St Martins Apartment

17 Customer Reviews

• "All of the door window blinds are broken."

  the only toilet is loose and not fixed to the floor. Some parts of the flat are not clean enough. Outside area unsuitable needs cleaning.radio not working outside light is not working. Toaster not clean needed to clean before use. My friend was going at end of sept but will not be going now.

  Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team here at John Bray Cornish Holidays. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Raymond2.5★Aug 2024

• "Not far from shops and Ferry is within walking distance."

  Good to have a parking space allocated. Our stay was good and comfortable and it was quiet and relaxing.

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Susanna3.8★Aug 2024

• "Really lovely apartment."

  It has everything you want and a great location. There is no WiFi but I had 5G in most of the apartment and was able to hotspot and work remotely when needed. Would definitely recommend

  Thank you for taking the time to provide feedback. We are so happy to hear you had all you needed for a perfect stay. We would love to welcome you back anytime in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Suzanne4.7★Jul 2024

• "Excellent overnight stay, accommodation and food lovely."

  Thank you very much for the wonderful review of your stay at St Martins Apartment. We do hope to welcome you back in the future - John Bray Cornish Holidays on behalf of the owner Property Owner

  Reviewed by Lionel5.0★May 2024

• "Pleasant stay at St Martins, but found sofa very uncomfortable in Lounge and ..."

  Pleasant stay at St Martins, but found sofa very uncomfortable in Lounge and conservatory, also lots of cobwebs in conservatory

  Thank you for taking the time to share your feedback with us. We are very pleased to hear that you enjoyed your stay at the property and are sorry to hear that you experienced some cleanliness issues, your comments will be raised to our housekeeping team and all feedback in shared with the owner - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Annette3.4★Sep 2023

• "Second time staying in St Martins and as before all good."

  Love the proximity to local shops and pub. Enjoy the walk down to Rock sea front admiring all the amazing houses!

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future! - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Bridie5.0★Jul 2023

• "The listing needs to be reviewed."

  Under location, it still describes being near Chatsworth and Bakewell in Derbyshire! Information about the availability of WiFi needs to be clearer (fee payable). The property was clean although the patio table was very dirty and clearly had not been cleaned for my arrival. The ceiling light over the dining table did not work and the kitchen clock battery needs to be replaced. I don't like venetian blinds! It's a very nice property and great for walkers or those using cars but quite a walk from the nearest centre in Rock - definitely more than 1 mile to the nearest pub/restaurant and longer to the nearest ice-cream! Is there a local map of the area clearly indicating the footpaths? I used a couple of maps I found, but found them not to be accurate - some paths were not marked and a couple were very overgrown or blocked.

  Thank you for taking the time to share your feedback with us. The listing has now been rectified. and there is no Wi-Fi at the property, as stated on the listing. We are sorry to hear that you experienced some maintenance issues during your stay, your comments will be raised to our maintenance team - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Julie-ann3.8★Jun 2023

• "We had a very comfortable stay at the St Martin's apartment."

  The problems mentioned in a previous review in August have largely been resolved and the patio furniture is now much nicer than that shown on the website.

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at St Martins Apartment and had the perfect base to explore the north Cornish coastline from! John Bray on behalf of the owners. Property Owner

  Reviewed by Jill4.1★Sep 2022

• "Not happy on arrival cleanliness very poor crumbs on sofa bed blocked toilet for 2 days reported nothing done so had to unblock Ourself as unable to use toilet."

  Blinds damaged and shower base has crack .dirty curtains in the lounge with brown marks on and cutlery filthy and some furniture in lounge and dining chairs filthy too. Garden furniture looked like it had seen better days rusty and unsafe to use so unable to sit and enjoy Outside area in evening and wasn’t told it was residential apartment on booking .

  Thank you for taking the time to give use some feedback. We are really sorry for the issues you faced on you stay with us, these have been reported to our maintenance team and will be sorted. We hope to welcome you back in the future. John Bray Cornish Holidays on behalf of the owners. Property Owner

  Reviewed by Rachel1.9★Aug 2022

• "We had a lovely stay at St Martins and the location in Rock was perfect for us."

  Our only issue was that it said WiFi on the Sykes description but there was no WiFi in the apartment (hard with 2 teenagers) and there was rusty/old furniture on the patio area, which didn’t make it look that appealing. The rest of the apartment was just as described and a great week away!

  Thank you very much for your feedback on your stay at St Martins Apartment. We will look into the points you have raised straight away in order to improve future stays. We are delighted that you had a lovely stay and enjoyed the surrounding North Cornish Coastline! Property Owner

  Reviewed by Kat4.4★Jul 2022

• "The apartment is beautifully furnished and extremely comfortable, everything you need is there."

  We thoroughly enjoyed our week and would reccomend St Martins Apartment 100%

  Thank you so much for your kind words. It's great to hear that you had such a wonderful stay at St Martins. We look forward to seeing you again soon in the north of Cornwall. Property Owner

  Reviewed by Debra5.0★Jun 2022

• "Super little flat very well equipped, lovely Italian crockery all in good order and clean."

  We felt that unlike some holiday lets the kitchen cupboards were not full of totally unnecessary items making the kitchen very user friendly. Slightly further from the sea front in Rock than we thought but the walk was lovely easily manageable not too steep. Very close to shops for food, Spar, Butchers, Bakery, Fish Shop, Deli, Coffee shop and a fish and chip shop The Pub just up the road was very pleasant and also had a shop providing frozen meals. This meant that any shopping did not have to be carried too far. No Wi-Fi was not too much of an issue to us but could be for some people. We had a very enjoyable relaxing week.

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at St Martins Apartment and had the perfect base to explore the north Cornish coastline from! Property Owner

  Reviewed by Bridie4.4★Jun 2022

• "Excellent accommodation marred by a lack of information."

  No instructions on how to get hot water, which we discovered by chance. No instructions on how to turn on the heated towel rail, again discovered by trial and error. No guide to the television. Guide to a radio but not the one supplied.

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at and had the perfect base to explore the local area from. We apologise for the lack of information in the property. These were removed due to COVID. However these are in the works to be back in the property for the 2022 season. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Brian4.1★May 2022

• "The property was really comfortable, especially the bed which is always a great plus on a holiday."

  Reviewed by Paul4.4★Oct 2021

• "In an ideal world free individual WiFi would be great."

  The BT hub router is very temperamental and a little pricey. Sorry to be negative and totally understand because there are multiple lettings in Lundy House which would make it very expensive for the owner to put individual routers into each one. Other than that we thought St Martins was lovely. Fresh. Very well furnished and decorated. Ideal bathroom. Neat patio furniture kit. Spacious lay out and floor plan. All in all really excellent. Thanks.

  Thank you so much for your kind words and feedback. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Tim5.0★Sep 2021

• "The accommodation at St Martins was excellent thank you The only way it could ..."

  The accommodation at St Martins was excellent thank you The only way it could be improved is to have Some sort of Patio table provided in particular with the lovely weather we enjoyed,

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Philip4.7★Jul 2021

• "St Martins Apartment certainly exceeded our expectations."

  There was plenty of cupboard Space, a large wardrobe and plenty of crockery and cutlery. The apartment is of a very high standard with wonderful fixtures and fittings the added bonus of the lovely conservatory which became a favourite spot in the evenings. I would highly recommend this property not only was it excellent value for money but a perfect location.

  Mrs. Rosemarie PhillipsAug 2019

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