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"I will not deal with any organisation that refuses to accept phone calls and will not enter into dialogue (emails at the very least)."
We knew nothing about a key to the garage to get access to the garden sunshade. The BBQ arrived on our last day. It would have been helpful to know that the rubbish is collected very early on Thursday morning, 30% of our rubbish remained because we missed the collection, being too busy vacuuming etc prior to departure.
Thankyou for your feedback, we are sorry to hear that you had issues trying to get hold of us. We are aware of the issue and have made strides to improve this service. We will investigate the garage key, the owners had bought a brand new BBQ as the old one was in need of replacement. Our apologies that this arrived towards the end of your stay. We state the waste collection is on Thursdays in our welcome folder in the property. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by I5.0★Jul 2024
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"The property is advertised as having a bbq but there was no bbq at the property which was disappointing"
Thank you for your feedback. We apologise that there was not a BBQ present at the time of your stay, unfortunately it was in need of replacement. This has now been remedied as the owner has purchased a new one for the property. We hope to welcome you back anytime in the future - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Hazel4.4★Jul 2024
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"Thoroughly enjoyed our stay."
The house had plenty of room for our family,was very well equipped with everything we needed. Clean and comfortable and really handy for the surrounding area, beaches etc. Convenient for local shops providing everyday needs. We would be very interested in booking again for 2025 but the website appears to be blocked out. Further info would be appreciated. Denise and family,
Thank you so much for your kind words. It's great to hear that you had such a lovely stay and had the perfect base to explore the local area from. We will be in touch about provisionally booking for next year and your options. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Denise5.0★May 2024
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"We loved this property."
The listing does not do it justice. I can't really fault anything apart from the kettle! It was a stove top kettle and took a very long time to boil so we ended up boiling water in saucepans. A very small thing!
Thank you for a great holiday.
Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Joanna4.7★May 2024
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"A delightful house in a good position with all amenities included."
Thank you so much for your kind words. It's great to hear that you had such a fabulous stay! - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Stuart5.0★May 2024
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"Great bungalow slightly let down by dated and cramped second bathroom compared to master en-suite which was lovely."
Great to see kitchen had been refitted after our last visit 2 years ago and the new kitchen is a big improvement particularly as it’s the first impression you have when you enter the property. Lots of windows. Light and spacious. Very pretty garden. Not overlooked.
Two points to note:
1. Central Heating - because of slightly chilly weather, it would have been nice for the CH to be operating AM and PM but there were no instructions provided on how to operate the system or any information about the system being pre-set by the owner so, we presume, it was unchangeable. We therefore had to resort to using the individual plug in electric heaters provided which seemed a waste of energy. The fact these are provided indicates the air source heating is not up to the job!
2. There were no instructions for the microwave which was not obvious how to operate surprisingly. Suggest these are provided to help other guests.
Thanks for your valuable feedback, and we are glad you like our new kitchen and the en-suite bathroom! Hope you had a lovely holiday.
We will ensure there are better instructions as to how to operate the heating (new air-source heat pump) which actually works very well. The electric radiators are left from previous days with the LPG combi-boiler but we thought it would be nice to leave them for your use as heat pumps are known to be often bit slower to adjust .
We will also ensure there are instructions for the microwave.
The second bathroom will be part of our rolling improvement plan, most of which has already been completed as you saw. That bathroom still works well and is warm and we haven't had any other complaints or negative feelings voiced about it.
Property Owner
Reviewed by Justine4.7★Apr 2024
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"Lovely property with spacious rooms, excellent array of kitchen equipment and secure garden which was perfect for our dog."
Great location with close local amenities and excellent beaches and restaurants within walking distance.
Will be booking a return visit next year!
Thank you for your kind comments, we look forward to welcoming you back next year.
John Bray Cornish Holidays on behalf of the owner
Property Owner
Reviewed by Laura4.7★Oct 2023
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"Loved the property."
Very clean and well situated with a very secure garden for the dog.
So pleased you enjoyed your stay.
John Bray Cornish Holidays on behalf of the owners
Property Owner
Reviewed by Linz4.7★Sep 2023
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"The property was spacious, clean and comfortable."
It was everything that you would want for your stay, great value for money. We would definitely recommend.
Thank you for your kind comments, we are so pleased you enjoyed your stay and look forward to welcoming you back in the near future.
John Bray Cornish Holidays on behalf of the owners
Property Owner
Reviewed by Andrew5.0★Sep 2023
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"Lovely property, superb location, well equipped."
We really enjoyed our stay thank you for sharing your property with us.
Thank you for taking the time to share your feedback with us. We are pleased you enjoyed your stay at Chimings. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Nicky5.0★Aug 2023
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"The house exceeded our expectations."
It was spacious, clean, and had a very well equipped kitchen. It had super comfortable mattresses particularly in 2 out of the three bedroom. Having said that, the mattresses in third bedroom were also more than adequate. The house was warm and welcoming. The layout was great. Garden was pretty with nice furniture. The utility room was also a great extra. One small note for the owner. The cold water tap in the en-suite turns the wrong way and it could easily be broken if one trys to force it open the correct way.
Thank you so much for taking the time to share such great feedback. I am so pleased you had such a fantastic stay at Chimings. Thank you for the note on the cold water tap we will get this looked at. Thank you once again for taking the time to share your feedback with us. I do hope we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on Behalf of the Owner
Property Owner
Reviewed by Cristina5.0★May 2023
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"Beautiful house and garden, really well kitted out."
Thank you for taking the time to send your lovely feedback. We hope to welcome you back to Chimings very soon.
John Bray Cornish Holidays on behalf of the owner
Property Owner
Reviewed by Sarah5.0★Apr 2023
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"Lovely accommodation for our family."
A good sized spacious homely bungalow and beautiful garden which is so quiet and private. Fantastic location to explore the North Cornwall coastline. Also able to take a nice 15 minute stroll to the beach from bungalow. Great instructions on how to get there, access accommodation and how to use facilities. We will be back, thank you.
Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Chimings and had the perfect base to explore the north Cornwall coastline.
Property Owner
Reviewed by Jennifer5.0★Jul 2022
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"Comfortable good sized bungalow in a quiet position but in walking distance to shops."
Fabulous loved garden which is enclosed enough for non escapee type dogs.
We would definitely return.
Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Julie4.7★May 2022
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"We always love to return to Chimings for a break & this time did not disappoint."
Would like to say some of the kitchen equipment could do with replacing also had to report on broken locks on loo window, patio door lock & leaking tap.
Pleased to report that kitchen equipment is replaced and tap and locks promptly fixed!
Property Owner
Reviewed by Diane4.7★Oct 2021
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"Had a lovely time,love the bungalow and garden,will definitely return."
Did you find out what my unwanted guest in the loft was x regards pat
Ms. Pat CoreJun 2019
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"Yes will be booking again next year but may try one of your other property's nearer Polzeath so would love if you get in touch in November."
We really loved the Chimings but fancy a change.
Mr. And Mrs. Nicolette StaleyOct 2017
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