Seascape

32 Customer Reviews

• "Nice small place but had to leave early because heavy rain flooded the bedroom on two nights ."

  Also advertised with a good pub and beach cafe only meters away they both closed down what looked like years ago all boarded up and overgrown by weeds

  Thanks for your feedback and comments related to our holiday apartment. We responded immediately to your message regarding the so called FLOOD and we said we would come over straight away to sort out the problem, but we were told you were out for the day and not to go in until you got back ( so obviously not a big issue ) Came over when you got back to no FLOOD but a tiny pool of water on the floor due to condensation from the window because you closed all the windows and put the heating on full blast when it was really warm outside and the humidity caused the condensation. Asked if you would vent the apartment to relieve the issue but the windows stayed closed. The itinerary for the apartment doesn't advertise it as having a pub as it closed down years ago and the cafe finished for the season mid September. To sum things up the weather was bad , you moaned about stubbing your toe in the shower and the fact that there was nowhere to eat and drink. On a parting shot we understand you told other guests in the building that you never stay anywhere longer than a couple of nights, so obviously you are creatures of habit !!! Property Owner

  Reviewed by Stuart3.1★Sep 2024

• "We have visited Porthcurno for many years and it was great to return in September this year."

  Seascape is clean and comfortable with easy access car parking but it is the little things that let it down. Every property I have ever stayed in over the years provides the bear essentials but we were very disappointed to find just half a toilet roll, a quarter of a bottle of Carex soap in the bathroom, just ONE bin liner in the cupboard, very basic tea and coffee sachets and no salt/pepper. I think for the price paid it wouldn't have been too much to expect a couple of loo rolls and perhaps a nice little wrapped bar of soap? A few biscuits in the welcome pack? The milk in the fridge was appreciated but considering the nearest large supermarket is a 20 mile round trip, I feel a little more effort could have been made. It felt like we were being told: "Here, don't expect any more than THAT!" I certainly never think to pack salt and pepper and also there was no cork screw so, when we sat down to relax with a glass of wine the first evening, we couldn't uncork it! The apartment is in a lovely position, the bed was comfortable but larger people would struggle with the tiny shower. Also we would have liked a lamp in the living room because you either sit in the dark watching television, or in bright light! We actually moved a small lamp from the bedroom to make it cosier. So overall the property is very clean and comfortable but no effort was made with the little things that, to me personally, mean a lot!

  Thanks for your feedback and comments related to our holiday apartment. We are sorry to hear your negative comments regarding what products you expected on your arrival, but we must remind you that the apartment is self catering and most guests bring with them the essentials they need for their stay. The apartment booking price was at a 'bargain basement ' cost, ourselves only receiving the sum of less than £27.00 for each of you per day which does not equate to supplying much other than the bare minimum. On a positive note we are pleased on your comments regarding how clean the apartment was , which is a credit to our housekeeper. On a final note the corkscrew is located in the utensils drawer. Property Owner

  Reviewed by Marilyn4.4★Sep 2024

• "Lovely little place to stay with parking."

  Perfect for the 2 of us to relax for a couple of days and walk or take the bus to travel about.

  Thank you for your kind feedback, much appreciated. Glad you enjoyed your stay. Property Owner

  Reviewed by Tracy5.0★Aug 2024

• "The property is ideal for a couple , well situated for Porthcurno beach and as a base for touring the local area ."

  Very clean and well equipped property , good parking space and although close to the road the traffic and noise was minimal , bearing in mind our visit was not in the school holiday period .

  Reviewed by Phillip5.0★Jun 2024

• "I had a lovely stay all in all."

  This is by no means a criticism, but I would have really appreciated some instructions on how to use some of the appliances. Thanks for a relaxing stay

  Reviewed by Natasha4.7★May 2024

• "Lovely little apartment."

  Has everything we needed for our holiday

  Reviewed by Lorraine4.4★Apr 2024

• "Apartment was very cosy and clean."

  Only complaint I had was the sink in bathroom was cracked but thankfully didn't leak and the blind near the TV had broken on the pulls

  Thank you for your feedback and comments which will be looked at and checked. We are glad that you enjoyed your stay. Property Owner

  Reviewed by Debbie4.7★Sep 2023

• "Although the apartment was very small we had everything we needed for our stay."

  Perfect location. Will visit again.

  Reviewed by Michelle3.8★Aug 2023

• "Loved our time here, the apartment had everything we could possibly need and was cosy and homely."

  Thought we would eat out most nights but we went food shopping instead and spent our evenings at the apartment as it was just so relaxing. Lovely location, just perfect really!

  Thanks for your lovely review, it's very much appreciated. Glad you enjoyed your stay in our apartment in Porthcurno. Property Owner

  Reviewed by Bev5.0★Jul 2023

• "Perfect location for me and property was ideal for a single person."

  Description was a little optimistic and I think "sleeps 2" is definitely a stretch of the imagination, I would not want to stay with a second person as only a small 2 seater sofa and bed mattress has clearly seen better days with the noises the springs were making! Also, description said there was a DVD player and there wasn't one. Shower was blocked with sand, so maybe this should be checked after every guest has left. Other than this I would definitely stay again, but solo only.

  Thank you for your feedback. We have not received any previous comments regarding the property not being suitable for two people. Thank you for your comments regarding the DVD and the shower, these will both be checked. Property Owner

  Reviewed by Mark3.4★Jun 2023

• "Very comfortable apartment."

  Very helpful local owners. Would be happy to stay there again.

  Reviewed by Susan5.0★May 2023

• "Leaking door seal,damp with mold on wall,s."

  I had to leave news paper on the floors in both the dinning area and bedroom it was placed against the walls .it spoilt my xmas some what,its a shame,but I will not be looking to go back next xmas..and as you can see by your records i,ve been going down to porthcurno for a few years.

  We are very sorry to hear of the issues you raise, which are in stark contrast to all positive reviews we’ve received for the property, none of which were flagged to us during your stay. As you’ll see to date, comments on Seascape have been complimentary throughout and yours is the first which isn’t so. We’ve spoken to the owners who disputes your statement on a leaking door seal, damp and mould and feel these comments are unfair and unjustified. It was noted on your departure that the heating had been turned up full and windows left closed for the duration of your stay. During what was an extremely wet week with continuous and relentless rain the drying of your hiking equipment caused extreme condensation, which in turn caused mould like spores to appear on the walls. The owners have checked and confirmed that the door seal is in perfect condition and there have been no reports of any 'leaks' since. The owners take their letting of Seascape very seriously and they pride themselves on giving good holiday experiences – this is reflected in the feedback we have received, and we have every confidence this will continue to be the case moving forward. Property Owner

  Reviewed by Tim2.2★Dec 2022

• "The property was beautifully presented."

  Clean and tidy, light and airy. TV posed somewhat of a challenge as did the WIFI. But didn't not deter from, what was, a fabulous break.

  Reviewed by Karen4.7★May 2022

• "Apartment is in a ideal location beautiful."

  Reviewed by David4.1★Apr 2022

• "We had a really good stay the apartment is in a good location to the beach and for getting around the area."

  The only very small issue we had and the owner was on it which was great. Thanks for a great stay.

  Reviewed by Philip5.0★Sep 2021

• "A very pretty apartment with everything you could wish for an enjoyable holiday and spotlessly clean and so close to the beach, walks and the Minack Theatre."

  Reviewed by Stephen5.0★Aug 2021

• "The apartment had everything that we needed and was very clean on arrival."

  We read that the bed was a little hard, however we found it really comfy. We would of liked a more comfortable sofa, as it was hard. The washer/ dryer and dishwasher were a real treat as there items not normally supplied. I would absolutely recommend the apartment.. The position is a very short walk from the beach and some amazing costal walks, can get a little noisy in the morning with the traffic, but not an issue.

  Reviewed by Melanie4.4★Jun 2021

• "Lovely apartment in a perfect location to Porthcurno beach."

  Really clean, not a spek of dust even on skirting boards! Everything we could have needed was avaliable at the apartment. Only downside was that the mattress was a bit hard but that is up to personal preference. Would defenitely be looking to stay here again!

  Reviewed by Laura4.7★May 2021

• "Wonderful holiday in a beautiful destination"

  Reviewed by Lorraine4.7★May 2021

• "Excellent location, perfect for coastal walks, very peaceful."

  The flat had everything we needed, we just found the bed a bit uncomfortable but that is our only fault. Complimentary biscuits, tea, coffee etc, were a nice touch. Great value for money.

  Reviewed by Kay4.7★Sep 2020

• "The access driveway to the property is easily missed and GPS doesn't work in the valley."

  Perhaps clearer signage would help? The property was perfect and the facilities amazing but we found the bed quite uncomfortable.

  Reviewed by Tina4.7★Aug 2020

• "Loved everything about the holiday."

  Cottage had everything we needed and was very tidy and clean. Hope to be back next year!

  Reviewed by Jordan4.7★Aug 2020

• "I could hear a lot of noise from the people next door, I was hoping it would have been more quiet than it was, i was awoken nearly every morning around 5."

  30am by a child either screaming or crying which did spoil my holiday quite a bit.

  Reviewed by Janet5.0★Sep 2019

• "We loved the place where we were, and the flat was warm and cozy, with everything we needed."

  Having flowers, biscuits and milk left was lovely, thank you!

  Reviewed by Lindsey4.7★Sep 2019

• "Beautiful, clean and cosy cottage, with all home comforts."

  Located close to gorgeous beach, minack theatre and telegraph museum - all highly recommended. Local friendly pub and cafe, is definately worth a visit. I would definitely stay here again.

  Reviewed by Sarah5.0★Jul 2019

• "The apartment was beautiful and the space was plenty for the 2 of us."

  Everything was lovely but it would have been nice to have a bigger shower and a tumble dryer as we washed our towels and the provided towels but as there was no where to dry them while we were out they went horrid smelling as they drip dried on the floor.

  Reviewed by Joanna5.0★Jun 2019

• "We enjoyed our holiday, all was what we expected Thanks"

  Reviewed by Robert4.7★May 2019

• "A lovely cottage, ideal for 2 people."

  Very close to the beach, Minack and cafe. We ate regularly at the village pub -great food!. Very clean, nicely decorated - yes, we'll be back!

  Reviewed by Andrew5.0★Apr 2019

• "It was a real shame that there were two things that partly spoilt the holiday."

  Firstly even though previous customers had mentioned online the softness of the mattress on the bed, the owners had failed to do anything about it, be warned. To say it was uncomfortable was an understatement and led to seven very uncomfortable nights. Secondly the tv in the bedroom doesn't work as no signal can be achieved, again as previously mentioned online on your website and the one in the lounge you need a degree to configure the set-up. I know a tv isn't everything on a holiday but when it's advertised it should already be set up and working. The apartment is well equipped although there was a feeling of end of season about the place and a little maintenance wouldn't go astray, given the six hours between the property being vacated and new clients being allowed to gain access. I'm afraid to rate it as a 4 star holiday accommodation is far of the mark, perhaps a two would be better? Apart from that Porthcurno is a lovely place and it's a shame the edge was taken off our holiday. Hopefully these comments will be passed to the owners for some sort of action!

  Reviewed by Philip3.1★Sep 2018

• "Was a lovely stay."

  Tv in bedroom didn’t work and the lack of WiFi was frustrating in an area with no phone signal. But in relation to our comfort and enjoyment of the property we were very happy.

  Reviewed by Ryan4.4★Jul 2018

• "It is a well equipped and very clean apartment."

  It was lovely to see fresh flowers a packet of biscuits and 2 pints of milk waiting for us when we arrived, such a kind thought. Just a couple of negative points - the sofa is more of a large armchair and so cannot seat 2 people comfortably which means that a couple cannot sit together. The bed seemed comfy but the mattress was soft and I did not have a comfortable night's sleep and ended up with a bad back. But that is just personal to me, but thought it may be worth a mention in case any prospective traveller has back issues. It may also be worth mentioning that there is no mobile phone signal at the cottage or in the surrounding area. There is however wifi at the Cable Inn just up from the cottage. It is a lovely, fresh apartment and a great base for exploring the West of Cornwall.

  Reviewed by Caroline4.4★Apr 2018

• "Great little apartment, with excellent facilities and in a fab location close to both the beach, the pub and the Minack theatre (where we were performing)."

  We've stayed twice now in this block and would book this flat again, on balance.

  Reviewed by Hannah4.6★Jul 2017

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