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"All equipment worked well."
The house is clean and beds comfortable. Beautiful views from upstairs windows. The outside needs attention and is not as good as shown in the photos. Some of the crockery is scratched and should be replaced; an otherwise well equipped kitchen.
Thank you for your feedback, it is much appreciated. As it happens the outside of the house was decorated the following week to your visit. We've been waiting a year for this to be done but the weather frustrated the decorators. We are also having the balcony rebuilt at the end of the season. We continue to renew and update our property for your and our enjoyment.
Property Owner
Reviewed by Julie4.4★Jun 2024
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"Great property."
Would rather pay more and have bedding as trying to sort was not as easy as you want it to be. House lovely, great condition, lovely location.
Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay at Slipway 15 and thank you for your suggestion on how to improve the property, all feedback is shared with the owner. We hope to welcome you back again in the future - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Chris5.0★Jun 2024
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"Disappointed with lack of toilet roll only two half rolls for whole week had to buy our own!"
! Property is listed for six people so two half rolls would be totally inappropriate. Also extremely noisy central heating boiler kept us awake most of stay so didn’t get much sleep. Wouldn’t stay again or recommend sorry. On the positive side property was clean and tidy .
Thank you for providing us with feedback from your stay at Slipway 15. All of our properties are self-catering and we supply one loo roll per toilet as a starter. Our maintenance team have investigated the noise and found that the immersion heater that can be used to boost the hot water had been left on overnight which was the cause of the disturbance. We do hope these points did not have an impact on your stay and hope to see you again in the future - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Tracy3.4★Apr 2024
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"I agree with the previously comments re toilet rolls and heating controls."
Overall a very enjoyable stay in very well equipped property. Excellent location for all activities.
Thank you so much for your feedback. All of our properties are self catering and we only supply one loo roll per toilet as a starter. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Iain4.4★Apr 2024
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"Excellent stay once again."
Will continue to go back!
A coffee machine would be a great addition!
Thank you for your kind comments. We look forward to welcoming you back very soon.
John Bray Cornish Holidays on behalf of the owners
Property Owner
Reviewed by Timothy5.0★Sep 2023
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"The property could really do with an outside hose"
Thank you for taking the time to share your feedback with us. We are pleased you enjoyed your stay at Slipway 15 and appreciate your suggestion. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Patrick4.4★Jul 2023
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"Lovely rental and well set up."
Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Susan3.8★Jun 2023
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"A beautiful clean, modern, comfortable property in a fantastic location with far reaching views over the Camel Estuary."
Thank you for your lovely comments. We look forward to welcoming you back very soon.
John Bray Cornish Holidays on behalf of the owner
Property Owner
Reviewed by Rebecca5.0★Jun 2023
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"A lovely property."
We loved it from the minute we walked through the door. Very bright and very clean. Amazing views across the estuary. It was lovely to sit on that balcony first thing in the mornings and in the evenings. A very good location for the ferry and all the beautiful walks and of course the pub! We would definitely like to go back to that property.
Thank you for taking the time to share your feedback with us. We are so pleased you loved your stay at Slipway 15. It's great to hear how you made the most of the balcony and the beautiful location in Rock.
We hope it wont be too long until we welcome you back.
John Bray Cornish Holidays on behalf of the owner
Property Owner
Reviewed by John And Jane4.7★Jun 2023
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"We barely needed the heating system but there are no instructions on how to use a complex system."
I went to the office where you have an identical system and nobody knew how to use that either. Some explanation needed including ideally don’t touch it as I think others had tried as every heater said a different thing.
Plenty of hot water but none in kitchen if bath runs. This is almost certainly rectified by a part on the mega flow cylinder. Otherwise small but charming and perfect for the golf course. I do think it is a bit curious thatwhen my wife rang to ask if there was a cafetière or coffee maker.( should have been on website ) she was told that it would be a breach of security so t she couldn’t be told. Woke gone mad !!
Thank you for taking the time to provide feedback. We're sorry for the lack of instructions for the heating system - we are currently refreshing all our information folders so this will be included. Thank you for telling us about the problem with the hot water - we shall raise this with our maintenance team. We're pleased you otherwise found the property so charming and perfect for the golf course. John Bray on behalf of the owner.
Property Owner
Reviewed by Charles4.4★May 2023
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"It was a very comfortable and homely property."
It was spotlessly clean and warm when we arrived. It's in a great location, with fabulous views of the Estuary and Padstow, and an easy walk to the shops and eating places in Rock.
I would recommend a stay in 15 Slipway to family and friends.
Thank you so much for your lovely feedback. We are pleased you found the property so clean and comfortable. It really is in a great location and we are glad you got to enjoy those fantastic views. We would love to be able to welcome you back for a return visit!
Property Owner
Reviewed by Cate5.0★Mar 2023
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"Beautiful,clean,comfortable,modern and well equipped home in a great location with fabulous views across The Estuary."
Looking forward to returning!
Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Slipway 17 and had the perfect base to explore the north Cornish coastline from! We look forward to inviting you back to North Cornwall very soon. John Bray on behalf of the owner.
Property Owner
Reviewed by Timothy5.0★Nov 2022
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"The house was spotlessly clean and lovely with almost everything you could want."
I have taken one star away because in the very small print we were told that linen was not provided. i wonder how many people have arrived there only to find they have no bed sheets or towels provided because they had not read the small print. Apart from that irritation we had a great holiday and we were so lucky with the wonderful weather. A lovely place to stay and we would certainly return.
Thank you so much for your kind words. It's great to hear that you had a great stay at Slipway 15. Thank you for your thoughts on the linen process, for this property.- John Bray Cornish holidays on behalf of the owner.
Property Owner
Reviewed by Malcolm4.4★Sep 2022
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"Everything was as expected."
(There was a broken blind on arrival but I managed to fix it).
I would rent the property again. Good location & nice view of the estuary.
Wish we could have stayed an extra week.
Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays On Behalf Of The Owner.
Property Owner
Reviewed by Lowly5.0★Jul 2022
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"We didn’t know there wasn’t any linen or bath towels."
I only read bring tea towels (which were there) and beach towels. We even couldn’t rent them as they didn’t reply to me.
Thank you for your comments on Slipway 15. Sadly the supply of linen and towels is out of our hands. It does however say in every email and on the website that linen and towel are not supplied. John Bray Cornish Holidays
Property Owner
Reviewed by Philippa4.7★Jul 2022
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"Views excellent."
cleanliness excellent.
Thank you for your kind comments. Its great to hear you had lovely stay. We look forward to inviting you back to North Cornwall very soon. John Bray on behalf of the owner.
Property Owner
Reviewed by John3.8★Jun 2022
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"A nicely equiped modern rental in a great location."
It would have been nice to have had hot water available on our arrival. Some literature on the local amenities/attractions would have proved useful.
We have been reviewing all of our feedback over this years season, we just wanted to say a massive thank you for taking the time to feedback on your stay. Your comments were noted by us here at John Bray Cornish Holidays and were raised to rectify. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. John Bray on behalf of the owner.
Property Owner
Reviewed by Iain4.7★May 2022
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