Belmont

9 Customer Reviews

• "We were very pleased with the property it was spacious, clean and very well equipped for everything we needed for our stay, the beds were comfortable."

  Lovely garden area with a BBQ. We would definitely return.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Donna5.0★May 2024

• "We had a great time at Belmont - excellent location near the amenities, well laid out, clean and well-appointed accommodation perfect for 2 active families, big level lawn for kids to play in, sauna for the adults to recover after surfing, big new barbecue - we were very impressed."

  Will book again.

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by James5.0★May 2024

• "The house is reasonably spacious, very well equipped and all appliances are of good quality."

  What is disappointing is the condition of the property – it’s dated and in need of investment all around. It is not of the standard that could justify the price. While cleanliness inside the house was good there are a few areas that are not satisfactory - windows in particular are very dirty and garden is neglected (overgrown, rotten apples on the floor, dirty furniture, cracked tiles etc). The house inside, despite being clean, has an unpleasant smell (damp?) which is very prominent as you walk in, gets less so later. The beds are small and while in the master bedroom the bed was ok other guests complained of mattresses being worn out. Two more things affected us but the first one we knew about in advance, and the second was just unfortunate I guess. 1- the policy of no bedding/towels or any provisions (shower gel, shampoo, washing tablets) or food (even basics like salt/pepper). It feels more appropriate for a bottom of the range places where every penny counts, not suitable for a property in this price bracket. Somehow takes away any feeling of welcome/convenience for guests. 2-there was some building work going on during 2 days on both properties (bottom of the garden and to the right). This was generating noise and dust.

  Reviewed by Magdalena2.5★Jul 2022

• "The house is very well equipped with all the kitchen utensils, ie, pots pans etc you need,the appliances are of good quality, but, the house now needs money spending on it."

  There are eight lights not working in the sitting room, the extractor fan in the bathroom no longer works. There are numerous large cracks in the walls and ceiling, in several rooms. There is a constant musty, damp, off putting bad smell throughout the house, unless the doors or windows are left open, as soon as a room is shut up, it returns. This property is perfectly placed in the town for all requirements, but it is unloved both in the building and garden, which is a huge shame, it has great potential.

  Thank you for your feedback. We are sorry for the inconvenience caused, if we had been advised of this during your stay, we could have looked into this further. We hope to welcome you back to Cornwall soon. John Bray Cornish Holidays. Property Owner

  Reviewed by Patricia3.1★Jun 2022

• "The property was fantastic and the facilities were great."

  It really was a home from home. Location was brilliant and we all had a great week. Thanks so much. We would definitely use Sykes again and happily move straight back in to Belmont!

  Reviewed by Heidi5.0★Apr 2022

• "We have hired Belmont for several years at Easter, mainly due to its central location."

  It has always met our needs as a family. This year it smelt unpleasantly of dog and we wondered if the carpets need cleaning? Similarly the sofas and the two smaller bedrooms. It was fortunate that the property was inhabited this particular week as the roof felt came off and we were able to alert John Bray and avoid a serious leak through the kitchen ceiling. Overall the property is becoming dated, the doors to the garden are awkward to open, draughty and one piece of glass has blown, the acoustics in the lounge require at least a large rug to deaden the hollowness of the wooden floor, both televisions should be smart, and the number of single beds means the property no longer meets our requirements. A king size bed in the master bedroom would also increase the property’s appeal compared to other properties nearby.

  Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team at John Bray Cornish Holidays and to the owner. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Mrs3.1★Apr 2022

• "Great location and we really enjoyed our stay Some locks added to the bathrooms would be useful The sliding doors need replacing, bit of a pain to open and close."

  Thank you for your feedback. Sorry to hear the about the lock and door situation, we will liaise with the owner, but glad it did not in any way spoil your holiday. Look forward to seeing you soon. John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Lee3.8★Oct 2021

• "We arrived and the property was lovely but not clean."

  The cup and crockery had been left dirty and what seemed a dirty dishwasher. The cupboards and drawers were dirty and cutlery dirty. I obviously cleaned what I could as we were not allowed in until at 4.30 pm Friday eve. I reported it to John Bray office Saturday morning, they sent a cleaner out Monday afternoon.

  Reviewed by Sue3.1★Sep 2021

• "You will probably say you can't do this because of Covid but there should be some way you can leave instructions on how the heating is set up and how to alter it if needed."

  You could have info/instructions on the wall next to the controls so you don't have to touch them. In the case of Belmont we only found how to work the sauna after 2 days, we found the red switch on the wall okay but the controls inside the sauna are right at ground level which you can't see by just looking in, you have to get on your hands and knees inside the sauna to read them. Once again a simple note on the wall next to the switch would be helpful. Apart from that it was a lovely property and we would book through John Bray again.

  Thank you for your feedback. Covid has challenged our housekeeping staff and restricted what can be left in the property (Handbooks, consumable etc) Sorry to hear you had a bad experience and we'll do better in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Martin4.7★Sep 2021

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