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"The property is well fitted out and it is like home from home."
Bedding and towels provided, with extra in the cupboard. However as the property is in dire need of TLC - new bathroom, downstairs loo, a really good deep clean and redecorating and a new comfortable sofa. The property looks really grubby. The bath is rusty, radiator is rusty. The non slip stuck in mats in the bath are dirty & grubby. The cupboard under the stairs smells absolutely disgusting. You are requested to leave the property clean and tidy even stripping the beds!!!! Sadly though the owner clearly needs to do the same!
Thank you for your feedback, Clare. I will be attending to the matters you have raised as I myself will be staying next week to see how the property has fared over the summer letting season. I am disappointed to hear about the bathroom radiator which was replaced only 2 years ago when the cottage heating system was upgraded. The bath will be attended to next week. I cannot imagine what has caused the smell in the understairs cupboard but will turn out it out and clean completely next week. I'll have a word with housekeeping too. I regret if this spoilt your holiday. Kind regards, Barbara.
4th October 2024. Update on the issues raised.
On inspection, the bathroom radiator had one bar showing signs of tarnish but this has cleaned off so there is no rust on the radiator now The bath has had the anti-slip discs removed and a rubber mat is provided to ensure your safety using the bath. Rust on the bath is not evident, perhaps an accumulation of cleaning product on the side handles? The cause of a smell in the understairs cupboard is attributable to the cleaning mop head which has been removed and a new one fitted. The furnishings are not grubby. The living room was redecorated this spring with new curtains and all carpets professionally cleaned. Guests are asked to strip the beds to assist housekeeping with changeovers but, if you prefer not to, our housekeeper will strip the beds. There is no expectation in our property for the beds to be stripped.
Kind regards, Barbara
Property Owner
Reviewed by Clare2.8★Sep 2024
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"Very well equipped house."
All clean and well presented. A good base to explore the area. Easy parking reserved just outside the door, pretty well maintained gardens. It suited us very well.
So pleased to read that you found everything in order at "Trelease". You would be most welcome to stay again as there is much to explore in this part of Cornwall. Thank you for your comments. Barbara
Property Owner
Reviewed by Mary5.0★Aug 2024
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"The accommodation is located in a very lovely holiday village."
The property itself is very well designed. The cleaning staff can do a better job.
Thank you for your feedback. I'll contact the Housekeeping Team.
Hope you enjoyed your holiday.
Best wishes,
Barbara
Property Owner
Reviewed by Christoph3.8★Jun 2024
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"Lovely holiday home."
The owners had provided everything necessary for a relaxing holiday! Would definitely stay there again.
Many thanks for your kind words. I am so pleased you enjoyed staying at Pendra Loweth. You would be most welcome to stay again at "Trelease". Barbara and Mike
Property Owner
Reviewed by Janet5.0★May 2024
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"We all loved the property and surrounding village."
So carefully thought out . The grounds are beautiful and so relaxing.
The property itself , spacious, comfortable, everything you need - so well equipped and so spotlessly clean.
We all would highly recommend and will definitely return
Many thanks for your kind words. I am so pleased you enjoyed staying at Pendra Loweth. The gardens are lovely to return to after a day out. There is much to explore in the Falmouth area. You would be most welcome to stay again at "Trelease". Barbara and Mike
Property Owner
Reviewed by Clare5.0★Sep 2023
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"It was a very well equipped house and we appreciated the supplies of washing up liquid, dishwasher tablets and other cleaning stuff, which we had not expected."
We enjoyed our week very much.
Thanks Wendy for your response to your stay at "Trelease". I am pleased to read that you enjoyed your holiday at Pendra Loweth. You would be most welcome to stay again. Barbara and Mike.
Property Owner
Reviewed by Wendy4.4★Jun 2023
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"The cottage was an ideal base to stay and enjoy Cornwall."
It had everything there that you need to be comfortable. I would recommend it friends and family as a great place to stay.
Thanks Simon. So pleased you enjoyed your stay at Pendra Loweth. We find this location very convenient and there's so much to explore in this part of Cornwall. You would be most welcome for a return stay.
Barbara and Mike
Property Owner
Reviewed by Simon5.0★Oct 2022
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"We have had a beautiful stay in Trealese house."
We apreciated accomodation for all the equipments and cleaness.
We went several times in Pendra Loeth and will probably come back again. Services in Pendra Loeth are great. We went to the Swanpool beach very often and enjoyed Cornwall very much.
Thank you again.
Best regards
Cyrille Decavèle.
Reviewed by Cyrille4.7★Jul 2022
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"An excellent property and very well equipped."
Nice touches including dishwasher tablets, milk in the fridge, tea and coffee, board games, bbq and beach equipment enhanced our visit. Nice quiet position, we chose it for the name and will definitely be going back.
Delighted to read how much you enjoyed your stay at "Trelease", Pendra Loweth. The cottage name was chosen to preserve a family name, which has origins as a place name meaning 'homestead' in Cornish. We look forward to welcoming you for a return visit. There is so much to explore in the local area.
Property Owner
Reviewed by John5.0★Jul 2022
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"The accommodation was light and spacious and very comfortable."
Well kept gardens, secluded and quiet. Near to beaches although a car is necessary.
Reviewed by David5.0★Sep 2020
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"Lovely holiday in Trelease."
We usually stay at a different home in Pendra Loweth but were really happy with the position and garden for the kids at Trelease. The only improvement would be in having a second twin rather than the double as awkward with growing kids trying to get them to share (our usual cottage has a double, twin and a single with a pull out that can convert it to a twin or double - more options! Other than that, excellent, all necessary crockery etc and great location for kids playground. Well be back for the 8th time I'm sure!
Reviewed by Holly5.0★Jul 2019
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"Easy booking and a great cottage"
Reviewed by Michael5.0★Sep 2018
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