Chyandour

35 Customer Reviews

• "We have stayed in a Pendra Loweth property at least once a year for the last 25 - in a wide variety of cottages."

  There are many good things about this one. It was warm & welcoming - a nice welcome pack and plentiful kitchen utensils and a good TV and sound system although we did not use them. However as the week went on the picture changed somewhat. We are avid readers. The photos on the web pages showed there was a reading light in the lounge area which did not exist in fact. There was no reading light at all so (given that it was winter and dark early) we had to have the main lights full on all the time we were in. The only small lamp on the ground floor was broken so was not much use. There was a strip light out in the kitchen and the towel rail in the downstairs loo did not work. We could not get the hob to work despite reading the instructions (when we found them) - but maybe that was just us. All the equipment instructions - whilst inserted into plastic covers - were just thrown willy-nilly into a drawer rather than being in a folder as other properties do. There was plentiful hot water but it is scalding - the thermostat needs to be turned down. I actually burned myself causing a blister. Finally - superficially the property was clean but there were many concentrations of dust. At the end of the week we supplied a number of photos to the owner showing layers of dust under the bed in the main room and on skirting boards that clearly had not been cleaned for many months. A previous reviewer said that the property needs a deep clean - and we agree with this.

  Reviewed by Guy3.1★Nov 2024

• "Regular visitors to Pendra Loweth we love the location and this particular ..."

  Regular visitors to Pendra Loweth we love the location and this particular property was nice One small issue with the oven as all the figures have been washed off the display and no instructions in the drawers so it was a bit hit and miss to get it working but we got there in the end

  Reviewed by Richard4.4★Oct 2024

• "Fantastic place to stay."

  Very clean when we arrived. Lovely property even with a small seating area and BBQ outside. Kitchen was large and fully equipped. Location was great. Easy to get to main routes around Cornwall but on a quiet holiday park. And location within holiday park was great too, close to the main building but still very quiet. Would highly recommend this property.

  Reviewed by Anthony5.0★Jul 2024

• "Chyandour is a lovely cottage, beautifully decorated and furnished."

  Very comfortable beds and sofa. Good TV and other facilities. Great sized kitchen. Excellent shower in the en-suite (I can't stand low water pressure, and you had us covered - literally!). One of the best we have stayed at in Pendra Loweth (this is our 14th visit - a home from home). I would definitely book this cottage again.

  Reviewed by Andrew5.0★Jun 2024

• "This was our 30th+ stay on the Pendra Loweth site in the last 20 years but the first in Chyandour as our usual cottages were both unavailable this time."

  Chyandour was comfortable with a good layout BUT not very clean: • thick layer of dust around edges / skirtings of bedrooms • thick layer of dust on light fittings and extractor fans / cobwebs • missing glass shelf over basin in main bathroom - remaining brackets dangerous- as reported by a previous guest • dead flea type insects on mattresses • stains on some cushions • hot water so scalding hot that it was dangerous even with showers on full cold they were too hot • some crockery chipped and glasses cracked • sticky surfaces especially TV cabinet front / doors • bathroom floors "sticky" especially around WC pans • heated towel rail in downstairs cloakroom did not work In summary, standard of housekeeping very poor. Are the owners aware?? Would only use this cottage again if it is deep cleaned.

  Reviewed by Patrick2.8★Jun 2024

• "Very well appointed and equipped property."

  Kitchen was very well supplied, good quality crockery and cutlery. Fabulous to have WiFi and Netflix on TV. The site is so quiet, slept very well. Food and drink in the cafe/bar was excellent and convenient. Tiny fly in the ointment was the toilet seat in the en suite. Pinched my leg on the seat every time! As the actual seat was broken. The glass shelf in the main bathroom was also missing. Would definitely recommend

  Reviewed by Marian4.7★May 2024

• "Lovely place to stay,we have stayed here before but we're a bit disappointed this time with the cleanliness,I noticed something under the sideboard while I was sitting on the sofa so got down to have a look and it was a book,a piece of jigsaw and a foam butterfly and lots of dust and crumbs."

  2 of the bedroom windows and the dining room mirror had heavy smears over them as if they had been wiped but with a dirty cloth.My husband also said he was unable to get any of the shaver points to work.Its a real shame about these things because as I said at the beginning it really is a lovely place to stay.

  Reviewed by Alison4.7★Apr 2024

• "Excellent place"

  Reviewed by Ali5.0★Dec 2023

• "The problems reported were not sorted out and communication with Sykes/owner was poor."

  The owner has since called to rectify issues but Sykes/Cornish cottages were of little help.

  Reviewed by Sally2.5★Oct 2023

• "The house was perfect, well equipped, surrounding garden were well kept and beautiful."

  We had a couple of small problems which were resolved amazingly quickly ! Thank you

  Reviewed by Anne5.0★Oct 2023

• "Excellent location and a superb cottage."

  Generally well maintained, and really comfy place to rest up after a day out and about. This is our second visit to this cottage and fifth visit to the same location.

  Reviewed by Captain Vaughan4.7★Jul 2023

• "We very much enjoyed our stay at Chyandour and also appreciated the amenities at Pendra Loweth."

  The cottage was very clean, comfortable and exceptionally well equipped! A great place to explore this beautiful part of Cornwall.

  Reviewed by Robert4.4★Jul 2023

• "A lovely stay again at a comfortable place."

  Will definitely return again so much more to do in the area.

  Reviewed by Leslie5.0★May 2023

• "Really loved staying at Chyandour,the only 2things we could find fault with was the one heater in the lounge/dining room was not enough and we struggled to stay warm in the evening and the heated towel rail in the cloakroom doesn't work,these were only a problem because of the weather being cold."

  Will definitely be back

  Reviewed by Alison4.4★Mar 2023

• "We stayed at this property at the end of August early September."

  It was the best equipped holiday let I have ever seen. It was very clean and was perfect for our family’s needs. I will certainly be looking to stay here again next year.

  Reviewed by Fiona5.0★Aug 2022

• "Great bungalow with all we needed."

  Very friendly house. Good point to discover Cornwall.

  Reviewed by Karin4.7★Jul 2022

• "The cottage is lovely as is location."

  Our grandson enjoyed watching the robot lawnmower all holiday. We were disappointed with the en-suite as this really does need the grouting looking at, we ended up not using the en-suite due to this as it did not feel clean. The property needs a really good clean the edges have a large build up of dust and stains on the kitchen floor by the dishwasher . I think the owners are being let down by their cleaners as if it had been cleaner it would have been perfect. We even swept up long blonde hair from the floor. Shame as the owners have provided everything you need for a wonderful stay even paints and colouring material for children.

  Thank you for your feedback that we always welcome and we are glad to hear that you enjoyed your holiday. We have been in contact with the cleaning company and will make sure that all points you raised are rectified. Property Owner

  Reviewed by Joanne4.1★Jul 2022

• "We had a wonderful stay at Chyandour."

  The cottage is extremely well-equipped and tastefully decorated, with lovely touches such as a coffee machine, top-of-the-line stereo system, an excellent Smart TV, and comfortable patio furniture. The property made for a fantastic base to explore the region. Pendra Loweth itself is peaceful and relaxing, and we would love to stay here again. Although the property was spotlessly clean, some of the fixtures and fittings (especially in the upstairs bathrooms) could do with being replaced - some toilet seats were loose, and the bath and shower seals would look dirty no matter how much they were cleaned. The beds were all comfortable and clean. Overall, this is the best holiday cottage we have ever stayed in, and we would highly recommend this property to anybody wishing to stay in Falmouth.

  Reviewed by Bernice5.0★Jun 2022

• "We enjoyed our stay there."

  Very well situated for easy drive to Falmouth and beach. Will definitely book again.

  Reviewed by Leslie5.0★Apr 2022

• "Its the 2nd time we've stayed on this park."

  We booked robinswood 1st time. Then this time my family came so we booked robinswood again and this one. OMG we fell in love with your property will definitely be booking again. Had all facilities and very central location.

  Reviewed by Lesley5.0★Feb 2022

• "Excellent holiday home, and very well maintained."

  During our stay, we did note the following which may require owners attention. 1. Extractor fan in master bedroom en-suite, was not working. 2. Wash machine made terrible noise when on spinning mode. Not sue if loose balancing weights are to blame? 3. The main sofa in the lounge, left hand side has you look, still has some stain marks on it. Other than that, all was found in good condition, very warm accommodation during those cold nights. Definitely will be booing again, perfect location and excellent condition.

  Thank you for taking the time to complete your feedback and your lovely comments. We are glad that you had an enjoyable stay. The extractor fan is being replaced. We will arrange for someone to take a look at the washing machine. The sofa was professionally cleaned not long ago, so the sofa will be checked. We look forward to welcoming you back to the property again, hopefully in the not too distant future. Property Owner

  Reviewed by Captain Vaughan3.8★Jan 2022

• "Our second visit to Chyandour and the house was as wonderful as it was the first time, well equipped, comfortable and cleaned to the highest standard."

  ..

  Reviewed by Chris5.0★Oct 2021

• "Sofa's had lots of stains on, had to cover with towels before we sat down."

  Thank you for your feedback, we take all comments on board and will look into the points you have raised, Property Owner

  Reviewed by Richard4.1★Sep 2021

• "There was no umbrella or any shade on the patio, so no way to escape the heat and sit in the cool breeze in the afternoon which meant we couldn’t enjoy the garden as much we would usually do!"

  Reviewed by Jacqueline4.7★Jul 2021

• "Poor WiFi connection at times"

  Reviewed by Karen4.4★May 2021

• "Beautiful home, we really enjoyed staying here, very comfortable."

  The kitchen was perfect and very well equipped. The only thing to improve was the en-suite it needed a bit of TLC, changing the shower and toilet seat, that’s really the only thing .

  Reviewed by Ingrid4.4★May 2021

• "We had a brilliant stay in Chyandour, we were 6 adults with plenty of space."

  It was spotlessly clean, every kitchen utensil you could think of. The beds were lovely and comfy, big fluffy white bath towels and brilliant showers. Tasteful decor, well tended shared garden area with outdoor seating area and bbq. Ideal base to visit anywhere in Cornwall. We had lovely days out to Carbis Bay Beach (a bit pricey for parking), Gylly Beach, Perranporth and Swanpool. A shopping trip to Truro and a visit to the Cathedral is a must. Falmouth is a lovely place to shop, eat or browse. We enjoyed afternoon tea at Dolly's Tearoom and Gin place. We've stayed within 8 miles of Falmouth for the last 12 years and love it. Thank to the owners of Chyandour for allowing us to stay in their beautiful holiday home, we will be back..

  Reviewed by Karen5.0★Aug 2020

• "We read the comments of previous visitors and anything wrong with the cottage had still not been rectified."

  The double bed slats were broken so we fixed them as best we could. The sofa smelled bad and was dirty and needs a clean desperately. The single bed duvets were summer weight and too small, so we were cold at night. Those things aside, the house was very nice and clean and comfortable and we enjoyed ourselves. Just worth paying attention to maintenance.

  We would like to thank you for taking the time to give us your feedback regarding your stay at Chyandour. We are very sorry to hear that you encountered these issues and pleased to confirm that the double bed has now been repaired and the sofa has undergone a deep clean. The owner will also be checking on the single bed duvets before the start of the 2020 season. We are pleased to hear that you enjoyed your stay. Property Owner

  Reviewed by Emily4.4★Dec 2019

• "Great generally but cleanliness bathrooms below expectation (black mould in both showers on head, controls seals and plug holes)."

  The owners have asked us to thank you for your feedback as they monitor this carefully and take any comments very seriously. The property has now undergone a deep clean and close attention will be paid to cleanliness in the future. Property Owner

  Reviewed by Zara3.8★Aug 2019

• "Everything we needed was included, excellent location and superb accommodation"

  Reviewed by Kelly5.0★Jul 2019

• "We were thrilled to find the welcome pack ie milk tea coffee and other homely touches."

  The beds were made up beautifully and it was lovely and warm! We visited National Trust properties and National Heritage properties. St Michaels Mount was the highlight of our stay. An evening meal at Rick Steins in Falmouth was enjoyable. We even did a return boat trip from Falmouth to Truro. The plunge pool and jacuzzi were well used! A super holiday! We hope to return in the future.

  Reviewed by Vivien5.0★Apr 2019

• "Perfect base for exploring locale."

  Lovely beaches close by (walking distance) and Falmouth and all its attractions only a short car ride away.

  Reviewed by Rhiannon5.0★Oct 2018

• "The location was perfect."

  Just a short way (by car for me but by foot for my daughter) to the nearest beach and Falmouth town centre. The setting, in Pendra Loweth, was excellent. Beautiful communal gardens and private terrace with high quality garden furniture and barbeque. The cottage, attractively styled in grey and white, was clean and bright. The kitchen was outstanding. Adequately equipped for six guests so big pans, roasting tins, carving knives etc. we're there in the kitchen cupboards. The dishwasher stopped working after one load but phone call to Sykes Cottages resulted in next day engineer call out and repair was done. Bedrooms were good and en suite to master bedroom had powerful shower. Somewhere to hold shampoo and soap would have been welcomed. This was a perfect holiday cottage. Sykes Cottages were efficient, supportive and easy to contact when needed. I would recommend their service to others.

  Reviewed by Lyndsay5.0★Sep 2018

• "The house is a real home from home."

  Having more items available in the shop/bar on site would be useful and we had two different times of arrival sent to us 3pm and 4pm.

  Reviewed by Liam4.4★Jul 2018

• "We thoroughly enjoyed our stay, a home away from home with everything you could ever need!"

  Attention to detail is key and this property has it all, ideal location and within an idillic setting

  Reviewed by Donna4.7★Jun 2018

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