

• "Lovely property exactly as described by its details just practice your reversing skills if visiting by car as the narrow lanes will inevitably require reversing to the nearest passing places sometimes and beware that the shared gardens of the cottages may be an issue if the neighbours also have dogs."

  Reviewed by Christopher5.0★Jun 2024

• "Excellent. Cottage is let to a high standard and is very comfortable."

  The owner and cartakers are friendly and appoachable. The gardens and accessable country side are a joy. Maybe one small gripe - the wi-fi is slow and not very reliable, but this is a very minor complaint when the whole package is so good.

  Thank you for your comments. Glad you had good stay. We have made significant improvements to the cottage in the last couple of years, including a completely new bathroom and refurbished kitchen. With regards to wifi, the signal is better than in many rural areas, particularly since we installed wifi boosters. There are occasional wobbles because of the rural situation and BT infrastructure. The good news is that in the coming months we will be connected to fibre which will give dramatically improved internet speeds. Property Owner

  Reviewed by Keith5.0★May 2024

• "A return to an oasis of peace and tranquility."

  As ever Simon continues to improve not only the cottage, now with a new bathroom, but also maintaining sympathetically the fabric of a historic site. Great grounds, history, a woodburner, occasional musical evenings....... just a lovely place to stay. Looking forward to our next visit. John and Jennie

  Glad you had a good stay and that you enjoy returning to Lavethan. We have improved the cottage significantly in the last couple of years. We also hope you had a chance to explore the Victorian Water Garden, which we are restoring, with its grotto, secret tunnel, ancient well and wildlife pond. Best wishes Simon Property Owner

  Reviewed by Jennifer5.0★Apr 2024

• "Another great escape to Lavethan, thank you."

  Reviewed by Emma5.0★Oct 2023

• ""Tom" is fantastic and we love it."

  Lighting is a bit quirky and others may think the shower/bath is on the verge of needing refreshing/updating but I don't like things to be too perfect! It is like staying in your own "forever cottage". Double bed is very comfortable and all the rooms are lovely. Can't wait to return. Our hosts Steve and Fiona were brilliant - friendly and helpful. Thank you.

  Apologies for belated response but glad you enjoyed your stay. I completely agree with your comments about the bathroom, and we have been wanting to replace it for some time. I'm pleased to say that we have now installed a completely new bathroom with Grohe fittings - which was actually quite a complicated project in this listed building! Property Owner

  Reviewed by Richard4.4★Aug 2023

• "Beautiful location and ideally sited for easy access to key attractions."

  Cottage spacious and very comfortable. Highly recommended.

  Reviewed by Andrew5.0★Jun 2023

• "We've stayed in both Tom and Dick a number of times, and as always had a fantastic stay."

  Would definitely recommend

  Reviewed by Caroline5.0★May 2023

• "Our stay at Tom was as always first class."

  The location, the hospitality, the cleanliness of the property was excellent. We love this cottage like it was our own

  Reviewed by Carole5.0★May 2023

• "Our 4th time staying here in this lovely Location and certainly not our last."

  Would not hesitate to recommend

  Reviewed by Joel5.0★Apr 2023

• "This was our third time staying at Tom and, once again, a delight Set in magnificent grounds, Tom is peaceful, comfortable and crucial at this time of year, warm."

  The log burner was a pleasant addition. With the Blisland Inn, a superb country pub with great beers (dogs welcome and almost obligatory) to drop into after walks, our stay at Tom couldn't have been better. Simon, Fiona and Steve were available for any problems without being intrusive. Thank you. We couldn't wish to stay anywhere better and look forward to our next visit.

  Reviewed by W5.0★Jan 2023

• "We had a lovely stay in Tom!"

  We had everything we needed for a very comfortable stay, in an absolutely beautiful location. Steve and Fiona, the caretakers, were very friendly and helped with any minor issues we had (like needing more bin bags!). We'll be back!

  Reviewed by James5.0★Sep 2022

• "Shower was not controllable, heating and hot water was difficult to get working and immersion has to be on but there were no instructions for the heating clocks so that’s a pain, it smelt of damp like it had been closed up a while and the kitchen equipment could of been a bit better very limited if you cook!"

  It was good but basic internally. Though the position and cottage and grounds were fantastic so the above is constructive points rather than a complaint as such. With some modest changes the level could be raised fairly easily and be too class!

  Many thanks for your comments. There was a problem with the shower mixer valve which we have replaced. We have also added some more items to kitchen such as baking tins and new knives. Property Owner

  Reviewed by Craig3.8★Aug 2022

• "Very well equipped and good standard of furnishings."

  All round a very good place to stay, one of the best we have been to. Great surroundings, caretakers Fiona and Steve very helpful too. Easy walk into Blisland village and a good pub. Would definitely recommend it.

  Reviewed by Gavin5.0★Jun 2022

• "Love these cottages, Clare the caretaker is absolutely lovely and nothing is too much for her."

  Lovely stay, cant wait to return.

  Reviewed by Joanne5.0★Apr 2022

• "We had a very cosy comfortable stay."

  The cottage was well stocked and very comfortable. The hosts Claire and Brian were very welcoming and helpful especially Brian who came and helped with lighting the log burner on our first night. Thank you to you both for making our stay memorable.

  Reviewed by Michael5.0★Nov 2021

• "I have been so many times to this magical place."

  It’s looking wonderful and Clare and Brian the property managers could not have been more helpful or welcoming.

  Reviewed by Louise5.0★Sep 2021

• "A peaceful place where one can relax and wind down."

  Reviewed by David5.0★Sep 2021

• "Really excellent, can’t fault the cottage or the location!"

  !

  Reviewed by Amy5.0★Aug 2021

• "Comfortable (especially beds) and cosy cottage in a lovely peaceful location."

  Personal touch of scones on arrival. Quite a few spiderwebs in the corners of the rooms, but rest of cottage (including bedding) was spotless. Plenty of hot water and great washing/tumble dryer facility.

  Reviewed by Daniel4.7★Jul 2021

• "Beautiful cottage set in beautiful grounds."

  . great walks all round

  Reviewed by Kelly5.0★Jul 2021

• "Beautiful cottage with plenty of outdoor space."

  Freshly baked scones on arrival, and we had a warm welcome from Clare who looked after the property. She provided extra towels for our puppy as the weather was very wet during our stay. I would recommend a stay at Tom cottage for anyone looking for a quiet relaxing location in beautiful surroundings.

  Reviewed by Deborah5.0★May 2021

• "Tom is spacious and welcoming."

  It has a lovely garden, wood burner and plenty of space. Internet was intermittent but we were able access it from the main house so not a huge problem for us. This is being addressed and there is also a refurb planned for the kitchen. Clare is very helpful and was quick to respond. We would happily return if visiting the area again.

  Reviewed by Julie5.0★Sep 2020

• "A wonderful country cottage, located a few minutes walk away from Lavethan Wood."

  We felt welcomed from the minute we arrived, and found the cottage to be light and spacious. We wanted for nothing when thinking about the equipment and facilities available to us. We will certainly stay at Tom again when we next revisit Cornwall. Thank you for a wonderful week.

  Reviewed by Chris4.7★Sep 2020

• "We spent a week at Tom, this cottage is in a lovely location, very peaceful."

  The children had a great time exploring. The accommodation was comfortable and clean, and made for a relaxing holiday. The central location made accessing both coasts easy (narrow roads). The owner of the main house and caretaker were very friendly and helpful. We got to know the people in the adjoining cottages, which added to the experience.

  Reviewed by Stephen5.0★Aug 2020

• "Firstly you failed to let me know that the property booked and for which you took all the money had been double booked and no apology."

  I only found out 10 days before going to Cornwall because I checked up. Then I had to book 2 more cottages for the family which was difficult and no where near the sea. The one called Tom is very tired. The owners are rather mean. It needs a lot of updating, bed linen and carpets, soft furnishings are tatty. The wifi is always falling out and the shower temperature could not be adjusted so we could not have more than 20 sec showers until it was eventually sorted half way through the holiday. The meanness is the fact that 2 toilet rolls and a couple of bin bags were provided only. I’ve never stayed anywhere which shouts “mean”. My adult children stayed at “Sleepy Fox “which was very much nicer and clean and welcoming, Tom has no manuals or guides or anything that makes you welcome.. I lived in N Cornwall and know many areas and rentals but this seems as if the people are just going through the motions of making money on a country Estate that they bought which already had a rental business BUT they have done nothing to update or care for this cottage. It could be very nice but £ 850 is too much for this place. To top it all the caretaker sent me a text asking me to strip iff the beds and put them in black bags as this was due to covid (which it is NOT). She never produced the black bags but I did strip off the beds and put the towels and everything together just o be a good person. I still think it is a cheek. I did ask to have the shower and wifi looked at but we gave up on the wifi in the end. As someone who does AirBnB all the updates could be set against tax so I think the people must not care or be disorganised. They need to bin their duvet covers, duvets and linen- it is Alll abominable. Please let me know if you can help me gain confidence in booking again with you. Regards Clare Luscombe

  We are very sorry to hear that you were unhappy with your week in Tom Cottage. Your comments surprised us, since so many of our returning guests are delighted with the improvements we've made to the cottage in the past three years. Responding to some of your points: the WiFi has recently been upgraded, but it bore exceptionally heavy use last week and became unreliable. Now that we know this, we will upgrade the system further. The problem with the shower was unfortunate, but was fixed within 24 hours. Asking guests to strip the bedlinen is certainly not our normal practice, but is required by government regulations resulting from Covid - as is the removal of pamphlets and manuals. The bedlinen is managed by a reputable firm and has been praised by other guests, but we are sorry it was not to your taste. Our friendly caretakers do their utmost to help at all times, and would have been happy to provide anything else you needed. We regret that you didn't enjoy the lovely surroundings, but we appreciate feedback and are taking your comments into consideration. Property Owner

  Reviewed by Clare2.5★Jul 2020

• "The cottage Tom is set in the most beautiful surroundings."

  It has a small shop and pub within a 2 minute drive by car. The cottage itself is warm, clean and well equipped. There is a working wood burning stove, which made the cottage feel even more cosy of an evening. When we got there, we were welcomed with scones, jam and clotted cream, a lovely touch. Would highly recommend

  Reviewed by Rachel4.1★Oct 2019

• "Cottage Tom is a fairytale."

  ..the gardens are so beautiful. The cottage is very clean, provides everything you need. We slept very well, nice beds! Our battery is fully recharged. The owner and caretaker are very friendly and helpfull. Hopefully we will be back soon! Best wishes Family Rijkeboer

  Reviewed by Klaas5.0★Jul 2019

• "We really enjoyed our week at Tom, the cottage is cosy, very comfortable and warm, with an endless supply of logs for the wood burner."

  The owners made us feel welcome and showed us the Celtic crosses in their garden and gave us some info about the history of the place, fascinating! The location was perfect, lovely surrounding countryside walks, a short walk away from the village where there is a pub (never made it there) and a very useful community shop stocked with essentials and a post office. My only comment would be that the kitchen is looking a bit tired and could do with some updating, nothing serious, we had everything we needed in terms of equipment and appliances, and the cooker was great, oven worked really well!

  Many thanks for your feedback, we are very happy to hear you enjoyed your stay at Tom. We're pleased to say that in the past year, the whole of Tom cottage has been redecorated (including new oven, carpet, fridge and TV etc) and the bathroom has also been renovated. We hope to see you again in the future. Property Owner

  Reviewed by Tanya4.7★Dec 2018

• "General layout was good with plenty of space and in a lovely setting."

  However the cottage was damp when we arrived and it took several days for the smell to subside. Part of the kitchen wall was mouldy as were some of the walls in the bathroom. We were particularly disappointed with the poor standard of maintenance in the bathroom, namely: the floor in the vicinity of the wc had structurally failed where the floor depressed alarmingly when stood on, unsightly discolouration of the mastic bath seal, mould on walls, broken blind affording little privacy for a ground floor facility and general deterioration of the window frame. There was no positive air extraction in the bathroom other than opening the window. Elsewhere in the main bedroom there was significant open cracking in the plasterwork, the windows had not been adequately cleaned and appeared to have smears of paint on them. In the kitchen the tiled worktops had stained and missing grout, the oven was not clean. The above reflects the general tired appearance of the property and we noted from the visitors book that we were not alone in thinking this. Similar concerns were raised some two years ago, but no action appears to have been taken. We are surprised that this has not been picked up on through your company's vetting process. Overall we did not feel that this was good value for money and would be reluctant to book with you again.

  Many thanks for voicing your grievances regarding this property, unfortunately, due to the size of Sykes’ portfolio of properties, we can't visit every property on a weekly basis. That said, your words have given us cause for concern with our standards at this property and we are now investigating the matters raised. If you wish to discuss or elaborate more on the issues raised, please feel free to contact the Sykes office on the details below, quoting your booking reference number and any other information that may assist us in providing the best possible outcome and customer service. Our lines are open 7 days a week from 9am until 7pm. We're pleased to say that in the 2019, the whole of Tom cottage has been redecorated (including new oven, carpet, fridge and TV etc) and the bathroom has also been renovated. We also discovered and fixed a leaking underground pipe which was the source of the damp problem which damaged the floor in the bathroom. This has also been repaired and the flooring replaced. Property Owner

  Reviewed by Denise2.5★Sep 2018

• "We chose to stay in Tom's cottage near Bodmin."

  The cottage was actually far more spacious than the pictures on the website. It was super clean, really well equipped kitchen and lovely and cosy. The quietness was blissful. The caretaker Krysia and her husband were always on hand for any questions we may have and we were greeted with a plate of homemade scones, jam and clotted cream. It was a fabulous stay and we would go back in a heart beat. My two teenage boys and my mum loved it also as everyone had their own space. It was a home from home and we are actually thinking of booking one Christmas.

  Reviewed by Victoria5.0★Aug 2018

• "A lovely, peaceful place to relax."

  Reviewed by Alan5.0★Jun 2018

• "Really perfect little cottage ."

  We were a family of 5 staying for a long weekend. We loved it.

  Reviewed by Antonia4.4★May 2018

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