5 Ocean Heights

55 Customer Reviews

• "We had a lovely stay at Ocean heights."

  We couldn't fault the property and Denise the Housekeeper is only a phone call away should any issues arise. We appreciate our early check-in so many thanks to Denise for that. The townhouse is well furnished and in a great location. A new sofa has just been installed in the living area which was very comfortable. Everyone also had a great night's sleep in the beds. The En suite on the top floor where I stayed is very nice. You are a minute's walk away from Newquay Tolcarne beach, just one of many sheltered beaches Newquay has to offer and the town centre is just a little further. Nice secure dog friendly rear garden also. Loved our stay at Ocean heights and we will definitely return.

  Reviewed by Kobe5.0★Nov 2024

• "We had a fantastic stay at 5 Oceans Height, newquay."

  This is the second time we have stayed there and do feel that it perhaps needs little bit of TLC some of the walls could do with being painted. It is an amazing property in an excellent location. Just think it has got but grubby since the last time we were there. It's also a bit mis-leading that u advertise as pet-friendly then on arrival day we were advised our dog had to stay downstairs (not problem) but could have been.

  Reviewed by Keith3.8★Sep 2024

• "We have stayed at the property 3 summers on the run now, it’s a beautiful house in a fab location."

  The house has everything you need, and Denise the house keeper is amazing nothing is every too much for her!

  Reviewed by Catherine5.0★Jul 2024

• "This was our 4th stay here and as always Denise was on hand if needed."

  We have stayed in other ocean heights property’s too but we like this house particularly as it has a lovely garden, modern decor and a great location.

  Reviewed by Lee5.0★Jul 2024

• "The awful smell and infestation of flies ruined our stay."

  The house owner was too busy in the USA to care. The house keeper didn't help Syke cottages have done nothing about it. The house is dirty and has dead rats under floors causing flies and smells

  Reviewed by Rachel1.3★Apr 2024

• "A delightfully modern house with supberb amenties and first class bed linen and towels too."

  The garden is totally private and lovely to sit in. Comfortable beds an d very roomy bedrooms. I will certainly be booking a stay there next year. Very central in the town to many amenities. Very well positioned.

  Reviewed by Linda Elizabeth4.7★Sep 2023

• "This is the second year on the run we have spent our summer holiday here."

  We absolutely love it! We can’t wait to return next year. The house is beautifully furnished throughout, there is every appliance you need possible. The location is perfect, across the road from the beach, it’s an ideal location to be close enough to the town with being right in the town if that makes sense. Denise the house keeper is always on hand to help with anything you need. We really appreciate you sharing your home, thank you x

  Reviewed by Catherine5.0★Jul 2023

• "It was absolutely perfect!"

  Perfect location just off the main road in Newquay. The cottage was as described except I thought the garden was better then described and we enjoyed a couple of BBQs sat outside in the evening sun. The only jiggle I had was there was only one bin but Newquay uses two bags (one for general and one for recycling). We had to keep the recycling bag on the counter to stop the dog going through it so it would have been good to have had two bins in the kitchen. Otherwise I can’t fault it and will be hoping to return again

  Reviewed by Mel4.7★Jul 2023

• "This is our 4th time staying at ocean heights and our 3rd time in this actual property, Denise is always great at keeping you informed and is a real asset to this house."

  We have already booked our 4th stay and can’t wait to come back again.

  Reviewed by Lee5.0★Jul 2023

• "I was blown away with the property!"

  Fantastic location. Will definitely be booking again for next year.

  Reviewed by Tina4.7★Jun 2023

• "Had a lovely week in a fantastic property."

  Well equipped didn’t need for anything. Beds extremely comfy. Close to all amenities bars, shops and a very nice beach which we enjoyed. Thank you

  Reviewed by Trudy5.0★Jun 2023

• "Property was clean and tidy with all the facilities I needed."

  Excellent location. Barely needed to use the car once I got there.

  Reviewed by Ben4.7★Jun 2023

• "Generally nice property."

  Unfortunately, dishwasher full of dirty pots , old ladies razor in shower , shed full of last weeks rubbish. Also , it would have been nice to know scaffolding and building work was going on to side a rear of the property. Banging constantly aggrevated dog which I'm sure pleased neighbours and builders banging as early as 8am not really what you want on holiday. We recently stayed with self cater cornwall at Easter at Zinc close to fistral. They informed us several times before we arrived that building work was going on and gave us a discount as compensation upfront not after we arrived and raised it so we had a choice. Overall due to the above we were a little disappointed by what we got for what I would consider a premium holiday let. I would be interested to hear your views on the above. Jason

  Thank you for providing your feedback. Our housekeeper on this occasion did overlook the dishwasher load and razor. She is always on hand to assist with any problems that arise for our guests but was not made aware of these oversights at the time. We have no control over any maintenance work that our neighbours choose to carry out on their own properties. Of course, should we decide to perform works on our property we would certainly ensure that any booked guests would be informed in advance. Property Owner

  Reviewed by Jason3.1★May 2023

• "Lovely house in great location."

  Really clean and had everything we needed. The cream tea on arrival was an unexpected delight. One small issue, and nothing to do with the house was the very noisy neighbours which arrived on our last night.

  Reviewed by Claire5.0★Apr 2023

• "We had a fantastic holiday the house is lovely and exactly like the pictures."

  Parking outside the house is big plus. It’s a short walk to the beach and shops perfect location. The enclosed garden was a must for us as we have a Jack Russell he absolutely loved the garden sitting in the sun. I will definitely be coming back to this property and would recommend. Denise the house keeper is brilliant nothing was too much trouble, we had one problem I called her and she was at the house in no time to sort it out

  Reviewed by Elizabeth5.0★Apr 2023

• "Fantastic property."

  Very well equipped. We didn’t want for anything. Housekeeper did a great job and left us a cream tea and milk in the fridge. The beds were really comfy. The property is ideally situated to explore Newquay with lots of shops, restaurants and pubs within walking distance. Tolcarne beach is a two minute walk from the house and when the tide is out you can walk to Fistral. Lovely outside space which is secure for dogs. One of the best properties we have stayed in.

  Reviewed by Frances5.0★Apr 2023

• "Very well presented property in exceptional condition."

  Didn't want for anything. 1st Class property. Only slight problem when we arrived. Couldn't open the back garden gate ( keypad code didn't open the gate) However, very quickly resolved when we phoned the housekeeper. She turned up within 5 minutes and provided us with 2 sets of keys and escorted us into the house. Very good service including cleanliness of the house provided by the friendly housekeeper.Well done!!

  Reviewed by Anthony5.0★Feb 2023

• "We had such a lovely stay!"

  The accommodation is absolutely fabulous. It is just as described and very spacious throughout. Location is superb, the beach is a short walking distance and all of the beaches are all beautiful. The only issue we encountered was a squeaky bed on the first floor, however the housekeeper arranged for this to be repaired Hence the slight marking down on comfort. I would re-visit and recommend!

  We have now replaced the bed with a king size divan style bed, no more squeaks! Property Owner

  Reviewed by Sonita4.7★Oct 2022

• "5 Ocean Heights was well appointed and although similar to a property we stayed in at Newquay last year it was better equipped."

  It is in an excellent location for the local, beaches and town, whilst Holywell and Crantock are just a couple of miles away, just 2 of many lovely beaches. The property was really clean and had a few little touches like the scones, cream and jam, tea, coffee etc which other let's lack. Denise the housekeeper kept in touch in case of need. The rear garden was safe and secure and parking right outside. Only one thing let it down and that was the double bed on the first floor which was very creaky. Luckily we were able to use the 3rd bedroom. A great house and better value than an almost identical property we rented in Newquay last year. Definitely one to try.

  We have replaced the double bed in question with a king divan bed, no more squeaks!!!! Property Owner

  Reviewed by Lynda4.4★Oct 2022

• "5 Ocean Heights What a fantastic find this was!"

  Perfect house with a great set up and catered for everything!! Beautiful decor and location second to none for all our needs. First time we have booked a house as we usually do B & B and no regrets. Lovely touch with cream tea in the fridge for arrival and our second week Prosecco and chocolates delivered. House booked again for next year already on countdown!

  Reviewed by Catherine5.0★Jul 2022

• "Lovely property."

  This is our second stay here because we liked it so much. We stayed with another couple. There’s plenty of space to do that and the facilities to cope with 4 adults. Great location. The garden is also lovely to sit in during the day and the evenings. It was clean when we arrived. We’ve already decided we’ll be staying again!

  Reviewed by Anna5.0★Jul 2022

• "Had a lovely stay at 5 Ocean Heights."

  House is in a great position near several beaches and close to town. The house had everything we needed and the communication from the housekeeper was excellent, certainly the best I have experienced before. Back garden was a suntrap and felt very private. It had a shed for my surfboards and an outside shower. Would definitely stay there again.

  Reviewed by Simon5.0★May 2022

• "A great place to stay, so clean and with all the amenities."

  It's fantastic that it's only yards from the beach. I would easily recommend this place to anybody.

  Reviewed by Peter5.0★May 2022

• "Great holiday brilliant clean house with everything you could need near ..."

  Great holiday brilliant clean house with everything you could need near to everything and beach over the road a dog friendly garden would love to come stay again soon ian

  Reviewed by Ian5.0★Apr 2022

• "Perfect holiday base to stay in Newquay ."

  Clean and comfy . Additional parking was easily found nearby . Very helpful house keeper

  Reviewed by Kevin5.0★Mar 2022

• "We have stayed here many times, we wish it was our house."

  It’s perfect for access to town, beaches, grass area over the road for the dog’s short evening walk, a garden to sit in. The bedroom sizes are amazing. Fabulous shower pressure too. Love it and we will no doubt stay again.

  Reviewed by Suzanne5.0★Mar 2022

• "We had a lovely week stay in Cornwall."

  The house was in a great location a 2 min walk to the beach. The house was very clean, very well equipped and provided everything we could have needed. Would definitely stay again!

  Reviewed by Stephen5.0★Nov 2021

• "WOW fantastic holiday, the place we stayed had everything and more that you ..."

  WOW fantastic holiday, the place we stayed had everything and more that you need, everything was top end for quality and luxury and the location was brilliant so easy to get to places further afield and the beach just round the corner, one of the best holiday let we've stayed in would highly recommend

  Reviewed by Caroline5.0★Aug 2021

• "We had a lovely week in this beautiful home."

  Everything was clean, there was plenty of space and it was decorated/furnished to a high standard. There is some lovely art work in the property which I am looking at purchasing for our own home. The friendly housekeeper Denise was on hand should we have needed anything. The complimentary cream tea was a lovely touch, It was such a relief to have the town centre and Tolcarne beach within walking distance, which meant no early starts, fighting for parking spaces. We made some lovely memories as a family and highly recommend this property to others.

  Reviewed by Sarah5.0★Aug 2021

• "We stayed in this accommodation for 2 weeks, and it was a great base for us having the beach and amenities on the doorstep."

  The house was lovely and there was everything we needed and if not we just had to ask the housekeeper. She was always handy on the end of the phone and couldn't do enough for us even when we struggled to work the cooker, she rang me straight away! Thank you for a lovely stay. The Andrews family.

  Reviewed by Alison4.7★Jul 2021

• "The double bed was basically broken."

  We asked the housekeeper to fix it but even they tried they said there was a lot of movement in the bed. It kept us all awake every time someone rolled over, I could hear it in the room above!! The building site at the end of the road was noisy as well. It wasn’t a relaxing break and for £2k for the week we were extremely disappointed.

  he loose bed frame was brought to our housekeeperâ??s attention and an immediate fix was done to secure the frame. We endeavor to maintain our house to the highest standards and replace and improve fixtures, furniture and contents on an ongoing basis. Everything in our house, including the house itself, is four years old or newer. As issues arise they are dealt with immediately. Property Owner

  Reviewed by Julia2.8★Jul 2021

• "When we arrived at the accommodation there was a funny smell of which we had to buy our own air freshener automatic dispenser to try and mask it."

  However on our second day we returned back to over 50 big blue bottle flies. All the windows downstairs had been closed before we went out. We contacted the housekeeper who came round straight away and had someone come out to look who found no reason for them. We tried to find a cause and looked under the kitchen units and was met by rat droppings and rat poison. For the next 2 days we had to spray potent fly spray as we left to come back to 20/30+ dead flies. The work surfaces and floor was covered in dead flies. If we were able to find alternative accommodation in Cornwall (not for lack of trying) we would have left. We opted to stay in a self catering property so we could cook ourselves but we did not feel comfortable with this having seen rat droppings and the dead flies. I have video and photo evidence of this and would appreciate someone contacting me to discuss further

  The pest control issue is very unfortunate and not, as pest control informed us, unique to our property. As soon as this problem was identified we have been dealing with deterrents and are addressing the entry point to eliminate any future unwanted activity. Property Owner

  Reviewed by Jodie3.4★Jul 2021

• "It’s in a great location for beautiful beaches,shops,restaurants and pubs,cliff walks,the list is endless."

  Great for travelling to other places too without spending all day in the car.

  Reviewed by Debbie4.4★Oct 2020

• "The apartment was absolutely beautiful."

  It was spotlessly clean, and very homely. Its situated in a great area just seconds from the beach and amazing views, A and fairly Close to the town centre. I would definitely stay here again if I was to return to Newquay!!!

  Reviewed by Charlotte5.0★Oct 2020

• "Fantastic house and fantastic location."

  The house was very clean and the kitchen had all the essentials which really helped. The setup of the house was great and very family friendly. The beach was a 100m walk to the top of the road and had some beautiful views. I would definitely go again...

  Reviewed by Amrit5.0★Sep 2020

• "Great location for the beach and only a short walk to the zoo."

  House was lovely but needs more comfy seating we were ok because we only had small children but if there were more adults there only 1 sofa and 1 chair. We expected the house to be spotless because of being closed and deep cleaning being done but under the sofa was dirty, splashes of tea on the wall and cupboard and we had to clean the hair out of 2 plug holes as the water wouldn't drain away so definitely not as clean as we would have liked but the house is beautiful and the beds were super comfy but a little small but we are used to king size. Views are not the best but its only a couple of minutes to the beach so that was great. We would go again even with the few cleaning issues.

  Reviewed by Julie3.8★Aug 2020

• "Very nice property and great for families."

  The local and immediate area is quite run down which we weren’t expecting. However we were out of season so if we had visited in the middle of summer we may not of noticed this as much. Other than main beds being quite small the property was very nice.

  Reviewed by Sarah4.1★Feb 2020

• "From arriving to a beautifully clean and tastefully decorated house with a cream tea awaiting to leaving we loved every minute staying in this holiday home."

  We all felt at home straight away and made the most of relaxing throughout the week while the wind and rain did their best to put a dampener on our break. The back garden was perfect for our four legged travel companion and we all came home with ideas for landscaping our own gardens. This has been one of our favourite holiday homes and certainly hope to stay again. We didn't need you but thank you to Denise for being at the end of the phone and it was a pleasure to meet you.

  Reviewed by Malcolm5.0★Feb 2020

• "Lovely, modern town house across the road from the beach."

  Great location as it is in walking distance of Newquay. All the appliances you need. Good sized rooms. Dish washer is handy. The housekeeper is very friendly and always contactable if you need anything. House has the 'Wow' factor. Would definitely stay again.

  Reviewed by Rachel5.0★Jan 2020

• "This is just a gorgeous place to stay."

  Spotlessly clean. Lots of space. Comfortable sofa. Lovely outdoor secure back garden which in summer would be amazing! Good for socialising. Easy to walk into town.

  Reviewed by Lindy5.0★Nov 2019

• "Generally I would say that the holiday accommodation was very good as were the instructions as to how to get the key etc."

  It was lovely and well equipped too. What was really nice was the milk and cream tea and the texts from the housekeeper, Denise letting us know when the accommodation was ready on the day of arrival. The only thing that was a slight negative was that we had to buy some new duvet covers and change the bedding as it had a strange smell and there seemed to be some hairs in the beds too. I think maybe this was oversight as previous feedback from other customers had commented as to how clean the accommodation was... I did have to wipe the kitchen down as well as the table mats as they were sticky with old food. This was only a little niggle. We had a lovely holiday and like the Ocean Heights accommodation. It is well located to visit Newquay’s beaches, zoo, aquarium as well as other locations. Thanks for a lovely stay.

  Reviewed by Samantha3.8★Oct 2019

• "Great place to stay."

  We were a couple so had plenty of space and we enjoyed it. The sofa was really comfy. The communication from the house keeper was very good. First holiday rental in Newquay that had clear instructions on disposing of waste, well done. We will be staying again. Thank you.

  Reviewed by Suzanne5.0★Oct 2019

• "Nice house, good location, clean, modern and very well equipped"

  Reviewed by Andrew5.0★Oct 2019

• "Really lovely house Good quality and easy access to town and local sites Would return x"

  Reviewed by Mary4.7★Sep 2019

• "We had a fantastic stay at 5 Ocean Heights and will definitely return."

  Our group of three adults and two children were extremely comfortable and really enjoyed our stay. The property exceeded our expectations and was very welcoming, the cream tea on arrival was a great touch.

  Reviewed by Sean4.7★Aug 2019

• "The property was amazing, literally the best we have stayed in."

  Everything is catered for ie towels dishwasher tablets washing up liquid even hand wash. The cleaner was such a lovely lady and the cream teas were a great added touch. The location is outstanding with Tolcarne beach and a huge park on your doorstep. The only thing I would say but this is not a criticism, the master bed could do with being a bit bigger, but other than that this property is flawlessly put together.

  Reviewed by Jamie4.7★Jul 2019

• "The house was amazing."

  Local amenities with in 5-10 minutes walk away. House was very clean and modern. Really enjoyed our stay here and would highly recommend.

  Reviewed by Alan5.0★Jun 2019

• "“Perfect location for visiting this part of Newquay, with easy reach to many beaches and other tourist facilities."

  ” “Beautiful, clean, well-appointed house.”

  Reviewed by Peter5.0★Sep 2018

• "Beautiful house with all the comforts of home, situated in a quiet location within a few minutes walk from a lovely beach and main town."

  Great family base to explore Newquay would definitely recommend.

  Reviewed by Karen4.7★Aug 2018

• "We had a fabulous holiday in this lovely house, everything was on our doorstep."

  The house it’s self is gorgeous would highly recommend it.

  Reviewed by Rachel5.0★Aug 2018

• "The house was lovely, everything you could need a home from home."

  Very clean and tidy and situated with everything on the doorstep, beach, shops and many restaurants within the town. I would like to thank the owners for sharing their house and Denise the house keeper for being so helpful and welcoming. I will be back next year if I'm not already living there.

  Reviewed by Karen5.0★Jul 2018

• "The accommodation was clean and comfortable with everything you need."

  Close to the beach and town and dog friendly. This is the first time I have taken the dog on holiday and the garden was good for him to run around and find shade in the hot weather. The photos don't do the property justice. It's really beautiful and tastefully decorated. It was also great to have 2 bathrooms and 3 toilets. It was great to walk a few yards up the road in the evening and catch the sunsets. Walked to other beaches, around a mile to Fistral and then Towan beach as dogs aren't allowed on Tolcarne beach near the apartment which is worth mentioning. We had a great time and we may even now relocate after 26 years of returning to Cornwall.

  Reviewed by Suzanne5.0★Jun 2018

• "Beautiful accommodation."

  Clean, modern and easy access to shops and beaches. Will definitely recommend.

  Reviewed by Lisa5.0★May 2018

• "The house was very comfortable and had everything we needed during our stay."

  It is really well located with a large green area to walk your dog at the end of the street and a Tesco store 2 minutes walk away. It is walking distance to the main beaches in Newquay and about 30 minutes drive to St Ives, Padstow and the Eden project. The accommodation was very clean and the beds were really comfy. I would definitely recommend this place.

  Reviewed by Kurt5.0★May 2018

• "Location is excellent - very central."

  Property is finished to an exceptionally high standard, well laid out and lots of space. There is a lot of storage/cupboard space in the bedrooms. Very comfortable. Well stocked kitchen. Fresh eggs, milk, bread and a Cornish cream tea on arrival.

  Reviewed by Gill5.0★Mar 2018

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