Cherrytrees

19 Customer Reviews

• "Beautiful house, well maintained and everything provided (couple of things missing that were stated as being provided that we needed to buy)."

  The hot tub was not working on the first night, I contacted agent in the morning and it was fixed by the afternoon which was great, but we did lose one of the 3 nights using it, especially when you paid extra. Overall we had a great time in a beautiful house.

  I’m so sorry you had a problem with the hot tub, and I’ve asked John Bray to refund some of the cost to you. I’m really glad you had a good time though Best wishes Sarah Property Owner

  Reviewed by Tracey5.0★Nov 2024

• "We love cherrytrees, we have been here 4 times now and we also love coming back."

  I messaged about a problem with the hot tub and I did get a reply but I wasn’t able to read it, on the new website I wasn’t able to actually open the message to read it. As much as I love using John Bray, it is harder now to speak to someone/ get help now that we have to go via Sykes holidays.

  I’m so sorry you had a problem with the hot tub and also that Sykes didn’t deal with it satisfactorily. I will follow this up as communication problems are something I’ve just raised with them. Thank you for being such loyal guests at Cherrytrees though! Best wishes, Sarah Property Owner

  Reviewed by Harriet4.7★Oct 2024

• "Beautiful home, we had a fantastic stay."

  We’ve visited Rock many times and this has been our favourite holiday cottage

  We’re so glad you had a lovely holiday - thank you for your kind comments about Cherrytrees. Hope you’ll come again! Best wishes Sarah Property Owner

  Reviewed by Meliss5.0★Oct 2024

• "Best equipped house we have ever booked and very comfortable and clean"

  We’re glad you liked Cherrytrees - thank you for your nice comments. We hope you’ll come back again sometime. Best wishes Sarah Property Owner

  Reviewed by John5.0★Sep 2024

• "Lovely well equipped holiday home."

  Close to beaches, restaurants etc. beautifully decorated and comfortable beds.

  Thank you so much for your kind comments about Cherrytrees. We hope you will come back again! Best wishes Sarah Property Owner

  Reviewed by Claire5.0★Aug 2024

• "Lovely house!"

  Thank you we had an amazing holiday in Rock.

  I’m so glad you had a lovely holiday- thank you for your kind review! Best wishes, Sarah Lynch Property Owner

  Reviewed by Dylan5.0★May 2024

• "Cherrytrees is an excellent property in which we have enjoyed many family holidays."

  We all simply love it. They have thought of everything and it is a wonderful place to stay. A true “home from home”. Sadly for us, we have outgrown the fourth bedroom as our children are now older. Will definitely be back when party size allows!

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. We've loved having you to stay at Cherrytrees over the years - thank you for being such loyal guests! Hope you can come back again sometime. Best wishes Sarah and Kieron Property Owner

  Reviewed by Victoria5.0★Apr 2024

• "Fabulous to be back at Cherrytrees for the second year in a row."

  Really enjoyed the stay, love the location and the peace it affords. The week passed too quickly. One bit of feedback, not enough loo roll!

  Thank you for your kind comments, we hope to welcome you back for another visit very soon. As self catering holidays, we provide one loo roll in each toilet to start guests off. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Andrew4.7★Feb 2024

• "An exceptional property with great attention to detail."

  It was extremely well equipped and included everything to make the week long stay a memorable experience (celebrating our son's 40th birthday with family). There were nice touches such as a Welcome Pack and flowers on arrival. The hot tub and games room were great; the former was especially popular with all of us including our three young grand daughters. The gardens and outside lighting were also of a high standard and added to the experience as did the availability of private parking for three or more vehicles. Probably the most comfortable holiday home that we have stayed in and we have stayed in more expensive similar properties before. The only issue was the relatively cool temperature of the two middle bedrooms that might have benefitted from a simple bleeding of the radiators! In conclusion we will seriously consider a return visit to Cherry Trees.

  I’m glad that you had a lovely holiday and enjoyed your stay in Cherrytrees. Thank you so much for your kind comments. We are staying here at the moment and will sort those radiators! Best wishes Sarah Property Owner

  Reviewed by Lindsay5.0★Nov 2023

• "This was a wonderful house!"

  We loved our stay. Brilliant location and the house had everything we needed. We would love to come back!

  Thank you for taking the time to share your feedback with us. We are very pleased to hear that you enjoyed your stay at the property and its surroundings. We look forward to welcoming you back in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Lynne5.0★Oct 2023

• "Excellent holiday house!"

  Thank you so much for your lovely comment - I'm really glad you enjoyed staying at Cherrytrees. Best wishes, Sarah Property Owner

  Reviewed by George5.0★Oct 2023

• "Wonderfully comfortable house with all needs catered for."

  Lovely big garden for the grandchildren and perfect location for Rock beach and shops.

  Thank you for your lovely comments, we very much look forward to welcoming you back in the near future. John Bray Cornish Holidays on behalf of the owner Property Owner

  Reviewed by Claire5.0★Aug 2023

• "A really lovely house situated in Rock, fully equipped, lots of space for my family of 7 to enjoy."

  Welcome pack and lovely flowers waiting on arrival, a nice touch, thank you! Lovely location, very peaceful and the gardens are superb. I paid to have use of the hot tub for the week which everyone enjoyed. Looking forward to staying here again in the future, fingers crossed!

  Thank you so much for your nice comments about Cherrytrees - we really appreciate your feedback, and hope you can come back here again sometime. With best wishes Sarah Property Owner

  Reviewed by Helen5.0★Jun 2023

• "Really lovely property with everything there you needed for a perfect stay."

  Great location, loved the hot tub.

  So glad that you had a good holiday and enjoyed your stay in Cherrytrees! Thank you for your kind review. Best wishes, Sarah Property Owner

  Reviewed by Andrew5.0★Feb 2023

• "Lovely holiday home that was perfect for the family and grandchildren."

  Quiet location and large private garden. Beautifully furnished and well equipped.Staff at John Bray were very helpful in getting a few small requests sorted out during our stay.

  Thank you for your feedback, we are delighted you enjoyed your stay and we look forward to welcoming you back in the future. John Bray Cornish Holidays on behalf of the owners. Property Owner

  Reviewed by Claire4.7★Jul 2022

• "Excellent property."

  It might be better if hot tub is kept up and running on day of arrival as that's what we need after a long drive. EV charger just 4min down the road. Takes 4hrs to charge.

  I'm really glad you liked Cherrytrees. I completely understand what you mean about wanting to get straight into the hot tub after your journey - unfortunately the regulations are very strict, and the water has to be changed between every rental and it then takes a few hours to heat up. Thank you for the EV charger information. Best wishes, Sarah Lynch Property Owner

  Reviewed by Naveena4.7★Jun 2022

• "Cherrytrees was the loveliest, best-equipped home we've stayed in in Cornwall."

  Absolutely perfect. Even more gorgeous than the photos suggest. The hot tub was a big hit!

  I'm so glad that you had a lovely holiday! And thank you for your kind comments about Cherrytrees. Best wishes, Sarah Lynch Property Owner

  Reviewed by Kate5.0★Apr 2022

• "Cherrytrees is a wonderful property in a great location."

  The house has everything you could want for a relaxing comfortable stay. It is one of the best properties we have stayed in and the owners deserve credit for the refurbishment and thank them for sharing their property. There was however one issue we encountered and would like to feedback to the owners as the only negative during our week stay. Around and under the sofa area of the kitchen were three butt ends of roll ups, a plaster and lots of food crumbs. This was discovered when our 18 month old baby picked one from the floor and typically put it in her mouth. I can only assume those persons prior to our attendance were responsible as I just cannot believe that this could or should have been missed. The rest of the house, bedding and bath towels were clean and in good order and after this initial issue our stay was very enjoyable. I would note it is not clear from the documentation how much responsibility is put on the previous tenants to clean, what level, particularly during these COVID times and if the property is inspected again prior to the next occupants, therefore we made use of the cleaning services at an additional cost of £40 to spare anyone the cleanliness issue we encountered. Whilst down there a visit was made to the John Bray office to report the cleaning issues that we encountered and was advised that our comments would be passed on.

  Dear Mr Matthews I am so sorry that you found this mess when you arrived at Cherrytrees. The house should have a complete changeover clean between guests, and so I'm grateful to you for letting us know about this and for taking the trouble to report it to John Bray. I've also contacted them and will certainly keep checking up. I'm so glad though that apart from this you had a good time in Rock and enjoyed your stay. With best wishes, Sarah Lynch Property Owner

  Reviewed by Glyn4.4★Oct 2021

• "Loved the house great spot would like to book again."

  Thank you so much for the positive feedback, we are so happy you enjoyed your stay and are already considering looking to book again. Property Owner

  Reviewed by T5.0★Oct 2021

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