Vi’s Valley View

7 Customer Reviews

• "The cottage was lovely & homely with everything you could possibly want."

  It was clean & fresh when we got there with some of the usual Cornish cottage issues which was expected. The cottage has 2 double sized bedrooms with 2 bathrooms both with loads of storage, we were really happy with everything. I spent an hour on the first day weeding & cleaning the front garden which was really worth the effort as we had stunning weather all week and sat out every afternoon with a glass of wine looking down into the beautiful valley. I would definitely book this again due to the size cleanliness & location, I could nitpick over small maintenance issues but we had such a lovely week there it really wasn’t an issue to us. We will be booking again for next year ❤️

  Thank you for such a lovely review – we are so glad you enjoyed your stay and that you were lucky with the weather. And a further ‘thank you’ for accepting our cottage’s little quirks (like you say, it’s the Cornish way!). We must apologise for the garden and thank you for being so green fingered! We are in the process of organising a regular gardener to visit the property to make sure it is neat and tidy. Property Owner

  Reviewed by Dawn4.7★Sep 2024

• "Property was lovely."

  Very disappointed our dog was not allowed on the beach. Having reread the listing it is my error and I should have realised but if I’m booking a pet friendly cottage it would have been nice to know explicitly that your pet is not not allowed on the beach in the village between April and November

  We're sorry to hear you were disappointed - we also wish that dogs were allowed on the beach all year round! Hopefully you were able to enjoy the riverside walk in the village with your dog, as well as many other dog-friendly beaches within a short drive away. We provide alternative suggestions for dog-friendly days out in our cottage information pack and hope you found this information useful. Property Owner

  Reviewed by Lance3.4★May 2024

• "My husband and I have visited Cornwall every year for the last 18 years."

  We have stayed in a variety of accommodation on each visit, so we generally have an idea of what to look for in a cottage. We were happy with the cleanliness of the cottage, however we did find that the grill pan still had fat in it and we were somewhat disappointed with the state of the outside space. There were lots of weeds (we're aware there has been a lot of rain) it was apparent that the outside areas hadn't been attended to for quite a while. The cottage is called Vi's Valley View, sadly the view was obscured as the double glazed windows in the lounge and the bedroom have blown along with two smaller windows, so looking out of them was a little dreary. In the welcome pack it stated there were dog bowls and treats in the study, neither were found. Not the end of the world I know. We had a query about the access to the outhouse where we could find fuel for the open fire, it said in the Information pack that the contact number for any queries was at the front of the Information pack, it wasn't. Thankfully I was able to find this on the email from our booking with Sykes. We made contact asking how we could access the outhouse and they got back to us 2-3 days later. In our experience the majority of holiday cottages leave a 'Welcome Pack', in these we have had items such as Milk, biscuits, and even a bottle of wine on a couple of occasions. At Vi's cottage we got a welcome pack but on opening it there was 2 dishwasher tab, 2 washing capsules, a cloth, sponge and washing up liquid. Sorry to say we were a little stunned the fact it was called a 'Welcome Pack'!! We found the bed in the main bedroom a too firm for us. On a positive note, we enjoyed our time in Cornwall. The cottage kitchen is well equipped, the lounge very comfortable, great location, good parking 'The Ship' served great food and the locals were very welcoming.

  We are glad you enjoyed your time in Cornwall overall, but we apologise that our cottage was not up to standard. We are sorry that there was no welcome pack left out for you - there should have been some tea, coffee, biscuits, and some treats/bowls for your dog. We have contacted our cleaning and management company to ensure that this doesn't happen again (likewise, to ensure the grill pan is properly cleaned/inspected). They should have left their contact details out for you, so we will also chase this (we never recommend guests contact Sykes during their stay, as this is not the quickest way to get help). We've been informed that your issue with the coalshed door was resolved and that the wood had expanded in the wet weather. Thank you for informing us about the garden - as you rightly say, there has been a lot of rain recently and we are due a gardener to spruce the place up. We will see to this! Our back yard does not receive much sunlight, so we hope you enjoyed sitting outside the front instead. We're sorry if the obscured windows ruined your experience - the double glazing is high on our list of renovations. Whilst our cottage is called 'valley view' (a name it was given over a century ago), the view further down the lane is less obscured by trees and houses, so I hope you were still able to enjoy the beautiful scenery. Thank you for your honest review and we apologise for any inconvenience caused. Property Owner

  Reviewed by Susan3.1★Apr 2024

• "Lovely cottage tucked away in a quiet village."

  5* a real home from home, fully equipped with everything you need, warm & comfortable. Beach, shop, pubs, takeaways, kids playground on the beach all in a few minutes walk. Drive to Mevagissey 10mins Charlestown 15mins Recommended

  Thank you for taking the time to leave us a review - and such a lovely review it is too! We are so glad you enjoyed your stay at our cottage and it sounds like you really made the most of the local area too. Property Owner

  Reviewed by Andrew5.0★Mar 2024

• "What a wonderful place the cottage is just beautiful."

  Everything has been thought about kitchen very well stocked, lounge super cozy, Bedrooms very comfortable with lovely bathrooms. Even thought about our pooches with dog biscuits and pooh bags, even down to supplying some old towels in case they needed them. Would highly recommend and will definitely go back.

  Thank you for taking the time to leave us a fabulous review, we really appreciate it.We are super dog friendly and can't wait to host you and your pooch again soon. Property Owner

  Reviewed by Mandy5.0★Nov 2023

• "We arrived an hour early (3 pm) to see if we could drop some bags off, the cleaner was just leaving and he was happy for us to enter the property."

  He stated that another cleaner would be arriving within the hour to make the second bed up with linen and drop off clean towels, however, we did not get the bedding until 21:45 that night after pestering someone called Chris via WhatsApp who told us that there had been issues all day with stock, we then had to make the bed up ourselves. We had a long tiring drive and all we wanted was to get some sleep. The clean towels did not arrive until the next day, so we had to use old towels we found in one of the bedrooms that were labeled for emergency and use with dogs... this is not really acceptable, but we did eventually enjoy our stay.

  Thank you for taking the time to give us your feedback. We cannot apologise enough for the mix up with the linen, which is provided by the cleaning company - as you rightly say, it is not acceptable. Please be reassured that we followed this up with Chris (the manager of the cleaning company) as soon as we were notified. We have also parted ways with Chris and now use an alternative cleaning company to avoid this happening again. Once again, we are sorry for any inconvenience that this caused and we hope that it did not impact significantly on the rest of your stay. Property Owner

  Reviewed by Dale3.8★Oct 2022

• "We had a great stay at the cottage."

  It is in a quiet yet convenient location for the coast, shops and nice local pub. We loved the quirky feel of the cottage and attention to detail. We loved having both a living room and dining room plus separate kitchen and the spacious bedrooms, there was ample storage space. The stair to the bedrooms is a bit tight but we got used to it. We would consider returning to this special place!

  Thank you for taking the time to leave us a review - we really appreciate it. We are so glad that you enjoyed our quiet corner of Cornwall as much as we do (and the local pub!). As our first ever guests, it makes us very happy knowing you had a great time in Pentewan and would considering coming back. Thank you for your kind words and for such a lovely review. Property Owner

  Reviewed by Samantha4.7★Aug 2022

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