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"On arrival the property was not left clean at all."
We had to spend the first 2 hours cleaning. There were cracked glasses when we wanted drinks. When we tried to use the oven it had been left in a disgusting state and was unusable. We have been there 5 times and this is the first time we have not been satisfied. The place on a whole is looking a little rough, especially the patio and windows and could do with a spice up. The bathroom door handle needs changing as it doesn’t lock. Beds are comfy and always clean linen and towels.
Reviewed by David2.2★Oct 2024
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"This is our 6th stay here, beautiful scenery, looking out to St Michael's Mount."
Bungalow spacious but now looking to look tired. Patio door, strip at the side was coming away last year and unfortunately not been fixed this time. Patio blinds were broken (no chain) did manage to use them but would have been better if this had been fixed. Unfortunately, a group of neighbours in several of the bungalows used the open plan lawn as their own so where running up and down with disregard to other tenants, kicking footballs & throwing tennis balls, even though signs said No Ball Games on the wall. Sykes were very unhelpful & didn't want to know.
Reviewed by Vicky3.8★Aug 2024
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"Great location close to the beach and a bar and cafe(watch out for the service charge and the tip option at the Surf Club) one of the things not shown on the listing is that there is a dvd player so bring your favourite films."
Pretty much everything you need is there which includes some dish washer and washing machine tablets in the welcome pack amongst other goodies .
There is no Wi-Fi which didn’t bother us as we could use our phone data as a hotspot when needed .
Parking is great just remember to use the permits supplied
Nice bedding and lovely white towels.
The sofas were comfortable so were the beds there is a train line Very close but to be honest you hardly notice it after the first day .
There is an open plan shared outside area which is kept clean and tidy and wooden picnic bench to sit and enjoy the sun and sounds of the sea.
Top tip if you want to visit St Ives drive to St Erth train station and park in the park and ride (£4) catch the train to St Ives £4 return it’s a lovely scenic route
Reviewed by David4.4★Jul 2024
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"Absolutely fantastic accomodation with stunning views."
Clean, nice smell, washing machine and dishwasher, lots of space and very close to the beach. Everything on high standard. We're recommend this place!
Reviewed by Aneta5.0★Jul 2024
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"A lovely property situated in a beautiful area with outstanding views, just a noisy mainline railway close by, but you don’t notice it after a few days."
Would book again.
Reviewed by Gary4.7★Jul 2024
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"The location is fantastic, the cottage wasn’t particularly clean, there was an earwig and ant infestation, resulting in them finding their way into beds, clothing & food!"
Very kindly some milk was left in the fridge for us, however it was out of date…
Reviewed by Paul2.2★Jun 2024
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"I wish to say that this is not my first time at this location and have spent many thousands of pounds over the last 10 years."
Thus, I'm commenting from a position of extensive experience across most of the properties at this location.
The properties now are in my veiw such poor value.and simply not worth the outlay anymore. The overall physical condition is very tired and this week, experiencing what we have has been the proverbial 'straw'. Of course, in a holiday let, one always expects a degree of rustic charm , but dead insect stains on the walls, which haven't even been painted since last year, leaking shower heads, rear 'sliding' doors that don't close and lock properly and are held together with brackets were all appalling. The final thing this week was a freezer door missing, so the fridge leaked frozen water which ran into the main compartment all over the food and wouldn't hold temperature. Our food was ruined and we couldn't eat it. When I asked about this, I was told it happened weeks ago. I've had enough of the dilapidated condition of these lets and the reality is, they are no longer competitive considering the local market and it would be my respectful recommendation that Cornish Cottages consider removing them from their portfolio. I cannot see how advertising these lets in the condition they remain in for years maintains a credible market offer. They simply aren't good enough and CC need to see it. Thank you.
Reviewed by Scott1.9★Jun 2024
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"A delightful bungalow in a great location with views of St Michael’s Mount and very close to the beach, waking up to the sound the sea every day was a dream."
Shoreline was clean, warm and cosy with a well equipped kitchen, pleasant living area and bedrooms. Lots of wardrobes spaced and the beds were comfortable. Great parking, and the welcome package full of goodies was a lovely touch.
Reviewed by Joanne4.1★Mar 2024
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"Shoreline was very clean, warm and cosy and a perfect location next to a beautiful beach with a view of St, Michael's Mount."
The welcome hamper was a lovely touch as well. We stayed in February with our dog and had a great time.
Reviewed by Lynda5.0★Feb 2024
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"We had a lovely relaxing holiday."
Comfy and warm hope to be back next year
Reviewed by Susan5.0★Feb 2024
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"Our third autumn stay at Sea Shore Cottages and all have been wonderful."
The recent new replacement beds and equipment have certainly improved our time there.
The service provided by the agents has been excellent, both in arranging an extention to our stay and regarding an administrative issue brilliantly supported by the owners.
Thoroughly reccommended.
Reviewed by Derek4.7★Nov 2023
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"We stayed during the week of Storm Ciaran, the cottage felt safe against the raging storm, did have a couple of fence panels outside that came down but no other damage, we reported this to the agent to pass on."
The cottage is clean, all the utensils etc. that you need. Double mattress not the most comfortable but OK. Very handy for exploring Cornwall. Handy supermarkets & shops close by. Amazing view of St Michael's Mount. Very close to beach. This is not the first time we have stayed and would return. The only downside is the lack of wifi, especially now the Station House pub has closed.
Thank you for your feedback. We are happy you had a nice stay even when the storm landed in Cornwall. The beds and mattresses have been installed this past August so they are new but it is very difficult to cater for all type of sleeping preferences. We hope you will visit again in the future.
Property Owner
Reviewed by Karen3.4★Oct 2023
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"Another wonderful holiday in Marazion."
Everything was as listed. Parking was superb. To wake up to this view every morning is amazing. We loved our short break and will be returning to celebrate New Year in Marazion
Reviewed by Helen5.0★Oct 2023
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"An ideal holiday stay for a family with a dog, the house is very well positioned for the beach and local amenities"
Reviewed by Gary4.7★Oct 2023
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"We have stayed at the property on a few occasions, very clean and quiet place to stay, also can park car next to the property."
Many thanks for the Welcome pack and Milk, nice touch. We had a lovely holiday and there is a great view of St Michael's Mount..
Reviewed by Jean5.0★Oct 2023
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"Fantastic location, with the views of St Michael's Mount and being in such close proximity to the sandy beach."
I loved being able to hear the sea from the property. For me personally, I liked it that Shoreline was on the end of the row, and we benefited from the flower and large pebble arrangements that the gardener had done outside nearby. Overall, the quality of cleanliness was very good - thinking particularly of the kitchen equipment and utensils. The bathroom mirror would have benefited from a good polish. The mattress on the double bed wasn't great in that it felt as though it was sloping towards the floor at the edge and I felt like I might fall off, so I slept in the middle of the bed. The bed heads in both bedrooms are not the ones shown in the photographs (they are very nice, but it is a small inaccuracy in the listing). It would be an added bonus if WiFi was installed at the property. Usually I look for this but on this occasion I had missed that it wasn't in the listing when I booked. Not the end of the world, but it would be preferable to have it and would make me more likely to book again
Thank you for your comments, your feedback really is appreciated. We are happy to let you know that all beds and mattresses have since been replaced and all maintenance issues are being resolved.
Property Owner
Reviewed by Sharon3.8★Sep 2023
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"The accommodation needs to be cleaned thoroughly, there is dust on the bed heads, bed heads are worn."
single beds are very uncomfortable. There was dog pooh in the rear garden.
Property infested with ear wigs.
Toilet seat hanging off, bathroom ceiling has peeling paint.
Generally the property is tired an needs a refurb.
Thank you for your comments, your feedback really is appreciated. We are happy to let you know that all beds and mattresses have since been replaced and all maintenance issues are being resolved.
Property Owner
Reviewed by Jackie2.2★Jun 2023
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"Most enjoyable stay everything you needed was there home from home ,lovely spot ..."
Most enjoyable stay everything you needed was there home from home ,lovely spot view of hills front window sea view at front what more could you ask for garden maintained well shoreline was a lovely spot for all local amenities really enjoyed holiday will be back next year many thanks dorreen
Thank you for taking the time to leave feedback. We will look forward to welcoming you back next year.
Property Owner
Reviewed by Dorreen5.0★May 2023
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"Fantastic place."
The only issues were a hard mattress and problems with locking the patio doors. The layout is great with a washing machine and dishwasher installed. A small wall restricts the view of the beach and St Michael’s Mount but very easily overcome. A steady walk on a new footpath and you can be in Marazion in 10 minutes or Penzance in 20. We’ll be booking again.
Thank you for your comments, your feedback really is appreciated. We are happy to let you know that all beds and mattresses have since been replaced and all maintenance issues are being resolved.
Property Owner
Reviewed by Malcolm4.4★May 2023
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"We have have stayed at Shoreline quite a few times the property was clean and ."
A nice welcome pack was provided including milk. We had a lovely stay at Shoreline the property is in a great position near the beach and you have a wonderful view of St Michael's Mount. A great location for touring Cornwall.
Reviewed by Jean4.7★Apr 2023
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"Upon entering the property we went "Wow" as it was far more spacious than we had anticipated."
It was very clean, light and airy and the decor and soft furnishings were just right. We could hear the waves from the sea even before we opened the patio doors. Shoreline was perfect for our dog because even though the grounds are open plan, being the end bungalow meant that no one went past us. We took a long training lead with us so that our dog could wander in and out at the same time as being kept secure. Shoreline's close proximity to the South West Coast Path and the beach was the biggest bonus and the main reason for choosing Shoreline. Everything was perfect - apart from the beds. The twin room definitely needs new mattresses. I had a terrible first night's sleep due to the springs digging into my back and the remaining nights didn't improve my quality of sleep at all. If I was to book this property again I would take an air mattress with me!
Thank you for your comments, your feedback really is appreciated. We are happy to let you know that all beds and mattresses have since been replaced and all maintenance issues are being resolved.
Property Owner
Reviewed by Janet4.7★Apr 2023
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"Had a lovely few days at Shoreline."
Property would benefit from a mirror in the double bedroom and description should state that there is no wardrobe/storage in that room. Blinds in lounge do not have a pull cord and could easily be broken by somebody pulling them across. Needs kitchen scissors and small, sharp knives. It would have been nice to know that there is a coffee machine and cafetiere at the property before we arrived so that we could take appropriate types of coffee (need to state which make of coffee machine). The blind pull in the twin bedroom is no longer fixed into the wall securely. Didn't worry us but pre-occupation cleaning wasn't 100% - ie dust on headboards, cobwebs around wall lights.
Nice little welcome pack of eco-friendly goods and milk. Website stated that tea towels aren't provided but they were, great. Great location, very spacious living area.
Reviewed by Judy4.4★Mar 2023
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"Extremely happy with the property, its location cleanliness and facilities."
Reviewed by Stephen5.0★Jan 2023
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"Great location and dedicated parking makes this ideal."
Well equipped and had everything we needed. There were only 2 of us so plenty of space and storage. Struggled to get the heating working, not sure if there was an issue or we weren’t following the instructions correctly, but there were 2 additional electric heaters so this didn’t cause us a problem. Would stay there again.
Reviewed by Lisa3.8★Jan 2023
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"The double bed is noisy, perhaps needing a few screws to be tightened."
The inside of the kitchen cabinet doors (shelves are fine) are quite dirty.
Everything else is good.
A problem with the central heating was reported and and repaired within 90 minutes, which was excellent.
Thank you for your comments, your feedback really is appreciated. We are happy to let you know that all beds and mattresses have since been replaced and all maintenance issues are being resolved.
Property Owner
Reviewed by Derek4.4★Nov 2022
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"Really enjoyed are stay at shoreline , would have liked a window sponge when they get covered in sea salts, blocking out the lovely view."
Apart from that a great stay.
Reviewed by Raymond4.7★Nov 2022
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"A lovely clean property."
Starting to look a little tired in some areas, but will definitely want to come back. A lovely welcome pack of goodies. Perfect for beach and walking. Easy to keep clean and ideal for dog owners.
Reviewed by Carolyn4.7★Oct 2022
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"We enjoyed our stay at Shoreline."
It was lovely and clean, kitchen facilities excellent. Welcome pack was a nice touch and appreciated. Top marks would have been given for facilities if the property had WiFi. There were great views of St Michael's Mount and the property is in a great position
for exploring Cornwall.
Reviewed by Jean4.7★Oct 2022
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"Location was wonderful, place was clean on arrival, really enjoyed our stay."
Storage for 2 couples was poor, no wardrobe in double room. As self catering accommodation, fridge/ freezer space not adequate and although we were asked if we wanted linen changed at the end of week and accepted, it didn't happen, key storage fab idea. Welcome pack was a nice surprise, fantastic india summer weather made it a fab, honeymoon/ holiday, thankyou
Reviewed by Nicky3.4★Sep 2022
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"Perfect location and nice basic property really close to the beach and amazing views of St Michaels Mount."
Ideal for 3 night stay for us with my 87 year old mother-in-low who uses a wheelchair. The paths to Penzance and Marizion were perfect. Our dog really loved the closeness to the beach :-)
Reviewed by Karen4.4★Jun 2022
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"Being born and bred in the Penwith area and having no family left there, the location is key for me."
it allows me to enjoy all of Mounts Bay and all the happy memories. PS the dog absolutely loves it.
Reviewed by Bill4.7★Mar 2022
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"Perfect place for relaxing holiday"
Reviewed by Susan5.0★Feb 2022
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"Having been born and bred in Mousehole, and consider Mounts Bay to be my favourite view, I think the location sells the package."
I am now in a position where all my older generation of family have either passed on or had to leave Cornwall for work, but my roots remain here. In addition to which we are able to bring the dog. The new costal pathway at the rear has enabled to walk the dog daily, but also serves to enable large numbers of people to enjoy the walk, cycle, run or even use a wheelchair.
I will certainly be repeat booking.
Reviewed by Bill4.7★Sep 2021
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"Just got back yesterday 25/9/21 Great location."
.bungalow was nice and had everything you needed for your stay
Reviewed by Mary4.7★Sep 2021
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"Only complaint: double bedroom too small for luggage."
Twin room much bigger. We tried to put 2 singles together but they were different beds with different heights
Reviewed by Graham4.7★Sep 2021
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"Loved this place had everything we could have ever needed and the location could ..."
Loved this place had everything we could have ever needed and the location could not have been better straight to the beach over the apartment wall, can't wait to re book for next year
Reviewed by Vicky5.0★Aug 2021
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"Great place, everything you need whilst you are there."
Local shops and cafe’s are great. The Hoxton Special is a fab little place for watersports too! Altogether a great stay! Thank you!
Reviewed by Richard5.0★Aug 2021
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"Shoreline cleaned to perfection."
You could smell the bleach as you walked in! Amazingly powerful shower and constant hot water. Owners exceptionally helpful. The dvd wasn't working very well, they even went and put in a new one. Would definitely book again.
Reviewed by M4.7★Jul 2021
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"The ceiling in the bathroom was peeling off, the toilet seat wasn't fitted properly when you sat on it it slid to the side, the pillows that were on our bed were not fit for purpose they had hardly any filling in them, couldn't use the french windows we had to take our food out the front door and take round the back to sit on the bench, the double mattress was badly stained and to top it all the french windows started to let the rain in over the floor that was the last straw for us we came home we were booked from the 26th September until 3rd October we came home on the 30th September."
I would like to hear your response to this before I leave a review on the holiday property.
Regards
Reviewed by Josephine1.9★Sep 2020
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"Brilliant holiday great place loved every moment"
Reviewed by Catherine5.0★Sep 2020
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"Have booked these facilities previously and the same/similar niggles are present,
Sliding door at rear of unit needs a hydraulic ram to open."
Toilet seat is so loose that it is waiting in ambush to deposit user on floor
Front door lock badly worn and is past its sell by date
Broken bed
Small leak under kitchen sink *
television broke down *
* fixed within 24 hours by owner who was actually on site.
Generally acceptable with each minor problem of little concern but when added together tend to take the
shine off the experience.
Generally acceptable
Thank you for your feedback. All the points raised have been passed to the owner who has advised there is a schedule of works taking place over the next month when all these things will be addressed. I hope you still enjoyed your holiday, and we would love to welcome you back.
Property Owner
Reviewed by Carolyne4.1★Sep 2020
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"This is the 4th year we have booked one of these properties but our first time in Shoreline."
We continue to book (and have done for 2021 already) as the location is perfect for us. On the whole, the properties, including Shoreline, are very comfortable.
However, a couple of points to raise -
On all the Sykes documentation the check out time was listed at 10am, when we arrived at Shoreline on 8th August, there was a note in the property stating that checkout time was 9am. I appreciate that, due to the current situation, an earlier checkout time gives the cleaners more time but it would have been nice to have been informed prior to our arrival.
This year there were parking permits issued for users of the properties. The property details states that there is parking for 2 cars but only 1 permit had been provided. Luckily we only had 1 car with us but we did consider bringing 2 cars so that my son could drive home to collect his exam results on the Thursday.
The toilet seat needs repairing/replacing.
The patio door was very stiff to use and was very difficult to lock. It didn't seem to fit the runners properly.
Cleanliness has always been an issue for us at these properties. Bedding and towels were lovely and fresh. All crockery, cutlery and utensils were also very clean. But - surfaces and window sills in every room were very dusty, several surfaces had dead flies on them. The floor was filthy. I swept up lots of sand and grit upon arrival. Each time any furniture moved slightly (sofas, coffee table, beds, bedside cabinets etc) more piles of sand and grit were revealed. I spilt some water on the floor so used a cloth to mop it up - the cloth was literally black after mopping up the water. I wiped down the windowsill in the kitchen and the wipe was black when I had finished. In my opinion - floors really should be thoroughly swept, hoovered and mopped during each changeover clean (inlcuding moving furniture and cleaning under and behind the furniture)
Thank you for your valuable feedback and for bringing these matters to our attention. The patio doors have been adjusted and new runners have been ordered. The toilet seat has been fixed. There should have been 2 parking permits in the property and we do have spares which had we been aware we could have provided. We will ask the Housekeeper to check these at every changeover. The cleaning issues are taken very seriously and will be addressed. We hope that your holiday was enjoyable despite this and we are so pleased that the location is perfect for you.
Property Owner
Reviewed by Jo-anne4.4★Aug 2020
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"The bungalow was Generally good in an excellent location however for the money I was disappointed in the patio door which we couldn’t open (coming off runners) we reported straight away but wasn’t fixed properly,the shower was falling off bracket and stained mattress (luckily only noticed after we stripped bed when leaving) had to be out for 9am & strip our beds & put in laundry bag!"
This is our first cottage holiday experience & generally ok enjoyed the lovely view every morning!
Reviewed by Larissa3.4★Jul 2020
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"Lovely clean cottage with a gorgeous view of St Michael’s Mount."
Fully equipped kitchen and plenty of home comforts. Loved the beach was right at the other side of the wall and there were plenty of amenities close by too. We really did love our stay here but would have appreciated WiFi a lot.
Cleaning staff/teams were waiting for us to leave even before check out time (check out time of 10am) so did feel a little rushed out which didn’t feel nice, though the staff were friendly enough.
Maybe a text or email to say when the cottage(s) are ready for guests to arrive would be really beneficial instead of making new guests wait until 4pm to arrive if they’re already in the area or nearby.
Reviewed by Kelly4.7★Sep 2019
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"The property contains a full sized dish washer but only 4 mugs (1 per person)."
This means you have to wash the mugs by hand every time you use them or put the dishwasher on two or three times every day. We suggest it should contain at least 12 mugs or preferably 24 which would mean the dishwasher could be used every second day. The beds are OK but most of the properties we use do have better quality mattresses & bedding.
On the plus side this is a superb location (our third visit to these bungalows), great views, very quiet (you soon get used to the trains) & ideally placed for visits to Penzance, Mousehole, Lamorna, Porthcurno, Landsend & St Ives.
Reviewed by Geoff4.1★Aug 2019
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"This was an amazing find."
Perfect location, well equipped and very comfortable. Will definitely come back.
Reviewed by Andrea5.0★Aug 2019
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"The perfect holiday ."
Beautiful accommodation very clean and slept like a log the mattresses were really comfortable .
The location was perfect 2 min from the beach .I have already booked for next year .
Reviewed by Marie5.0★May 2019
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"The situation, the weather and the accommodation made for an excellent holiday."
Reviewed by Patricia5.0★May 2019
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"The cottage was really nice."
All mod cons, a lovely convection cooker, dishwasher and washing machine. Over the bath shower. The bath was low enough to step in but I feel a grab rail would benefit. Two bedrooms basic, but hey what else do you need. The bedding was fresh and nipping clean and so soft. Beds comfy. The cottage was open plan. Sitting area had two settees with cushions and blankets. TV, and two very good coffee tables which came in handy. Patio windows leading to picnic table . Beautiful view of St.Michael's Mount. We could sit and watch the wind surfers or people taking leisurely walks along the promanard. When we arrived there was a pint of milk, tub of cream, scones and jam, which I thought was a lovely welcome, also dining table and chairs. Central heating plus electric fire. Dogs were allowed, my Shipoo loved it too. Especially the pub at the end of the road lol. Beside the pub was a café and gift shop. There was a caretaker a couple of times a week to assist with anything you may need, very friendly. Being next to the train line didn't bother us as trains stopped at about elevenish. Marazion is an ideal place to stay as it is not far from Landsend, St.Ives etc. Would recommend and hope to return next year.
Reviewed by Julie5.0★Apr 2019
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"The bungalow was very dirty, stinking mop left in bathroom ."
Toilet seat not properly fitting and loose. Dirty sink trap . Floor sticky with urine.
Beds , unexcetable, springs coming through the cover on double and both singles.
Filthy floors , lampshades cobweb covered.
Skirtings grubby.
We did contact the owner and she replaced the double mattress, also the 2singles with albeit 2 old mattress.
The oven smoked and set off the alarm ( which didn’t work properly) the oven could do with a deep clean.
Just a better standard of housekeeping needed. It was disgusting.
Reviewed by B1.3★Jun 2018
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"The property needs a very good clean."
It is very dusty and the bathroom quite dirty - the bath, toilet and sink were clean but there were dead flies on the windowsill (and in the kitchen), the back of the bathroom door was very dirty. All appliances in the property were clean and usable, everything else needs cleaning. The plug hole in the bathroom was disgusting!
Reviewed by Claire3.4★May 2018
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"Mainly no wifi and beds on rollers don't keep still when you move like being on a roller coaster ."
Not much sleep and trains all the time to noisy sorry but not what we wanted peace and quiet and REST NO WIFI .
Reviewed by David3.8★Mar 2018
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"FATASTIC 10 OUT OF 10"
Reviewed by Bernard Frank5.0★Oct 2017
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"Could not let my dog outside off the lead as there where no fenced off areas"
Reviewed by Joanne4.0★Sep 2017
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